Micromax Informatics Complaints & Reviews

I bought a product from micromax on Nov 2014 with one year warranty. But still they charging 1.50 rupees monthly 10 times as warranty registration eventhough which is out of warranty period. I dont know why they are charging.Approximately i lost 360 rupees due to this problem.

Dear sir/medam
http://www.consumercomplaints.in/micromax-informatics-poor-service-amp-cheated-m...⇄
My complaint not solve.
Jobsheet 1. N[protected] 2. N[protected]

Mujhe ab mera mobile nahi is company se mujhe mere pure paise chahiye ye copany sabhi ko bewkoof bana rahi he
Please help me
Email id:[protected]@gmail.com

We bought micromax laptab on 23 february 2016, serial no.-v[protected] for rs 14, 500 and after few months the product started showing problems in touch so we gave it to the micromax customer service centre in uttam nagar to get it repaired.
It has been 4 months now and there has been no reply given from the service centre or the company. We called several times at the centre but no satisfactory replies were given.
We are highly humiliated by the company and we seek justice from the consumer complaints forum so i request an amount of 5 lakh from the company so that we could buy a new laptop.
Photographs of the job sheet and bill are attached with this complaint.
Kindly look into the matter.

This is for your kind information that i purchased q412 with imei no [protected] as on date 27/01/16 but after 2 days i found that the set is defective & i contacted your service center & they changed the set through doa but after this again i was unable to use the set because it was also defective piece, when i again contacted your service center they told that there this model is defective & they deposited the set & after one month they provided me another q392 model with imei no [protected] & [protected] used set. after some months there was again some problem in battery again they deposited the set for 15 days & after this they handed over the set..

Now before two days the set was again not working & again when i visited the service centre they told that the set is dead & deposited the set for one month... now sir kindly guide me that why i have purchased the set i. e for regularly visiting service centre or for my use..

But i founded that really there was some mistake while purchasing micromax set..

But now i am just bringing your attention for this that now i am helpless..

Really the experience was very bad...

Regards

Amit srivastava

[protected]

Sir, i did n"t get back my phone from last one month from mohali service center phase 2, punjab.
i have submitted my mobile fourth time in last 5 months, every time they will take 25 days for repairing. but the overheat problem is not resolved. the behavior of service center employs is also not good.
please give me my phone early as soon as possible.
my jobsheet no. is[protected]-24978334

Thanks & Regards
Rohit Sharma

Iam Prashanth kumar N and iam from Bangalore, i bought micromax a111 in online, but it is not working properly its getting excess of heat without using also and getting restart automatically, when i went to micromax service centre, they said it i mother board problem and we don't have stock with them iam struggling from 3 months kindly help, and its getting restart automatically, getting excess of heat without using, kindly do he need full

I have purchased a mobile (
Micromax juice 2 aq5001 (8gb, silver) on march 2016 from snapdeal. Three month after its not working. So, i went to micromax service center in lajpatnagar, delhi, they take time after 2 hours they returned my mobile and said your mobile is ok. But after one day same things happened. Totally off, then i contact snapdeal customer care and complained, they said it not possibe to back my money, if service center they write something they can do this. I went service center they said they cannot write anything and behavior is too bad. They said they sent my mobile micromax production house, after 25 days they will return. Before 4 days have received but after 12 hours its same problem, nothing is open totally off its like a toy mobile.
I have emailed two times in snapdeal and one time ceo of snapdeal. Unfortunately they have no relied till now.

Please give me solution? What can i do? They cant change my mobile

Thanks,
Ratan pahari

I have given my mobile phone at service center they kept it for about 1 month and after that they told me that it will go to company and will definetly cone in 45 days but now it is more than 55 days. I am calling to company but they are not helping me i have wasted more than rs500 for that phone and much more money in work which i can easilt do with my phone.

In my phone i haven't loaded any details of my bank accounts, credit card accounts or any such information. But i have a number of photos and messages and whats-app videos and snaps which were not yet transferred into my pc. But i did one thing, before using my new phone i have registered it with gmail account. My gmail id is gnprasad. [protected]@gmail.com. And my phone number is [protected]. Now i am going to apply for a new sim card from bsnl. Please help me blocking the entire phone system so that the fellow who stole it can not use it at all. I lost my phone on[protected]While getting into an ordinary bus that goes to amalapuram bus stand) at the bus stop outside rajahmundry railway station. I have attached some snaps of my phone and invoice too.

