Micromax Informatics Complaints & Reviews

sir i have given my phone in micromax service center kota 4 times for its hanging and the defective phone issue i have complained to the service center (Deepshree Parisar, 1st Floor, Sh.No.10,
Opp. HDFC Bank, Jhalawar Road, Kota,
Rajasthan - 324005)
for the replacement and the service of the phone and they didn't give the proper response and have not repaired the phone also i have given my phone 5 time and they have taken the phone for the long time last my fifth time in SC was on 8thfebruary, 2014 with the jobsheet no.(w[protected]
and they gave me the phone after the replacemnet of the motherboard of my phone and they have given the phone again defective !!
!!CONEQUENCES;
i am frustated and my 14000 micromax canvas hd (a116) which is in warranty is of no use and i have gave this phone many time in service center but they have just not repaired it because it is irrepereable!
WHAT RELIEF I WANT?;
so i want my phone to be replaced as it is in warranty nd came defective by the company onlyyy!!!

I had purchased a micromax A210 mobile phone from micromax.com. and i was paying money via my debit card. And bymistakely i have paid thrice. And when i got my bank statement, i saw i have paid thrice for my micromax mobile. So i requested micromax to give me my remaining money back. I got reply that i will get my money within 8-10 working days. But now it past 7month i didn't got my money. And now even i am not getting anyany rply by micromax team.

Dear Sir,

Good Day,

I am sending you this mail with good hope of justices which i am facing from last 5 month from one of the reputed co. " Micromax mobile co"
regarding custody of my " Micromax Canvas 2" Cost - Rs.11, 650/-.

I gave my mobile which was under warranty period in Micromax Gallery, Vashi for repair in month of November, till date I have not received any service + my mobile which they have taken under their custody. As an action they had given us 1 Micromax mobile for use which we gave back to them in few days as we was needed our own mobile, which is also mentioned in our repair receipt.

Still I have not receive back my property as they are delaying and giving excuses that they will give in 5 days / 10 days / 15 days etc. I visited to Vashi gallery number of time for direct contact but they keep it close & open as per their wish. I have heard the news of shutting down of Vashi Micromax Gallery.

As i was very disappointed by them so i directly complain to " Micromax Co." before a month but as I am still unfailing to receive positive reply from them. they are also giving excuses of appointing Special team from last 1 month and their team is still working on my matter. After giving them lots of time period & warning to look forward to my matter, they are not at all co-operating and not taking any strict action.

My property which they have taken under their custody is waste of money for me as I cant use it for my need. As with good hope I am requesting you to note my complain & help me.


The mail conversion I had with Micromax Team, my mobile bill & Mobile service receipt are attached below fyr. Kindly go through it as report.
Please do the needful.

For more details please contact below.
Ms Aarti Shinde - [protected].

awaiting for your prompt action.


Your's Faithfully,
Aarti Shinde

Dear Sir/Madam, I purchased one Micromax Funbook Tablet P-300 TAB online from infibeam.com on 1st Apr 2013, Order no for the product is 10514342. Within a period of 9 month from the date of purchase, the Tablet developed defect and since my Table was under warranty so I submitted the gadget to the Service Centre, located at SP-CCOM Telecomunication Pvt Ltd, F-12(FF) Eternity Mall, Teen Haath Naka, Thane(W) vied their Jobsheet Number R1312FMH7295504 dated[protected]. However, even after a lapse of more than 60 days, I have not received my Micromax Tablet after due repairs. As this is causing me great amount of stress and frustration to repeatedly follow up with the Service Center people for the repairs of The Tablet, I request you to please help me and get either my gadget in the working condition, or to please get it replaced at the earliest. Thanking you, Yours Faithfully, Nitin Kelde

