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Microtek International Complaints & Reviews

www.microtekdirect.com
1.9
Updated: Oct 15, 2023
Complaints 300
Resolved
114
Unresolved
186
So far, so good. Microtek International is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Microtek International will keep up the work and continue to help more customers with their concerns even better 🤝
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Microtek International reviews & complaints page 4

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J
jagadeesan01
from Bengaluru, Karnataka
Sep 28, 2020
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microtek inverter - no care for customers

I have raised complaint a week ago. But just today service engineers calls and tell that board is not available i have to wait for one more week.

I am not sure how much they care about their customers...

Complaint no : mjc9144600...
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R
ratnakar padhi
Sep 10, 2020
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Inverter giving backup is less than 30 mins and ride customer care again

Address: H073, DLF NEW TOWN HEIGHTS, SECTOR 90

Inverter backup is less than 30 minutes

Rude customer care rep

Worst experience ever...
+1 photos
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R
ratnakar padhi
Sep 10, 2020
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Inverter backup is less than 30 mins and ride customer care

Address: Yadav Complex Opposite Dlf New Town Heights Sector 90 Gurgaon Haryana 122505

My inverter backup is less than 30 mins

While complaining the costumer care representative talking rudely

Worst experience ever due to microtek...
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A
Ashim Kerketta
Sep 3, 2020
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Defected material

I wish to complain about Model number- EMT0790 stabilizer that I have purchased on 24/12/2019. After few weeks its not working.
When i first learned of this problem I contacted at your customer care service and was told that nothing could be done about my problem. I believe this reply is Unfair as i have warranty card issued by your dealer.

I would like a written statement explaining your company's position and what...
+1 photos
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P
P L More
Aug 23, 2020
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2nd time short circuit problem

Address: S/O Laxmanrao More,Saigaon,Tq,Bhalki,Dist-bidar,Karnataka-585416

Dear sir/madam,
I have purchased the inverter model ups jm sw 2500 on apr-2019. The inverter is 2 nd time breakdown, the reason is short circuit issue on invertor inside all parts are burned, i have attached images pls check and report me, and give immediate service with replacing burned, damaged, parts in the invertor...
My contact no.+[protected]...
+5 photos
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A
Anandhan Shanmugam
Aug 12, 2020
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UPS shutting down frequently

Address: 1/356 I oorvali thottam chinniampalayam, coimbatore-641062

Date :- 12th Aug inclusive many times recently.
UPS frequently shuting down due to this many electrical devices are being damaged.
Send Technician immediately

Ph :- [protected], [protected]...
+2 photos
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B
B L Satyarthi
Jun 8, 2020
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UPS 900 is not charging

Address: High Tech Enterprises Vishnu Plaza Hapur U.P.

Inverter sl no. Q191nnu1a0080984 is not charging, not giving output from last 3 days...
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S
samarnath dev
from Barddhaman, West Bengal
Jun 2, 2020
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do not want service with in guaranty.

I complain 28/4/20 for my dead ups/invertor. Complain no: mjc8312326. I thin microtech do not want service it. Kolkata nob : [protected]....
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A
ary#123
May 26, 2020
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Em4150+ complaint no mjc8361731

Address: 127 mig sector 4 barra 2 kanpur, kanpur up 208022

We r purchase stabilizer in 19/4/2017 guarantee 3 year due to lock down we registered complain 18/5/2020 first ur executive come a change my stabilizer transformer . next day again come change fan then again come change pcb card . when run my stabilizer not run proper . no any changes taken in three time I am bill given ur executive WR R JUST ASING IN EXCUTIVE LOCK PEROID EXTAND THEN TELL ME WE R CONFIRM.NO AMMOUNTE WILL WE TAKEN BY ME..br...
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P
Pratap verma
May 4, 2020
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microtek ups not working

Address: 731 brhampuri niranjanpur dehradun Uttarakhand

Pls provide services to repair the ups as soon as possible...
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S
Sri Vikram Sundar
from Chennai, Tamil Nadu
Mar 13, 2020
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ups not working - 3rd time ups issue within 2 months

I bought the microtek ups device like 6 months ago, initial 4 months was good without issue. But last 2 months it is giving a lot of trouble. Fuse gone and fixed, coil gone and fixed and now ups not even getting turned on. It was fixed just today evening and by night it stopped working. Not sure if they have provided any faulty device. Can anyone else suggest any better brands than microtek?...
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M
[email protected]
from Ranaghat, West Bengal
Feb 2, 2020
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ups sw e2 + 1115 microtek

Address: Purnananda Palli, Naihati, North 24 Pargans., North 24 Parganas, West Bengal, 743165

I have purchased one microtek invertor from universal store. 55, arobinda road, naihati, 24 pargans (North), west bengal, e-mail : [protected]@yahoo.com.
Vied invoice no 4258, dt. 24/03/2019.

