Miracas International Complaints & Reviews

While the company says that they need time to fulfill an order since they have to source it from Hongkong, it does not imply that they will not deliver it at all. They made me pay for my order and delivered just one(the lowest cost product). No response to any messages or calls. It has been nearly 2 months and my order is not yet delivered completely.

They have a policy which says that customer can evoke a return of money if order is not delivered within 30 days, but there is no option to evoke that? A customer can do that only if the company replies to messages or answers customer service calls.

Serious legal action should be taken against such onliine fraudsters

Can you please help me with this

Your johnlaj - dfs shipment with awb number[protected] & order no. 15964 is out for delivery. Please keep rs 1890.0 cash ready. For any queries contact us at[protected] track on mobile: http://goo.gl/gbFbJK

This was an order for two items all i got is only one item iwant back my refund
Idint expect this from them
And the item was too bad unlike the picture

This is regarding the order no. 3952 which was placed on 17th april 2016.

As of 3rd may 2016 the products were under going custom clearance at new delhi. on inquiring about the same repeatedly, finally on 21st may 2016 i get a reply from them saying that the products are still under custom clearance at new delhi and would dispatch the same on priority. although i did not receive my products.

I inquired about my products thrice on 4th june 2016, 12th june 2016 and 25th june 2016 but they didn't respond. tried reaching out to the customer care number provided by them as well but they were busy 24*7.

Now suddenly on 5th july 2016 i get a message from them stating that "the products i ordered are out of stock and the order has been cancelled".

Its a clear case of deceit. i just want all my money back and don't want any of their products.

Please refund me the total amount.

Hi, i ordered a blazer from miracas international. I paid it upfront as cash on delivery option isn't available. But it's been over 2 months i am still waiting. Customer care number isn't working, i call them during all business hours but no one picks up. I posted messages in their fb page but no response again. They have in-built message option where you can communicate with them by posting a message and they respond to your query (Atleast that is what i thought). I posted several messages but again, no replies. I don't know what else to do but i strongly recommend that dont buy from miracas despite how good the designs look. There are 100's of consumer complaints already available online but i was a fool not to check it before ordering. But please, you shouldn't make the same mistake. If anyone is there who can come up together to take action, do not hesitate to contact me. I will be more than happy to share all the communication screenshots and other details.

Stay away from miracas international

Hi,

I have couple of credit slips that are are found missing when i tried to open my account today. The worth of those credit slips is[protected]+190). I tried reaching out customer care[protected], but i hear same voice each evry time saying 'sorry.. All our representatives are busy!!!'. I tried nearly hundred times a day. I get the same response. Could you please refund the money back to my bank account?

And voucher for 190/- has been generated when the order has been raised (#74169). Voucher generation date -24/12/2015

Credit slip for 3290/- is generated for the return of the above order (#74169)
Voucher generation date - 19/feb/2016

Both the above vouchers are going to expire in dec'2016.

Please initiate the refund process.

I ordered a blazer from this portal which after one month i had to cancel as there was no response from their side.
With the store credits they offered i ordered another jacket, and now even after almost two months there is not status of that jacket.
it just says that it is with customs.
There customer care is not reachable 90% of the times and even if you somehow reach them, they tell the product will reach you this weekend and cut the phone.
Such a stupid service. Literally harassing each and every customer here in India.
Please if anyone could help me get my hard earned money back and shut this company down. It will be really helpful.

Dear consumer,

I haresh, putting word here, i have never seen such poor response. after keeping customer money they are not delivering product.

Moreover i have tried to reach customer care but no luck.
I have send email twice to [protected]@miracas.com but not helpfull.

Please help if any information require reachout to me : +91-[protected]

Regards,
Haresh hirani

I have a placed an order on 04th of May and it has been around 2 months but the order is yet to be received, after contacting the company multiple times they keep saying that it will take time. Now they have stopped responding to messages or take calls. They have one of the worst customer service.

FYI: The payment has already been made for the order.

I have bought a jacket from miracas but didn't received my order for past 3 month, I have messaged many times to customer care but no response, i called customer service but it's always saying all our representatives are busy.

I want my money back in my bank account. My order no is 077096.

