Microsoft Complaints & Reviews

Respected sir, why lumia mobile not popular in india? Nokia company spoiled their name... Because no quality mobiles are released all r having many issues, so that company loses everything.. Microsoft has bought tat company.. I don't know y u still using tat brand name like LUMIA, tat is the major mistakes u have done... u change tat name and release mobile in another, then see ur development.. Because many peoples believe in Microsoft they...

I have purchase microsoft lumia 540 at 13/07/2015 phone was running fine till may 2016.in june month my phone has hanging issue, so i submitted phone to saral sanchar nokia care bhagalpur, they said phone has some so we will send the phone to the company, after almost one month at 05/07/2016 i receive another phone inplace of my original phone and they said your phone has replaced by company and this phone is also good. Within 2 -3 day phone's...

I have purchased Nokia 230 dual sim phone on 18th august 2016 from Top 10 shop at Dahisar- east. the phone had display problem within 02 days i.e. on 20th august 2016. This was escalated to online mirosoft care through chat. the online agent from Microsoft advised me to get the phone replaced by the dealer- Top 10. I approached the dealer and he readily accepted the phone assuring to replace within a week's time. It is almost 03 weeks now...

My Xbox kinect stopped working after 3 months of purchase. It has 1 year warranty and there is no service centre at my location so there I have ordered repair service on online site. It's been 3 months still I haven't received any information from them.I tried calling their customer care but they are responding very carelessly saying we aren't responsible for anything...

I had purchased microsoft lumia 535 on[protected] and my phone has gone dead. It is not opening. When i went to microsoft service centre they said that my phone is out of warrant and i showed my bill to them and they are still saying that my phone is out of warranty and two times i went to microsoft service centre and my phone is in warranty and they are not repairing it. The name of the service centre is simran electronics which is situated...

To
consumer forum
On 19/07/2016, I got a message from nokia.[protected]@msn.com that my phone No. [protected] got a 2016 Nokia Award Splash promo worth Rs 2.6 Crores.
I contacted the above mail asking for full details. On 29/07/2016 I got a reply asking for my details with ID proof ( Attachment 1). As they received this information, I got a mail about the process of delivery of the award ( Attach 2).
On 3 aug, at 930AM,...

Sir,
I have purchased my Nokia Lumia 630 for an amount of 6700 /- (Six thousand Seven Hundred Rupees) through online shopping through Snap deal with Invoice No.SB6C50/15-16/7132, dated[protected] and got delivered on[protected]. I am using my phone with at most care and love. Unexpectedly my phone lost it's display. I have approached Nokia authorized service Center "Dr. Mobiles" located in my own Town in Nellore of Andhra Pradesh...

I have been sold a defective flagship product during its pre-launch in Dec'15. Product started having issues since feb'16 and when taken to service centre it was advised that the software should be updated. This done, phone never ceased to continue throwing problems. When it became intolerable it was again taken to service centre on 6th Aug'2016 and since then it is in your custody for replacement.

I requested for a stand by...

Sir,
The staff/mechanic at galaxycare/patna are all reckless and rude to the customer. I have deposited there my nokia mobile model no. 305 on 06.08.2016 for mic problem and given the delivery date of 08.08.2016. After 2-3 failed interaction on phone they could manage to hand over my mobile only on 13.08.2016 with cash invoice no.[protected]/15/01683. Despite my correct particulars given in the set handing over memo the cash invoice...

I have submitted the phone in microsoft service centre 3 times and till now they are having the phone but they are unable to repair and not ready to replace either. I have submitted on 28/06/16, 18/7/16, /5/8/16 and as present. They are giving excuses. The care line of the company is also giving excuses. The issues in my phone:display flicker, hang, hang...

Sir i purchased Nokia n 220, imei no- [protected] on 29-11-15 which was warranted for one year. the device was defective with manufacturing defect as it was not reading /writing memory card files as such the device was provided for service on the authorized service center that is MM ELECTRONICS[protected], SHOP NO- 116 FIRST FLOOR KALPANA PLAZA 24/147 BIRHANA ROAD KANPUR NEAR K.P.M HOSPITAL KANPUR UTTAR PRADESH EAST 208001.INDIA the care...

Dear sir,
An authorized nokia care is not solving my issues from last 16 days.
The problem is regarding usb charging in my microsoft lumia 540.
They are not telling the actual date, when will i get my phone in proper condition.
16 days passed since i submitted my microsoft lumia 540 to them.
I'm facing many several problems without my personal phone.
So, i hope u will help me in getting out of this...

I have extended my Nokia Phone warranty period but these details are not getting reflected when I visited one of the Nokia Care. They were asking me the charges to pay for the service. I have called Customer care many times and also mailed them all the details. Everytime I am getting response that we have escalated your case to backend department, but not getting any proper update. Now it has been more then 25 days and I am not getting any...

Dear team

I was submitted my nokia mobile at your ghatkoper (adtya telecom) service center on date 21.07.2016 still they not reslove the problem.

Today 02.08.2016 i spoken with the sevice person he told if your product is out warranty microsoft not provide parts like motherboard.

Jobsheet no :[protected]

I want the solution....

I have purchased nokia microsoft 230 black model on 25.01.2016.The speaker of the phone has stopped working on 30.07.2016.The customer care center is not considering the warranty period saying the damaged is caused due to liquid problem and charges Rs. 250/- to repair it.The loud speaker and other features is ok. As per warranty period, the mobile set should be replaced but it has been refused by the service center. The bill copy and ser...

I was complaint registered to microsoft customer care & the complaint no. Is srx[protected]id
I bought new handset on 13. July2016 unfortunately there is a manufacturing fault at headphone port which is not support, i informed to customer care executive but they didn't proper reply to me & he said to me first we service & if the part problem than it will be change but no time duration told.
I have already complaint to microsoft...

I have submitted my microsoft 640 xl mobile in microsoft authorised device careon date 27/0/2016. And ihaven't got my phone till19/07/2016. My job sheet number[protected]/160627/039 and i had visited to the service centreand called many time but i am not getting satisfactory answer. I have suffering from lot of problems without my phone. Please do the needfull thanking you....

I have a microsoft xbox 360 controller and it has given some problem, so i went to the microsoft authorised service centre in pune to get it repaired an they told me that it will be replaced within 2 days. But it's been a month and still i am waiting to get it replaced but they are continuously saying that it's not in stock.

I am fed up of this, its been a month and i'm regularly contacting the service centre to get it replaced...

What is going in with Microsoft company have they gone mad or what after making software such as windows 10 they had slept at between or what its totally half its totally worst that windows 8•1 i want my complaint should be watched and solved it immediately else ill make an issue that the company of Microsoft is worst ill share this to every one else are you are folling public dont dare to think of that before getting in such big problems...

Myself is abhilash mullasseril from kerala india.
Its very sad to contact you with a complaint regarding microsoft lumia 535 that became faulty just within 2-3days after the expiry of the warranty period.
I contacted the local service centre and they informed that the warranty period is over and the handset had serious problems that is very costly than the products current value. I hope the company microsoft can do something...