Claimed

Micromax Informatics Complaints & Reviews

1.8
Last updated Mar 1, 2023
Complaints 10142
Resolved
3252
Unresolved
6890
Quick Links
Statistics
Share
Contacts

File a complaint to Micromax Informatics

Having problems with Micromax Informatics?

File a complaint and get it resolved by Micromax Informatics customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Micromax Informatics reviews & complaints page 68

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rohit00
from Mumbai, Maharashtra
Report
Copy

Sim card slot problem

Address:New Delhi, Delhi, 110028
Website:www.micromaxinfo.com

I had purchased Micromax canvas nitro E455 in Nov 2015.The mobile was defective as it was having sim card slot problem.I visited the service center nearly 8 times in 7 months.Each time I handed the mobile in service centre they took nearly 21 days to repair.The problem is each time the mobile was repaired it would work hardly for 2 days max.I requested them for the replacement of the mobile but each time they would repair the mobile and deliever.I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya goenka
from Mumbai, Maharashtra
Report
Copy

Warranty issue

Address:Ranchi, Jharkhand, 834001
Website:Micromaxinfoo

My set is under warranty for 1 year i had give to repair it in may... And from may to aug i had submitted 4 time every time they make give wrong one... Tthey have took my set for more than 3 month... My warranty end in 30 aug but still my set is with customer care and micromax company also not replying on any issue of warranty... I had contacted them many times...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
plpatil
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone in service center not being repaired and returned

Address:Pune, Maharashtra, 412101

I have purchased the micro max phone online on june 20 (Just @2 months from now). The manufacturer's warranty applies after 1-month of purchase.

The phone's touch screen stopped worked working. I have given it in micro max service center (M/s reliable enterprises phone: [protected]) on 8th aug 2016. During the submission, i was told that it would take 3 weeks to repair the touch screen.

Still now, after 3 weeks,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjay Kanwar
from Baddi, Himachal Pradesh
Report
Copy

From three months suffering from micro max co.

Address:Solan, Himachal Pradesh, 173205
Website:www.micromaxmobile.com

Dear sir

My name is sanjay kanwar from baddi (H. P). I have purchased micromax mobile q346 from rakesh cummunication baddi (H. P) dt 14/06/2016.. But after ten days its got off work. I think a month-long cycle in care centre chawla communication baddi (H. P). But mobile has not recovered yet. Then they sent to the mobile to micromax company for repair (Job card no. N[protected] dt. 05/08/2016). A few days later he returned...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranga Bashium
from Perundurai, Tamil Nadu
Report
Copy

Delaying to repair the phone

Address:607308

Hi i have given my phone on last three months ago ie. on[protected] till now they din't repaired it . If i ask them they are not responding properly, first they have told me that only software problem, but after a week they had me and informed that your mother board of phone has been damaged, and it cost up to Rs.3500. I told them to repair it but still now they are not given my phone. Note: When i was giving my phone it was in working condition...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nalini Mishra
from Bareilly, Uttar Pradesh
Report
Copy

Charging slot of phone Micromax canvas blaze Q400 not working

Address:New Delhi, Delhi
Website:Micromax service centersa

I have purchased Micromax canvas blaze recently in April 2016 from renowned online website snapdeal ...the phone was going well ..one day in month of June the phone stopped charging the charged percentage remain the same even charging for long hours ...then I visited service centre of laxmi nagar... There the executive listened my problem and asked to bring charger also ...I have told charger is perfectly fine the problem is with the phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sukhvinder gill
from Gurgaon, Haryana
Report
Copy

Lap tab - lt 666

Address:Pune, Maharashtra, 411061

I had purchased a Lap Tab of Micromax on 25/07/15. By mishandling its screen got damaged form a corner. I had submitted it into authorized service center (M/S F-Tech Services) on 16/05/16 till date company had not available its touch display. If i had invested 14.5k in the laptab and company failed to serve a customer for spares there is no sense of buying such products.
Feedback from call center - You will receive your instrument...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
palak chokshi
from Vadodara, Gujarat
Report
Copy

Canvas knight 2 (E471)

Address:Vadodara, Gujarat, 390022

I have submitted my newly phone which is in warranty but when i get it for checking its changed which is white gold instead of white silver and mobile body is dent. So i didn't accepted the phone. They create new job sheet several times but still i didn't get the solutions from the company. Presently from service center call came and they demand for micromax warranty password. So i reached at service centre micromax and i asked about my phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nayu123
from Delhi, Delhi
Report
Copy

Not getting battery

Address:New Delhi, Delhi, 110045

I would like to add this as I have experienced the same situation where I went personally to buy micromax A121 battery at Ramesh nagar service center in Delhi and was replied by the executives there on the desk that they can't book an order for the new battery as they are not getting this battery from the company.Then again I didn't stop, I called up to all the authorised service centers in Delhi and they had the same response and not ready...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Monojit Pal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfactory customer care service

