Miracas International Complaints & Reviews

I had ordered on november 23, order no. 41993 i have not yet tracking number and delivery-related information has come to my email please update information quickly.. My contact number +91 [protected], [protected].
And i request the customer care executive to call me and my solution to this problem.. I quickly let me know the correct date of delivery of articles. Thank you

I have ordered two jackets in this for which i paid rs. 4148 by debit card. My payment id is 63471444. I had placed my order on 21/11/2016, where it was shown that delivery will be made on next 7 days. But, now as it has crossed more than 10 days, I am little worried for my money. I want my order to be delivered or refund my money in account as soon as possible. I am too depressed because of it as nowadays when everybody is using online shopping. This type of act is highly regretted.

I have also placed an order on Nov 8 and my order number is 37278. It was supposed to get dispatched to me on Nov 25 and now they are telling me that due to unavoidable circumstances my product is pending at Delhi customs. I have raised complaints regarding the matter but till now i dint get any positive response from their side.
I have seen many complaints of miracas and now i feel that they are not going to deliver the product. What can i do if they are not delivering the product or else refund my money back. Please help.

Hello

I ordered a sweatshirt on 11 Nov 2016. The order is not yet received. Is this some kind of cheat that you are doing to me.
If not so then please reply or else I have to file a complaint to the consumer forum.
And when I am trying to call on customer service. They are replying with prerecorded voice that they are busy.

The order number is 38634
Date of order 11 Nov 2016

Regards
Aamir Ali

I have cancelled my Order No. 39801 on 15.11.2016, Their site is showing the order is refunded but I have not received any amount back and neither their Customer Care responding to my messages.
How much time they will need to refund the money back ???

If you don't know how to do business better to close it. At least don't make fool of your customers . BC Fraud Company.

My order no is 17079
Order place on 5th OCT 2016 at that time product supposed to deliver on 17 th but i had received on 22nd OCT in whch i had received only one product but another product still i didn't received.customer care guy Mr. Sandip giving fake commitement tht u will receive with in 2 days . This he is saying from last one omnth bt still result is zero .i didnt received it. When today i had call to customer car hey againg said wait for 4-5days. When i said i want to talk to ur manager or superior then i had disconnected the call. After that he i am not able to connect customer care

I had ordered a blazer on july 16 (order no 12853) after 2 months they cancelled the order and refunded the amount in miracas account with with i had to order the same blazer again with no choice left, i ordered it again on oct 5 2016 (order no 15387), and it was supposed to deliver on oct 21 2016 after all formalities, but i still dint get my order, texted several times but ended with auto reply, customer care number never gets connected. its just a fraud company with no COD option aswell.

