Micromax Informatics Complaints & Reviews

YU Yuphoria (Buffed Steel) Phone Bearing IMEI No [protected] which was submitted to care centre, Job Sheet No. N[protected] Date 01/06.2016 . Deposited through M/s Yas Services Opp. Milk Plant, Near Union Bank, Rewari Road, Nrnaul PHONE IS NOT REPAIRED TILL NOW, NO INFORMATION IS PROVIDED WHEN VISITED TO CONCERNED CARE CENTER AND THEY ARE PROVIDING FALSE INFORMATION AND MISBEAVEING

I bought a micromax a069 on 02/07/2015 from the shop rahul telecom, jagraon

I had an issue with the phone and went to the micromax service centre satguru communication on 16th june, 2016. They said that their system is showing the date as may, 2015 and thus the phone is not on warranty period. You have bought a used phone.
I said that i had bought a sealed packet of the phone and opened in-front of the shopkeeper on the date of buying. He said "seal ka kya hai, seal to koi be laga ya nikaal sakta hai"
They refused to take responsibility and said go outside and there is a customer care number. Go and talk to them. On calling them the said they will provide a call back.
On calling back the representative refused to take the responsibility and said we cannot provide the warranty period.
I said who will be responsible for the same, to which he said we dont know, you go and talk to the vendor.
I had no other option rather than complaining it.
Provide me my warranty period as i have paid money for the product or refund my money back.

I have given my micromax mobile to the sp bright solutions for repair and they said that the mobile has been send to company and they send to the company .after one month mobile was returned to me and no problem has been solved and the care persons was telling that the mobile was havving the no problem and all the micromax mobiles has been same problems not only for this mobile and they are not saing one problem one person saying one problem and one persong saying another problem and it was the waste service center in gajuwaka not only in gajuwaka it is waste compared to all service centers in vizag

Respected sir
I was lost our micromax canvas mega 4G Q417 phone (IMEI no [protected]) with Vodafone sim (mob no [protected]) as on 12 jun 2016 at katra city Jammu (in vaishno devi mata mandir). Thankfull to u Pl return i[censored] will found

My address .
Anuj Kumar thaledi s/o shri sarveshwar prasad thaledi
Vill- balasaur
Po- balasour (kotdwara)
Distt-pauri garhwal
State - uttrakhand
Pin - 246149
Police stn - kotdwara

I am given my pone for vellore center for 17/06/2016 till no not work,

pls close yor service center in vellore, no use...


ph:[protected]
[protected]

Dear Sir,

Refer to the Job Sheet no. -N[protected]

Date : 25/04/2016 (M/S Hiti hapur UP-245101)

Issue : Power Does not [censored]ch On.

Under warranty period.

As per above details, Micromax service Centre Response is not positive, It taking too much time for repairing.

and ASC Name: M/S MICROMAX INFORMTICS LTD Contact No: [protected] custmer dealing behavour is also not good.

I hope positive to maintain your KYC policies and response me

at [protected]

rnjha.[protected]@gmail.com

Regards,


(For more info, please feel free to call the service center on below contact details:
ASC Name: M/S MICROMAX INFORMTICS LTD
Contact No: [protected])

I have purchase the micromax mobile model no - x2401. It display not coming in apr'16, i reported to service centre for repairing. After 20 day, service called and gave the low price mobile saying that your set will not being repaired. I refused and said that either you give same set or same level set or return money. Service centre of jamshedpur micromax again logged another complain. After 1 month again service centre offered low price moble, again i refused. Till now i not getting any information, it is about 3 month, i am without mobile facing a lot of problem.
Pls solve my problem

I parveen goyal have phone micromax cavas nitro a311 (Blue) is being replaced by other phone micromax canvas nitro 2 against relacement warrenty. This phone in inferior in quality & price. My job work sheet no is n[protected] from new chawla communication, baddi (Hp) on date 24/5/2016.. I want my replacement with same phone model or superior phone. Pl do need full.

Dear sir
I purchased e451 handset on 26 may 2016 and there was a issue in front camera of mobile and i submitted my handset at service center m/s abhishek communication on dated[protected] and job receipt number is w[protected] and up to till date handset is at service center. No solution provided. I have frustrated from yiur bad service and this is my worng decision for micromax.

