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Microsoft Complaints & Reviews

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Last updated Dec 31, 2023
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Microsoft reviews & complaints page 17

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S
scdash
from New Delhi, Delhi
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Nokia X2

Address:Ghaziabad, Uttar Pradesh

We have purchased mobile phone nokia x2 dated 23.10.2015 croma showroom, 01 year warranty, now some problem in my mobile phone, i am gone to nokia care on dated 30.08.2015 (sunday) for cheack up my mobile, but nokia care deny for free service under warranty period, nokia care customer service person told me chargeable basis service provide. Pls. Help me...
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Address:Dharwad, Karnataka

Hi, My name is shridhar I purchased lumia 535 device on 2nd Dec 2014, from the day I got this device I faced many problems. Mobile is getting switched off automatically. I have given for the service for more than ten times, but issue haven't resolved. I called call centre for more than twenty times but nothing happened they simply telling me back end people will contact me, but I never get any call from them. I fed up with this mobile I am...
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G
Geetanjali Gera
from Kolkata, West Bengal
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Not providing me waranty of my phone

Address:Bangalore, Karnataka

I bought a microsoft lumia 535 6 months before and just the next month my phone accidently fell off just from the pocket to the ground.Distance was not more than 3 feet, just by that little fall i got 2 dents in the corners. These dents were just at the corner.They never gave me any touch issue or any other crack on the screen, all look good and it all worked fine. after 5 months to this incidence which is last week i got a charging issue...
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A
Aman424
from Gurgaon, Haryana
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Lumia 535 ds

Hi,
I purchase Microsoft Lumia 535 DS from flipkart online shopping on 12/06/15.But in just few days i am facing problem with charging it wouldn't charged and with in just one month this phone or handset also having a hardware issue as well and now my phone in service center.I am now worried that if in this short duration this phone having that much issues I don't think I'll used it or kept it with me. So I am requesting...
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S
soumik177
from Dharmanagar, Tripura
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Device not repaired and replaced in due time

I need my device as soon as possible.replaced in a new condition, within the said delivery date that is 30th of july 2015. I am bound to submit a custom written complaint to consumer court without entertaining further more issues. Your promise to service is considered fake and invalid with least support to the customer. I would also like to inform that no more further actions were taken for customer support.MICROSOFT has provided me...
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P
Paramita Chakrabarti
from Delhi, Delhi
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Defective - order no od002742193292882700

Address:Kolkata, West Bengal

My Experience with Nokia Priority Centre at Ekdalia, Kolkata : My son bought a Microsoft Lumia 435 from Flipkart on 2nd May and within 7 days we found out that the phone is not getting charged. From 15th May onwards we started visiting the Priority Centre in Ekdalia Road. They kept the phone for 7 days and called me on 22nd May saying it is fine now as only a software was to be updated. I was surprised that how non-charging of a phone could...
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D
Durga Chetri
from Port Blair, Andaman and Nicobar Islands
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Delay of Repair

Address:Kamrup Metropolitan, Assam

I have purchased a new Nokia(Microsoft) L532 mobile on 09.06.2015 from Sanganeria Agencies. Fancy Bazar, Guwahati, . On 25.06.2015 but the mobile was out of order, it was not opening the main screen. I approached Service centre Kamakhya Communication Chandmari, Guwahati, who in turn sent the mobile to Delhi Nokia Service Centre for repairing. Job no.[protected]/150625/005, IMEI No.[protected]. But regret to inform that till date I have...
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G
Ghanashyam Singh
from Asansol, West Bengal
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Regarding Replacement of Defective device within one month of purchase, Lumia 640xl

Address:Burdwan, West Bengal

I have purchase Lumia 640xl Microsoft mobile device on dated 06.06.2015 and my device has defective on dated 09.07.2015 at night. I have deposit my device on dated 10.07.2015 at Microsoft care vide job sheet no.[protected]/150710/003 and I also lodge a complain at Microsoft device support office vide reference no. [protected] on dated 10.07.2015 regarding my defective device should be replace with a new device, but till now they are not solve...
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Address:New Delhi, Delhi

I have received mail from Reserve Bank of India and Microsoft Company, UK as I am the winner o[censored]ngoing Microfost Award 2015 promo of Rs. 85 lacs. They make me fool and took Rs. 60, 000.00 from me as Administrative Fees, Account Activation fees for this amount to be trasferred. Now, they do not make transfer payment and I wish to refund my money back which is deposited in SBI account as follows : Mode Of Payment For Administrative Fee...
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M
Mujeebulla Khan
from Coimbatore, Tamil Nadu
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non availability of spares i.e, display

Address:Hyderabad, Andhra Pradesh

Have purchased the microsoft 540 prior one month, due to physical damage the mobile has lost its display, have been contacting nokia care(as rao nagar hyderabad) from past two weeks for the display, till date they couldn't get us the spare part.If we ask they're just saying we'll get soon.kindly address the grievance at the earliest....
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A
arponneog
from Guwahati, Assam
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WARRANTY

