Micromax Informatics Complaints & Reviews

Address: Bangalore, Karnataka

Hi, I lost Micromax A110 in Bangalore on 27th Nov. Lodged police complaint at Tilaknagar Police Station Bangalore-560041. It had BSNL SIM and phone number [protected] IMEI number : [protected]. pls. help me in getting my cellphone. My alternate number is [protected]. REgards, Hanamant Kulkarni [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

i had a concern regarding my Micromax A111..i bought it 2 months back and there was no battery backup at all, the battery gets discharged within 15 mins. hence, i took the same to your service centre SP world Janakpuri, however, they said i have to purchas the batter for Rs 1500.00 and why is that, when i have an accessories warranty for 6 months. my job sheet no is N030803/1113/6572283 and your call center escalation is id is MMX[protected]. kINDLY BE INFORMED THAT, WHEN YOU HAVE MENTIONED AN ACCESSORIES WARRANTY FOR 6 MONTHS, I VL NT BE PAYING FOR THIS. Regards Arun Shibu Varghese [protected], [protected] (Ext: 409)

Aug 13, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 27, 2013

Verified Support

Hi Arun,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 28, 2013

Verified Support

Hi Arun,

As per the update shared by our team, your issue has been resolved, so please collect the device from the respective service center.

Regards,
Team Micromax

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Address: Bangalore, Karnataka

I bought new Micromax mobile Canvas A110 on April 2013, I gave it to service twice after I got it there is no scope of getting my mobile back, its been 5 months still my phone is not repaired. I request you to provide new Mobile as it is under warranty

Aug 14, 2020

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T

tejaswini_pp

Nov 26, 2013

Very bad service

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 27, 2013

Verified Support

Hi Tejaswini,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: New Delhi, Delhi

MY MICROMAX-X279 MOBILE IS DEMISE ONLY ONE FRONT SPEAKER BUT MICROMAX CARE (DELHI) CHANGE TO MY MOBILE ALL PARTS $ MOBILE. MICROMAX CARE (DELHI) ADD. B-36 GURU NANK PURA OPP. V3S MALL NEAR MAHARAJA BENQUETT HAL LAXMI NAGAR DELHI 110092 MY MOBILE MICROMAX-X279 WARRANTY PERIOD IS[protected] TO[protected], EMI NO.-[protected]. [protected].

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 25, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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S

svivek1978

from Chennai, Tamil Nadu

Jan 1, 2015

I have purchased Micromax Mad A94 mobile from Poorvika mobiles, Chennai on Jun’14 and mobile had one year warranty. Mid of Nov’14 I faced with problem of not booting and more battery heat. On 16th Nov’14 I given for service with PMW Cares, T Nagar Chennai who is authorized by Poorvika and Micromax. With continuous follow ups and repeated phone calls the mobile is not yet serviced and they are saying still problem is there and I have also verified with Micromax Customer Care is mentioning the mobile got repaired. PMW Cares they don’t know how handle the customer and no proper response or nor even courtesy to call a customer to give feedback on status on the service. With this forum request to get the mobile replaced or refund the money back.

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Poorvika Mobiles Customer Care

from Ernakulam, Kerala

May 26, 2016

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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Address: Mumbai City, Maharashtra

Got a Canvas 4 a week back. But now the screen has lines going through it and blinks constantly. The screen is completely wrecked. Complained on the Twitter handle, they told me they are going to get back shortly, which never happened. Went to the micro max store and found 100s of ppl repenting their decision of buying a Micromax product. When I contacted the counter, they told me that the piece would be replaced, had I got it within 7 days of buying the phone. I'd like to take matters further. So much for trusting an Indian Brand. Won't be much for them, but I have put in my hard earned salary in buying my dream phone. Seems like a bad decision. I want a replacement. Awaiting Reply!

+1 photos

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 27, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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D

Dhanyaa

from Mumbai, Maharashtra

Nov 30, 2013

Tried all sort of of writing mails and making calls. I want my money back!! No one from the team has called me yet.

