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Microsoft Complaints & Reviews

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Last updated Mar 7, 2024
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Microsoft reviews & complaints page 13

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R
Ravindra.k
from Chandrakona, West Bengal
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Lumia mobikwik offer not working

Website:www.Microsoft.com

I was buying Microsoft Lumia 535 Mobil with mobikwik cash back offer. ₹300 per month add money than ₹300 cash back . Offer valid for 12 months. But offer is expired only six months.
I was complain Microsoft customer care 3 times but he told this is mobikwik error so call mobikwik customer care. But mobikwik customer care told offer withdrawal so not available this offer....
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A
arijit004u
from Mumbai, Maharashtra
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Unprofessional customer service and errant selling of nokia phones

Address:Ranchi, Jharkhand, 834004

I purchased nokia 105 on january 2016. 6 months down the line the microphone malfunctioned. When i visited nearby nokia care i was informed that the product cannot be entertained and will be replaced by seller only. I had purchased the product online and it was delivered from delhi to ranchi, now it is impossible to get it replaced. So my rs. 1800 went in drain.

Firstly this practice is prevalent after microsoft came in picture....
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S
Sathoshyoga
from Bengaluru, Karnataka
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Lumia 650

Address:560100
Website:www.microsoft.com

IMEI No. [protected] using since 1 month, gave 3 times for service finally replaced a new device. Still this Lumia 650 having following problems,

1. After updating all default apps
a) camera will not work - it will come to home screen when I take a photo.
b) Calling option is not working - since 2 days I couldn't open calling option and I never do a single call, but I received few incoming calls. Both the...
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Address:Meerut, Uttar Pradesh, 250002
Website:microsoft.com

To,
Microsoft/nokia
Management.
My self samrat singhania, last year i purchased a handset nokia 130, imei no. [protected], from magic marketing, c-21, metro plaza, delhi road, meerut. Ph. No. [protected], bill date is[protected], in[protected] my phone is switched off after that i tried to switch on many times but phone screen blink once and switch off
Again, in[protected], i discussed my phone problem with...
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M
mohankrishna000
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Windows mobile

Address:Visakhapatnam, Andhra Pradesh, 530007
Website:www.Microsoft Windows live.com

My name is mohankumar, mobile. Model - nokia lumina 730 imei number: [protected]
Date of purchase - march 23, 2015
Actually, recently on march 14, 2016, i made a complaint and handed over my mobile to the store and they returned my mobile on 29 march, 2016. Again i faced the same problem which i had faced before. Again i sent my mobile to the with the same complaint on april 04, 2016.
Actually the complaint is my...
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P
potu bharath
from Delhi, Delhi
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Mony

Sir,
I have this E-mail, and receive a phone call the number: [protected]
from the person name is Mr. Peter Brown, his an employee of Microsoft company from U.K.


Reserve Bank of India,
Central Office,
Shaheed Bhagat Singh Road,
Mumbai - 400 001.
Monday to Saturday: 10:00 am-4:00pm {Processing time}.
e-mail: [protected]@onlinerbi.org.in


Greeting's...
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M
mashathung
from Pattukkottai, Tamil Nadu
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Nokia 130 phone replacement warranty problem

Address:Madurai, Tamil Nadu, 625001
Website:support.microsoft.com/en-in/contactus

I bought nokia 130 phone with replacement warranty from following dealer.

Nokia exclusive showroom,
Cellographers,
7, north velli street, madurai - 625001
[protected]

The phone was not working after 6 months. The nokia service center in madurai asked me to get it replaced from the dealer. But the dealer was asking me to contact nokia directly. I made a complaint to microsoft regarding...
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P
pavan doshi
from Surat, Gujarat
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About fraud and miss guide

Address:395002

I was purchase my lumia 640xl phone from surat and at that time microsoft commit me about offer and now they are jot giving me benefit and not even answer to me properly. They are doing fraud with me... I want to complain against microsoft mobile company to fraud with me and miss guide me.. I don't want their phone and i want my money back... I want solution quickly about it...
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Address:Chandigarh, Chandigarh, 160047
Website:www.nokia.com/in-en

Refrence above, microsoft lumia640xl(Imei no.[protected]) was repaired on 14/4/16 for touch screen on cash payment of rs 6741/- vide bill no.0574 with one month warranty for any malfunctioning .
Set was not functioning properly from day one of repair as sensors were not responding.Service centre was contacted on only available contact no.[protected] but attendant failed to connect mr.Avtar/technician who repaired the set as well...
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J
JAYANTA KUMAR CHATTERJEE
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Windows 10 caused crash

Address:411006

Beware of free downloads from microsoft windows 10

Dear sir, /madam,

I received from microsoft a free direct download of windows 10 on my new - ish hp pavillion all in one desktop pc, 64bit, which was at that time running a licensed windows 8.1.

After a few months o[censored]pgrading to windows 10, the pc crashed completely.

