Miracas International Complaints & Reviews

I have ordered one Western dress...and I m waiting for my dress from last month...and customer care are not replying for my msgs and calls...I need my dress as soon as possible..I'm not satisfy with your services and all... ...even I text you last month BT you guys didn't reply my message.. I need my dress this weak...plz connect me as soon as possible... My contact number is [protected]...and order number is 42988

I, ordered one jacket order no.-50175 on16 December I paid 1861 rupees online also, and today I did not get any answer, after tracking order its showing -be delay due to uncontrolled circumstances .your order pending with Indian customs at the Delhi iinternational airport we are in the process of clearing the shipment on your behalf. this can take-2-5working days depending on various parameters. please note that there there is no additional cost as custom clearance is a free service provided by international miracas please take a complaint and do somethings for all customer ever there customer care number is always showing busy -my order number is#50175., product description -stylish slim fit warm front buttoned jacket amount paid 1861 rupees please take decision and refund my amount my cont.no.-[protected]

Order ID 54218

I have ordered a product from miracas on 19th decemebr and 14 days was the leadtime to deliver the oriduxt and till now the product isnt delivered and there is no response for my mails and messeges and i havet get them on call.

This is the messge i got while i ordered.
Dear customer, You have a new message in your miracas.com account. Please check here http://goo.gl/p4pAcD

I ORDERED ONE BLAZER ON 27TH DECEMBER 2016, I PAID 1861 ONLINE ALSO, AND TILL TODAY I DID NOT GET ANY ANSWER, AFTER TRACKING ORDER ITS SHOWING
Delayed due to uncontrolled circumstances. Your order is pending with Indian Customs at the Delhi International Airport. We are in the process of clearing the shipment on your behalf. This can take 2-5 working days depending on various parameters. Please note that there is no additional cost as customs clearance is a free service provided by Miracas International
Please take a complained and do some things for all customer, ever there customer care number is showing always busy,
MY ORDER NUMBER IS : ORDER #57486
PRODUCT DESCRIPTION : Stylish Slim Fit Warm Front Buttoned Jacket
Amount paid : Rs. 1861

Please take serous decision and refund my amount or clear my product to me,
its a humble request to you please resister complain against them,
My contact number is : [protected]
Emai id : [protected]@gmail.com

My self has placed a prepaid order (ORDER #43904) on 25th Nov'16 but even after 50 days, my parcel has not been delivered to me.
During tracking it is pending since 13 Dec'16 for custom clearance at New Delhi. Neither any update from their end nor any apology, even i am not getting response of my e-mail. Customer care number[protected] is busy all the time.

Kindly help me to get my money back to my account number.

My order id is 57319 from miracas. From 12 th Jan it is showing that it is in custom clearence in New Delhi thought it took a long week scheduled time to do this before. Moreover on 11th it showed that custom clearence has cleared but now it backtracked.It was supposed to be dispatched from Delhi International Airport a couple of days ago. Although, surprisingly, even after 72 hours, it is still in there. I have asked its status sometimes via mail to you but I got no assuring reply from you. So, I want you to ask miracas to solve this matter

Hello

I am buying Fashionable Anchor Collar Button Velvet Long Sleeved Suit after receive this product this was a size issue, then I have sent product to mention miracas company pune address, they are consider We have received the returned product at out warehouse and the voucher will be issued shortly. but after a long time no response there end, I Have many time message & mail send to miracas web portal but no one company agent can't contact me or massage me, still I am waiting for reply. my Order No #20228 & I am try to contact miracas customer care but call not connected, Could you please tell me how long it will take to get the voucher, let me know if there any update .
Please reply me as early as possible .

Thanks,
Dipankar Mukherjee
[protected]

I have ordered a product (49461) from www.miracas.com on 14th december 2016, even after waiting for more than a month i have not received the product. They have given there no. On site but every time i tried to call them, computer replies that lines are busy. I just need my product asap or my money back.

Please look into the matter and resolve the issue as many people have given negative reviews against the service of this company.

With regards,

Alexander dhissa
New delhi

I made a prepaid online order (Blazer) from miracas on dec. 19, 2016, as this company is highly advertised on facebook. As i placed the order, they messaged that the order is placed with order no. 53874. I got to know that they import from hongkong all products after placing the order. Their customer care no.in pune, maharashtra also does not exist. It happens to be a fraud company as i later came to know about. They siphoned off my money by making fake promise and fake order.
I want the concerned authorities to get me back the refund amount and penalise both miracas and facebook. (As facebook has also advertised about miracas)

Sir i want to cancel my order with orderid #63375..I want my product before 21..as i ordered it for marriage purpose which will held on 22 of january..So its too late..Please cancel my order and refund..sir i m new to use this website.i have ordered something first time..and even i am not much aware of its return policy and cancellation ..please help..