For any of your quesries about products or orders, you can drop a message here and we will reply back as soon as possible. Please note that this is not a real time chat, but as soon as there is a reply, you wil be intimated.
Your order 27025 has been successfully placed. We will be shipping the product via dtdc. Tracking number of the shipment will be given to you as soon as it shipped.[protected]:17:40
Thanks! Our area is serviceable via dtdc! Hope i will get the shipment on time[protected]:20:14
Your order 27025 is under processing today and will be shipped in the coming hours via dtdc. Tracking number will be updated as soon as it is shipped.[protected]:15:53
One or more products of your order 27025 has been shipped via dtdc. Tracking number will be updated soon.[protected]:19:23
Dear customer,
Your order has been dispatched via firstflight courier. The tracking number is - m[protected] you can track it at http://www.firstflight.net/
Team @ miracas
[protected]:08:42
Thanks! I got the details of shipment on firstfligt courier ltd. It has been despached from pune[protected]:40:20
You are welcome. [protected]@miracs[protected]:03:20
I received the partial shipment of product id 817, and id 9506, what about the rest product.[protected]:00:01
I am not happy with the product id 817 as the product which i had order is not the same as i have
11/21/2016 product feed
http://miracas.com/ZS/messages/ 3/6
I am not happy with the product id 817 as the product which i had order is not the same as i have selected in my product order.[protected]:32:54
This is to inform you that i had placed an order on 11 oct 2016 and the order no. Is[protected]:16:36
I have sent an email with the attachment to [protected]@miracas.com[protected]:17:27
Dear customer, you can reach our customer care at[protected]. Team @ miracas[protected]:21:37
Tried calling so many times, always telling that all our representative is busy.[protected]:28:29
Dear customer, you can reach our customer care at[protected]. Team @ miracas[protected]:35:56
Please arrange a call back to my number [protected][protected]:10:37
Dear customer, you can reach our customer care at[protected]. Team @ miracas[protected]:12:59
When will i get the product?[protected]:36:17
Dear customer, for your remaining products in order as its an international shipment and as we have not cleared the shipment from the customs, we are trying our best to bring the shipment to you, as it is received it will be dispatch to you on priority. Team @ miracas[protected]:38:13
Ok,[protected]:07:16
But what about the jacket it is not the one i had ordered, the design is too different[protected]:08:23
No reply from the abave team[protected]:50:37
11/21/2016 product feed
http://miracas.com/ZS/messages/ 4/6
3 days passed but no reply[protected]:51:01
Dear customer, your order is in process and we are trying our level best to bring the product as soon as possible to you. Team @ miracas[protected]:42:02
What about the jacket it is not the one i had ordered, the design is too different? I asking reply for this.[protected]:03:33
However it has passed one month i have been waiting for the other products.[protected]:04:20
You can return product if there any quality issue.[protected]:17:33
Dear customer, your pending order is in process and we are trying our level best to bring the product as soon as possible to you. Team @ miracas[protected]:17:42
Your order 27025 is under processing today and will be shipped in the coming hours via dtdc. Tracking number will be updated as soon as it is shipped.[protected]:30:33
One or more products of your order 27025 has been shipped via dtdc. Tracking number will be updated soon.[protected]:25:08
Dear customer,
Your order has been dispatched via firstflight courier. The tracking number is - m[protected]
You can track it at http://www.firstflight.net/
Team @ miracas
[protected]:55:01
Your order 27025 is under processing today and will be shipped in the coming hours via dtdc. Tracking number will be updated as soon as it is shipped.[protected]:06:38
11/21/2016 product feed
http://miracas.com/ZS/messages/ 5/6
Write a message here send
One or more products of your order 27025 has been shipped via dtdc. Tracking number will be updated soon.[protected]:35:58
Dear customer,
Your order has been dispatched via firstflight courier. The tracking number is - m[protected]
You can track it at http://www.firstflight.net/
Team @ miracas
[protected]:06:41
Are you all drunked people doing the business, everytime you are sending the wrong products. What is this? I will complain to the consumer forum, and had already written a letter to to pm narendra modi jee. For your company.in a single order you are sending partially and out of the placed order i had recieved 2 wrong products, i still not recieved one of my products. No one picks the call or make a call back. Very poor. The worst online service and are fraud company. Displaying beautiful designs and sending wrong products.

I have ordered your product on 14 oct 2016 but i doesnt received it yet. I tried to contact your custmer care executive but each time i called ur custmer care number it says all the executives are busy . If you not able to give service then what the hell you are doing with this site. Please refund my money back or i will take a serious legal action.
My order no.27938
Nikhil suresh kadam

Order of 'Simple One Button Designed Leisure Suit ' placed online via Miracas website on Oct 12, 2016 and payment of INR 3690 done by debit card
2) I tracked order on its website (http://miracas.com/tracking/) with order no. 18118 and it is saying that it is pending with Delhi airport customs.
3) It has been 37 days and I still haven't received the product.
4) I raised complaint a couple of times on its website but no response received.
5) I want Miracas to refund my money and compensate for such delay and negligence to complaints.

Hi, I ordered my Product on 16th Nov and due to some reasons I want to cancel the product so just after 5 mins I looked for a way to cancel the order. I didn't find one so I send a mail to them and also called them but no reply after that they redirected me to their messaging services. I messaged them but no reply and when I track my product they are processing it I don't know why.
I am trying to call and mess them since morning more than 50 times but everything goes in vain.
Below is the screenshot.

