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Miracas International Complaints & Reviews

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Updated: Sep 27, 2020
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Miracas International reviews & complaints page 22

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N
Niveditha Polepalli
from Bengaluru, Karnataka
Aug 28, 2016
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Address: Pune, Maharashtra, 411040
Website: miracas.com

While the company says that they need time to fulfill an order since they have to source it from Hongkong, it does not imply that they will not deliver it at all. They made me pay for my order and delivered just one(the lowest cost product). No response to any messages or calls. It has been nearly 2 months and my order is not yet delivered completely.

They have a policy which says that customer can evoke a return of money if order is not delivered within 30 days, but there is no option to evoke that? A customer can do that only if the company replies to messages or answers customer service calls.

Serious legal action should be taken against such onliine fraudsters
Miracas International customer support has been notified about the posted complaint.
I have been ordered a t-shirt and I got delivered but the product is have received is so short, I have been trying for return policy bt there is no result and I have been calling to costumer care there is no one to talk what is this ??? How can I return it
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    V
    Vasty
    from Kolkata, West Bengal
    Aug 19, 2016
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    Address: Kolkata, West Bengal, 700075
    Website: Www.miracas.com

    Can you please help me with this

    Your johnlaj - dfs shipment with awb number[protected] & order no. 15964 is out for delivery. Please keep rs 1890.0 cash ready. For any queries contact us at[protected] track on mobile: http://goo.gl/gbFbJK

    This was an order for two items all i got is only one item iwant back my refund
    Idint expect this from them
    And the item was too bad unlike the picture
    +1 photos
    Miracas International customer support has been notified about the posted complaint.
    I am not received my product.????? (Order No 12197)
    I try to Customer care always busy customer care?
    not response the customer?
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      R
      rkpearl16
      from Jetpur, Gujarat
      Jul 31, 2016
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      Address: 411013
      Website: miracas.com

      This is regarding the order no. 3952 which was placed on 17th april 2016.

      As of 3rd may 2016 the products were under going custom clearance at new delhi. on inquiring about the same repeatedly, finally on 21st may 2016 i get a reply from them saying that the products are still under custom clearance at new delhi and would dispatch the same on priority. although i did not receive my products.

      I inquired about my products thrice on 4th june 2016, 12th june 2016 and 25th june 2016 but they didn't respond. tried reaching out to the customer care number provided by them as well but they were busy 24*7.

      Now suddenly on 5th july 2016 i get a message from them stating that "the products i ordered are out of stock and the order has been cancelled".

      Its a clear case of deceit. i just want all my money back and don't want any of their products.

      Please refund me the total amount.
      +3 photos
      Miracas International customer support has been notified about the posted complaint.
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        S
        Shailesh Bhoyare
        from Mumbai, Maharashtra
        Jul 22, 2016
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        Address: 400068

        Hi, i ordered a blazer from miracas international. I paid it upfront as cash on delivery option isn't available. But it's been over 2 months i am still waiting. Customer care number isn't working, i call them during all business hours but no one picks up. I posted messages in their fb page but no response again. They have in-built message option where you can communicate with them by posting a message and they respond to your query (Atleast that is what i thought). I posted several messages but again, no replies. I don't know what else to do but i strongly recommend that dont buy from miracas despite how good the designs look. There are 100's of consumer complaints already available online but i was a fool not to check it before ordering. But please, you shouldn't make the same mistake. If anyone is there who can come up together to take action, do not hesitate to contact me. I will be more than happy to share all the communication screenshots and other details.

        Stay away from miracas international
        Miracas International customer support has been notified about the posted complaint.
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          V
          Vn@! K
          Jul 16, 2016
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          Address: 411040
          Website: miracas.com

          Hi,

          I have couple of credit slips that are are found missing when i tried to open my account today. The worth of those credit slips is[protected]+190). I tried reaching out customer care[protected], but i hear same voice each evry time saying 'sorry.. All our representatives are busy!!!'. I tried nearly hundred times a day. I get the same response. Could you please refund the money back to my bank account?

          And voucher for 190/- has been generated when the order has been raised (#74169). Voucher generation date -24/12/2015

          Credit slip for 3290/- is generated for the return of the above order (#74169)
          Voucher generation date - 19/feb/2016

          Both the above vouchers are going to expire in dec'2016.

          Please initiate the refund process.
          Miracas International customer support has been notified about the posted complaint.
          I ordered a jacket, but I didnt recieve the product.it has been 3-4 months.I gave the money via debit card.if the product cant be delivered then please return my money please.this type of relation with the customer cant be tolerated.so please kindly see to it
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            R
            Raktaank Kaushal
            from Bengaluru, Karnataka
            Jul 7, 2016
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            Address: Bangalore, Karnataka, 560100
            Website: miracas.com

            I ordered a blazer from this portal which after one month i had to cancel as there was no response from their side.
            With the store credits they offered i ordered another jacket, and now even after almost two months there is not status of that jacket.
            it just says that it is with customs.
            There customer care is not reachable 90% of the times and even if you somehow reach them, they tell the product will reach you this weekend and cut the phone.
            Such a stupid service. Literally harassing each and every customer here in India.
            Please if anyone could help me get my hard earned money back and shut this company down. It will be really helpful.
            Miracas International customer support has been notified about the posted complaint.
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              H
              hirravi
              from Ahmedabad, Gujarat
              Jul 6, 2016
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              Resolved

              Address: 411040
              Website: Miracas.com

              Dear consumer,

              I haresh, putting word here, i have never seen such poor response. after keeping customer money they are not delivering product.