Dear sir, i have a micromax hue a316 model which i am purchased dt 13/06/[protected]@ rs.12, 200. After 8 months it has bord problem which is told by bhubaneswar (Odisha), bapujinagar authorised branch. Passed 25 dayes it changed and after receiving repair mobile another once it have board problem. Then it take more 22 days for once more board change. My first mobile have 2gb ram. But now i came to know that second bord model is canvas4 a315 which is 1 gb ram. Sir is not it a ford bcoz customer have no idea about this. Why i compromise with my product which is less value. I have lots of proof for company change this product. So why i can, t take any consumer legal action o[censored]. My mobile no is [protected]/[protected]

My micromax handset display has changed once and I got my phone after two months. And within one week my phone's touch is not working and they serviced and handover it to me. And after few days of servicing again the same complaint has occurred and I went to the service center and asked officials in the service center why the same complaint is taking place again and again and they told me that if you have any complaints you can directly go to the Court, and as a last option I again gave my phone for repairing. And after 4 days of servicing again the same complaint has occurred.

Micromax mobile model No Canvas Fire 4 (IMEI NO [protected]) purchased from Anjali Communication, Patna vide Bill No 1751 on 15 Mar 2016. Now Display on the mob is blurring / shaking. Service Centre at Patna denied to repair it against warranty and demanding Rs 1500/- (Rupees fifteen hundred only) for repairing. It is not understood as to why any charged to be paid for the fault occured within the warranty period. The Mob was safely handled by us. Therefore, please intervene in the matter and give diretions to the service centre at Patna to carry out necessary repair in order to keep the name of Company and Product in high spirit (Photocopy of bill is attached). (Contact No [protected]), E Mail - [protected]@gmail.com

Dear Sir,

please find the attach trail mail and request you to please resolve my problem my mobile under repair is 25.06.16 to till date my mobile no received form till date so please provide my mobile and request for extend the my mobile warranty.
job sheet no W[protected]

find the attach my job sheet (this job sheet status no show in web side )

Dear Vijay,

Greetings from Micromax!!

Reference to your ticket id- 424184

We would like to inform you that one year warranty of you device is over so we do not be able to extend the warranty.

For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am to 11:00 pm).

Assuring you of our Best Services.

Thanks & Regards,
Vineeta
Micromax Care Team
On Tue, 13 Sep at 9:58 AM, VijayKumar wrote:
Dear Sir/mam

my mobile warranty expire date 18.07.16 but my mobile under repair for your service center is 25.06.16 to till date So as discuss for your all team (service center, lvl3 or micromax care ) so suggest for me please send warranty extend mail so please extend my warranty

Remark - micromax warranty extend policy ki mobile under repair more than 30 days for service center but my moblie under repair is 25.06.16 to till date

On Thu, Sep 8, 2016 at 11:05 AM, Micromax Support wrote:
Dear Vijay,

Greetings from Micromax!!

Reference to your ticket id- 424184

We wish to inform since the one year warranty of your device is over, we would not be able to extend the warranty as it is void.

For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am to 11:00 pm).

Assuring you of our Best Services.

Thanks & Regards,
Vineeta
Micromax Care Team
On Tue, 6 Sep at 6:06 PM, VijayKumar wrote:
Dear Sir,

new IMEI no and old IMEI no already mention for purchased invoice and I have some issue in my replace phone So again send my phone at service center So request you to please Increase warranty my old IMEI no

please find the attach bill copy

On Tue, Sep 6, 2016 at 5:57 PM, Micromax Support wrote:
Dear Vijay,

Greetings from Micromax!!

Reference to your ticket id- 424184

We would request you to kindly get the new IMEI no mentioned on your purchased bill/ invoice by service centre and provide us the scanned copy of the same for further reference.

For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am to 11:00 pm).

Assuring you of our Best Services.