As the warranty period for the pc had expired i showed the pc...
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V
vipin khanna
from moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of device

Address:Moradabad, Uttar Pradesh, 244001

Sir/ mam,
I have purchased my device on 10.11.2015. Now i am facing many hardware & software problems in it. I have alreday replaced my charger, phone speaker & visited many times in nokia care regarding software issue.
But last few days i was facing major issue ( sometime automatically vibration during charging, screen blink in landscape mode during playing videos ) in my device so i submitted my device in nokia store on...
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B
B.Rajendran
from Kakinada, Andhra Pradesh
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Please refund my money

Address:628905

Sir,
My email I'd winner Microsoft Company award in - 85 lake your contact reserve bank India Mr.Donald Scott contact our told paid transfer fees confirm your winning amount transfer your account number. So I am paid Rs.71500 but prize amount not transfer. So many time contact my only refund my paid amount but no respect.please sir refund my amount this amount not my family suicide.
Fared contact number - [protected]br...
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Pravakar Mangalam
from kolkata, West Bengal
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Warranty service is not provided

Address:743129

I was purchase a Microsoft WH-308 earphone in the date of 10th October 2015, when i purchase it microsoft Priority told me that it contain a warranty of 12 months. It was mention on the box of this earphone. But when my earphone was not working properly i was reach a care in the date of 11th April 2016, they told me that the warranty period was expire before 1 day. When i told them and saw them that it's contain a warranty of 12 months they...
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A
aradhana11325
from Gurgaon, Haryana
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Non-returning of mobile.

Address:302021
Website:consumer complaints (Indian consumer complaints forum)

Nokia mobile lumia-930 (Under waranty) was given to nokia service centre code 442_43357 i.E. 7a 1st floor scheme-1, tejaji marg, opp.Metro pilar-120 sanganer road, near sodala, jaipur-302019 on 12.01.2016 for solution of audio microphone problem.

On continue telephonic follow up, no assurance given from service centre. On 03.03.2016 when i contacted personally & asked for my mobile. Then customer care representative intimated...
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H
Himanshu.sac
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Refund of faulty 950 xl

Address:110089
Website:www.microsoft.com

It has been 1 month now that no one at microsoft has listened to my complaint. I have even tried to reach out to satya nadella @ [protected]@microsoft.com but to no avail. I hope that by reading this complaint some one will help me or else i am going to consumer court.
Case numbers:
Srx[protected]id
Srx[protected]id...
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S
seshagiri chintal
from Noida, Uttar Pradesh
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Promocode longer valid LUM9O3FGZ2U

Address:Visakhapatnam, Andhra Pradesh, 91
Website:www.consumercomplaints.in

I bought a Lumia 535 device tempted by MOBIKWIK and Microsoft offer of Rs 300 cash back every month for 12 consecutive monthsi october 2015 The promo code was LUM300. I got the cash back for 2 months. Then the code stopped working. When I contacted Mobikwik customer care, they told me to add Rs 300 to mobikwik wallet and they would add the cash back manually. I never got the cash back for that month. The month after that when I contacted...
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B
bharat4778
from Delhi, Delhi
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Windows 2-in-1 or tablet offer paytm cashback not received

Address:Jaipur, Rajasthan, 302020
Website:www.microsoft.com

I have purchase an iBall Slide i701 Tablet from Amazon. In and as per offer i should get 200 Paytm coupon code for next 6 months.means get Rs.1, 200 Paytm Cash. I had register for it and provided my invoice copy as well paytm register mobile no and email id. So far i have not got any coupon code and it’s more than a three month now. I called Microsoft customer care and they redirected me to email id [protected]@timeus.net. They accept my...
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P
Puneet Goyal Sunny
from Delhi, Delhi
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Battery

Address:122002
Website:www.microsoft.com/en-in

I have contacted them many times but no response from them. So i am here.
The below details are of the care where i give my battery to replace on 28/09/2015.
Care Center Code : 442_433527
contact no of care center : [protected]
Job Sheet No. :[protected]/150928/044
That is given to me from care on 28/9/2015
And the very first target delivery date was 31/10/2015. after this date when i went there...
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S
shahid siddiqui
from Mumbai, Maharashtra
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Regarding mobile complaint Yureka Model No. AO5510

Address:New Delhi, Delhi, 110025

Dear sir/mam

I am Shahid Siddiqui. I have purchased Yureca mobile in March 2015 and after 3 months from July 2015 on words I m facing the problems in Yureca like : Auto Restart, Hang Problem, Battery issue, and the major one is Auto Restart of the phone continuously. I have already complained 5-6 time in last 6 months in customer care and have followed all the troubleshooting (instructions) lead by the customer executive to...
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Address:02022
Website:www.microsoft.com/en-in/mobile

Job sheet Number (From Mobility solutions):12374
Reference NUmber(From Microsoft Mobile Company):[protected]

I have been wandering for 2 and half months for refund/Replacement of my new complaint mobile phone(Microsoft Lumia 535 Dual sim) which is under warranty.
Mobility solutions is a worst service centre I ever seen before. They always say lame excuses, people shout at them most of the day due to irritating...
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