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Microsoft Complaints & Reviews

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Updated: Jun 27, 2024
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Microsoft reviews & complaints page 14

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P
Puneet Goyal Sunny
from Delhi, Delhi
Feb 28, 2016
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Battery

Address: 122002
Website: www.microsoft.com/en-in

I have contacted them many times but no response from them. So i am here.
The below details are of the care where i give my battery to replace on 28/09/2015.
Care Center Code : 442_433527
contact no of care center : [protected]
Job Sheet No. :[protected]/150928/044
That is given to me from care on 28/9/2015
And the very first target delivery date was 31/10/2015. after this date when i went there...
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shahid siddiqui
from Mumbai, Maharashtra
Feb 26, 2016
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Regarding mobile complaint Yureka Model No. AO5510

Address: New Delhi, Delhi, 110025

Dear sir/mam

I am Shahid Siddiqui. I have purchased Yureca mobile in March 2015 and after 3 months from July 2015 on words I m facing the problems in Yureca like : Auto Restart, Hang Problem, Battery issue, and the major one is Auto Restart of the phone continuously. I have already complained 5-6 time in last 6 months in customer care and have followed all the troubleshooting (instructions) lead by the customer executive to...
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N
nidhishnair
from Ernakulam, Kerala
Feb 11, 2016
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No response in replacement or refund for my mobile microsoft lumia 535 dual sim

Address: 02022
Website: www.microsoft.com/en-in/mobile

Job sheet Number (From Mobility solutions):12374
Reference NUmber(From Microsoft Mobile Company):[protected]

I have been wandering for 2 and half months for refund/Replacement of my new complaint mobile phone(Microsoft Lumia 535 Dual sim) which is under warranty.
Mobility solutions is a worst service centre I ever seen before. They always say lame excuses, people shout at them most of the day due to irritating...
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R
Rahulsoni24
Feb 8, 2016
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Did not receive the tablet offer/paytm cashback

Address: Bangalore, Karnataka

Hello Team,

I had bought an Iball Win 10 table from Amazon. In and as per offer i should get 200 Paytm coupon code for next 6 months. I had register for it and provided my invoice copy as well paytm register mobile no and email id. So far i have not got any coupon code and it’s more than a month now. I called Microsoft customer care and they redirected me to email id [protected]@timeus.net. They declined my request saying...
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P
PreetinderJit
from Chennai, Tamil Nadu
Feb 8, 2016
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Microsoft lumia 520 repair pending from 11 months

Address: Alwar, Rajasthan, 301001
Website: support.microsoft.com

Date of Incident[protected]
Client - Jain Communication ( Authorized Service Center - Microsoft)
[protected]
Full Description - On[protected] my Device (Microsoft Lumia 520) was all of sudden got switched off and stopped working.As my device was under warranty and was found that the PCB had stopped working.Though later warranty cover was not provided due to a insignificant scratch on body of device.

From...
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P
Parvaizshah
from Chandigarh, Chandigarh
Feb 7, 2016
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Replacement for a dead lumia 730

Address: Kulgam, Jammu and Kashmir, 192102

I was proud when I bought Microsoft Lumia 730 in December 2014. But very soon my happiness changed into depression and stress when I found the phone has a lot of problems that has been never solved by your service centres and customer care support.

It started to get heated, slow charging, sim errors and a lot more. I took my phone one of your service centres Anantnag Jammu and Kashmir India. They hardly looked at it and then...
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Tejaswi Singh
from Mumbai, Maharashtra
Feb 6, 2016
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Technical problem

Address: Lucknow, Uttar Pradesh, 226017
Website: www.microsoft.com/en-in

I Tejaswi singh, had bought a branded phone, nokia x three months before. i have been troubling for three months due to this phones some or the others problems are there in this phone, now the display of this phone is not working, i went to the company two-three times for this issue but they are not ready to trust on the fact that this phone itself already contains many promblem and says that this is a physical damage done by me . The promblem...
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N
Nagappan pethachi
from Karaikkudi, Tamil Nadu
Jan 16, 2016
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Regarding mobikwik App in the Lumia devices

Address: Sivaganga, Tamil Nadu, 630314

Dear Sir/Madam, I have purchased one Microsoft lumia 540 Mobile phone at chennai in november 2015, with Mobikwik cash back offer of Rs.3, 600 scheme for 12 months.I got the benefit from mobikwik on november 2015 only.After that at Dec 2015 i have remitted Rs.300 through my bank and i used my Promo code to get my cash back. But the app says your promo code is invalid. Till this minute i have not yet received my cash back from mobikwik.I...
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S
shiv ratan prasad
from Bageshwar, Uttarakhand
Jan 15, 2016
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Cashback in mobile

Address: New Delhi, Delhi, 110025
Website: www.Microsoft.co.in

I purchased mobile Lumia 540.on time this mobile offer 3600 cashback in mobikwik application.I got three month to use this offer, but December month not to receive cashback....
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A
ajays80
from Delhi, Delhi
Jan 13, 2016
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Useless phone lumia 535