Sir, i have purchased a micromax A77 canvas Juice handset for 7999 rupess from Homeshop18.com (Online) on 17/12/2013 after 7 days o[censored]sage it got problem in camera Flash so i submittet to micromax service center in Nadiad(Gujarat) service center gave a job sheet and didnt mentioned the return date of the mobile handset to be given i have submitted on 27/12/2013 and i have called many times the micromax service center no one picks the call by luck if it connects they always extend the date i have called them 5 times they always tell different date for the return of the phone i am tierd of calling them many times they even not listen just cut the call.But after my many request they return the mobile after 3-months at nadiad(Gujarat) customer care in damage condition.and again they told that they submit my phone back to upper level customer care and told that wait for again 20-days. they are either giving me a new handset nor giving my money back please resolve this complaint my old job sheet number is : W[protected], customer Name (My NAME) :Tejaskumar Shah, Micromax Request No: [protected], and my new job sheet number is : W[protected] customer Name (My NAME) :Tejaskumar Shah, Micromax Request No: MMX[protected], Nadiad Micromax Care Name= RHYTHM CARE Mob.No=[protected]. They give my mobile after 3 months and now my mobile is in damage position my mobile is now full damage mode (body is damaged ). they told that this is done during transportation. This is which type of services Micromax provide??They Cheat to customer...They old that again submit my phone at customer care and 20 days wait for resolve this... sir, i m completely disappointed with micromax. My new phone is totally waste type they made...i need new phone or money back..Resolve my complaint early as soon as posible...reply please... my contact no is = [protected]

i buy A34 bolt model in october 2013.it is not working properly for since i purchased the set .it gets off automatically even when the battery is full so i have to open the whole phone again and insert the battery again then only it restart again.i go yo the service center two times but the problem is not solved yet .so the service which you provide is very poor and we are suffers alot CHITRANGAD SHARMA [protected]

Dear Sir, Inviting your kind attention to my e-mail dated Feb. 22, 2014 about my Micromax Canvas HD A116 cell phone vide my Order IDL OD[protected], the date of order being 28.10.2013 and ME Serial No. [protected] 7596 which had a battery problem and your service centre's advice on the subject, They have, today the 10.3.2014, replaced my cell phone with a replacement battery. They have, however, NOT given any receipt or document confirming the replacement of the battery and informed me that it is NOT necessary for the issuance of any receipt or document in this regard. It is, with the hope that I am bringing it to your notice that the warranty / guarantee in respect of the replaced battery holds for the next 6 months beginning today the 10th March, 2014 and the information about the action taken should be placed on record in your office in respect of the validity of the battery's life for the next 6 months from today. I don't know why your service centre people tell me that it is NOT necessary for issuing any receipt or document relating to the replacement. I, therefore, request you to communicate with your service centre in Mysore and issue necessary instructions on the subject and post me with the action taken in the matter at your end through reply e-mail at the earliest. I shall appreciate a line in response to this e-mail immediately. Thanking you, Faithfully yours, G. Yashwant. March 10, 2014.

Dear Sir/Ma'am This is Tanveer Ahmed from Jaipur Rajasthan, I'm feeling so regret to tell this that I'm fade up with your service center and it's employee services. I would like to fetch your attention here that I'm having micromax canvas 2 (A110) since 1 year but some time before I had face network problem with this mobile, first thought it may be network issue but problem still remains with every network Service provider wherever I go problem remains. Then I submitted my mobile to service center and the service center authority assured me that within three 2 days you can get back your mobile after repair. Now it been a week completed but I didn’t get my mobile so far, I visited the service center many time but they don't pay heed to me. Now they are claiming that mobile had some problem in mother board and they sent it to the head office gurgoun, but how could they done so without my consent. So my point is clear I want to know about my mobile where is my mobile now, Is it under repairing? Have you got my mobile at gurgaon head office (as the service center authority claims)? or Have they misplaced my mobile? And how long it will take to repair and get me back (service center claims that i can receive my mobile within 2 days after submitting). Otherwise I don't have any other option besides to go the Consumer forum. Whatever you want to do in this matter, do it fast. I'm sending you me and my mobile details along with service center details: My Details: Name: Tanveer Ahmed Mob: +91-[protected]/[protected] Email: [protected]@rediffmail.com Address: 59A, by pass road, shastri nagar Jaipur, rajasthan 302016 Mobile Details: Model: Canvas2 (A110) Brand: Micromax IMEI- [protected] S-IMEI-[protected] Jobsheet no. W[protected] Submition date: Feb 28, 2014 Receive Date: March 3, 2014 (as the service center claims) Details of the sevice center: M/S Tirupati Infotech, G-72, B Block, Ganpati Plaza, Near Pizza Hut, M.I. Road Jaipur 302015 Tel:[protected] Emai: [protected]@mmxcheckpoint.com C.S.T no/TIN no: [protected]

