Claimed

Microsoft Complaints & Reviews

2.1
Updated: Jun 27, 2024
Complaints 891
Resolved
365
Unresolved
526
Contacts

File a complaint to Microsoft

Having problems with Microsoft?

File a complaint and get it resolved by Microsoft customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Microsoft reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
akayamar
from Mumbai, Maharashtra
Jul 16, 2016
Report
Copy

Xbox 360 controller is in warranty and yet not replaced by microsoft service centre

Address: 411001

I have a microsoft xbox 360 controller and it has given some problem, so i went to the microsoft authorised service centre in pune to get it repaired an they told me that it will be replaced within 2 days. But it's been a month and still i am waiting to get it replaced but they are continuously saying that it's not in stock.

I am fed up of this, its been a month and i'm regularly contacting the service centre to get it replaced...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anish Grg
from Kaliyaganj, West Bengal
Jul 11, 2016
Report
Copy

My lumia 540 after upgrade windows 10

Address: Darjeeling, West Bengal, 734301

What is going in with Microsoft company have they gone mad or what after making software such as windows 10 they had slept at between or what its totally half its totally worst that windows 8•1 i want my complaint should be watched and solved it immediately else ill make an issue that the company of Microsoft is worst ill share this to every one else are you are folling public dont dare to think of that before getting in such big problems...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
abhilashmullasseril
from Mumbai, Maharashtra
Jul 9, 2016
Report
Copy

Microsoft lumia 535

Address: 682313

Myself is abhilash mullasseril from kerala india.
Its very sad to contact you with a complaint regarding microsoft lumia 535 that became faulty just within 2-3days after the expiry of the warranty period.
I contacted the local service centre and they informed that the warranty period is over and the handset had serious problems that is very costly than the products current value. I hope the company microsoft can do something...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravindra.k
from Chandrakona, West Bengal
Jul 7, 2016
Report
Copy

Lumia mobikwik offer not working

Website: www.Microsoft.com

I was buying Microsoft Lumia 535 Mobil with mobikwik cash back offer. ₹300 per month add money than ₹300 cash back . Offer valid for 12 months. But offer is expired only six months.
I was complain Microsoft customer care 3 times but he told this is mobikwik error so call mobikwik customer care. But mobikwik customer care told offer withdrawal so not available this offer....
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
arijit004u
from Mumbai, Maharashtra
Jun 28, 2016
Report
Copy

Unprofessional customer service and errant selling of nokia phones

Address: Ranchi, Jharkhand, 834004

I purchased nokia 105 on january 2016. 6 months down the line the microphone malfunctioned. When i visited nearby nokia care i was informed that the product cannot be entertained and will be replaced by seller only. I had purchased the product online and it was delivered from delhi to ranchi, now it is impossible to get it replaced. So my rs. 1800 went in drain.

Firstly this practice is prevalent after microsoft came in picture....
+3 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sathoshyoga
from Bengaluru, Karnataka
Jun 10, 2016
Report
Copy

Lumia 650

Address: 560100
Website: www.microsoft.com

IMEI No. [protected] using since 1 month, gave 3 times for service finally replaced a new device. Still this Lumia 650 having following problems,

1. After updating all default apps
a) camera will not work - it will come to home screen when I take a photo.
b) Calling option is not working - since 2 days I couldn't open calling option and I never do a single call, but I received few incoming calls. Both the...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Meerut, Uttar Pradesh, 250002
Website: microsoft.com

To,
Microsoft/nokia
Management.
My self samrat singhania, last year i purchased a handset nokia 130, imei no. [protected], from magic marketing, c-21, metro plaza, delhi road, meerut. Ph. No. [protected], bill date is[protected], in[protected] my phone is switched off after that i tried to switch on many times but phone screen blink once and switch off
Again, in[protected], i discussed my phone problem with...
+1 photos
Helpful
Found this helpful?
3 Comments
Report
Copy
M
mohankrishna000
May 11, 2016
Report
Copy

Windows mobile

Address: Visakhapatnam, Andhra Pradesh, 530007
Website: www.Microsoft Windows live.com

My name is mohankumar, mobile. Model - nokia lumina 730 imei number: [protected]
Date of purchase - march 23, 2015
Actually, recently on march 14, 2016, i made a complaint and handed over my mobile to the store and they returned my mobile on 29 march, 2016. Again i faced the same problem which i had faced before. Again i sent my mobile to the with the same complaint on april 04, 2016.
Actually the complaint is my...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
potu bharath
from Delhi, Delhi
May 11, 2016
Report
Copy

Mony

Sir,
I have this E-mail, and receive a phone call the number: [protected]
from the person name is Mr. Peter Brown, his an employee of Microsoft company from U.K.


Reserve Bank of India,
Central Office,
Shaheed Bhagat Singh Road,
Mumbai - 400 001.
Monday to Saturday: 10:00 am-4:00pm {Processing time}.
e-mail: [protected]@onlinerbi.org.in


Greeting's...
Helpful
Found this helpful?
9 Comments
Report
Copy
M
mashathung
from Pattukkottai, Tamil Nadu
May 10, 2016
Report
Copy

Nokia 130 phone replacement warranty problem

Address: Madurai, Tamil Nadu, 625001
Website: support.microsoft.com/en-in/contactus

I bought nokia 130 phone with replacement warranty from following dealer.