This co is fraud they don't even reply, I have paid 1800₹ to them for a blazer it has been a month still waiting the goods has stuck somewhere in Delhi, since Jan 4th.
We should immediately complain about this co in consumer FORUM.

And please let's report on Facebook, no one going to take the charge pls come together and let's fight and get these ####### a good lesson.

Hi, i ordered a black velvet dress on 18th December 2016. Mr Order no is #53672. I have not received this product till today. Have sent messages as well but no reply. calling the customer care number every single day, yet the number is busy all the time. I was expecting to receive this product in 10 - 15 working days from the date of order. Now its almost a month ans still waiting for the same. Please take necessary action. My contact number is - [protected]. Please help me.

I placed an order on 28th november 2016. I ordered for small collared leather sleeved side pocket zipper jacket order number #45167 and i paid an amount of rs 2290 through credit card. And till date ie 11th january 2017 i haven't got any information regarding my order. I tried thousand times calling at customer care but they replies me with computer generated voice saying that "all the lines are busy". Neither do they replies back my messages. I am tracking my order till date and it shows that from 14th december its still undergoing custom clearance at delhi.

i need an update or else refund my money back.

I have placed an order an on miracas on 18/12/16 but the product is not delivered to me yet. Their Costumer care executives are always busy. The expected date of delivery was Jan 3, the tracking details of order says that it has stuck somewhere im delhi custom clearance. The order id for my order is #53158. I have paid them Rs. 2201 online at thier website through my freecharge wallet.

My order number is 49087 which i ordered on 10th Dec 2016 and was supposed to be delivered on 27th Dec 2016.
The order is still not delivered and is showing "Delayed due to uncontrolled circumstances. Your order is pending with Indian Customs at the Delhi International Airport. We are in the process of clearing the shipment on your behalf. This can take 2-5 working days depending on various parameters. Please note that there is no additional cost as customs clearance is a free service provided by Miracas International." while i am trying to track the order.

Also, there customer care never picks the phone and never reply the messages.

Request you to cancel the order and refund full amount at the earliest.

I order for blazer in November. My order number is 22718.if I don't get my order or refund I take an action because I m a custom officer. I need an answer as soon as possible. Otherwise I take an action about this site.i need my product or my amount refund in my account because it get so long time about 3 month above. So I request you to send me answer as soon as possible. I need it urgently.

I ordered one "Beautiful Flower Printed Blue And White Aline Dress" bearing ORDER #54577 on Dec 20th 2016 for which I paid (Rs. 1181.50) in advance. But I have not received it yet. It was mentioned in the website that I would receive my product by 1st week of January. But I have not received it till today. I have mailed them regarding my concerns. I also sent messages in their Facebook page and also through their messaging service. But none of my messages were replied to by Miracas. I also tried calling their customer care, but their customer representatives are always busy.
I am also not able to track the order as it is showing that my order is stuck at Delhi Airport for Custom clearance. But I am not able to get any details of the estimated date of arrival of my product. How can it be stuck for Custom clearance for so many days? I just want my product for which I made the payment in advance. If that is not possible, I want my money back in my Bank Account, not in their store credit/ eWallet. There is no option to transfer the money from their wallet to the bank account. There is also no option to cancel/return the order. This is just a group of fraudsters, who are fooling people and sucking their hard earned money. Please help me. I think there are a lot of people like me who have experienced the same. Please help.

Their address(as per the website) is:

Miracas Lifestyle Pvt Ltd,
B1, Parmar Corner,
Diamond Bakery Lane,
Fatima Nagar
Pune - 411040

My name is Ravi. My mail id is ravi.s.[protected]@gmail.com I have ordered winter jacket with order #44510 from online website of Miracas. And have returned the product through Trackon courier as the fitting is not good. and they have received the product. I have sent several messages to them but they are not responding. The customer care number is[protected]. and every time I get only one recorded message "All our reps are busy, please call back". I have sent several messages to respond and return the amount of Rs.2, 456.50 + Rs. 200 (courier charges) into the account or issue a voucher so that I can go for the next purchase with them. Still they are not responding. Please, do the needful at the earliest.

We placed orders about 45 days ago, Order number: 9017 placed on Nov 30 Order number: 43940 placed on Nov 29 Order number: 8736 placed on Nov 30 This is to let you know that we have paid on these order through you online payment gateway however when we have tried to reaching customer care number it just hangs up. we do not receive any communication / response till now..
Please either process the orders or refund the amounts for these orders...

Thenmathi

Sir/mam
I have order online one item from your site by online payment on 11 dec. But now a day i dont receive items..so worst service i have ever seen.this was my first chance but i think this should also be my last chance.because neither i get my money back nor i recieve my item on my pin code i.e 273013.
So i requested u to please take action immidietly and refund my money as soon as..

-Ankit srivastava