Please, help me is possible.

Thanks,
Hemant Rana

I have ordered a jacket worth 2890, my order number is 23707.
I have ordered it on 1st October but yet I haven't received and every time I call on their customers support number I received as all our representative are busy try after some time.
I have been trying to contact them from 15-20 days but apart from their customers support number I don't have any else Intel as whom to contact or escalate the matter.
If you can't deliver than at least refund my money back.

I had ordered a bag from your website its been two months haven't recieved it your message says the product is in in customs. You have recieved payment through my debit card for which i am attaching my order conformation please check and revert otherwise i would be forced to take legal action against your company.

Regards,
Raghuinder kairon
[protected]

I have ordered for a casual suit rupees-2290 order number-16487 on 7 September it is 10 November though i have not received it.i asked for returning the money but they returned in as a voucher(as per their statement) but when i am trying to utilize the voucher it says to add the voucher code.but they r neither giving me the voucher code nor my money.they are totally misguiding us after taking the money.please tell me how can i get my money back

I tried calling more than 50 times to the customer care number[protected] throughout the week but i am always getting a response that "All the customer care executives are busy, please call later." This was really frustrating. It's been more than 4 months i did not receive my refund.

When i called them again they said that they still did not receive the product. How come this happens, Miracas people have arranged the reverse pickup and it's their responsibility to track the courier not mine.

I returned it on 14 august and i have all the receipts but no body takes care of it. It seems like they are not afraid of the law.

Hello,

I have ordered one dress long time back paying a lot, still there is no update about it and no possible delivery about it.. Can you people take a look about it as far i don see any necessary acknowledgement from your side.


Kindly look into my delivery date without making further delay.

Here in the provided info:

Order information

Merchant website : miracas.com
Date :[protected]:02:02
Merchant reference number : 24986
Ebs payment id : 60920356
Payment mode : state bank of india netbanking
Amount : 4690.00
Customer name : natasa khandakar
Customer email : da. [protected]@gmail.com
Status : success

Here is the full information of my transaction. Ihave tried call them but no one ever receive any call, not only that, provided customer care mail does not work. Tried to send messages but no reply at all. Its been more than one month of my order, i need to file against it.

I ordered a winter long coat a month ago and paid through online mode for it. The cost of the coat is Rs. 2590. As the Cash on delivery in Noida region was not available I had to go for payment through online mode. After a week I started to contact the customer care service of Miracas through the number which they provided me. But was not able to talk to their executives as they were always busy or sometimes available. I tried them multiple times but no result. So now I am filing this complaint.

I have ordered one stylish two buttoned long sleeved suit jacket (Order no - 17458) from miracas international limited in the month of august. Still i didn't receive my order. When i am tracking my order it is showing that my order is undergoing custom clearance and it is showing from 13th september. It's been a long time i have ordered this jacket and i have payed 1, 490 inr for this. Please resolve my problem and send my order as early as possible.

The product was not delivered and its been over a month. Tried to reach the Cusotmer support number but its always in busy mode. The payment re-invoking option does not work at any time. The company website looks lucrative but does not have trustworthy services and I am left nowhere to seek justice.

Merchant Website : miracas.com
Date :[protected]:51:39
Merchant Reference Number : 22560
EBS Payment ID : 60390980
Payment Mode : Master Card Debit Card
Amount : 3890.00
Status : SUCCESS

Dear Sir/madam,
I Mahantesh Chougala has placed an order on MIRACAS online shopping of SLIM LONG SLEEVED ONE BUTTON CASUAL SUIT, ORDER No #26189 on Date: 9 October 2016. Where I have already made the payment of Rs.2290/- through online. But I have not received the placed order or nor Refund of the payment.
Delivery Address: Mahantesh Chougala Plot No 33 SHREE GURU near Sangmeshwar Temple Sangmeshwar Nagar APMC ROAD,
BELGAUM-590010, KARANATKA, INDIA
Please negotiate the issue as early as possible.