Dear Concern, Please help me to resolve my Micromax Handset A-116. I had submitted my device in the Khagarpur service Centre on 2 February 2014 . But there is no response from anywhere from last month. Please Help me to resolve my Complaint. I called them many times but they are not giving me any information about my device. I am in so much trouble about what to do ?..please please help me out to get my device. Job sheet No-E[protected] Date of Complaint 2 Feb 2014. Complaint No- MMX[protected] Mobile No:-+91-[protected] mail id:-arya.[protected]@gmail.com Regards JIGYASU +91-[protected] [protected] (arya.[protected]@gmail.com).

I purchased a Micromax Canvas 4 on November 2, 2013.Within 3 months the power button stopped working and i could not switch on my phone and frequently got switched off.I submitted my phone at an authorized service(so called) centre in Hyderabad on 22.02.2014..After 2 days got my phone back (24.02.2014). But the problem became more worse than before that it started switching off and rebooting itself and i could not use my phone. Again i submitted my phone on 8.03.2014 and the customer care people do reply irresponsibly that it will take more than 7 days and their response is also poor and rude.

naymaine canvad hd purchase kiya thah 5 april ko ek mahine ke uski toch mujse tut gyi fir nayi touch ke liye unhone mujse 1900 rupee charges liye uske bad unhone touch bhi gatiya dali aur touch hang marti rhi fir calling sensor bhi kharab kur diya unhone uske bad unhone phone submit krane ko bola submit krne ke do mahine bada mujhe phone wapis mila fir toh pura kharab kur diya na hih uski touch chal rhi thih volume button bhi nhi aur flash bhi nhi yeh sub kya drama heh maine yeh phone 14900 me purchase kiya thah aur 1900 upar laga diye fir bhi phone kharab heh ab tuk yeh konsa drama heh mujhe yeh phone replace chahiye ya fir refund chahiye apne paise 6mahine se jyada yeh phone service center meh hih pda rha heh ab to touch bhi nakli dal diya heh unhone andar wala yeh konsa drama heh.phone ki body meh side cover bhi breaked dala heh.|

I am really fed up with the after sales service of Micromax mobiles. I bought a handset of Micromax A116 handset through Tradus.com. The IMEI numbers are: [protected] and [protected]. After few months, my mobile’s LED flash light and battery got complaint and on 28th Dec 2013 I visited the ASC of Micromax at Trivandrum and showed my handset. They examined my handset and told that my SIM card socket and battery has to be changed. The spares were out of stock and they told me to wait for another 15 days to get the spare. On 05th Jan 2013 I got an SMS from MMX stating that my complaint is closed. I called the service centre and they told that only battery had arrived and asked me to wait for some more days to get the SIM socket. They also told that they will be keeping my new battery at the service centre itself and will replace both spares together. After that every week I made call to the MMX ASC regarding the status of my complaint and every time they said that the spare has not yet arrived. Finally on 18th February, I got a call from the service centre and they told that the spare had arrived. On 19th February, again I visited the service centre and replaced the SIM socket. But, this time they told that the battery has not yet arrived. As my battery was out of charge at that time, I was not able to properly check and collect my repaired handset. After reaching home, I put my phone to charge the cell completely. By evening 7 O’clock, I was really shocked to see that my touch pad is not working at all. I was using that handset without any other problem till that day morning but after repairing it was totally out o[censored]se. The next day morning itself I again visited the service centre and they examined my handset. This time they told that my handset’s touch pad got complaint and again asked for 15 days to get the spare. I was really sad to hear this from a responsible ASC of MMX. I called the call centre of MMX and informed them this issue. I got the same response from them. After 2 weeks, again I made a call to the service centre to know the status of my complaint. But, they told the same excuse that the spare has not yet arrived. I complained the same in the call centre again and they told that they will be re forwarding the issue to the concerned team. Yesterday (06th March 2014) I got another SMS from MMX stating that my complaint is closed. I was really happy to get an SMS from MMX as I was expecting this for the nearly last 20 days. Today morning, I visited the service centre with my damaged handset and they told me that they have only the battery for me. One touch pad they received for Micromax A116 is a white one instead of black. Now, I don’t know what to do. Today morning also I called the call centre to inform this. They are asking me to wait for 10 day more. Kindly understand the situations and feelings of a customer. Is Micromax sending SMS to customers to fool them?

