Miracas International Complaints & Reviews

We haven't received the product after making the payment online. Please note the following:

1.) the customer service is not reachable at all. They have a standard reply whenever we call: "please call back since all our staff are busy". On looking more about it online, it seems this is the standard response everyone gets and no one has ever been able to contact them after making payment. This has been happening for the past 3 years.

2.) almost everyone who places an order gets cheated by them and not one seems to have received the product after making the payment. This has also been happening for the past 3 years.

3.) they display the same order status for everyone: "delayed due to uncontrolled circumstances. Your order is pending with indian customs at the delhi international airport. We are in the process of clearing the shipment on your behalf. This can take 2-5 working days depending on various parameters. Please note that there is no additional cost as customs clearance is a free service provided by miracas international." it has already been a month and this is the same status displayed. On looking online, they display the same status for everyone and there had been no further progress until people finally move on and never receive the product.

4.) there has been no single proof that such an authentic firm exists except for the online website through which they scam people. Not a single person has ever been contacted. People have been losing thousands for almost 3 years now and i am completely confused on how they are allowed to loot people still.

I am complaining about my order which i didn't receive yet. My order id is 92084.I ordered 2 waist coat(one in gray and one in red) on may 5. i received only gray color waist coat. I did not get another waist coat which is red in color. Its been two months now. Still i did not get the product. And also I already posted lot of complaints on the site. But i did not receive any message from miracas. Please take some immediate steps regarding my order. And I am requesting you to cancel the order and return my money back.

I ordered 2 blazers on 26/06/2017 and was expecting it to be delivered in 7-8 days. The site while ordering did not show any date when it would be delivered. After the payment was made it showed the delivery to be done after 10-12 days. I wanted the product before 09/07/2017. If the product can be delivered before this date then i will accept the order otherwise i want the refund of the same in my paytm number [protected]. This is a major drawback on your side by not showing the estimated date of delivery before ordering. I won't accept the refund in terms of store credit. The order number is 103237

Dear concerned

We have not received our order till date.

Can you please let us know the status.

Order number - #98517
Payment id - payment id: pay_7x6aqh7sn6ui
Billing address-ascentech information technology pvt ltd, 101 yashwant darshan. Chankya chowk pp marg. Virat nagar west.

Contact number-[protected]
Name : ankita shelar

We are not able to reach you on call. I need urgent revert on this.

Very bad service in delivery. I m worried about thd quality now.

I have ordered for a blazer on may 8, 2017. Order number.92875.
I am very unhappy that I don't get it till now. I ordered it for a marriage function which was on June 4, 2017.
Only response from your side was "Your order is pending with Indian Customs at the Delhi International Airport. We are in the process of clearing the shipment on your behalf. This can take 2-5 working days depending on various parameters"
It's totally unfair.. that I don't get it till date. Kindly refund the money

I placed my order 3 times and the order number is following 29851, 57339, 68252, instead of delivering my order they refunded 3 times as a store credit and always say like this
"Dear Customer, As we are unable to deliver the product - Leisure Suit Jacket With Collar Button -, within the SLA period, the amount is being refunded to your Miracas Account. You can use this to purchase any product of your choosing from the store. We apologize for the inconvenience this may have caused you."
After 3 times getting refund i am totally exhausted by playing ordering and refunding by this company more than 8 months, how fraud this company is?? i emailed that i don't need any store credit i want my money back to my account. They didn't reply to me.
i totally exhausted.
i don't want to purchase anything from this company please refund my money directly into my account not as a store credit .
This company is totally fraud chutiya
they are looting only

I ordered two product on 15.04.2017 order no.86672 in this order there were two items 1. Fashionable short sleeves round collared cheongsam dress. 2. Designer long sleeve shirt - sy-1679 in this regard i had to pay total amount of rs.2680/- i applied my credit voucher of rs.1290/- and choose option cash on delivery to pay balance amount of rs.1390/-. When i was delivered 1st item of this order is i. E fashionable short sleeves round collared cheongsam dress. I paid balance amount of rs.1390/- when courier boy came to deliver 2nd item i. E designer long sleeve shirt - sy-1679 they again asked money of rs.1390/- that's reason i did not took the item. Now i mailed many time to the company to refund my credit voucher of second item but no response getting till date. So please help to refund my money against this order of 2nd item.

I have ordered an blazer on 04-may-2017, it was supposed to delivered by 22-mat-2017 but it still not delivered. Its under custom clearance at new delhi from 22-may-2017. When i tried to contact customer care center the call is not getting connected. I got message like customer care executives were busy try later.
Kindly refund my money or send me the product.