Regards
Jackson kharbat

HI, I got a very pathetic experience today from Micromax service centre moradabad in up. I had a problem in my phone micomax canvas 5 it hangs a lot after formatting the phone its not stating properly iv'e tried so many time to open it but the logo will appear again and again (Mobile is in warranty) but the repair man broke the seal of warranty chit that use to be on the screw and said the mobile is not in warranty and i submit to Micromax service centre on[protected] in moradabad uttar pradesh they not resolve the problem.and not proper respond by this executive.

Hi team,

I gave my micromax tab p470, which is under warranty, to micromax service center at velachery, chennai on 29/03/16. Its been 80 days now that i didn't get my tab back.
I have walked to the service center and called them over the phone to give back my tab. However, they are not giving it.
I have even asked them to give back my tab, though, its not repaired, but they are not giving it.
I have sent two e-mails to [protected]@micromaxinfo.com and raised the ticket id 351395 and i have been talking to them everyday for the last 3 weeks but no progress.

My job sheet reference is s[protected]. Please could you help me.

Thanks

I had bought my micromax a200 from agartala, tripura, 799006 from a shop called sarada enterprise in 7/8/14 whose imei are [protected] & [protected] which has been stolen from me on 7/4/15 at uttarakhand, roorkee in near by college campus named quantum global campus.I am requesting you please kindly trace or track my phone and help me in finding out my phone.Here is my gmail sukhendu.debbarma.[protected]@gmail.com please tried to contack soon.

My mobile phone canvas a311, i submited mobile 12/04/2016.. And my phone delevered 20/06/2016. Its big time. And my phone same probleam in today, its verry hit& verry hang damegad service by micromax care pune maharashtra. Verry bad servise. Im not intersted in any micromax phone buy. And im telling you. Im telling all my friends. Its bad all micromax phone..

Dear micromax team,

This is to inform you that i bought my micromax canvas express 2 model phone in november 2015 with high expectations. From the beginning the phone has lagging issues. Few days back it got hanged completely and
And the touch screen did not respond. I went to ur kilpauk service center for the problem.
They charged me 2500 rupees to rectify the touch display problem. They said that water had clogged in display part and explained that it may be unknowing due to sweating. I was in desparate need of smartphone and paid the amount and got it serviced. But after i left checking that the display problem was cleared i was wrong that my problems with micromax were over. The speaker was not working. I went again to ur service center. They kept me waiting till evening. Then they said that the board needs to be changed and further i need to shell another[protected]. Can u believe it?? I asked why they didnt said it before they said i had complained regarding that. Common sense will tell how can a person complain about a speaker if its touch is not working and he is not able to work on it. Now i cant and ringtone for incoming calls as the speaker is not working and ur team wants to change the motherboard to rectify the speaker. Iam being charged more for service than i paid to buy the phone. Terrible service and hugely disappointed for a phone under warranty. I want my phone repaired or replaced.

I submitted my phone yu yuphoria to micromax service center in lajpat nagar
On 24 may 16, my reference no is n[protected], my phone got touch problem on whole left side of the screen. I got told that i will get my phone in two weeks but i didn"t got then i got call from service center that my phone is ready when i was gone to take my phone on 14 june but the problem was not resolved at all, the touch was not working. Then i again submitted my phone to service center but till now i didn"t got any information regarding my phone. It is now about a month from i submitted my phone. I am not satisfied with the micromax service provided by them. I want my phone get repaired and if not, then a new phone must be provided to me.