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Address: Mumbai City, Maharashtra

Dear Sir /Madam
My name is Ajay Kumar Shrivastava, I live in Mumbai I have been cheated and humiliated by the Micro Max Company and the Micro Max Service Centre Mumbai .
Brief of my grievances are here as under
I have purchased a Micro Max Canvas 2 plus Mobile for Rupees 9399/- from online shopping store Snap deal (for my wife Kirti). When I received the mobile Canvas 2 Plus ( IMEI no. [protected]), I found that the mobile was defective and not functioning, therefore on advice of Micro Max Customer Care Executive and Snap Deal, I approached the Micro Max Mobile Service Centre, Sai Electronics, Shop No. 3, Shantiniketan, Jacob Circle, Sane Guruji Marg, Satrasta, Mumbai 400011 on 23.09.13. Service Centre issued the Dead on Arrival certificate on 30.08.2013, but the DOA certificate was having wrong details of retailer and date of purchase was wrongly mentioned etc, therefore the retailer had refused to accept DOA certificate and now MicroMax service center has also refused to do any thing in the matter .
Now the Micro Max is neither ready for replacement nor to repair the defective mobile .
I have send several mails to Micro Max on mail address service.[protected]@micromaxinfo.com but still I have not got any proper response, I have also send mail directly to the officers of micromax but no response has been received from them, now I have no other option to approach your court in order to get Justice .
In view of above kindly help me to get me my money back from the Micro Max Mobile Company and also aware the people about such type of fraud by Micro Max Company .

Thanking you in anticipation
Ajay Kumar Shrivastava

Mob:- [protected], [protected]; Email:- [protected]@gmail.com

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 25, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Mumbai City, Maharashtra

I was purchase funbook p560 2months back on emi basis from flipkart suddenly funbook hang & now it is not working suggest what to do? also hd video not supported in this product but flipkart specially mentioned that hd video also supported in this tab. my contact nbr [protected]

Aug 13, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 25, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Pune, Maharashtra

they keep mobile for repair for 2 month and not repaired. at last i have collect it with diff. diff. part and that is not mine same mobile. body diff., battery another mob. back pannel distroyed. What they did i dont know i have lost my mob. with in repaing whatever is working that also not. avoid taken micromax and such object which is not usable in future that is w westage.

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: New Delhi, Delhi

I have bought Micromax Canvas A 74 on 21.10.2013 and within one week it started giving problem. The 4911 Display Touch Screen was not working . The handset was taken to Micromax Service Center at "M/s Vaishno Communication" T-136/1 (FF), Begumpur Road. Malviya Nagar, New Delhi. On recipt of the handset they asked me to submit the handset at the service station and said that the same can be collected on 30.10.2013. Everytime i go there to collect my handset they ask me to come after 2-3 days or sometime even one week. its almost 20 days above the expected time of delivery and i am still waiting for them to return my handset . Kindly help me urgently. Subodh Ph: [protected]

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 21, 2013

Verified Support

Hi Subodh,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 25, 2013

Verified Support

Hi Subodh,

We would like to apologize for the inconvenience caused to you and you need to provide us scan copy of your Jobsheet or IMEI number at micromaxmobile.[protected]@gmail.com along with your contact details for further assistance.

Regards,
Team Micromax

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Address: Vadodara, Gujarat

I have purchased Micromax mobile handset - Model - A91 on 03/04/2013 from Mobilewala Gf-5, 6, 7, Kunj Plaza Tower - D, Lalbaug Road, Opp. Palace, Vadodara. Model No. - A91/SERMOB0257 After purchase of this handset repairing histroy as below : First time problem occured on 20/05/2013 and submitted to Micromax service station (DS Mobile, SB-7, Vraj Siddhi Tower, Raj Mahal Road, Vadodara. ) on 21/05/2013, Jobsheet No. W[protected] & Symptom Code - 5701, SENSOR NOT WORKING Second time problem occured on 21/08/2013 and submitted to Micromax service station (DS Mobile, SB-7, Vraj Siddhi Tower, Raj Mahal Road, Vadodara. ) on 21/08/2013, Jobsheet No. W[protected] & Symptom Code - 5701, SENSOR NOT WORKING Third time problem occured on 29/10/2013 and submitted to Micromax service station (DS Mobile, SB-7, Vraj Siddhi Tower, Raj Mahal Road, Vadodara. ) on 30/10/2013, Jobsheet No. W[protected] & Symptom Code - 5701, SENSOR NOT WORKING This is really frosteting that how many times one can go for repair the brand new Mobile handset can Micromax give me proper response / replacement of Moblie Handset ?