Address:Gurgaon, Haryana, 122015
Website:www.micromaxinfo.com/contact-us

I am a customer of micromax mobile services and i purchased my phone one year ago since then it had some device heating problem. Two months ago its display and battery charging start malfunctioning. It has been more than two months since i submitted it to the micromax service centre and now only 15days warranty is left but micromax customer service is not taking the problem into serious account.
This process of visiting the service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adv.Dinesh Pandey
from Mumbai, Maharashtra
Report
Copy

Tablet p666

Address:401202
Website:micromax

I have purchased micromax tablet p666 [protected] after payment of rs 9850/- at problom of slot but sales man mr s. M. Sudhir sugested no problem at paragaoun telelinks pvt ltd 3a /3b orion business park next to sine wonder shopping mall 0n 29/12/2015, when i visited to service centre at dani industril estate west w030628 vasai west anand nager the lady misbehaved started shouting that tablet is dead you need to pay 1600/ i agrred to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
borislopes
from Mumbai, Maharashtra
Report
Copy

Power does not switch on

Address:Thane, Maharashtra, 401203
Website:indian consumer complaints

Hi
I have bye this product micromax selfi9 model code - [protected]
Q345 [ grey ] cellphone on 6th jun 2016 and in few days cellphone -
Temperature was getting high and battery getting low without using cellphone
In 1 minute. I have given my cellphone to service centre in virar [ e ] pin-401303
Last 5th aug 2016 and i don't get proper response from service centre.
Currently i don't have any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madhu sarathe
from Bansi, Uttar Pradesh
Report
Copy

Micromax canvas express-2

Address:Indore, Madhya Pradesh, 452001

Dear Micromax,

I am totally disappointment with using Micromax Canvas Express-2: Because, my mobile is network problem+battery backup low+heating+hanging. problems

I am given to my phone in micromax service centre on 05/08/2016. Still they are not started to service. he said that mobile sent to company for the repairing.

And service centre peoples are not responding clearly me.

Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swati_10
from Jaipur, Rajasthan
Report
Copy

Product which was given for repair not received it back.

Address:Gurgaon, Haryana, 122016
Website:www.micromax.com

My phone micromax bolt d321 which was under warranty, had a problem with its touch.
I gave my phone to the service center on 18th july 2016, and they said i will receive it within 10 days. When i contacted them again, they said there is some software problem it will be sent to delhi. So, it will take 10 days more.

I keep on receiving message updates that the product is ready. But, when i call back, they say msgs are...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seelendra Yadav
from Delhi, Delhi
Report
Copy

Not response from customer care and service center

Address:Lucknow, Uttar Pradesh, 226012
Website:www.micromaxinfo.com

This is inform to you that we have submitted Micromax A107 in service center AKS care on 08/08/2016 but still issue not resolved and this phone is not working properly hanging issue and touch is not working and more problems facing. but we are not getting any response from costumer care . He is telling me it will take 21 days more but 22 days already gone .I am getting very teasing but he is not replaced my phone . I request to you please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
apurav
from Dalhousie, Himachal Pradesh
Report
Copy

Product failure

Address:Mandi, Himachal Pradesh, 175001

I have purchased a brand new phone(MICROMAX CANVAS Q417) from your authorized dealer(MUSIC WORLD) at sundernagar (H.P.) on dated 25th january 2016.I have gifted it to my friend but after 10 days from the date of purchase its screen has been automatically swithed off.I have went to a dealer regarding the complaint and he replaced it with new one on that time.Yesterday I have faced the same issue again and went to a service center.They checked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jockim saldanha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Micromax canvas a350 (black), no charging and battery change

Address:Dakshina Kannada, Karnataka, 575003
Website:jobstatus.micromaxinfo.com

I have given my micromax canvas a350 (Black) phone for above mentioned problem for repair at "m/s mobile world (Kar) (So10636), empire mall, kodialbail mangaluru.
I have given this phone for repair on 10/08/2016, customer care center has promised me that my phone will be get repaired with in a week (I. E with in 17/08.2016). But when i visited after a week they have again asked for 1 more week and have not told that what is the status...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Praveenocp
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile handset issue

Address:Gurgaon, Haryana, 122017

I have purchased Micromax x806 mobile on 10th of august 2016,
on 11th august I connected mobile charger to mobile for charging mobile within few second it shoes message on screen " charging voltage over limit " and stopped charging .
I have submitted mobile on micromax service center for solution on 12th august 2016. they said its problem of hand set we are sending it to company for repair. it will take 5 to 7 day.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rajivpal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile handset issue

Address:712303

Charging money for handset repair which is under guarantee period, this is not accepted a brand like micromax, i was thinking for a micromax smart phone but this type of service is not accepted, i will tell in my friend circle to not buy any handset from micromax they have a very poor service. I have a samsung phone also but there service is really excellent. Overall i have a very bad experience with micromax....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sujoy7450
from Madanpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Imei no changed after service at micromax service centre

Address:712604

Sir.

My name is sujoy manna. I used micromax juice 2 having sn:v[protected]
Imei 1: [protected]
Imei 2: [protected]

I have faceing some charging and data transfer prob. Which i have serviced by an authorised service centre of micromax at chinsurah hooghly westbengal. But after getting the device i realised the sn and all imei no changed. I wish to lodge a complaint for this. Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy