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Updated: Jun 27, 2024
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V
vinaykumarhs
from Mumbai, Maharashtra
Dec 18, 2015
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Working of phone

Address: 560073
Website: www.shopclues.com

Microsft lumia which I have taken from shopclues is not working. so I request to refund my money(5438/-) as soon as possible. thanks...
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C
Coolkataria
from Mumbai, Maharashtra
Dec 18, 2015
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Deficiency in service

Address: Chandigarh, Haryana

Dear Sir, I am quite fed-up with the services of Microsoft Company since the purchase of Nokia Lumia 540/IMEI No. [protected] as there was technical defect in the mobile from the day one and it remained in service center for about one month and thereafter again due to technical fault in phone I gave my phone at Chandigarh Care Center on 18.11.2015 and after passing of one month, no response from Nokia Care Center till date. It is very...
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R
rakeshxp
Dec 18, 2015
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Company is unable to repair phone even in 20 days

Website: www.microsoft.com/en-in/mobile/support/contact

I submitted my Lumia 930 phone on Microsoft Device Care, Tilak Nagar, New Delhi. The job card no.[protected]/151128/002 At the time of submission they assured it will be repaired in 10-15 days, but even after 20 days it is still in some head office with status part not available. Since the company is not able to repair the device they should offer me a new device. I contacted the service center and the Microsoft customer care and registered...
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S
surbhitsuman
from Noida, Uttar Pradesh
Dec 15, 2015
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Worst customer service provider

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I want to register complaint against MICROSOFT. I had submitted my mobile NOKIA X2-DS in Microsoft service centre on 28-Sep-2015 but till now i didn't got my mobile. I also registered a complaint in MICROSOFT but they are not responding in proper way . Instead of Nokia X2-DS they are providing me Microsoft Lumia 630 but because of its low specification i don't want to have it . I called Microsoft customer care so many times...even i have...
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S
Suraj25
from Bhubaneshwar, Odisha
Dec 11, 2015
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Wimpy service from microsoft

Website: www.microsoft.com

From: Suraj Kr. Raj [mailto:[protected]@jetsmartis.com] Sent: Thursday, November 05, 2015 6:25 PM To: '[protected]@microsoft.com' Subject: Wimpy Service from Microsoft Hello, I am Suraj Kumar Raj bearing a Microsoft Lumia 435 having IMEI Number – [protected], This is my 7th time visit to Service Center .And sharing some feedback below. I purchased this mobile on Mar-2015 . In between these 7 months my mobile got served by Care for...
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M
Murtaza_123
from Gurgaon, Haryana
Dec 10, 2015
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Not refunding booking advance paid

Address: Pune, Maharashtra, 411001

Good evening, I had sold a mobile to the Nokia priority centre in Pune Camp mg road with the name "Sara mobile shopee" . i wanted to purchase their new phone however it was not available and they told me to give a booking amount of Rs.1000. Nowhere was it mentioned that this amount isn't refundable not even on the receipt . however after their new phone is launched i was not at all impressed with the quality of the mobile handset, they...
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L
laxmanvarma
from Mumbai, Maharashtra
Dec 9, 2015
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Overheating

Website: www.microsoft.com

I purchased my mobile microsoft lumia 540 on 27 october 2015, i was facing heating problem so submitted mobile on 5 november 2015 sincethen i did not get the phone it is already 35 days up..today my mobile came now also i am facing same problem they agreed it was their fault telling me to wait for nother 10 days and telling that they will not give new phone ...i lost trust in them since i have already given 35 days time they are not able...
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J
Javed_religare
from Delhi, Delhi
Dec 8, 2015
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Mobile repair / replacement issue

Address: New Delhi, Delhi, 110025
Website: www.microsoft.com/en-us/mobile/support

I bought a Nokia X2 dual sim on 26-May-2015. In Oct-15 I was start getting issues like charging, screen flicking etc.. On 27-Oct-2015, submitted the handset to the Microsoft service center, NRI Communication, Lajpat Nagar, New Delhi 24 and get an delivery date of 16-Nov-15. On 16th Nov I got an call from service center that please collect Nokia Lumia 630 as Nokia X2 is non repairable without getting consent from me. As Lumia 630 was a lower...
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R
Rajneesh9815478027
from mansa, Gujarat
Dec 5, 2015
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I have lumia 640 my charger no working from purchasing date i submit service centre no response rude

Address: Bathinda, Punjab, 151001
Website: MICROSOFT.COM

I have lumia 640 my charger no working from purchasing date i submitted charger[protected] hind tel communication bibi wala road bathinda 151001. i go seven eight times no responceproper no promises i call in microsoft raisecomplaint but company no give resolution job sheet no[protected]. call many times company ask me go service centre collect charger but service centre ia no giving charger my email id is [protected]@gmail.com cont no [protected]...
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S
somuatp
from Mumbai, Maharashtra
Dec 5, 2015
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Upgraded to windows 10 and i lost all my data including operating system is not working it is blank screen and can't go back to windows 8.1

Address: 560093
Website: www.update.microsoft.com/windowsupdate/v6/vistadefault.aspx?ln=en-US

I will definitely complaint this to Consumer forums and sue a case in court if possible on Microsoft... it is nonsense as I Upgraded to Windows 10 and I lost all my data including windows 10 operating system is not working it is blank screen and can't go back to windows 8.1... After so much long waited near by 20 hours my windows 8.1 upgraded to windows 10 and incidentally it is not working and showing blank screen... when I search in...
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S
saurabh_swizz
from Ahmedabad, Gujarat
Nov 30, 2015
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Headphones WH-308 given for replacement but not received after 45 days