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Vadodara, Gujarat

I have purchased Micromax mobile handset - Model - A91 on 03/04/2013 from Mobilewala Gf-5, 6, 7, Kunj Plaza Tower - D, Lalbaug Road, Opp. Palace, Vadodara. Model No. - A91/SERMOB0257 After purchase of this handset repairing histroy as below : First time problem occured on 20/05/2013 and submitted to Micromax service station (DS Mobile, SB-7, Vraj Siddhi Tower, Raj Mahal Road, Vadodara. ) on 21/05/2013, Jobsheet No. W[protected] & Symptom Code - 5701, SENSOR NOT WORKING Second time problem occured on 21/08/2013 and submitted to Micromax service station (DS Mobile, SB-7, Vraj Siddhi Tower, Raj Mahal Road, Vadodara. ) on 21/08/2013, Jobsheet No. W[protected] & Symptom Code - 5701, SENSOR NOT WORKING Third time problem occured on 29/10/2013 and submitted to Micromax service station (DS Mobile, SB-7, Vraj Siddhi Tower, Raj Mahal Road, Vadodara. ) on 30/10/2013, Jobsheet No. W[protected] & Symptom Code - 5701, SENSOR NOT WORKING This is really frosteting that how many times one can go for repair the brand new Mobile handset can Micromax give me proper response / replacement of Moblie Handset.

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Gorakhpur, Uttar Pradesh

I Ms. Bhavna Singh is a lodging complaint against company called Micromax for its electronics product on CNBC AWAAZ. I purchased 51cm LED Micromax TV from Kohinoor Sales on 19th Aug’2013, during one of my visit to Mumbai, But unfortunately the product failed to operate at my residence in Gorakhpur(U.P.) Immediately I complaint Micromax Customer Care on 16th Sep’ 13. They sent mechanic Mr. Sanjay Mishra (Mob. No.[protected]) who informed that the panel was in non working condition and couldn’t be repaired however the product has to be replaced by the company. He assured that problem will be sorted within a week after paper work done. However there were no further proceedings made against my complaint, so I called head office and spoke to Mr. Shailendra Singh Rana (Mob. No.[protected]) He informed that no details were forwarded to him by Mr.Sanjay, so we should ask him to pass on the very details of TV. once again. We contacted Mr. Sanjay, who rudely denied his help saying that his company was hired by many big companies locally for services at smaller cities and he is not going to waste his time. So ultimately we ourselves mailed all the needed documents to Mr.Shailendra but once again no action was being taken by the company after repetitive correspondence .after several reminders made to the company in 3 months. No concrete action has been taken by Micromax.the only excuse given by them is bring your TV to Mumbai or Delhi then only it may be replaced. I don’t understand why its difficult for the company to replace my TV at Gorakhpur when they are already into online business. It is unaffordable on my part to bear any more expenses and inconvenience further wen already bearing one. This shows that d company is conning its customer by selling unreliable products. I hope CNBC AWAAZ will help me in this matter and justice cud be given to a lay man like us. My product details: TV:51cmLED micromax Model no:20M22HD Sr.no:320D4B[protected] Complaint no:V[protected] Needs replaced:at Gorakhpur. Bhavna Singh Mob.No.[protected], [protected] Email- [protected]@yahoo.com

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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T

Tanu969

from Jaipur, Rajasthan

Mar 11, 2014

Dear Sir/Ma'am

This is Tanveer Ahmed from Jaipur Rajasthan, I'm feeling so
regret to tell this that I'm fade up with your service center and it's employee
services. I would like to fetch your attention here that I'm

having micromax canvas 2 (A110) since 1 year but some time
before I had face network problem with this mobile, first thought it may be
network issue but problem still remains with every network

Service provider wherever I go problem remains. Then I submitted
my mobile to service center and the service center authority assured me that
within three 2 days you can get back your mobile after repair.

Now it been a week completed but I didn’t get my mobile so
far, I visited the service center many time but they don't pay heed to me. Now
they are claiming that mobile had some problem in

mother board and they sent it to the head office gurgoun,
but how could they done so without my consent. So my point is clear I want to
know about my mobile where is my mobile now,

Is it under repairing?