I bought Canvas 4 A210 dated 08/10/2013 since last 2 days my phones battery discharged with in 30 minits therefore today I went to service center they checked the battery and they inform me that problem in battery. Due to it is in warranty period I request for change the battery. The service center in charge told me it will take 15 days to replace the battery. My problem is how can I work without mobile for 15 days. I don't understand what can I do? I think Company must be provide some stand by solution.

i bought micromax A91 mobile last year...i puchase it on march 23...2013...but its had display fault on tat day itself...now last 14 jan 2014...i gave it for serivice in poorvika tirupattur branch...there they delayed and telling many default reasons...aftr finaaly very big struggle 40 days they said its a faliure model we wiil give new mobile ...and they give micromax bolt A61 instead of my mobile...but tody tat too touch is not working properly ...i need a prior replacement...pls give my mobile or fetch a service for free cost.my contact no is [protected]...futher iam goona to take huge risk

my name is pralad bhai and i have purchase micro max mobile and i am facing lots of problems with that.i have purchase this mobile on 15 may 2013 .i have deposited my phone on 25 Nov. 2013 in service centre but they every time said 15 day in retried but not away 15 days, my phone .model no of my mobile is micro max A26 bolt handset proble: tecuh problem and phone automaticlly gets off and strat imei no: [protected] frist time deposited on service centre: 25/11/2013 Job sheet no w[protected], And last time deposited on serivec center 30/12/2013, Job sheet no w 010259- [protected] service centre name :sai infotech, gopal chowk maninagar - ahmedabad tell. no[protected] company tell no[protected] . I want a new hand set otherwise my mony refund. plx hlep me

My Name Chirag Maidan, I had purchased micromax A88 handset on 20 aug 2013.In Jan month, I have faced display problem with my Mobile.So, I deposit my phone on 28 Jan 2014 in service centre.I don't receive my Phone till date due to custmore care slapdash.Please suggest me what can I do. Regards Chirag Maidan [protected]

Requested sir, My name is chintu sirohi . my contact no. is [protected], Sir, i had given my micro max model - 3G TAB P410 to m/s sat guru communication in NOIDA SECTOR-127, for repair, for two month my fone was not returned, i cannot explain the very much poor service of micromax company and i have visited 10 times to the micro max service point-m/s sat guru communication shop-1, gf, dharmpali palace, near vinayak hospital, sector-27, Noida-201301. Problem-4908 dispaly bad pixel 4910 display mechanically broken 4911 display touch screen not working. MY JOB SHEET NO-R140FUPE7423847 Approx estimate -3127/- remarks -only tab lcd touch broken THANKS & REGARDS CHINTU [protected]

My complaint As my phone having some hanging and speaker problem, so i have given for service @ malleshwaram its in under warranty, they have told me within 2 hours ur phone will gets ready, but after a day they had called me and telling ur phones PCB has gone it will take 30days to gets ready, before 1 month my phones battery also gone but they did'nt replaced they have told only 6 months warranty for accesories . they why the hell they are selling this kind [censored] products, now i have decided i dont that phone i want my money back.or else i want new phone pls hlp me its Almost 15days got over Regards Irfan contact [protected]@ [protected]

Good Day I have an mobile micromax a72 purchase date 25 january 2014 i faced 2 problems ist i cant connect WIFI and another sim 2 is not detecting i visited serves center at netsurfer poloview he told me we dont have hardware it will takes 1 month then i go to another server centre at lalchow opposite bisco school he told me it will takes 12 days now it has 15 day he never pic the phone after that i called sajad ahmad [protected] he told i m not working with micromax it is not happens ist time it is 3rd time i fed up with micromax service now i decided to go Consumer court because of you i face lot of my media filed thank you

I have bought Micromax A210 4 months back. When I am on call there is a message that MKT thermal manager wants to shut down the device to cool and automatically reboots. This happens quite often. My email id. [protected]@gmail.com Ph. no [protected]. Also I am residing in Chembur, Mumbai-71. The address of your service centre which was mentioned along with the purchase documents no longer exists now. Can yo let me know the address of your service center in Chembur. Regards Anand