Micromax Informatics Complaints & Reviews

Address: Nagpur, Maharashtra, 440017

Website: www.micromaxinfo.com

Dear Sir, Recently 10 days earlier I buy Micromax Canvas Tab P480 through Flipkart. it received in better condition but is it noticed that while operating its display setting in the setting menu it show script and write on the script is "display settings is unfortunately stopped". While purchasing Filpkart declared on their webside that every item is tested ok. Sir, now I would like to complain in this regard. Please help me to resolve the issue at the earliest. Regards Bhawesh [protected]

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

My mobile phone speaker was dead so i given the mobile phone to customer care for repair but NOT RETURN TILL TODAY COMPLAINT DATE- 23/10/2015 client number[protected] Address-m/s service zone tele centre 92 ambedker road near kalkagarhi chowk Ghaziabad u.p. TIN NO.- [protected]C

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S

shivu bhai

from Jaipur, Rajasthan

Dec 15, 2015

my mobile number is - [protected]

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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S

shivu bhai

from Jaipur, Rajasthan

Dec 18, 2015

sir i am in trouble but there is no responce from your side please try to understand my problem and help me

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Address: East Champaran, Bihar, 1217

My Kanvas Night A-350 phone memory 2 GB is full, external memory still 19 GB available. All Apps down load in the phone memory first and then move to external automatically. Now i can not move any apps from phone to external memory and due to the phone memory is full, I can not down load any apps. I tried since few months but could not able. I am getting tired on this issue. How can i move apps from phone memory to external memory and make space available in phone memory pls advise. If i can not make space in phone memory, i can not able to down load further apps. I placed my complaint to Micromax Dhaka but no body replied, it seems micromax Dhaka does not care customer satisfaction so now I decided to submit in India

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Address: Hyderabad, Andhra Pradesh, 500026

Website: micromax india

I have Micromax A311, but recently i had to get the complete display changed from a Micromax service center in Secunderabad. Post display change I have been observing that there is a mobile network drop ALWAYS...I hardly get signal and this is been a problem. Need to get this fixed as soon as possible by your service center.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi Shankar,

We request you to visit the nearest authorized service center for a speedy resolution. Kindly refer to the following link to find the nearest Micromax service center http://goo.gl/aWY6mX

Regards,
Team Micromax

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Address: Chennai, Tamil Nadu, 600032

Website: www.micromax.com

Hi Micromax, My nano sim card is not detecting in my phone. but another sim is detecting. The same sim card is working on another phone. Can any one help me in this please. Thank you.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi Dhanu,

We request you to visit the nearest authorized service center and get the device checked. Kindly refer to the following link to find the nearest Micromax service center http://goo.gl/aWY6mX

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Team Micromax

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Address: Ahmedabad, Gujarat, 380532

Website: www.micromaxinfo.com

Problem i faced which is not resolve yet I bought this phone on 07/11/2015 last month. After 15 days i start facing some issue with this phone which is as below. 1.before 2 days it suddenly switch off and dead for two hours then automatically it restarts. in between that 2 hours i tried everything i.e. try to charge, pressing power on/off button, removed sim any many otherthings. But did not worked. 2.Some times during calls the other side caller can not hear my voice at all. I have to do restart to get it done. 3. Some time pictures clicked are not showing in gallery. In galley there is only black image but it blocks memory. Then again if i reboot that image will re appeared After this issues i decided to go at service center in ahmedabad. People of service center saying that this phone can not repair here. YOu have to call customer support number and they will guide you. Then i call[protected]. Executive asked every details then he told me our representative will call you with in 24 hours. But no call received till date.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Also please share your contact number and email address with us here.

Regards,
Team Micromax

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V

vipulkrt

Dec 16, 2015

Dear Sir,

My mobile number is [protected] and [protected]. Please contact.

My email id [protected]@gmail.com

Thank you,
Vipul Korat

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V

vipulkrt

Dec 16, 2015

Dear Sir,

I again called on your customer care number[protected]. Executive responded me to call another number[protected].

