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Microsoft Complaints & Reviews

www.microsoft.com/en-in

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Updated: Jun 27, 2024

Complaints 891

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Address: 0810

I initially purchased windows 7, some 10 years ago and had minimal issues with my computer and programs. then 2 years ago and automatic up grade to windows 10 for free caused all sought of problems with accessing existing information and programs, so we paid a computer technician to remove the program. We have had to upgrade from Windows 7 to 10 again because your organisation is making 7 obsolete, since installing Windows 10 each time we...

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Address: 400064

I bought Lumia 950XL which was Microsft's flapship windows phone from Flipkart, the phone had both software and hardware issues due to which my usage was very limited and I never got the opportunity to levarage the h/w specification.
After seven months there was a fault in my battery which was unwarranted because my usage was very confined, I took measures that my phone is not overcharged, I barely used the display dock, then i convinced...

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Address: Gurgaon, Haryana, 411004

I have purchased microsoft office license and I renew it every year through microsoft dealer "VINTECH ELECTRONIC SYSTEMS PVT LTD" in Pune
However every now and then someone from Mcrosoft calls me to tell that my licenses are not in order. Then they tell all wrong details such as "we may not update dealer data immediately - it will take 2/3 months etc." Then they try to sell me lifetime license
I think they are using wrong threats...

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Address: Navsari, Gujarat, 396325

I am using nokia 830 running on windows 10... My problem is when i open any application installed in my phone it shutdown automatically after open app.. Its happen 80% when i open app...
All application face this issue, so i thought its not problem of application, it's problem in operating system, i used windows 10 latest update in my phone..
Also there is company installed app game hub app doesn't act good.. When i open green...

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Address: 415612

I have purchased a micrsoft lumia 540 handset through snapdeal under invoice number s1b7d8/16-17/142 dtd 27th jan 2017. The handset is received at my place of residenace on 03rd feb 2017. After opening the pack i found that the display of the involved handset is defunct as such i am unable to put the handset in use, i have contacted snapdeal but failed to receive response from them. Hence i am mailing my grivance to you with a request either...

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Address: 395004

Respected sir/madam
I have so many try to install windows 10 preview in my Lumia 625 but there are in windows insider app this type of massage shown (
Sorry, we cannot configure your device because it is currently preparing an update. Please install the update (Settings → phone update) then try again)
When I goto phon update there is no any updat so please give me installation of windows 10 in Lumia 625
Thank...

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Address: Solapur, Maharashtra, 413109

I have submitted my mobile microsoft 540 on 25/11/2016 at BM GADGET SERVICES PVT.LTD PUNE. Still every time they are changing my duedate.I complained many time but still no solution given.and I also complained to support.b2x.com website that provide me from BM GADGET SERVICE center but they are also not given any solution about my mobile.I suffered more than 10 times but no one is ready for give me mobile back.so please help me and give me...

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Address: 560070

Website: www.microsoft.com/en-in/mobile/phones/lumia

I bought the phone in May ... Since then i am facing several issues such as charging, phone restarting, speaker problem and vibrations

So i visited the Microsoft Store where they took my phone for 25 days and gave it back saying that the problem was with the battery - so it has been replaced

The problem persisted so i visited them again - they again took 20 - 25 days and said they have replaced some chips in...

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Address: Malappuram, Kerala, 676509

I gave my Lumia 540 for service, after expiry of warranty, before 3 months to Microsoft's authorized service centre at manjeri. Many times I contacted them but they merely informed me to wait for some time. Then I recently contacted them and they informed me that they had not received it's spare parts from Delhi store. So there is no way for service. Actually I lost Rs 9000/ for buying mobile phone with in an year....

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Address: Lucknow, Uttar Pradesh, 226020

Respected sir
This company without testing the software releases updates... I have been facing a lot of problems since I have updated it. Screen goes blank anytime and comes back after battery is taken out. Also I am unable to update applications on windows store.Also since I purchased this product its touch hangs a lot while charging. I went to its service centre but they told me that this is the manufacturing defect in this product....

