Micromax Informatics Complaints & Reviews

Dear Sir,


With kind request / in reference the micro max canvas Q 380 we have submitted in micro max customer care at Rewari on 21/06/2016 for vibrator defect rectification.

Its job sheet no-N[protected]. So far today has been called several times to Customer Care. Each time the customer care was refused by officials of not just your phone accessories have come. And he said he's not part of...

Sir
I gave my Micromax(Q391) at--
M/S PRAKASH INFOTECH
1st FLOOR, MAA GAYATRI PALACE, KHOWA MANDI
LANE, GOLGHAR, TIN-[protected], PIN-273004, CONTACT-[protected], GORAKHPUR, U.P
for resolve Battery issue, this company take my device on[protected] and call me in next day but now day going 40 days and company extend the date repediently and no response give me for my handset only telling me for wait wait and...

Sir as my phone has network problem that it doesnt pick ups the network of sim. So when i deposited it to service centre they said that they will charge me for this minor fault. While i am having my bill in which warranty is available. Can you tell me what the hell is he doing? And one thing more sir...last time when i taken my phone at that service centre...his servicing is such bad that he damaged my back side of my phone...as my phone...

I registered my complaint about my micromax LED TV Model No 50B6000FHD in the customer care center of the micromax. next day one gentleman was turned up and asked to send some photographs to Shri Ajay Kumar Rathor, who is the owner of micromax west delhi authorised service center. Till date no response from his side has been received despite my repeated requests to him and through micromax customer complaint cell but of no results till date.br...

Regards last 3 month back i have purched new micromax canvas evok - e483 model through flipkart on[protected].
July month i found some software issue (Mobile put charge download cancelled, sequrity lock not working etc..)
So i will given to my mobile micromax authorised service center in vellore - tn (Smart communication) on[protected].
After 3 days i will ask he told my mobile send it chennai another service center another...

Sir,
My name is R. Thiruvarul Prakash from chennai.
My p702 tab was not getting switch on. I submitted the set in Micromax authorised service center at kandansavady, chennai, OMR, pin- 600096. They said the warranty is broken due to sim card damaged.

Actually i used the sim slot 2 and used for the past 2 months and the tab worked good. yesterday 25-aug-16, my set was not getting switch on. So there is no connection...

I wish to state that i have purchased a micromax mobile set for rs.7699/- on 9.1.2016 from reliance retail limited, no.15, s. I. Towers, melapudur, main road, trichy - 620001.
My old set eanh no.[protected] imei number [protected]. New set micromax mobile set 9342 battery burnt automatically on 24.02.2016. I have handed over the same at your service centre m/s. Sri balaji, electronics, d. No. C-95, fort station road, 5th cross,...

I purchase micromax canvas 5 in november last year,
My phone was not working properly in terms of camera, flash light, battery issue and screen related things.
I went to ur authorized service center at gurgaon they sent it to main center and told me about 14 days, today is 23 rd days and still ur customer servics center need 10 days more is this a kind of jok,
After 14 days i called them and asked about they said with...

My name is Chandan Raj and I purchased a Micromax smartphone Model q350 (canvas spark 2 plus). After a month or so after receiving the device on 3rd may, 2016, i realised that there was a small blurry portion in the camera image that i saw only when i tried to click a pic of a bookpage. I reported the same problem to authorised service centre M/S Galore services, sector 22, NOIDA, an authorised service centre of micromax for in warranty repairs.They...

Vide emei/esn no. [protected], [protected]
I had deposited my micromax s301 mobile at anand gift & mobile centre jhansi for change of display and had deposited rs.800/ in cash there.
Vide invoice no.[protected] dated[protected]
I am still waiting for my mobile. I have visited the centre at jhansi three time and they have told me to wait. Without mobile i am very troubled. After expiry of one month, my...

Refernece – Discussion with Micromax service centre and micromax customer care on dated - 24/08/2016


Dear Mircromax,

I am your customer and we always support micromax beacuse it is a indian company it does not matter that manufacturing unit is in china.
We always advise our friends and other to buy micromax phone to support india, but as per the recent interaction with your service centre in...

I have purchased micromax canvas spark q380 8gb 17 nov 2015 it means right now my mobile in warranty so my problem is my mobile touch is not working and i have submit my mobile micromax service center noida sec 27 (Satguru communication shop no.1 first floor veeravti palace) from 02 jul 2016 and first job sheet no is n[protected] and one more job sheet no n[protected] from 02 aug assign this job sheet again.
I have received...

Dear sir,

I have submitted my micromax handset e-455 on dated
23/06/2016 for problem network not access, after 23 days i have
Received the handset but still my problem has not resolved & micromax
Customer care center says again submitted for 21 days for repairing.

I have submitted handset again dated on (15/07/2016) but i
Have received the handset on 12/08/2016, after 4-5 days again...

At the time of mobile submit to micromax service centre (Authorised) due to many big issues faced while handling the cell. I submit my cell with back n flipcover n battery also but after 4 months it repaired n give it to me at that time they can't give me back my original back n flipcover to me. After asking where is my back n flipcover, they took there hands off n said that it is not them responsibility to take care of your back n flipcover.br...

This brand new phone is gifted to me by my daughter on 17th of this month, unpacked box, though purchased through Flipkart about one month back. After inserting the sim (Airtel), started receiving the message "cellular network not available}. Sim recognized by the phone, but not receiving signals. I tried changing sim slot 1 and 2, but nothing happened. I took it to service center, and as per their advice, I changed the sim and got a new...

Dear Sir,

On the 1st week of August 2014 i have purchased your product Micromax Canvas A120, from Trivandrum Twin mobiles, after taking so many reviews and with a slight pride of having a Indian based Company's Product. And suggested many of my friends too.

Being a student, having this as my first phone, it was pretty satisfactory. 5 days after the warranty expired, my dear phone started having its trouble or...

I have purchased two Micromax X071 (Black) from Amazon. The delivery date of these two mobiles are 2 June 2016 and 30th may 2016. After one month I have found charging problems. Immediately I went to the service center Techno World. The service technician told me that one of these two mobile was not eligible for warranty and the other is eligible. So I left only one mobile for service in that service center. Days were passes but they did...

I am your customer and I always advise our friends and family members to buy micromax phone to support Indian firm, but as per the recent interaction with your service centre, I am deeply dissatisfied. In this context I want to tell you that I had deposited my Micromax phone to M/S Electronic Home New Bus Stand Palampur distt. Kangra HP as the mobile was some problem since May, 2016. I have shown my mobile to the said service centre and the...

I have Yureka Mobile which has Reverse Charging Problem. With millions of people having the same issue, this is definately a mass Manufacturing Defect.
I want a full refund now, unless they can replace it with a guarantee that this issue is not there in the new model. I cannot afford to be stranded like this without being able to charge my phone.
At this moment my phones dead showing bathing since over 12hrs and still at 0%...

1. Please refer the following:-

(A) many of my e-mails to [protected]@micromaxinfo.com specially dt 21 jun and 10 jul 16 and your mail dtd 25 jul 16.

(B) service request ser[protected] ticket no. -359960 and mmx[protected].

(C) telephonic conversation between me and mr sudhanshu of your customer care centre[protected] at 22:20 hrs on 11 jul 15 from my mobile.

(D) telephonic conversation...