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Microsoft Complaints & Reviews

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Updated: Jun 27, 2024

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I bought a Microsoft 640xl mobile worth rs14790. Imei no. Is [protected]
Bill is Rs. 14790
Model. 640XL
It created some issues so I sent that phone to customer care. But now the customer care has lost my mobile and they are not giving back my mobile.. they lost the mobile. They sent 3-4 times the phone to Bangalore for repair. Here are the details of customer care number and jobsheet docent number.
Microsoft...

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Address: Indore, Madhya Pradesh, 452001

Dear sir-
My name is Sandeep chhabra i live in indore i purchased lumia 540 on 24/8/2015 from indore .after purchasing it worked ok for 1 month then i started facing problems like sometimes data was not working sometimes internet sharing was not working for that i went to service center and they checked the software and gave back to me this happend like many times. Then after 3 months more problems in mobile occurred like it started...

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Address: Gurgaon, Haryana, 400082

Battery life is very poor.The first piece that i bought hanged within 2 days of purchase & got it replaced.The replaced piece is also in very bad shape.Each time I dial a number the display goes blank, i cannot disconnect a call. If somebody calls me the display does not show name or number for atleast 30-40 secs.I am unable to receive call or end call. I cannot see any notifications on display. To unlock the phone I have to press power button...

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Address: 607205

Respected sir, why lumia mobile not popular in india? Nokia company spoiled their name... Because no quality mobiles are released all r having many issues, so that company loses everything.. Microsoft has bought tat company.. I don't know y u still using tat brand name like LUMIA, tat is the major mistakes u have done... u change tat name and release mobile in another, then see ur development.. Because many peoples believe in Microsoft they...

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Address: Bhagalpur, Bihar, 812002

I have purchase microsoft lumia 540 at 13/07/2015 phone was running fine till may 2016.in june month my phone has hanging issue, so i submitted phone to saral sanchar nokia care bhagalpur, they said phone has some so we will send the phone to the company, after almost one month at 05/07/2016 i receive another phone inplace of my original phone and they said your phone has replaced by company and this phone is also good. Within 2 -3 day phone's...

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Address: Mumbai City, Maharashtra, 400068

Website: www.microsoft.com/en-in/mobile/phones/all/#order_by=latest

I have purchased Nokia 230 dual sim phone on 18th august 2016 from Top 10 shop at Dahisar- east. the phone had display problem within 02 days i.e. on 20th august 2016. This was escalated to online mirosoft care through chat. the online agent from Microsoft advised me to get the phone replaced by the dealer- Top 10. I approached the dealer and he readily accepted the phone assuring to replace within a week's time. It is almost 03 weeks now...

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Address: Visakhapatnam, Andhra Pradesh, 530001

Website: devicesupport.microsoft.com/en-GB

My Xbox kinect stopped working after 3 months of purchase. It has 1 year warranty and there is no service centre at my location so there I have ordered repair service on online site. It's been 3 months still I haven't received any information from them.I tried calling their customer care but they are responding very carelessly saying we aren't responsible for anything...

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Address: Firozabad, Uttar Pradesh, 283204

Website: www.microsoft.com/en-in

I had purchased microsoft lumia 535 on[protected] and my phone has gone dead. It is not opening. When i went to microsoft service centre they said that my phone is out of warrant and i showed my bill to them and they are still saying that my phone is out of warranty and two times i went to microsoft service centre and my phone is in warranty and they are not repairing it. The name of the service centre is simran electronics which is situated...

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To
consumer forum
On 19/07/2016, I got a message from nokia.[protected]@msn.com that my phone No. [protected] got a 2016 Nokia Award Splash promo worth Rs 2.6 Crores.
I contacted the above mail asking for full details. On 29/07/2016 I got a reply asking for my details with ID proof ( Attachment 1). As they received this information, I got a mail about the process of delivery of the award ( Attach 2).
On 3 aug, at 930AM,...

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Address: Nellore, Andhra Pradesh, 524002

Sir,
I have purchased my Nokia Lumia 630 for an amount of 6700 /- (Six thousand Seven Hundred Rupees) through online shopping through Snap deal with Invoice No.SB6C50/15-16/7132, dated[protected] and got delivered on[protected]. I am using my phone with at most care and love. Unexpectedly my phone lost it's display. I have approached Nokia authorized service Center "Dr. Mobiles" located in my own Town in Nellore of Andhra Pradesh...