Address: Ghaziabad, Uttar Pradesh, 201010

I buy lumia 535 but after sometime i realise that my phones touch does not work properly and i went 3 times to microsogt service center to solve my problem but they did not recognlise my problem. i have shown them a video which i have taken while my touch does not work from my other phone but when they saw they said it sometime happens. it means that we are gools who buy these phones...
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R
Rajju111
from Mumbai, Maharashtra
Jan 9, 2016
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Fraud promotion by both microsoft and mobikwik

Address: Kolkata, West Bengal, 700129

I have purchased a Microsoft Lumia 535 in the moth of September 2015, as per promotional offer I was to get 300 Rupees cashback for 12 months that is 3600 Rupees cashback in total if i add 300 rupees every month into my Mobikwik wallet . This offer is also clearly given in Microsoft official website. This is the link showing that offer in Microsoft official site : https://www.microsoft.com/en-in/mobile/campaign-mobikwik-cashback/ I got the...
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M
Montu bhai
from Bengaluru, Karnataka
Jan 9, 2016
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Lumia 520

Address: Valsad, Gujarat, 396195

Dear sir I am genuine customer of Microsoft and and brand loyal. But recently My Nokia Lumia 520 unexpectadly shut down. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down. Then I come to nokia support discussion regarding my problem and they have said u can solve this prob by Windows recovery tool n update ur operating systems so I go to Microsoft care...
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M
MD Afsar Arsalan Afsar
from Kolkata, West Bengal
Jan 9, 2016
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Faulty product

Address: Kolkata, West Bengal, 700019
Website: www.microsoft.com

Respected sir/madam I bought a new Microsoft lumia 535 from the store on 11th November 2015 for about 10-12 days my product function well but after that it started to show false charging and battery drained quickly, I went to the service centre with my problem they kept my phone for 3 hours and then returned me back but the problem was not solved and again I had to go to the centre. They then took my phone and told us that they will return...
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P
psug12
from Mumbai, Maharashtra
Jan 8, 2016
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My new mobile charging point not working

Address: Jaipur, Rajasthan, 302001

I have purchase one microsoft Lumia 640 XL mobile dated on 12-12-15 in Jaipur. In month of Jan 16 i found that it is not getting charge by charger . I shown that mobile to Microsoft care . They are telling that you have damage the point of charging and it will not come under the warranty. it will cost 2000 Rs for repair How it is possible if i am using same microsoft charger . And also when i went to customer care at new sanagner road...
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SatishP2389
from Hubli, Karnataka
Jan 7, 2016
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Not providing replacement.

Address: 560011

I bought an mobile and getting same issue again and again, Microsoft just servicing it even though the same issue appearing for the 4th time. second day of purchase only got issue and I asked for replacement but they just replaced the screen twice and now I submitted 4th time they not responding me just took my phone...
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Pavan Suvarna
from Mumbai, Maharashtra
Jan 6, 2016
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It’s my humble request to you to help me in replacing of my mobile.

Address: Mumbai City, Maharashtra, 400093
Website: www.microsoft.com

I am PAVAN SUVARNA from Mumbai my job sheet no is[protected]/151214/002) I have submitted my phone on date 14/12/2015 for the display issue which I am facing forth time in my purchase of new lumia1320(IMEI:[protected]) requesting you to replace the phone because of so many time I am receiving same issue again and again. I am attaching my jobsheet with this, for a proof to you that how many time I have received the problem and how many...
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Satbir17
from Mumbai, Maharashtra
Jan 3, 2016
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Unable to open ms office 2013

Address: Thane, Maharashtra, 401602

When i click on Microsoft office word 2103 a dialogue box appears "windows cannot access the specified device, path or file . You may not have the appropriate permission to access the item ". I tried again by turning off the windows firewall and antivirus of mcafe but then too i m getring the same result. What should i do so that my problem will be solved?...
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SarangPandey26
from Jabalpur, Madhya Pradesh
Jan 2, 2016
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Mobile Theft

Address: Jabalpur, Madhya Pradesh, 482003

Hey, I lost my lumia 640 at nizamuddinn station delhi today (january 3rd 2016) at 7 am approx. please rtrack my phone. IMEI No.1 [protected] IMEI No.2 [protected] contact me ([protected]) its urgent. Thanks in advance :-(...
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sreelakshmy
from Ichchapuram, Andhra Pradesh
Dec 31, 2015
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Not getting the advertised pay back offer

I bought a microsoft 540 handset on 10-Nov-2015 from the authorized dealer of Microsoft at Kasaragod, Kerala. At the time they offer a pay back of Rs. 3600. For getting that offer they asked me to install the application 'Mobikwik' and transfer an amount of Rs.300. I did it, but yet I did not get any cash back. I made a complaint against this. But they are not taking any steps to solve my issue. Then I registered a complaint on Mobikwik site,...
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Y
yogendragangwar
from New Delhi, Delhi
Dec 22, 2015
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Microsoft is not able to repair and replace mobile phone which is under warranty

Address: New Delhi, Delhi, 201016
Website: www.microsoft.com

My mobile phone "Microsoft Lumia 640XL Dual Sim" had been completely dead without any physical damage. The same is under warranty but Microsoft care center is refusing to repair and replace the same and your customer support team is also not able to give me a satisfactory answer. The details of the device and care center is as mentioned below: Jobsheet Number:[protected]/151121/010 Microsoft Care Center Name: NRI Communication, O-9, 1st...
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