Reference no - n[protected]
Submittion date: 24 may 16
Contact number: [protected]
Altrenate n0:[protected]
Name: rahul singh
Email: [protected]@gmail.com
Problem reported : 4911-y display touch not working

To
The appropriate authority
Micromax
Date: 21st june 2016
Subject:
Complaints regarding the poor service and activity resulting in harassment to the customer by your authorized dealer:
Zeeshan telecom
China trade center, 3rd floor
1a rangalal street, khidderpore, kolkata – 700023
Mob. [protected] /[protected]
Reference:
Micromax mobile model no. A 121
Imei no.1: [protected]
Imei no.2 : [protected]

The item, mobile phone as detailed above was given for repair to your authorized dealer as mentioned above on 20/05/16. Till date they have not returned the material either repaired or not repaired.
They have failed in complying their own given date 3 times already to hand over the item repaired. Recently the service center is totally indifferent on the issue and not co-operating at all to supply the job sheet no. Of the case if any as asked by your toll free number. I have visited the service center atleast 3 times on this issue.
On this issue i have talked with the toll free number of micromax ([protected]) 2 times earlier and one more today (Copl. No. Mmx[protected].
I have understood after talking to the toll free number that the service center has not updated the data of repair job sheet centrally and so nothing is available at the central database.
I am uploading the scanned copy of the bill from the service center.
There is no other way except to complaint against your authorized dealer for their poor service and hostile behavior. Your toll free number is also forwarding a complaint as told by them.
Requesting your kind and quick intervention on this issue. Thank you.
Dr. J. Bhunia
[protected]
[protected]

I have purchased a micromax mobile a311 in november, 2015. After going fifteen day, there is many problem found in my mobile e. I. Mobile switch off any time, mobile hang, after some use mobile get high temperature etc.

On, 12 may, 2016 my mobile automatically restart again and again. Then, i go to service center (M/s b. R. Services, c-30, gf near sbi bank, lajpat nagar, part-2, new delhi), who take estimate time 4 to 5 week for mobile repair. After 23 days (On 06 may, 2016), i received my mobile after repairing.

After some time i seen my mobile software is wrong. My mobile is micromax a311 which in internal memory 16 gd. But, which software in this mobile is mircomax a310 which is shows memory 4-5 gb.

I again go to service center who take time 1 week for solve this problem.

Now, today (21 jun, 2016) there is no call from service center, when i call service center who take time 21 days again and when i trace my jobsheet who show as under:-

Dear customer, thanks for your query, we shall further be taking 21+ to deliver your repaired device. We are earnestly working towards resolving it asap and shall keep you informed.
We appreciate your patience and understanding.

For more info, please feel free to call the service center on below contact details:
Asc name: m/s aditya esolutions pvt. Ltd
Contact no: [protected]

This contact number [protected] is switch off and 41314151 is every time busy.

In this regard, i have faced many problem and want ask some questions. These are as under:-

(I) there is no facility of stand by mobile. Why?

(Ii) there is no facility of proper checking of mobile after repairing. Why?

(Iii) you are taking too much time for mobile repair. Why?

(Iv) your don't done work in time. Why?

(V) your are irritating to customer.


Kindly look and take appropriate action in this matter.

Thanking you


Tripal singh

I submitted my micro-max canvas 5s phone in the service center (Which i buy in feb in just a 2 months it just stop working) at andheri before 40 days. Today on 21st june i went to collect my phone i come to know that the center is closed. And even customer care does not know where it is shifted.. And i want my phone asap or else i forward the complain to the consumer fourum. Contact no:

Dear sir,
On daily basis micromax care center offices in fridabad work more than 10 hours after means 10 am to 7 pm after 7.00 pm they started their meeting till 8.00 pm maximum no. Of 10 grilrs working there .as per govt policy it is not as per law to take duty hours more than 8 hours.salary decided by govt is min 9000 but they give only 6000 and working hours are 12 hours . I request to see this whole matter on urgent basis .otherwise complaint directly forwed to pm office.
Thanx

Hi all,
I have purchased micromax canvas a120 mobile phone about 1year 3 months before from amazon. Within 1 year, its keypad got damaged so i have submitted it at the service center and they have charged 1400 rupees to fix the issue. Now again the phone is not getting powered on and i have submitted it at the service center. They are saying that there is problem with the motherboard now and it will take another 3000 rupees to change the motherboard.

So may i know if micromax mobile cannot even work fine for 2 years and there is such a large maintenace cost for the mobile why their are being selling in the market?

My jobsheet no is w[protected]

Can you please let me know what can i do with my handset now?

Regards,
Ankan saraf
+91-[protected]