Have you got my mobile at gurgaon head office (as the
service center authority claims)? or

Have they misplaced my mobile?

And how long it will take to repair and get me back (service
center claims that i can receive my mobile within 2 days after submitting).
otherwise I don't have any other option besides to go the

consumer forum. Whatever you want to do in this matter do it
fast.

I'm sending you me and my mobile details along with service
center details:

My Details:

Name: Tanveer Ahmed

Mob: +91-[protected]/[protected]

Email: [protected]@rediffmail.com

Address: 59A, by pass road, shastri nagar Jaipur, rajasthan
302016

Mobile Details:

Model: Canvas2 (A110)

Brand: Micromax

IMEI- [protected]

S-IMEI-[protected]

Jobsheet Bar code. W[protected]

Jobsheet no.R1310FRAJ5968935

Submition date: Feb 28, 2014

Receive Date: March 3, 2014 (as the service center claims)

Details of the sevice center:

M/S Tirupati Infotech, G-72, B Block, Ganpati Plaza, Near
Pizza Hut, M.I. Road Jaipur 302015

Tel:[protected]

Emai: [protected]@mmxcheckpoint.com

C.S.T no/TIN no: [protected]

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N

nishi93

from Mumbai, Maharashtra

Aug 18, 2014

sir i had bought a micromax phone in june 26 2014...but there is a problem of on/off button within 10 days...give it to service centre 2 time they take one month time in repairing my phone but still there is a problem my phone is not working...sir plez replace it with new one or give my money back...my biggest mistake is to buy micromax handset it didnot work properly for 10 day...why micromax made such kind of wrost product which doesnt work propery atleat a year...

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Address: Mumbai City, Maharashtra

I purchased A240 Brand new mobile, after 7 days tried to recharge the battery but no charging took place. searched for service center, and given this mobile at service center at Borivile on 26.10.2013, I am chasing them like any thing but they told part is still awaited from Delhi. Job sheet also they told system is unable to generate. I paid Rs 20, 000 for this mobile but hardly worked for a week.

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: New Delhi, Delhi

i had submitted my tablet on 14th of october, 2013 where i was told that 10 days are required for repair after 10 days they said 20 more days are required and now after more than a month they have not returned my device .now they are asking for 20 more days . i want a final date when my device will get ready and a commitment from micromax side that if the device doesn't gets ready within the stipulated time then a new device will be issued to me . my complaint number is MMX[protected] which i registered at customer care.

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Dehradun, Uttarakhand

Sir, It is to bring to your kind notice, that I purchased a Micromax Viva phone ( Model No- A72) on 06/07/2013 from Dehradun. But after few days problem occurred in phone, after which I went to the service station where they kept the phone and returned after few days saying that they have resolved the problem. But after some time the same problem occurred again so again I went to the service station (R.K Mobile Service, Hans Plaza 24 E.C >road Dehra dun) where they said that this problem will be resolved by sending the phone to the company after which I handed the phone to the service station on 11/10/2013.(request no- E[protected]. They committed that they will return the phone after 15 days, but till now they have not returned the phone, and are saying that the phone has still not come from the company. I am not getting any satisfying answer from the company. So sir Please do the needful, Other wise I have to take some Strict action against the company. Thanks and Regards Sanjay Gusain [protected] [protected]

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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P

praful lal

Oct 6, 2014

Dear sir,
i had micromax a290 phone using on 1month . I submit my phone at micromax service centre in calicut. frontsensor is not working. then return my phone on 04 oct 2014. The problem of front sensor is resolved. But another problems are started.
horizontal mode not active and game sensor is not working and my mobile not getting charged now.

The service centre is very poor service, this phone is inbuilt battery.servicers are not carefull in service time. back side full scractched.

job sheet no S030222, imi no [protected], mob no [protected]

Regds
praful lal

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E

E T Anil

from Thiruvananthapuram, Kerala

Oct 14, 2014

Consequent to the compalint of touch screen and interfacing problem with PC, my mobile had been submitted in service centre ( RaviPuram, Ernakulam, Tel:[protected]. - Job card No; S[protected][protected] on 27.08.2014. Furhter I have attended them many times to get it back rectified. However they said that they haven't enough spares for the repair and asked for me to wait. I haven't get any solution for the last 1 and half months from their side. Now they are reluctant to attend the tel phone call.
I have spared a lot of time for by taking leave for attending their service centre.
Request your immediate attention getting me the ited serviced.