I called 3 times but that number is like hell... saying all our adviser are busy on another line. Hold that line almost 15 minutes every time.

So don't runaway.

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V

vipulkrt

Dec 16, 2015

Dear,

Now after deadline and complaint on all forum i received a call and specialized technical executive ask me to do factory reset and he also commit that if that does not work than we will replace your device.

So now, Today at 4 p.m. i reset my phone. Wipe out all data, no memory card inserted and finally getting same issue of during calls the other side caller can not hear my voice at all. I have to do restart to get it done.

My final conclusion is please call me and replace this device.

Thank You,

Vipul KOrat

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V

vipulkrt

Dec 29, 2015

What happend why are you running away. you committed me that you will replace my handset. Still i am waiting already 7 days passed.

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M

Manitoanu

from Tenkasi, Tamil Nadu

Mar 22, 2016

Im purchase Micromax Canvas 5 E481, While calling, my voice is not transferred but I can hear clearly from other side. Its a new mobile 10 days more only. 2nd day to till date this problem. Kindly give the solutions.

try to charge, pressing power on/off button, removed sim any many otherthings. But did not worked

Regards,
Manikandan
mani.[protected]@gmail.com
[protected]

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B

Bikki K

Jul 8, 2016

MICROMAX SUCKS.

loads of problem, software issues, mic issues, hangs. - Ref: DO NOT BUY CANVAS 5

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P

patiyal

from Mumbai, Maharashtra

Sep 1, 2016

very bad experience with this micromax canvas 5 E481. same problem with me. any time its become hang, mic problem is common and lots of other. total money and mind loss

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A

Amansoni33853

Oct 22, 2016

I am facing too many problems with this mobile.. Its mic problem.. I had to restart it again and again to work clearly but after some time its problem again frustrated..
And other problem is battery drain rapidly like 1percent per 15 min without using.. What is this.. I have only 2 month old mobile. Its problem started after updating my mobile.. Pl give me permanent solution

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Suprobha Raj Kumari

from Margherita, Arunachal Pradesh

Nov 11, 2016

I have this mic problem on my Canvas 5. I love all the features this phone has offered till now. But this mic problem is making my life hell. I cannot call anyone neither I can recieve any calls. Everytime I have to use a headphone but it's worst when I have to use headphone while I'm outside my house.
So please help me out.

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Address: 444805

Website: micromax.com

Sir on 15/08/2015 i had bought micromax convas laptop at ru 14499 which came with one year warranty. however just after 15 days it developed a technical problem. we asked help from company custumer care but instead of giving help they told several exuses like your city is not servicabe so submit it to amravate service center however when we went there to submit the device the center refused to accept it we came back and again informed the company about it again company asked us to go there and assured that this time they will accept it but the same treatment we got there and turned away then company gave us addreses of other service centers at amravati but those centers denied to have any service of micromax and the phone numbers sent by messages were again wrong and again we suffered a lot because of this harrassment. on the one hand they say that they want to give service but when we go to the service centers we are denied any help. sir this is sheer loot and harrassment of customers i strongly protest it and i want to register my complaint in your court and hope i will get refund and thereby justice.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Also please share your contact number and email address with us here.

Regards,
Team Micromax

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Address: 721304

Website: www.yuplaygod.com

I'm prasanta Roy .I've submitted my aforesaid handset at m/s belief (micromax service centre) on 4/11/15.for repairing.they told me that as this is a non repairable set I may got another one after some time. But after a lapse of more than one and half month I did'nt got anything., in the meantime I've sent a no of mail ( ticket no: 1615007, 164789, 1753256, 1769332, 1783567) to support @yuplaygod.com and also send a photocopy of jobsheet no:E[protected] DTD 4/11/15.but on 13.11.15 I got shocked by hearing from the service centre that now on they have no liability for any type of service for YU yunique and also raised objection to keep my handset in their custody.what I have to do with this 5k brick. pls help me. my cell phone number is [protected]

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at [protected]@yuplaygod.com.