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Address: 741250

Website: appas daily solutions pvt ltd

Sir, we purchased microsoftlumia 535 with insurance accidental damge booked via appas daily solutions pvtltd intimation no ad_d_100516_[protected] please see we booked for reparing 11 may 2016 but still today no measage from appas daily presently there booking office closed no reply booking mobile no - [protected] please crosspondance any relating send kolkata. [protected]@gmail.com and kolkata. [protected]@gmail.com mobile no[protected]...

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Address: Wr38dg

Website: support.b2x.com

Hi i've been trying for 6 weeks to get my lumia 950xl fixed under the warranty but unfortunately the b2x side that you use is completely useless and i haven’t been able to get anywhere, i've called 19 times now over the last 6 weeks and been assured each time i will get a call back and this sorted but no never happens i am now very upset as had to purchase a new phone.
The fault with handset is charging as keeps saying check usb...

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Address: 382470

It was charging issue in my device and i have submitted to Ahmedabad service centre on 02.11.2016 and I have received it after 20 days on 21.11.2016 but within a 1 days it got the same problem with another issue of camera. So again I have submitted the device on 22.11.2016 and still I am waiting for my device. It was total 45 days now and yet i am not sure, even the service centre employees are not sure when I get my device back. I have done...

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Address: 831001

Website: [email protected]

Dear concern,

I am very disappointed with your customer support policy.

I have purchase lumia 640 xl lte in 09.11.15 some time later i saw some problem in handset then i submit the handset in 26.08.16 (Gurunanak agencies-611_504886, jamshedpur-831001) with jobsheet no.[protected]/160826/002 they have return my handset after 41 days but handset but problem didn't get resolved.

Then i submitted handset...

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Address: 769004

Website: handset

The phone has auto reboot issses, heating issues and storage issues. shows fake charging. Your office people in here are not helping me. they took my phone thrice and sent to service centers with no positive results. its not an year to the phone yet. out of 11 months since i bought it, i had it with me for only 5 months and the rest being in the store for repair. office people here argue with me and dont register my complain. i demand a new...

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Address: 500016

I had purchased NOKIA-130 model on march 12 in this year 2016. After 4 months only was giving problem. One day switch off permanently so i went to minimum 5 nokia cares in the city hyderabad. All Service centres are closed down permanently. There is no service centre in the city. So after requesting the Shopkeeper where i purchased the mobile(NEW CELL CARE) took mobile for replacement and he said you will get new mobile within 7 days. Now...

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Address: 380024

I gave our mobile Lumia640XL LTE for service on 15/09/2016, than till date not received our mobile devise, and service center say approximate 15-20 days for repair and when come than i call you.

But, all time limit is cross and today 34 days out, today service centre say
"waiting for SWAP but we don’t have the stock for this Model, once received the stock same will be process and dispatch the same."

JOB...

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Dear Team,

Today I have submitted my mobile, they said there is a minor issue just one drop we have to put to resolve it. So I asked, when i will get my hand set. They says 12 to 15 days.

please advise, how we contact or work without Handset for 12 to 15 days.

Please keep TAT as per the individual issues.

please try to resolve my Handset ASAP.

Job sheet No:[protected]/161019/001...

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Address: Krishna, Andhra Pradesh, 520010

Website: microsoft lumia

While removing sim, the pins got broken.Service center says new tray is needed but microsoft is not yet shipping to india.Its been 7 months and they have kept my phone for 2 months still yet to get the parts from microsoft to india.How can you not supply spares when you are selling products.Plz help.
While removing sim, the pins got broken.Service center says new tray is needed but microsoft is not yet shipping to india.Its been 7...

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Address: 416404

I am Pratik taken Microsoft Lumia 540 mobile from market and when I was taken this mobile then company says we will give 32 GB OneDrive storage when one year is completed then it was said that we give only 5 gb storage but I paid this money when taken mobile then he cheat with our.because I paid money, when I was calling to customer care then he said that no help I can do to resolve this issue he doesn't give any information regarding this...

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