Anil Kumar E.T.
[protected]

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M

mampi

from Kolkata, West Bengal

Nov 17, 2014

i have purchased a micromax bling q55 and i inserted sim in it...but its not showing any network...what i will do? resolve my issue immediately

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A

Ashok Lakhanpal

from Amritsar, Punjab

Jan 16, 2015

I have bought Micromax Nitro A 310 Mobile vide Bill No. 80 dt. 08-10-14 from B.D.S Technologies / Amritsar. After a period of two months the said phone have a complaint of shut down. I visited to Perfect Mobile Repair Centre/Amritsar on 27-12-14 who told that the phone's battery & touch Screen is to be changed. Phone was given to the said service centre vide Job Sheet No.[protected] dt. 27-12-14 and was asked that it will be delivered to me with in ten days. But on visiting the repair centre on[protected] i.e after a period of 21 days, it is being told that it may take one month more. I am surprised that Micromax is an international brand and have complaint of battery and touch screen, only after purchase of two months. So, kindly give me the reply within a short period.

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Address: Bhopal, Madhya Pradesh

Dear Sir, On 17 Sep 2013, I gave my Micromax Canvas 2 phone to (Poojya Associate) which is Micromax authorised service centre in Bhopal, as it was not able to detect sim cards in both the slots. It was told that Sim Tray need to be replaced and parts are not readily available with the company so it will take around 10-15 days, and on receiving sms I can collect phone, After getting sms I went to service centre but the phone was not repaired and the next date given to me was 5 Nov, it was told that anyhow phone will be done by 5th, I went to service centrer on 11th Nov instead of 5th, the phone was under repair even on 11th Nov while I was at Service Centre, and I was asked to wait for 30 min. I was given the phone after that, since then I am using the phone, but same problem is continuing in my phone and it is still not able to detect Sim Card. I request you to look after the following matters as they cause a lot of inconvenience to the costumers and diminishes the reputation of the company. 1. Do we really need to visit service centre 4-5 times to get the phone repaired? 2. As the warranty claimed by company is 12 months, is it appropriate if the phone stays in Service Centre for 1-2 months, without extending the service period? And still does not get repaired. 3. Is it not the responsibility of the company and service centre to deliver the phone after repair on the date which is committed by the company itself? Expecting a soliciting reply and help regarding the matter. Regards, Prasad for Micromax Canvas II Phone IMEI no. - [protected], [protected]

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 18, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Ahmedabad, Gujarat

I HAVE BEEN PERCHES MICROMAX A111 MOBILE ON DATE[protected]. ONLY IN 10 I FACE PROBLEM IN MOBILE. ON DATED 01/10/2013 I HAVE BEEN DEPOSITED MY MOBILE MY NEARBY SERVICE STATION. (M/S SAI INFOTECH BHAIRAVNATH AHMEDABAD. COMPLAIN No. MMX[protected] AND SYMPTOM IS 5101 KEYPAD KEY(s) DO NOT WORK ( AS PER COMPLAIN REGISTERED). YET I HAVE BEEN NOT RECEIVED MY MOBILE FROM MICROMAX. I HAVE BEEN INFORMED IT HAS BEEN SENT TO COMPANY.NOW YOU WILL GOT MASSAGE FROM COMPANY & THAN YOU INQUIRE AT SERVICE STATION.I AM WORRIED ABOUT MY MOBILE. I AM NOT LUKY TO ENJOYED MY DIWALI FESTIVAL AS I DESIRE DUE TO DELAY IN REPAIRING. THIS IS TOO MUCH DELAY. PLEASE DO NEED FULL IN THE MATTER. PARTH PATEL 158/C, MANGALAM SOCIETY, GHODASAR, AHMEDABAD-380050.

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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R

Rajkumar25

Oct 9, 2014

Hi,

My name is Rajkumar, I purchased a Miocromax mobile in july-2014.

I started facing issue in Aug, so i went to Micromax care centre and submitted my mobile their for repairing.

I asked me to wait for 15 days, but now its 45 days past and i not yet got my mobile back.
I called mailed n number of times to customer care as well as their care centre but not received ant positive answer.

