Micromax Informatics — Complaint of service center for repairing my micromax canvas a091

Address:

450001

Hi i m nalini agrawal from khandwa, madhya pradesh. My micromax canvas a091 was not working properly. Battery was draining very quickly. I went to your authorised service center. They told me that battery has to be changed and they will give the order for it. And they will inform us when the battery will be recieved. Almost after a month when i contacted them then i knewed about the battery that has been recieved. I went for it. They ruined my 1 1/2 hr and then told me that my charging socket has to be changed. They told me that my phone is not charging. Before going there my charging socket was ok. Then i went next day to change the socket, they changed it and again he said it is not charging and it have a different problem. He was very rude and very rudely he said that your moblie can be shutted off permanently and they will not take any responsibility.
And again they ruined my precious time and result was nothing
Now just tell me what should i do. If company's service center will do this type of treatment with the customers then why should we go for it. Why should we buy our valuables from you. And if service center can't take responsibility of its repair then why should we don't go to local shop to repair it. And are they(Service center) doing any favor for us by repairing it? How can they be so rude and so dirty tone. The guy who did all this was named " anwar hussain".
I am complaining you wid the belief that you will take the action against him. Otherwise i have no other option to go to consumer court.

Thank u