I ordered one button brazer from miracas international online shopping on 29 april 2017, order no.90729. The shipment has been coming for delivering the item on 1 june 2017. But at that day i am out of my station, so i rescheduled the delivery day. After some days the shipment telling me that your order is cancelled by the company and i am not able to delivere your order. So please kindly help me and please deliver the item.

I had placed order with miracas international via online on 17-may. My order no : 94280 with miracas on 17-may but haven't received my item. I had shared mail but they haven't reply. I had tried to call their customer care no but it seems their phone is not working

They haven't informed me about my order.

It seems they are playing with customer.

My order no #10536 placed on 20 th april 17 has not received till now. Many a times tried calling customer care but computer says all the executive members are busy and line goes off. How can b customers care be busy everytime. Is this the service u provide to the customers, delaying the product for more than 2 months? Am freaking out here. Kindly look into the matters otherwise it may lead me to alternative soluction which may cause heavy compensation for u.

My order no. #56391, not refund my money, my account, please send my money, my order booked date 01 jan 2017, total 6 month my order booked,
But not receive my product or not refund my money, please send my money, and not connect custumer care no.
My name : muhd salman ansari, and my mobile no. [protected]

Please please please please send my money, please

Dear sir

I have ordered a product 'black colored check patterned blazer' with order no: 89085 from the miracas.com dated april 25, 2017. According to tracking details the product has been dispatched from their facility and they will sent me the tracking details through email, which was dated may 12, 2017. However, i didn't receive any mail from them nor have received the product yet.

Sir, please take a needful action on such fraud commercial.

I have ordered a blazer on 15 may 2017.
But my order till not arrived and three week past. It was totally harrashing moment for me. Due to late delivery i can't able to attend my friends wedding party and also few of my memorable moments are not became up-to the mark because of this. I can't able to think how can an international brand is so much irresponsible.
My order no. Is #94845.
Please tell me how much time it will take to reach the order at prescribed place.
My name is anantram patel
My contact no. Is [protected]
Email id is anantpatel. [protected]@gmail.com

I have ordered a casual slim fit blazers on may 15.. Its said that on june 1st i'll receive my product... But still i din get i have marriage function this... Please send my product this week or refund my money back... I couldn't contact u in any other ways... Customer care, email, are busy and no response... Always... My order id is #94896... Its in the last process of shipment.. Custom clearance in new delhi it's said that in 2-5days it i'll be cleared.. It's been 1week... It's not cleared....

I ordered one from credit note as didn't received my previous product (Order #60059). I ordered another order #84918 with some additional amount but i haven't received the product. I ordered (Order order #84918) as on 5th april, 2017 but till date i haven't received. Every time it shows "delayed due to uncontrolled circumstances. Your order is pending with indian customs at the delhi international airport. We are in the process of clearing the shipment on your behalf. This can take 2-5 working days depending on various parameters. Please note that there is no additional cost as customs clearance is a free service provided by miracas international".

Name: amit kumar sil
Product code: order #84918
Odered as on: 5th april, 2017

Its more than the given working days but neither i have received my product nor i received my refund amount. Even no one respond on miracas customer care mumbai[protected]. Its too frustating for me.

Kindly refund my amount asap to my credit card a/c, my sbi card no is [protected], ifsc code: sbin00cards. Name: amit kumar sil

Now i want to need my money back to my bank account,, no need to issue any voucher. Please do the needful as early as possible.

I had placed an order in Dec 2016 of two dresses. Order number was 55191 One off shoulder black dress & One embroidered solid colored dress. I received black shoulder dress but it was loose so i had to return it & i had courier the same to your address which was given to me over email. Post that i got a confirmation that you guys have received the same at your end. & the second one i had never received. They say they have refunded back but nothing is showing in my statement.

Order no #89199
I have ordered 4 dresses, order placed on 24 april 17... Till date no new update it is showing, already paid amount online... And now showing so much delay... Also there customer care phone is always not working as it says miracas people are so busy... So that phone no is total waste...
Also i return one order... Where it shows voucher has been issued in your account. That you can see when u checkout... Again no clarity here... As which account they are talking about... Please clarify and please do some needful work.. Please tell me exact date when i ll get my order 89199 at my address..

Please reply.

I have ordered three t shirts on 22 may. Order no 96306. I have received only on t shirt i have not received t shirt _a88ct3812 v neck t shirt and another milk silk t shirt 80916b.
Please see that i have received one and not received two t shirts mentioned above. Please do the needful so that i can receive my order completely and can order to you again

Sir i want to cancel my order with. Order id #8906. I want my product before 20.. As i ordered it for marriage purpose which will held on 21 may 2017 of.. So its too late.. Please cancel my order and refund.. Sir i m new to use this website. I have ordered something first time.. And even i am not much aware of its return policy and cancellation.. Please help..