Address:Jorhat, Assam

I HAVE BROUGHT LUMIA 640XL DS RM-1067 CV IN WHITE ON 23 MAY 2015 TODAY 25 OF JUNE 2015. I HAVE JUST START MY MOBILE IN THE MORNING A BLACK SPOT WAS SEEN ON THE SCREEN IN MY OFFICE AT 9 AM. AFTER 10 THE SPOT SPLIT THE HALF PORTION OF THE MOBILE. I HAVE ASKED THE NOKIA CARE THEY TOLD THAT THE DISPLAY WAS CRASHED.BUT I HANDLE THE MOBILE WITH CARE AND I HAVE MY FLIP COVER.THEY TOLD THAT I WILL COST 7500 TO REPLACE THE DISPLAY SO THEY...
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S
Sandeeptatraju
from Visakhapatnam, Andhra Pradesh
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Mobile Repair

Address:Visakhapatnam, Andhra Pradesh

I have purchased microsoft mobile model 435 on march 21st 2015 but on may 28th 2015 it got switch off and did not turn on .i have taken it to nokia care asilmetta vskp on 2nd june 2015 and given it for free service under warrenty they taken it as battery problem and related issue but now on the same day evening they are saying it is water damaged and does not cover in warrenty but i have never dipped it in water please help me...
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A
alapati sriraj
from Guntur, Andhra Pradesh
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still not given my phone from company,old ear phones.

Address:Guntur, Andhra Pradesh

i have bought new microsoft lumia 640xl.within 20 days many problems have been arised from my phone-head phones are not working properly, white dot on the screen, charger easily gets heated on charging, using the phone for more time also makes it more heat. so i have given my ear phones in nokia care centre, after 1 month they have given my head phones which are not good, they are old ones, there is nokia company on that head phones but...
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A
apple/23
from Delhi, Delhi
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defective piece lumia 535

Address:Dewas, Madhya Pradesh

I PURCHASED NEW MICROSOFT LUMIA 535 BUT WITHIN 2 DAYS ITS DISPLAY BLANK AND I SENT IT TO SERVICE CENTER BUT IT CAME FROM COMPANY AFTER 15 DAYS BUT THA SAME PROBLEM PROCEED AGAIN PLEASE HELP ME TO GET NEW PIECE AGAIN I SENT IT TO NOIDA i have no image of my phone because it gone to company please help me to resolve the problem...
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Address:Ghaziabad, Uttar Pradesh

My Son Abhishek Dhaundiyal, had purchase the new Nokia Lumia 730 in the Month of January 2015 from a shop at Vasundhra, Ghaziabad. The IMEI number for same is [protected]/98. The handset keeps on dropping calls i.e. Suddenly the phone shows the network but cannot make any calls neither can receive any call. This happens 4-5 times minimum in a day and the only solution is remove its battery and put it back again and restart phone. We had...
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V
vaibharya
from Noida, Uttar Pradesh
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Lumia 535 Screen dead in a month

Address:Ghaziabad, Uttar Pradesh

Worst experience ever I purchased MS Lumia 535 on 18th March 2015 and on 28th April its screen stop functioning. i gave my mobile to nokia care and they told i have to wait for 30 days. I really don't understand the point of purchasing phone from a reputed company if this is the kind of service they provide first of all screen goes dead in a month and then asking customer to wait for the whole month....
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M
Mandar Gajane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product of Nokia Lumia 730

Address:Mumbai City, Maharashtra

I, Mandar Gajane, had purchase the new Nokia Lumia 730 on 28th March 2015 from a shop at Thane (W). The IMEI number for same is [protected]. The Cellular (Mobile handset) phone which I have purchased keeps on freezing every time i.e. Suddenly the phone shows the network but I cannot make any calls neither I can receive any calls, and this happens 4-5 times minimum in a day the only solution I have to do at that time is remove the battery...
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dear sirs i have received e-mail message dated april 13, 2015 from : MR. MICHEL VAN DER BEL. MANAGING DIRECTOR. MICROSOFT UK VICE PRESIDENT, MICROSOFT INTERNATIONAL. this letter informing me that my e-mail has win the fund of 450, 000 uk pounds sterling in the promotion 2014/2015, with the following particulars : 1- award numbers uk/149/2015. 2- e-mail bonus numbers mslp-1009021. 3- batch numbers MSOFT/421/BPDH. 4-...
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Address:Patna, Bihar

I purchased a Microsoft Lumia 535 mobile from Amazon. The mobile display out after one month. when I contacted Service Centre at Patna namely Roop Rang Telecom[protected] they kept my mobile and given a job sheet number[protected]/150309/002 dt.09.03.2015 with delivery date on 30.3.2015. Till date they are not delivering my mobile. either in the form of rectified or replacing. This is a complete criminal activities on the part of Microsoft...
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T
Thakkar Rajesh
from Indore, Madhya Pradesh
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The touch pad of mobile is faulty set problem

I have purchased C2 model of nokia on 13th May 2014 from jain informcom, Inodre (Madhya Pradesh). I have felt that the touch is not good and getcontact no.[protected] Location Vijay Nagar, Indore, Madhya Pradesh Devide IMEI number [protected] It gets hang. I have made complaint. The Gayatri incorporation, Yashwant Palaza suggested to change the touch pad. My son has paid Rs. 1350 and changed the touch paid on 5th dec,...
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