              Moreover i have tried to reach customer care but no luck.
              I have send email twice to [protected]@miracas.com but not helpfull.

              Please help if any information require reachout to me : +91-[protected]

              Regards,
              Haresh hirani
              Sep 29, 2016
              Complaint marked as Resolved 
              as goods is coming from outside india so they are taking more time to deliver. Yes they have to improve service as lot to make business and customer happy.
              Miracas International customer support has been notified about the posted complaint.
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                T
                Toufiq Mirza
                from Bengaluru, Karnataka
                Jun 29, 2016
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                Address: 411040
                Website: miracas.com

                I have a placed an order on 04th of May and it has been around 2 months but the order is yet to be received, after contacting the company multiple times they keep saying that it will take time. Now they have stopped responding to messages or take calls. They have one of the worst customer service.

                FYI: The payment has already been made for the order.
                Miracas International customer support has been notified about the posted complaint.
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                  H
                  Himanshu Tomar
                  from Kakinada, Andhra Pradesh
                  Jun 28, 2016
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                  Address: Pune, Maharashtra, 411013
                  Website: miracas.com

                  I have bought a jacket from miracas but didn't received my order for past 3 month, I have messaged many times to customer care but no response, i called customer service but it's always saying all our representatives are busy.

                  I want my money back in my bank account. My order no is 077096.
                  Reagan Mayaglambam A201ritu beauty parlour
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                    D
                    Daiz
                    from Pune, Maharashtra
                    Jun 27, 2016
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                    Address: Pune, Maharashtra, 411040
                    Website: www.miracas.com

                    This is my 2nd time order from maracas. First order i waited more than 2months and at least they said it's cancel and they refuse to return my money back and provide voucher. 2nd time i order on 2nd april 2016 now almost 3months and still not receiving my order. I message many times but no response i call customer service but it's always saying all our representatives are busy. I want my money back in my bank acnt as i aid thru net banking i don't want any voucher from you guys. My order no is 1103.
                    Jul 26, 2016
                    Complaint marked as Resolved 
                    Miracas customer service is not answering my call now. They have send a message saying they had provide a voucher for my order amount but I don't want a voucher anymore becoz earlier the same thing they cancel my order saying stuff out of stock after one month and they provide voucher. So I use the voucher and place order again N now after two months they are saying product out of stock. I want my money back in my bank account but they never answer my call N never reply my mail also. Please help me
                    Miracas International customer support has been notified about the posted complaint.
                    They provide voucher but I want my money back in my bank account. I'm done with miracas.earlier also they provide voucher N I accept and place order. Now after waiting for more than 2months they are saying stuff out of stock and they want to provide voucher again. This is all their policy. I want my money back in my bank account and jus want to move out from miracas. please help me.
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                      A
                      Ash234
                      from Bengaluru, Karnataka
                      Jun 23, 2016
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                      Address: 160101
                      Website: Miracas International

                      I have ordered on 11th of may 2016 worth rupee 3180 not yet received. Tried calling their customer care number but every time it says all the representatives are busy at the moment. Even i dropped several mails but there is no response from them. Please take action against them. Order id 4360. Ebs payment id[protected]. Its been more than 40 days and i did not get the product. Kindly do the needful.
                      Thanks
                      Miracas International customer support has been notified about the posted complaint.
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                        M
                        manish00612
                        Jun 20, 2016
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                        Address: Pune, Maharashtra
                        Website: www.miracas.com/ZS/signin

                        There is no one on the help desk to pick up your calls. Helpline no i guess is fake or i dont know what purpose it actually serves when there is no one to pick up your call. They have updated their website which does not allow you to use our old vouchers which was refunded due to a return of a poor product shipped by them. All in all, browsing thru the site gives a time wasting experience. Please resolve this problem. This really pisses off any customer.
                        Miracas International customer support has been notified about the posted complaint.
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                          C
                          Claman D'cruz
                          from Ernakulam, Kerala
                          Jun 20, 2016
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                          Address: Chennai, Tamil Nadu, 600039

                          My order no#6916 i have ordered on last month 17/05/2016 yet not receive my product, i have paid for this product, more than one month i have waited for this product kindly deliver as soon as possible (or) kindly refund the amount Rs.3090, i impressed by your good collections thats why i orderd in your wedsite and i suggested to my many friends too, kindly i request to make action immediately .
                          Miracas International customer support has been notified about the posted complaint.
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                            A
                            Ale Seb Longkumer
                            from Mumbai, Maharashtra
                            Jun 20, 2016
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                            Resolved