Regards,
Team Micromax

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Address: Jamnagar, Gujarat, 361008

Website: Micromax

Dear Team, I suffering for small query since one month time, this is too much really, Today i contect ur service center for my mobile update, they told me that company not give Battery o[censored]r mobile. My mobile need only New battery, that's all guys. I Couldn't understood that ur company haven't any battery of Q391 mobile. Guys this is try to fool me, it's not possible. Pls note my new Docket no. :- *N[protected] I hope this time, i m not Disappoint. Thanks & Regards, Rakesh R Shah M[protected].

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Shah.undavi

from Parasia, Madhya Pradesh

Dec 15, 2015

I suffering since last 1 Month, write Lost of mail to company & his service center but result is nothing,
Company haven't any battery of Q391 mobile ????

this is try to fool us

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi Rakesh,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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Shah.undavi

from Parasia, Madhya Pradesh

Dec 21, 2015

Complaint Resolve after 1 Month 5 day.

Thanks & Regards,

Rakesh R Shah

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Address: 763002

Sir with due respect, my micromax mobile before 1yr under repair on warranty period in micromax care service & they have didn't return to me till date:15/12/2015, Micromax Mobile jobsheet no:E[protected] please sir kindy cheak & solved it

+1 photos

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Also please share your contact number and email address with us here.

Regards,
Team Micromax

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virendrasinh rana

from Mumbai, Maharashtra

Dec 17, 2015

hi

Sir with due respect, my micromax mobile before 1yr under repair on warranty period in micromax care service & they have didn't return to me till date:17/12/2015, Micromax Mobile jobsheet code no. w[protected] please sir kindy cheak & solved it

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Address: New Delhi, Delhi, 110093

Website: www.micromaxinfo.com

Dear sir i had purchsae a new handset of micromax brand name but after 1 month its giving lots of problem so i visit the micromax service centre on dated 04092015 in the service centre they take my mobile & saying collecte the mobile after 5 days but my ph is not working properly after that i visit the centre after 10 days but problem is still

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Dec 15, 2015

Updated by mmanishggarg Dear sir i had purchsae a new handset of micromax brand name but after 1 month its giving lots of problem so i visit the micromax service centre on dated 04092015 in the service centre they take my mobile & saying collecte the mobile after 5 days but my ph is not working properly after that i visit the centre after 10 days but problem is still

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Also please share your contact number and email address with us here.

Regards,
Team Micromax

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Address: 140604

Website: www.consumercomplaints.in/new_complaint

I have submit my mobile AQ4501 (B) on dated 17.11.2015 to M/s ABACUS SYSTEMS, Chandigarh as the Battery over heating is one of the complaint but till today I have no received my mobile in good condition neither I have provided a stand by mobile

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Also please share your contact number and email address with us here.

Regards,
Team Micromax

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Address: 560043

With in two month TV not getting on. Model-32’’ LED TV-Model # Micromax 32" LED TV # 32b7200/32b6300MH, Worst product & worst service. still not yet ready, complaint booked on dt.28.11.15 Complaint ref # KTR[protected] Natarajachar.S.K Mob: [protected] [protected]

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://miservice.micromaxinfo.com/

Regards,
Team Micromax

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N

Natarajachar

from Bengaluru, Karnataka

Dec 23, 2015

Dear Concerned,
This is the most pathetic customer support fraud I have witnessed ever in a consumer durable company.
This is with reference to the below service complaint raised, when I called the customer care no. today they claim that the compliant has been closed and the reason and details given is that the customer has not submitted the purchase invoice to the technician.
Please note that all details regarding the purchase invoice was given to your technician Mr.Anil (M-[protected]) during his visit on 12.12.2015 and informed that the service issue will be resolved before one week. After several follow-up now the customer support teams informs that the compliant is closed and we have to raise an new compliant. This is fraud practice from your company to close the complaint giving an absurd and false reason for having closed the compliant and again ask the customer to register a new complaints, so that they can safe guard the company in case of consumer litigation.
I now as a final notice informing you to either replace the TV with a new one or refund my payment made towards it. Now I in no terms want a service of the same as I feel the local service providers are cheating the customer with either duplicate or spurious spares.
Please beware that if I don’t get any reply in this matter within 48 hours I will be forced to go to consumer court claiming compensation for the harassment and fraud practices practiced by your company.
For your kind information please find the below mentioned concern details.
Model # Micromax 32" LED TV # 32B7200/32B6300MH
Inv# 38314/[protected] dt.15.10.15