Regards,
Rajkumar

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J

jadhav dhananjay

from Delhi, Delhi

Nov 7, 2014

hi i am dhananjay jadhav mob no-[protected]. maine canvas A111 handset touchpad change karne ke liye kohlapur mein care centre main dala hai, lekin usne naya ki jagah purana dal diya. upar se uska front panel nikalakar purana dala. maine unase shikayat ki to usne sab 8 din main thik karta huo bola, lekin abhi 1 mounth ho gaya abhi tak thik nahi kiya. aur bilate hai ki pure paise dene padange.

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S

Sourav Jackson

from Delhi, Delhi

Nov 18, 2014

I bought micromax canvas A114 2.2 on 6 july and after using it 2 months what happens that suddenly horizontal black lines appears on my screen so I went to micromax service center and tell the problem they told me that come after 15 days so i go there after 15 days and they show me the mobile and the lines were dissappeared and then i went back to my home when i come back i see that that my phone is freezing and restarting again and again after that i go there 4 time but they didn't solved my problem when i go there 5 th again they take my phone and told to come after 15 days and today i go there again and they start the phone and after that logo appers and after that the phone turns off i asked what happened they told me that go back to your home and charge it for 2 hours and it will work we have fixed the problem but when i come back home the phone didn't turn on ! plzz help i dont have time to go there again and again there please send someone to my home to fix it ! 1

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D

dhirajks

from Imphal, Manipur

Feb 5, 2015

MICROMAX CARE
Dear
Sir
My Handset Modle :-A111
IMIEI :[protected]/[protected]
JOB SHEET NO. :E[protected]

I have given 4 times my Mobile to Repair at Service Center, But There is No Result .. It seems that they are Unable to Do their Job . And Since last, After Getting My Mobile from Service Center, The Result was So Astonishing that My Mobile were Worst than earlier, after repairing. So, I m here today to information you What, s the condition . I am really Got hurt After getting such type of Result. So, I Request you to help me shortly please

Thanks&amp;Regards
Dhiraj Shrivastava
[protected]

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Address: Imphal East, Manipur

My name is Prabhakar thapa.I m Major in Indian Army serving in Imphal, Manipur.On 1 nov 2013 i purchased cavas turbo via your official site by doing full payment of Rs 19999/- via purchase no 31701...they promised date of dilevery to be 11 nov...the pakage was dispatched on 7 nov...since 11 nov i m running behind their head office and customer care, who are clueless about the pakage...their e-store gives me another ticket number 27497j2...no one knows where the pakage is...i think i have made a wrong decision by choosing micromax...i have no options left but to knock the door of consumer court...SHAME MICROMAX...

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Thane, Maharashtra

i have purchase micromax company mobile model no X101 with IMIE1 no is [protected] & IMIE2 no is [protected] bill dated 30/3/13 since it im using 1st day it always hang during listing song for that purpose i gave to micromax service center name M/S VASHI services, shop no 8, balganapati trust compound, Eduji road, charai Thane West.the date of 31 aug 2013 since till date i am not gatting this mobile back whenever i go to service center they always told different reasons... and return my mobile... plese help me for this

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Nov 22, 2013

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: New Delhi, Delhi

This Micro max phone hand set was Purchased on 06.04.2013 from New Delhi after 3 month of purchasing its touch screen stop working I handed over this set to Micomax service center under Job sheet request Number NO[protected] on Dated 03.10.2013..3 days time was given by the service center to eradicate this problem but since then keeping in view of my repeated calls company has not responded in a professional manner they are just pretending for day by day and it is almost 35 days has been elapsed. if this is what the dealing of micromax with their esteemed customers it really gives me an immense physical and mental agony ..I request your kind honor to instruct them to repair this hand set as early as possible.

Aug 14, 2020

Complaint marked as Resolved

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S

Sujay Roy C

from Pune, Maharashtra

Micromax Mobile India — Earphone of Q3

Sujay Roy Chowdhury
Email id - [protected]@gmail.com

Purchased a Micromax Q3 handset in month of August,10.Just in 3 moths its hands free stopped working. Visited their Moulila service centre at least 3-4 times but no avail. They are not willing to replace it however if i want to buy a new Hands Free costing Rs.300, then they can give me that. Anyone please offer me a solution.

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