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Microsoft Complaints & Reviews

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Last updated Mar 7, 2024
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Address:Bangalore, Karnataka

Hello Team,

I had bought an Iball Win 10 table from Amazon. In and as per offer i should get 200 Paytm coupon code for next 6 months. I had register for it and provided my invoice copy as well paytm register mobile no and email id. So far i have not got any coupon code and it’s more than a month now. I called Microsoft customer care and they redirected me to email id [protected]@timeus.net. They declined my request saying...
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PreetinderJit
from Chennai, Tamil Nadu
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Microsoft lumia 520 repair pending from 11 months

Address:Alwar, Rajasthan, 301001
Website:support.microsoft.com

Date of Incident[protected]
Client - Jain Communication ( Authorized Service Center - Microsoft)
[protected]
Full Description - On[protected] my Device (Microsoft Lumia 520) was all of sudden got switched off and stopped working.As my device was under warranty and was found that the PCB had stopped working.Though later warranty cover was not provided due to a insignificant scratch on body of device.

From...
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Parvaizshah
from Chandigarh, Chandigarh
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Replacement for a dead lumia 730

Address:Kulgam, Jammu and Kashmir, 192102

I was proud when I bought Microsoft Lumia 730 in December 2014. But very soon my happiness changed into depression and stress when I found the phone has a lot of problems that has been never solved by your service centres and customer care support.

It started to get heated, slow charging, sim errors and a lot more. I took my phone one of your service centres Anantnag Jammu and Kashmir India. They hardly looked at it and then...
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Tejaswi Singh
from Mumbai, Maharashtra
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Technical problem

Address:Lucknow, Uttar Pradesh, 226017
Website:www.microsoft.com/en-in

I Tejaswi singh, had bought a branded phone, nokia x three months before. i have been troubling for three months due to this phones some or the others problems are there in this phone, now the display of this phone is not working, i went to the company two-three times for this issue but they are not ready to trust on the fact that this phone itself already contains many promblem and says that this is a physical damage done by me . The promblem...
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Nagappan pethachi
from Karaikkudi, Tamil Nadu
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Regarding mobikwik App in the Lumia devices

Address:Sivaganga, Tamil Nadu, 630314

Dear Sir/Madam, I have purchased one Microsoft lumia 540 Mobile phone at chennai in november 2015, with Mobikwik cash back offer of Rs.3, 600 scheme for 12 months.I got the benefit from mobikwik on november 2015 only.After that at Dec 2015 i have remitted Rs.300 through my bank and i used my Promo code to get my cash back. But the app says your promo code is invalid. Till this minute i have not yet received my cash back from mobikwik.I...
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shiv ratan prasad
from Bageshwar, Uttarakhand
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Cashback in mobile

Address:New Delhi, Delhi, 110025
Website:www.Microsoft.co.in

I purchased mobile Lumia 540.on time this mobile offer 3600 cashback in mobikwik application.I got three month to use this offer, but December month not to receive cashback....
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ajays80
from Delhi, Delhi
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Useless phone lumia 535

Address:Ghaziabad, Uttar Pradesh, 201010

I buy lumia 535 but after sometime i realise that my phones touch does not work properly and i went 3 times to microsogt service center to solve my problem but they did not recognlise my problem. i have shown them a video which i have taken while my touch does not work from my other phone but when they saw they said it sometime happens. it means that we are gools who buy these phones...
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Rajju111
from Mumbai, Maharashtra
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Fraud promotion by both microsoft and mobikwik

Address:Kolkata, West Bengal, 700129

I have purchased a Microsoft Lumia 535 in the moth of September 2015, as per promotional offer I was to get 300 Rupees cashback for 12 months that is 3600 Rupees cashback in total if i add 300 rupees every month into my Mobikwik wallet . This offer is also clearly given in Microsoft official website. This is the link showing that offer in Microsoft official site : https://www.microsoft.com/en-in/mobile/campaign-mobikwik-cashback/ I got the...
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Montu bhai
from Bengaluru, Karnataka
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Lumia 520

Address:Valsad, Gujarat, 396195

Dear sir I am genuine customer of Microsoft and and brand loyal. But recently My Nokia Lumia 520 unexpectadly shut down. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down. Then I come to nokia support discussion regarding my problem and they have said u can solve this prob by Windows recovery tool n update ur operating systems so I go to Microsoft care...
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MD Afsar Arsalan Afsar
from Kolkata, West Bengal
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Faulty product