                            Address: Dimapur, Nagaland, 797112
                            Website: Miracas

                            Hi!
                            Its not the first time im complaining about this website Miracas.its been more than one n half month i haven't recieved my products . When i asked them they say that the product is in customs for clearance in mumbai or delhi then later they will reply the product is out of stock n again they will provide e credit slip with the same amount so when i order again the same problem occurs again n again.what is this ? Is this a fraud website? My order no.are 2041 ie rs.2790 n 6075 rs.1990.so pls see to the matters.thanks.
                            Ale seb.
                            Jun 20, 2016
                            Complaint marked as Resolved 
                            If we login to their website we go to the messages n write our complaints to them but usually they dont reply.customer care no.is 02230770240.
                            Miracas International customer support has been notified about the posted complaint.
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                              C
                              cvvana
                              from Aizawl, Mizoram
                              Jun 19, 2016
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                              Address: 400099
                              Website: miracas.com

                              I ordered casual long sleeved ink designed t. Shirt but did not received any information. This is my ordered detail. Merchant website : miracas.com
                              Date :[protected]:45:35
                              Merchant reference number : 8910
                              Ebs payment id : 55246490
                              Payment mode : visa debit card
                              Amount : 1790.00
                              Customer name : c. Vanlalhmangaiha
                              Customer email : [protected]@gmail.com
                              Status : success
                              +1 photos
                              Miracas International customer support has been notified about the posted complaint.
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                                Janmejay parida
                                Jun 13, 2016
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                                Website: miracas.com

                                I order one blazar in http://miracas.com, on june 12 2016 but did not receive any respond regrading my order, my blazar price is widro In my bank account, I am traying to contact customer care but line not connecting, sir please check the problem, regarding this issue this adress of company, mircas lifestyle pvt ltd b1 parmar corner, diamond bakery lane, fatima nagar pune-411040
                                +1 photos
                                Miracas International customer support has been notified about the posted complaint.
                                Please respond my problem
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                                  S
                                  Santoshsonu
                                  from Doraha, Punjab
                                  Jun 8, 2016
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                                  Address: Pune, Maharashtra, 411040
                                  Website: miracas.com

                                  I ordered two suits in http://miracas.com on April 09 2016 but didn't receive any respond regarding my order. Iam trying to contact customer care but line not connecting.its been long and more than two months no response for my call or any reply from their side. Even they are not ready for refund. I don't know how to contact these. Please check problem regarding this issue. This is address of company
                                  Miracas Lifestyle Pvt Ltd, B1, Parmar Corner, Diamond Bakery Lane, Fatima Nagar Pune - 411040
                                  Miracas International customer support has been notified about the posted complaint.
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                                    N
                                    nikhilkanojia
                                    from Chennai, Tamil Nadu
                                    Jun 6, 2016
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                                    Address: 411040
                                    Website: www.miracas.com

                                    I had placed the order on 9th May 2016 and got the delivery on 13th May 2016, same day I had requested for a reverse pick up, but no one has come up to pick up the product till now, today is 6th June, whenever I called to customer care they always assured me that within two days it would be done. My order no. is 6086.
                                    Nikhil kanojia
                                    [protected]
                                    Email id - [protected]@gmail.com
                                    +5 photos
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                                      A
                                      Ale Seb Longkumer
                                      from Mumbai, Maharashtra
                                      May 10, 2016
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                                      Resolved

                                      Address: Dimapur, Nagaland, 797112

                                      Hi !
                                      I have had tried to used the credit slip that was made in the month of march since the product was out of stock but cant purchase or used it now why ? Validity was till next year . Voucher no.is V156691C[protected] n amount is rs.4580. The email is still with me regarding the credit slip that u have send. If its not made clear then refund the money.Revert me as soon as possible.
                                      N by the way if the product is out of stock then dont show them on the website.it is very problem for us customers .pls see to it.

                                      Ale seb.
                                      May 10, 2016
                                      Complaint marked as Resolved 
                                      Miracas International customer support has been notified about the posted complaint.
                                      1 star. customer services is very bad, not like other online websites.
                                      This is regarding the defected product that i have received with order id 4590. This is the second complaint that im regestering and want your immediate response for it.

                                      Miracas.com — Bogus company

                                      Like any other customer my complaint is also the same. you will never get your products and your money is gone. No response from their side and no refund. This company is fraud. Have to sue them.Please do not buy from them.
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                                        A
                                        abhishek44444
                                        from Gurgaon, Haryana
                                        May 8, 2016
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                                        Address: Ambala, Haryana, 133001
                                        Website: WWW.MIRACAS.COM

                                        I ordered for a jacket on 26, jan, 2016 of rs 3090.

                                        But still not got any product.
                                        There customer care is also... Not providing appropriate resolution.

                                        Firstly they process order and saying your order has been dispatched but delhi airport custom process it is stuck, but after one and half month they cancelled the order due the reason out of stock.
                                        After that they made a voucher for same amount i used that voucher and ordered once again 4april, 2016.

                                        Now they again cancelled and also no voucher or amount has been refunded yet.

                                        Please help... They are make fool of people... They also have facebook page.. Where they block everybody who say's negative about the miracas.com.


                                        Thanks & regards
                                        Abhishek rai
                                        [protected]
                                        +1 photos
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