Nokia exclusive showroom,
Cellographers,
7, north velli street, madurai - 625001
[protected]

The phone was not working after 6 months. The nokia service center in madurai asked me to get it replaced from the dealer. But the dealer was asking me to contact nokia directly. I made a complaint to microsoft regarding...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pavan doshi
from Surat, Gujarat
May 3, 2016
Report
Copy

About fraud and miss guide

Address: 395002

I was purchase my lumia 640xl phone from surat and at that time microsoft commit me about offer and now they are jot giving me benefit and not even answer to me properly. They are doing fraud with me... I want to complain against microsoft mobile company to fraud with me and miss guide me.. I don't want their phone and i want my money back... I want solution quickly about it...
Helpful
Found this helpful?
5 Comments
Report
Copy
Address: Chandigarh, Chandigarh, 160047
Website: www.nokia.com/in-en

Refrence above, microsoft lumia640xl(Imei no.[protected]) was repaired on 14/4/16 for touch screen on cash payment of rs 6741/- vide bill no.0574 with one month warranty for any malfunctioning .
Set was not functioning properly from day one of repair as sensors were not responding.Service centre was contacted on only available contact no.[protected] but attendant failed to connect mr.Avtar/technician who repaired the set as well...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
JAYANTA KUMAR CHATTERJEE
Apr 25, 2016
Report
Copy

Windows 10 caused crash

Address: 411006

Beware of free downloads from microsoft windows 10

Dear sir, /madam,

I received from microsoft a free direct download of windows 10 on my new - ish hp pavillion all in one desktop pc, 64bit, which was at that time running a licensed windows 8.1.

After a few months o[censored]pgrading to windows 10, the pc crashed completely.

As the warranty period for the pc had expired i showed the pc...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vipin khanna
from moradabad, Uttar Pradesh
Apr 21, 2016
Resolved
Report
Copy
Resolved

Replacement of device

Address: Moradabad, Uttar Pradesh, 244001

Sir/ mam,
I have purchased my device on 10.11.2015. Now i am facing many hardware & software problems in it. I have alreday replaced my charger, phone speaker & visited many times in nokia care regarding software issue.
But last few days i was facing major issue ( sometime automatically vibration during charging, screen blink in landscape mode during playing videos ) in my device so i submitted my device in nokia store on...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
B.Rajendran
from Kakinada, Andhra Pradesh
Apr 18, 2016
Report
Copy

Please refund my money

Address: 628905

Sir,
My email I'd winner Microsoft Company award in - 85 lake your contact reserve bank India Mr.Donald Scott contact our told paid transfer fees confirm your winning amount transfer your account number. So I am paid Rs.71500 but prize amount not transfer. So many time contact my only refund my paid amount but no respect.please sir refund my amount this amount not my family suicide.
Fared contact number - [protected]br...
Helpful
Found this helpful?
1 Comment
Report
Copy
Pravakar Mangalam
from kolkata, West Bengal
Apr 14, 2016
Report
Copy

Warranty service is not provided

Address: 743129

I was purchase a Microsoft WH-308 earphone in the date of 10th October 2015, when i purchase it microsoft Priority told me that it contain a warranty of 12 months. It was mention on the box of this earphone. But when my earphone was not working properly i was reach a care in the date of 11th April 2016, they told me that the warranty period was expire before 1 day. When i told them and saw them that it's contain a warranty of 12 months they...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aradhana11325
from Gurgaon, Haryana
Mar 21, 2016
Report
Copy

Non-returning of mobile.

Address: 302021
Website: consumer complaints (Indian consumer complaints forum)

Nokia mobile lumia-930 (Under waranty) was given to nokia service centre code 442_43357 i.E. 7a 1st floor scheme-1, tejaji marg, opp.Metro pilar-120 sanganer road, near sodala, jaipur-302019 on 12.01.2016 for solution of audio microphone problem.

On continue telephonic follow up, no assurance given from service centre. On 03.03.2016 when i contacted personally & asked for my mobile. Then customer care representative intimated...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Himanshu.sac
Mar 21, 2016
Report
Copy

Refund of faulty 950 xl

Address: 110089
Website: www.microsoft.com

It has been 1 month now that no one at microsoft has listened to my complaint. I have even tried to reach out to satya nadella @ [protected]@microsoft.com but to no avail. I hope that by reading this complaint some one will help me or else i am going to consumer court.
Case numbers:
Srx[protected]id
Srx[protected]id...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
seshagiri chintal
from Noida, Uttar Pradesh
Mar 15, 2016
Report
Copy

Promocode longer valid LUM9O3FGZ2U

Address: Visakhapatnam, Andhra Pradesh, 91
Website: www.consumercomplaints.in

I bought a Lumia 535 device tempted by MOBIKWIK and Microsoft offer of Rs 300 cash back every month for 12 consecutive monthsi october 2015 The promo code was LUM300. I got the cash back for 2 months. Then the code stopped working. When I contacted Mobikwik customer care, they told me to add Rs 300 to mobikwik wallet and they would add the cash back manually. I never got the cash back for that month. The month after that when I contacted...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bharat4778
from Delhi, Delhi
Mar 3, 2016
Report
Copy

Windows 2-in-1 or tablet offer paytm cashback not received

Address: Jaipur, Rajasthan, 302020
Website: www.microsoft.com

I have purchase an iBall Slide i701 Tablet from Amazon. In and as per offer i should get 200 Paytm coupon code for next 6 months.means get Rs.1, 200 Paytm Cash. I had register for it and provided my invoice copy as well paytm register mobile no and email id. So far i have not got any coupon code and it’s more than a three month now. I called Microsoft customer care and they redirected me to email id [protected]@timeus.net. They accept my...
Helpful
Found this helpful?
Write a comment
Report
Copy