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Address: 560076

Website: www.microsoft.com/en-in

I have been sold a defective flagship product during its pre-launch in Dec'15. Product started having issues since feb'16 and when taken to service centre it was advised that the software should be updated. This done, phone never ceased to continue throwing problems. When it became intolerable it was again taken to service centre on 6th Aug'2016 and since then it is in your custody for replacement.

I requested for a stand by...

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Address: Patna, Bihar

Sir,
The staff/mechanic at galaxycare/patna are all reckless and rude to the customer. I have deposited there my nokia mobile model no. 305 on 06.08.2016 for mic problem and given the delivery date of 08.08.2016. After 2-3 failed interaction on phone they could manage to hand over my mobile only on 13.08.2016 with cash invoice no.[protected]/15/01683. Despite my correct particulars given in the set handing over memo the cash invoice...

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Address: Thane, Maharashtra, 421301

I have submitted the phone in microsoft service centre 3 times and till now they are having the phone but they are unable to repair and not ready to replace either. I have submitted on 28/06/16, 18/7/16, /5/8/16 and as present. They are giving excuses. The care line of the company is also giving excuses. The issues in my phone:display flicker, hang, hang...

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Address: Unnao, Uttar Pradesh

Website: www.prismonline.net

Sir i purchased Nokia n 220, imei no- [protected] on 29-11-15 which was warranted for one year. the device was defective with manufacturing defect as it was not reading /writing memory card files as such the device was provided for service on the authorized service center that is MM ELECTRONICS[protected], SHOP NO- 116 FIRST FLOOR KALPANA PLAZA 24/147 BIRHANA ROAD KANPUR NEAR K.P.M HOSPITAL KANPUR UTTAR PRADESH EAST 208001.INDIA the care...

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Address: 800001

Dear sir,
An authorized nokia care is not solving my issues from last 16 days.
The problem is regarding usb charging in my microsoft lumia 540.
They are not telling the actual date, when will i get my phone in proper condition.
16 days passed since i submitted my microsoft lumia 540 to them.
I'm facing many several problems without my personal phone.
So, i hope u will help me in getting out of this...

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Address: 6000119

Website: Microsoft Customer Care & its backend department

I have extended my Nokia Phone warranty period but these details are not getting reflected when I visited one of the Nokia Care. They were asking me the charges to pay for the service. I have called Customer care many times and also mailed them all the details. Everytime I am getting response that we have escalated your case to backend department, but not getting any proper update. Now it has been more then 25 days and I am not getting any...

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Address: Mumbai City, Maharashtra, 400086

Dear team

I was submitted my nokia mobile at your ghatkoper (adtya telecom) service center on date 21.07.2016 still they not reslove the problem.

Today 02.08.2016 i spoken with the sevice person he told if your product is out warranty microsoft not provide parts like motherboard.

Jobsheet no :[protected]

I want the solution....

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Address: 768017

Website: www.consumercomplaints.in

I have purchased nokia microsoft 230 black model on 25.01.2016.The speaker of the phone has stopped working on 30.07.2016.The customer care center is not considering the warranty period saying the damaged is caused due to liquid problem and charges Rs. 250/- to repair it.The loud speaker and other features is ok. As per warranty period, the mobile set should be replaced but it has been refused by the service center. The bill copy and ser...

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Address: Lucknow, Uttar Pradesh, 226003

I was complaint registered to microsoft customer care & the complaint no. Is srx[protected]id
I bought new handset on 13. July2016 unfortunately there is a manufacturing fault at headphone port which is not support, i informed to customer care executive but they didn't proper reply to me & he said to me first we service & if the part problem than it will be change but no time duration told.
I have already complaint to microsoft...

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Address: Lucknow, Uttar Pradesh, 226021

Website: MIICROSOFT

I have submitted my microsoft 640 xl mobile in microsoft authorised device careon date 27/0/2016. And ihaven't got my phone till19/07/2016. My job sheet number[protected]/160627/039 and i had visited to the service centreand called many time but i am not getting satisfactory answer. I have suffering from lot of problems without my phone. Please do the needfull thanking you....

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