Address: Vadodara, Gujarat, 390007
Website: support.microsoft.com/en-in/contactus#

To, The Managing Director/ Nodal officer/ Manager, Microsoft Corporation (I) Pvt. Ltd., 10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, 122002 Phone:[protected] Fax:[protected] SUB: NOTICE BEFORE FILING CONSUMER COMPLAINT Dear Sir, With reference to above mentioned subject, I would like to bring into your notice following facts: 1. I have purchased headphones (Product...
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S
sourabh khandelwal
from Jammu, Jammu and Kashmir
Nov 28, 2015
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Lumia 540

Address: Jaipur, Rajasthan, 302026
Website: www.microsoft.com

I buy lumia 540 on 22nd august2015 on pay tm at cost of Rs9, 300. On 2nd nov.2015 i used it to play songs on musc system via an audio jack and suddenly it get switched off.Then on 6th nov i went to the care center and they told me that there is short-circuit arise from liqiud, so it is out warranty and for repair you have to pay Rs 4000+taxes. I deny for repair, may be on 15th nov i call to cuustomer care tell them the whole prblem. after...
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G
gaurav manucha
from Mumbai, Maharashtra
Nov 19, 2015
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Lumia 610

Address: Faizabad, Uttar Pradesh, 224001

I own a lumia 610. On/OFF button was giving problem. after submitting to Nokia authorised service centre they returned it "dead". and shook their hands off saying they cant do anything about it. Is this the kind of service that is expected of such big names? My demand from the company is to return my phone "as is condition". service centres are expected to solve problems not aggravate them. I am now robbed off all the data and any chances...
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S
Suvarana
from Mumbai, Maharashtra
Nov 17, 2015
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Lumia mobile

Address: Nashik, Maharashtra, PMKQGRTV
Website: www.pickmeindia.com

My gadget is nt working properly.it is hang fr several tym.n didn't functioning well.it always get reboot n all my phone stuff are deleted.it gets directly switched off even battery is full it shows battery low.plz i request u to replace my gadget .i hope u will solve my problem...
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B
Balvinder7426
Nov 12, 2015
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Phone not returned

Address: Gurgaon, Haryana, 122001
Website: support.microsoft.com/en-in/contactus#

Hi,

i had submitted my Microsoft Lumia Mobile phone on 10th October to your service centre Name as the Cell point ( sahara mall gurgaon). My phone model is LUMIA 535, I am chasing them for the past one one Month and no body is bothered to even told me that where my mobile phone is. I called them on daily basis and there is no response from the service centre.

attached is the image of the service job sheet ....
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V
v!t@l
Nov 6, 2015
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Company cheating their customers

Website: microsoft mobile support

I purchased Nokia x2 dual sim before 5 months and i m facing some uncommon hanging issues from 2 months.when I visit the service center they replied me you will pay 100rs for software update, even my phone in warranty . And their customer care executive saying that Microsoft doesn't give the warranty of software even it's not written in their info. book like this. This is totally wrong and against the warranty rule, so please tell me...
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D
Deepak1194
from Durg, Chhattisgarh
Nov 5, 2015
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Mobile lumia 535 repairs and replacement regarding

Address: 474005
Website: www.microsoft.com

I have purchase on 6 oct 2015 and i had found some issue i.e. call drop, sometime calling is not possible, and touch issue on 11 oct 2015 then i complaint in progressive service centre at jayendra ganj..but they had denying to give job sheet no.. so i had not submit my mobile on them...then i had contact to customer care microsoft all such a problm..then they told they will discuss to service center for providing job sheet no..then on 25...
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R
rjkt
from Delhi, Delhi
Nov 3, 2015
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Lumia 640

Address: Jaipur, Rajasthan, 302019

Dear sir i purchase a mobile set microsoft lumia 640, online by flipkart on date 19/07/2015, inoice nodel[protected], imei/serial no [protected], but on dated 10/09/2015, set stop and not start, so call microsoft costomer care no [protected], and as per advice of microsoft costomer care, i deposit my set care solutoins jaipur job sheet no 442/433527/1755, mobile no[protected], dated 12/09/2015, after 3 day on date, he send set on microsoft...
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S
Sivagurunathan c
from Chandigarh, Chandigarh
Nov 3, 2015
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Very worst experience in microsoft windows phone customer care / service center

Address: 600078
Website: Microsoft windows phone

Dear Friend,
Good Afternoon. My issue number is [protected] raised on 20/10/2015.
Till now not yet received any acceptable solution from Microsoft side.
It is really not treatable experience with Microsoft / nokia. I had so much depression.

I was very happy when I brought new windows phone (Lumia 540) from Microsoft / nokia brand.

For environment concern and professional use, I choose...
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D
Dattaprasad khanolkar
from Durg, Chhattisgarh
Nov 1, 2015
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Microsoft 535 dual sim heating problem within 2 days of purchase.

Address: 416510
Website: support.microsoft.com

Dear sir, This is to inform you that I Mr.Dattaprasad Khanolkar have purchased a microsoft 535 dual sim mobile phone on 14th october 2015 in sawantwadi which within 2 days of purchase started to heat a lot within 5 mins of its use.I took this phone in exchange offer by exchanging my old lumia 630.Then i showed it to the shopkeeper where he told that it a software problem and has to be shown to the nokia care in mapusa to L-2 level for...
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