1. Complaint registered through customer care dt.28.11.15 register ref # KTR[protected].
2. Service eng. Visited dt.12.12.15.
3. Today your Executive service Eng. Mr.Praveen asking me to send Invoice copy through whatsup (Mob:[protected]).

Thanks & regards,
Natarajachar.S.K
Mob: [protected]
[protected]

32’’ LED TV 32b7200/32b6300MH not getting on - Comment #2277884 - Image #0

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A

Arun Chellakutty

from Chennai, Tamil Nadu

Jul 7, 2018

We having trouble in screen line was running for micormax LED TV .Kindly solve the issue

32’’ LED TV 32b7200/32b6300MH not getting on - Comment #3150428 - Image #0

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Address: 713206

Website: micromax

Mobile had been repaired within 6 month from your Durgapur Service Centre and after repairing Battery is expanded when I receive the phone they said the battery condition are poor as when I give the phone. But this is not right and I have some proof for this. After repairing of my mobile it was hanged and maximum time it was shut down automatically. Now please tell me as a good customer why I use the same phone within your guaranty period. So that please provide me the new one mobile replaced the mentioned. My mobile details are given below:- Model A089 Bolt, Battery- V[protected], IMEI- [protected], purchased from Shree Telecom, Junction Mall, Durgapur- 16.

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6

6face

Dec 15, 2015

I have been struggling with micromax E455, i raised a complaint and detailed out to the customer care executive who called me. I thought micromax has good service. They also promised they will replace my handset within a week's time. Its been 3 weeks, nobody is responding to mails neither calls. Not too sure what kind of a service / commitment level micromax has. This is the first time i changed my brand from samsung to micromax and i really feel bad for taking such a stupid decision. too many issues - not able to hear and it will get cut in the middle of the call, had to call atleast 4-5 times to complete a conversation. Battery backup is really bad, it will be 100% thought i don't get much calls, by evening the phone is dead. Pathatic.

Everytime i raise this issue, i promptly get one issue id no (i have nearly 10 issue id no, now i lost control of which issue id i have to use) or a mail stating they are not able to reach me. I bought the phone on Nov 2 and im trying to reach you guys from 15 Nov, its been a month now. The final choice is get in to the legal formalities.. I'm frustrated.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Also please share your contact number and email address with us here.

Regards,
Team Micromax

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6

6face

Dec 17, 2015

I have done that thrice but still no body bothered to reach (SER[protected]. a person from customer care called me on Tuesday and asked me to reset the phone. He said he will call on Wednesday but till now nobody called to check. The problem still exists, he gave a number to reach you guys but that no is also wrong. I think Micromax thinks the job ends when you guys sell the product. Do you really have service department, legal department, customer concern department etc or just the production department?

I'm only trying for Vineet number / email which im sure i will get it in few days, i want to speak / write to him directly and not to you guys. Im sick and tired of your customer care people who calls and says replacement of handset is confirmed but they wont be bothered after that. It happened twice and not worth. Again two days later some one will call and ask for the complete issue and ask me to reset the phone once again. Do you guys think i dont have any other job other than to reset the phone once in two days.. If possible, please return the money and i will get back to my brand "Samsung" rather than all these stupid tensions and worries.

My id is [protected]@gmail.com.. you could drop a mail and i will reply with my mobile number.