Thanks & Regards,
Gaurvi
Micromax Care Team

I m buying one micromax phone from homeshop182/7/16 but unfortunately I used only 2 weeks its become dead.homeshop 18 give me adress of service centre I reached to according to there adress but the centre changed they have no information service centre of micromax at behala there staff too bad towards customer.i called the homeshop but they didn't suggest anything upto 1 week then they told bring doa m again to go there but they as usual refused already 3 weks gone .i want refund from homeshop18 and band this company micromax.

Hi Team,
I have submitted my handset for repairing on 15th Jul'16 @ New Tirupati cellulers, Kharalwadi, Pimpri -MH & my job sheet # W[protected], I have taken follow up from last 1 month through customer care via call & mail, but I didn't received any proper response neither I have not received my handset till date. Request you to please provide my handset ASAP otherwise I will raining complaint against Micromax & service center through consumer forum.

Regards,
Shivaji Waghmare

Dear sir, before few i recieved an update for my canvas 5 handset.
After updating my phone i am getting lots of problems like- worst battery backup, hanging, software issue.
Battery is giving 3 hours backup by using internet.
Phone is hanging many times then i resart my phone after 1 hour same hang problem.
Many contact has been deleted.
Even sometimes wifi is connecting.
All these issue came after updating new software arrived at my phone.

Resp. Sir/madam

I inform u that in my Tablet P690 Sim card slot not working.

latest new job card sheet no. again prepare 08/09/2016 sheet no :[protected]-25343533

Regarding that first job sheet date 6/6/2016 is issued by yr service center.
Job sheet No[protected]-23732778

After 1 month repair time taken yr service center and return to me but it not working for a day.

Again I complain in your service center issued a job sheet on dated 16/07/2016
Job sheet No[protected]-24426889

And today he call me to receive my tablet.

When I checked the same issue and not resolved my problem.

And again issue a new job sheet no on dated 27/08/2016.[protected]-25144703

*** Regarding that now I want replace my tablet as early as possible otherwise I take action against your company through consumer court..

From
Hardik A. Shah

I have given my mobile for repair in micromax center, m/s hsr communication
Shop number: 4c, a+b, pagaria complex, pandri bus stand, raipur, raipur, chhattisgarh
[protected],[protected],
Job sheet no. E[protected]
On 10/8/2016 in which my power key & volume key they written-ed me by saying your mobile is ok and i paid money 900/- but after few minutes mobile had same problem. I have given again my mobile on 17/8/2016 and they promised me to give it back within a week but they have not given it back till date.
And the i have been to the shop many times always he used to tell some or other things and its already two months i have not received my phone. And now he is also not responding my calls. Its too tough to me to go to raipur again and again to collect my mobile. I have also noticed that this service center is not working good every alternate consumer come and have this type of problem. Please look into the matter other wise i have to speak legally to the shop owner and your company. This type of behavior and work is not good. Even i am writing to you. This for the second time. Please provide me my mobile as soon as possible.

I had given my hand set micromax E313 for repairs there was no network for both the sims I had given my hand set for repairs to unique services shop no.LG-31 osia mall building near KTC bus stand margao goa on 8th August 2016 job sheet no. WO[protected]. and till today my hand set is not returned to me every day I give a call to a company every day they say more 21 days from today .but till today their 21 days are not getting over the service center people say that the phone is with them and the company says the phone is with them the service center people are not bothered they say they have odered the parts and when the parts will come they dont know I dnt know wen the parts will come. please solve my problem as soon as possible other wise I will file a case becase I have all the proofs against the service center and against the company I have all the recordings spoken to them this is last and final warning .

Sir, As mentioned in the subject, this mobile purchase at Mangalore and from the very beginning mobile gives problems, but as I reside at Guwahati, Assam and I couldnot able to change the mobile.I am working in Media and very less time, so I could not get time to submit to Service Centre in time.After six month of purchase mobile stop functioning. I have submitted to Mobile Solutions, 2nd Floor, Mohib Tower, Sahida Market, SS Road, Lakhtokia, Guwahati, Assam Pin No.781001, Mobile No.[protected]on
16.7.2016, Bar Code E[protected], but Service Centre do not responde properly and when mobile will be deliver to me is not known.Pl.help me to get back my mobile.