Address:Kolkata, West Bengal, 700019
Website:www.microsoft.com

Respected sir/madam I bought a new Microsoft lumia 535 from the store on 11th November 2015 for about 10-12 days my product function well but after that it started to show false charging and battery drained quickly, I went to the service centre with my problem they kept my phone for 3 hours and then returned me back but the problem was not solved and again I had to go to the centre. They then took my phone and told us that they will return...
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psug12
from Mumbai, Maharashtra
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My new mobile charging point not working

Address:Jaipur, Rajasthan, 302001

I have purchase one microsoft Lumia 640 XL mobile dated on 12-12-15 in Jaipur. In month of Jan 16 i found that it is not getting charge by charger . I shown that mobile to Microsoft care . They are telling that you have damage the point of charging and it will not come under the warranty. it will cost 2000 Rs for repair How it is possible if i am using same microsoft charger . And also when i went to customer care at new sanagner road...
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SatishP2389
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing replacement.

Address:560011

I bought an mobile and getting same issue again and again, Microsoft just servicing it even though the same issue appearing for the 4th time. second day of purchase only got issue and I asked for replacement but they just replaced the screen twice and now I submitted 4th time they not responding me just took my phone...
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Pavan Suvarna
from Mumbai, Maharashtra
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It’s my humble request to you to help me in replacing of my mobile.

Address:Mumbai City, Maharashtra, 400093
Website:www.microsoft.com

I am PAVAN SUVARNA from Mumbai my job sheet no is[protected]/151214/002) I have submitted my phone on date 14/12/2015 for the display issue which I am facing forth time in my purchase of new lumia1320(IMEI:[protected]) requesting you to replace the phone because of so many time I am receiving same issue again and again. I am attaching my jobsheet with this, for a proof to you that how many time I have received the problem and how many...
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Satbir17
from Mumbai, Maharashtra
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Unable to open ms office 2013

Address:Thane, Maharashtra, 401602

When i click on Microsoft office word 2103 a dialogue box appears "windows cannot access the specified device, path or file . You may not have the appropriate permission to access the item ". I tried again by turning off the windows firewall and antivirus of mcafe but then too i m getring the same result. What should i do so that my problem will be solved?...
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SarangPandey26
from Jabalpur, Madhya Pradesh
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Mobile Theft

Address:Jabalpur, Madhya Pradesh, 482003

Hey, I lost my lumia 640 at nizamuddinn station delhi today (january 3rd 2016) at 7 am approx. please rtrack my phone. IMEI No.1 [protected] IMEI No.2 [protected] contact me ([protected]) its urgent. Thanks in advance :-(...
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sreelakshmy
from Ichchapuram, Andhra Pradesh
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Not getting the advertised pay back offer

I bought a microsoft 540 handset on 10-Nov-2015 from the authorized dealer of Microsoft at Kasaragod, Kerala. At the time they offer a pay back of Rs. 3600. For getting that offer they asked me to install the application 'Mobikwik' and transfer an amount of Rs.300. I did it, but yet I did not get any cash back. I made a complaint against this. But they are not taking any steps to solve my issue. Then I registered a complaint on Mobikwik site,...
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Address:New Delhi, Delhi, 201016
Website:www.microsoft.com

My mobile phone "Microsoft Lumia 640XL Dual Sim" had been completely dead without any physical damage. The same is under warranty but Microsoft care center is refusing to repair and replace the same and your customer support team is also not able to give me a satisfactory answer. The details of the device and care center is as mentioned below: Jobsheet Number:[protected]/151121/010 Microsoft Care Center Name: NRI Communication, O-9, 1st...
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vinaykumarhs
from Mumbai, Maharashtra
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Working of phone

Address:560073
Website:www.shopclues.com

Microsft lumia which I have taken from shopclues is not working. so I request to refund my money(5438/-) as soon as possible. thanks...
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Coolkataria
from Mumbai, Maharashtra
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Deficiency in service

Address:Chandigarh, Haryana

Dear Sir, I am quite fed-up with the services of Microsoft Company since the purchase of Nokia Lumia 540/IMEI No. [protected] as there was technical defect in the mobile from the day one and it remained in service center for about one month and thereafter again due to technical fault in phone I gave my phone at Chandigarh Care Center on 18.11.2015 and after passing of one month, no response from Nokia Care Center till date. It is very...
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Website:www.microsoft.com/en-in/mobile/support/contact

I submitted my Lumia 930 phone on Microsoft Device Care, Tilak Nagar, New Delhi. The job card no.[protected]/151128/002 At the time of submission they assured it will be repaired in 10-15 days, but even after 20 days it is still in some head office with status part not available. Since the company is not able to repair the device they should offer me a new device. I contacted the service center and the Microsoft customer care and registered...
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