This is my 2nd time order from maracas. First order i waited more than 2months and at least they said it's cancel and they refuse to return my money back and provide voucher. 2nd time i order on 2nd april 2016 now almost 3months and still not receiving my order. I message many times but no response i call customer service but it's always saying all our representatives are busy. I want my money back in my bank acnt as i aid thru net banking i don't want any voucher from you guys. My order no is 1103.

I have ordered on 11th of may 2016 worth rupee 3180 not yet received. Tried calling their customer care number but every time it says all the representatives are busy at the moment. Even i dropped several mails but there is no response from them. Please take action against them. Order id 4360. Ebs payment id[protected]. Its been more than 40 days and i did not get the product. Kindly do the needful.
Thanks

There is no one on the help desk to pick up your calls. Helpline no i guess is fake or i dont know what purpose it actually serves when there is no one to pick up your call. They have updated their website which does not allow you to use our old vouchers which was refunded due to a return of a poor product shipped by them. All in all, browsing thru the site gives a time wasting experience. Please resolve this problem. This really pisses off any customer.

My order no#6916 i have ordered on last month 17/05/2016 yet not receive my product, i have paid for this product, more than one month i have waited for this product kindly deliver as soon as possible (or) kindly refund the amount Rs.3090, i impressed by your good collections thats why i orderd in your wedsite and i suggested to my many friends too, kindly i request to make action immediately .

Hi!
Its not the first time im complaining about this website Miracas.its been more than one n half month i haven't recieved my products . When i asked them they say that the product is in customs for clearance in mumbai or delhi then later they will reply the product is out of stock n again they will provide e credit slip with the same amount so when i order again the same problem occurs again n again.what is this ? Is this a fraud website? My order no.are 2041 ie rs.2790 n 6075 rs.1990.so pls see to the matters.thanks.
Ale seb.

I ordered casual long sleeved ink designed t. Shirt but did not received any information. This is my ordered detail. Merchant website : miracas.com
Date :[protected]:45:35
Merchant reference number : 8910
Ebs payment id : 55246490
Payment mode : visa debit card
Amount : 1790.00
Customer name : c. Vanlalhmangaiha
Customer email : [protected]@gmail.com
Status : success

I order one blazar in http://miracas.com, on june 12 2016 but did not receive any respond regrading my order, my blazar price is widro In my bank account, I am traying to contact customer care but line not connecting, sir please check the problem, regarding this issue this adress of company, mircas lifestyle pvt ltd b1 parmar corner, diamond bakery lane, fatima nagar pune-411040

I ordered two suits in http://miracas.com on April 09 2016 but didn't receive any respond regarding my order. Iam trying to contact customer care but line not connecting.its been long and more than two months no response for my call or any reply from their side. Even they are not ready for refund. I don't know how to contact these. Please check problem regarding this issue. This is address of company
Miracas Lifestyle Pvt Ltd, B1, Parmar Corner, Diamond Bakery Lane, Fatima Nagar Pune - 411040

I had placed the order on 9th May 2016 and got the delivery on 13th May 2016, same day I had requested for a reverse pick up, but no one has come up to pick up the product till now, today is 6th June, whenever I called to customer care they always assured me that within two days it would be done. My order no. is 6086.
Nikhil kanojia
[protected]
Email id - [protected]@gmail.com

Hi !
I have had tried to used the credit slip that was made in the month of march since the product was out of stock but cant purchase or used it now why ? Validity was till next year . Voucher no.is V156691C[protected] n amount is rs.4580. The email is still with me regarding the credit slip that u have send. If its not made clear then refund the money.Revert me as soon as possible.
N by the way if the product is out of stock then dont show them on the website.it is very problem for us customers .pls see to it.

Ale seb.

I ordered for a jacket on 26, jan, 2016 of rs 3090.

But still not got any product.
There customer care is also... Not providing appropriate resolution.

Firstly they process order and saying your order has been dispatched but delhi airport custom process it is stuck, but after one and half month they cancelled the order due the reason out of stock.
After that they made a voucher for same amount i used that voucher and ordered once again 4april, 2016.

Now they again cancelled and also no voucher or amount has been refunded yet.

Please help... They are make fool of people... They also have facebook page.. Where they block everybody who say's negative about the miracas.com.


Thanks & regards
Abhishek rai
[protected]