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Address: Salem, Tamil Nadu, 636406

Website: micromax

I have given my mobile micromax canvas A210 for having problems with mic, power button, volume button in micromax service centre located in salem.After one week they have returned my mobile.The above three problems was solved but then i came to know that my touch was not working in a particular place around straight to the down volume button . I then went to the service centre and complained about this problem.They said that they will change tye software and check that.After that also it was like that and they said they can't do anything.I asked them to change the touch panel but they asked me to pay.I refused that the touch was good in working before i gave them for service.I was helpless. The service centre is for repairing and solving problems but they had given me my mobile with a new problem.so please kindly take respective action against them. Thankyou.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 16, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Also please share your contact number and email address with us here.

Regards,
Team Micromax

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Address: Jaipur, Rajasthan, 302006

I have submitted my mobile phone at your service center. they told me that sir it will take 15 days to resolve your problem. but your service center alredy taken 35 days. it's my request to you please give me my phone to well condition as soon as posible. please.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 15, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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Address: 380015

I would like to brief you that I have purchased Micromax mobile A290 on 2nd January, 2014. I have attached invoice in attached format. Since I have purchased this mobile. Frequently I have found there were charging problem and I have repaired from service centre 4-5 times. Recently I have found following problems on 23.10.2015: 1. Battery was not charging 2. Back cover was damaged at service centre during repairing 3. LCD screen white spot continuously seen. Till date I have not received my mobile. It has been around 40 days passed, but still mobile is laid at service center. I requested micromax to extend my warranty and replace my handset. I have suffered a lot due to this instrument.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 15, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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Address: New Delhi, Delhi, 111520300796

I m dhruv my jobsheet no. Is[protected] and i submitted my mobile micromax canvas A190 on 27oct 2015 in nirman vihar micromax service centre bt now I don't get my mobile and I visited in care they behave rudely and say we don't know when ur phone ll come? I talked to ms.swati and she said we don't know and she don't forward complaint against these thing. So please take action against micromax and faculty also...

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M

monu dhama

from Delhi, Delhi

Dec 14, 2015

Micromax company don't provide a gud service please take action against him.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 15, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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Address: 411037

I got problem with my micromax A300 with imei [protected] regarding display flickring, roboot problem, overheating . I have given this for repair to M/S S4 telecom in patil plaza, office no. 101 to 103, mitra mandal chauk, pune 411037 customer service center on 3/11/2015. Now after 41 days when I called to them they are not In a position to answer when they will return back .company always said that it will return within 15 days..that same statement always repeat after 7 days.the compalint no. for mobile is MA[protected]. It's really horrible to deal with micro max repairs.now how many days I have to wait for my mobile

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 15, 2015

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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Address: New Delhi, Delhi, 110018

I am having micromax canvas selfie 2 . brought it on 10 December . everything is good but i facing problem in saving images in my phone ? whenever i take a photo my phone doesn't shows it and " cannot generate thumbnail" error mes displays ndi.m.lossing all the precious moments i m.capturing in my phone . even if i take a screeshot same thing happen. my email is [protected]@gmail.com and ph no - -[protected] just call me asap its just 4 days i m.using this product simran

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 15, 2015

Verified Support

Hi Simran,

We request you to visit the nearest authorized service center for a speedy resolution. Kindly refer to the following link to find the nearest Micromax service center http://goo.gl/aWY6mX

Regards,
Team Micromax

Micromax Informatics Complaints & Reviews

File a complaint to Micromax Informatics

Micromax Informatics reviews & complaints page 161

Display setting

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Not return my mobile phone from TWO month

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Canvas Knight A350

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A311 - network drop

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Nano sim is not detecting in my canvas sliver 5.

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Service, memory, mic problem in call

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No service after sale, providing false addresses of service centers and their numbers

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Yu yunique 4711

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Not given proper answer after spent 30 days time.

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My micromax mobile under service in warranty period &they have no returned to me

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Handset not working properly

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Delay in handing over

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32’’ LED TV 32b7200/32b6300MH not getting on

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Mobile does not work properly within 6 month and Battery will expanded from the previous please replace my mobile and issue new one for me

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After service problems

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For your service center's bad services

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A290 Micromax Mobile

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Not recieved mobile from 50 days

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After 41 days mobile not repaired yet

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Camera problem

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