Model no. Ups sw e2+ 1115 microtek. Sl. No. 18geohgbf102111.

Since yesterday (01/02/2020) night suddenly no output coming from invertor.

I therefore request you kindly depute your technician at...
+1 photos
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P
Pritish bajpai
Jan 25, 2020
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Resolved

caught fire in inverter

Address: 437 awas vikas ambedkarpuram kalyanpur kanpur, Ecopark, Kanpur, Uttar Pradesh, 208017

Hi,

Writing this notein extreme disappointment. There was fire at one
Floor of our house yesterday due to
Inverter blast.
This resulted in catching fire on curtains, sofa, tube light, wall,
Clothes, decorative items & other household
Stuff. The loss in not constrained to this, my family got burn injuries
And we are still unable to breathe properly.
This is severe damage to...
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M
mtansari
from Delhi, Delhi
Aug 23, 2019
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complaint registered but service personnel not visiting and not picking the call

Dear sir/madam,
I have purchased inverter model ebups 1200 v5 on 22.03.2019. The inverter is not working. I have registered complain no. Mjc7337311. But even after 15 days of complain nothing has been done. The service centre and service personnel of your deoghar, jharkhand branch is not picking up the call.
Why company is not replacing the device when it is warranty. The service centre should be blacklisted for their non-cooperative...
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R
rajib mohapatra
from Delhi, Delhi
Aug 11, 2019
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machine is not operating at all

Address: BISOI, BABU PAN SHOP, Mayurbhanj, Odisha, 757033

I have been trying to contact the customer care from last 1week and the same have been informed to local dealer and the mechanic has been postponing the date day by day reason being i am unsatisfied with your service. So request you to contact me and repair the same in next 24 hours or else i will prefer another company.
Machine no. - 12eglnh02042...
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J
Junaid Mansuri
from Khopoli, Maharashtra
Aug 4, 2019
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complaint against engineer fakira shinde, dombivali manager and maharashtra coordinator ajay khatri in delhi

Address: SGM Group, Off.No 7 Grd.Flr.'C' Wing Sai Shradha Apt., Pipe Compound Opp. Mumbra Public School Dargah Road Amrut Nagar Mumbra 400612 Thane Mumbai Maharashtra, Thane, Maharashtra, 400612

Dear sir / madam,

My name is junaid mansuri from mumbai. I bought an inverter from your

Company in aug 2018 which is under warranty. 3 days ago my inverter stopped working invertor was not charging even still have problem i registered a complain on july 30 2019 via complaint number mjc7226577

Till date no but till now no engineer has come here nor got any solution. On friday 02 aug 2019 a stupid...
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D
dvampire29
from Mumbai, Maharashtra
Jul 22, 2019
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product

Address: Thane, Maharashtra, 400605

Complaint number: mjc7152231.

On 3rd day, engineer just visited and done nothing. Said to wait for 4 hours to charge the battery.. (Are we mad to give a complaint without primary checks from our end?) why engineer is required then.? To visit and wasting our time? Who will check this properly and tell us what is the exact issue. Poor costumer care support (Why they are picking up calls if they want to cut immediately? Without...
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N
Nani2254
from Mumbai, Maharashtra
Jun 21, 2019
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microtek eb 800

Address: Tallarevu near devimahal centre, 533463

We had a complaint to invertor. And we called to the customer service number. They told to us to they will be come in 24 hours. But they did not come to our home and we got any reply yo us
We got the message that message from customer service centre that my complaint had been register but nobody can cime to solve the problem

We bought that invertor in about 1 month back only but it does not work...
+1 photos
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S
Suraj261197
from Samastipur, Bihar
Jun 13, 2019
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poor service

Address: Gaya, Bihar, 824236

I belong to Gaya district BIHAR.
I talked to Gaya zone head manager.
Micrtek has Very poor service.
I raised complaint regarding my inverter they didn't come on time and also sometimes they Close the complaint without solving the issue.
They don't have any customer satisfaction things...A lot of wrong attitude while talking... They disconnect the phone While talking.
I would suggest all not to buy microtek...
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A
Ashpak IM
from Bengaluru, Karnataka
Jun 1, 2019
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mjc6810081 not resolved even after a week..

Address: Kaggalipura, 560082

Hi all

Monday 27th may 2019. I've raised a complaint *mjc6810081* reg microtek invertor not working but no one is bothering to rectify it.
Cust care and venkat making fake promises and i've wasted 3 days leaves for waiting for service person.

Thursday
Friday
Saturday

I'm calling and requesting and fed up with untrained cust care n manager.

Could u pls help...
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