Claimed

Mirraw Online Services Complaints & Reviews

2.9
Last updated Nov 15, 2023
Complaints 575
Resolved
326
Unresolved
249
Quick Links
Statistics
Share
Contacts

File a complaint to Mirraw Online Services

Having problems with Mirraw Online Services?

File a complaint and get it resolved by Mirraw Online Services customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mirraw Online Services
Customer Service Contacts

Mirraw Online Services Phone Numbers

Phone
+91 80 8078 1780
253
116

Mirraw Online Services Website

Mirraw Online Services Head Office Address

252, Lucky Mansion, Peri Nariman St, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Mirraw Online Services reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sumsukhoi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of order

Address:Indore, Madhya Pradesh, 452001

I have ordered goods on order no. M[protected] on Feb 16, 2016. I would like to change my order and find it unable to do so on the website. Kindly help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jodhpur, Rajasthan, 342009

Few days ago I ordered one of the product of mirraw named as Thankar new sangeeta ghosh anarkali dress material of Red color. The dress was looking so nice and bright in the picture.But when I received the product I was just shocked. The dress was of poorest quality ever and it's color was very very dull to.I wanted to return the product but these guys have not given any direct return option.2-3 days passed away then I got to found on...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GreeshmaMahi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about the it responsiveness of mirraw

Address:Thiruvananthapuram, Kerala, 695571
Website:Mirraw

My delivery date for an item is over on 8 the till now no proper answer..they told to wait for 48 hours .after 48 hours no response from their side.already I paid money no delivery or no refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Diksha01
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting my money back order id : m476430627

Address:New Delhi, Delhi, 110059
Website:www.mirrow.com

'v placed an order and I don't like that product so I returned it to the given address.And I am waiting for my refund . I've emailed u there is no response from them.Intitially they were replied my emails and now they are stopped that and also they are not picking calls.Really disappointing. My Order ID : M[protected].Amount :1092 Placed Order : by voonik . Returned the product : 2 feb received by 6 feb, that they have initiated the refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shandeep
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refunding even after product return

Address:Amritsar, Punjab

My order no. Is M[protected] and i have requested for refunding for the three items ie all three suits that i have ordered from mirraw site..also i have mailed previously about each and everything..i have sent a parcel containing all three suits in one package and on one address but no refunding has been done its been 1 month.total cost is approximately rs. 2800 please solve this issue as soon as possible .i have sent them all three suits...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arvind617
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lehenga cancel order

Address:Jaipur, Rajasthan

Sir I place the order of lehanga but I cancel these product because I purchase another lehanga from your website so sir please cancel my order no.is M 62314580 so pl cancel these order and book new order for these address product I'd 476037 designer cream and pink border lehanga choli...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Poonamkk
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund even after product delivered to the seller

Address:Mumbai City, Maharashtra, 400001
Website:www.mirraw.com

I returned order # M[protected] on 3rd Dec 2015 and got the confirmation of the product being delivered to the seller on 10th Dec 2015 by the courier service. I have been trying to reach Mirraw customer care via email and via helpline but there have been no response at all. No return has been initiated towards the return so far, not sure how to contact them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenu222
from Ludhiana, Punjab
Report
Copy

Refund of a product

Address:Ludhiana, Punjab, 141013
Website:mirraw.com

Order ID M[protected] I had placed an order for a saree which I did 'nt liked and returned to the given address suggested by the above mentioned shopping site.I received a confirmation mail from the above mentioned website i.e. MIRRAW.COM .They promised me to refund my money in my given bank account till 28th november 2015 as mail sent by the executive head Mr.Deepak on 23rd november 2015.I have all the corresponding details regarding this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Archana.2012
from Gurgaon, Haryana
Report
Copy

Worst product and misleading details provided for refund

Address:Bangalore, Karnataka, 560029
Website:MIRRAW.COM

This regarding the order#M[protected] I have order the ethnic wear but the order which i have revived is completely different from the website picture. I have mailed to the customer care but there is very slow response and not clear policy. I recommend to you all people PLEASE DONT BUY ANY PRODUCT FRAUD...FRAUD...FRAUD......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jeniviki
Report
Copy

Not refunding my money

Address:608001

Dear customer, don't buy anything from mirraw.com. It's a fraud company. They shouldn't refund money. So don't use this online shopping app. It's my kind request. I return back the product but they didn't refund money yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandy2805
from Bengaluru, Karnataka
Report
Copy

No response to return product

Address:Bangalore, Karnataka, 560093
Website:mirraw.com

We ordered "Blue embroidered georgette semi-stitched salwar with dupatta-party-wear-salwar-kameez" on 27 Nov by cash on delivery mode and Order number - M[protected]. My wife doesn't like the stuff so thought to return the product. I send mail to [protected]@mirraw.com and got the mail on Dec3 with ticket id 360434 and in the mail they mentioned that "A support representative will be reviewing your request and will send you a personal response (usually...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Renuka Bharwani
from Mumbai, Maharashtra
Report
Copy

Money not refunded after product is returned

Address:Mumbai City, Maharashtra
Website:Mirraw.com

I purchased a suit from Mirraw.com but returned that as I didn't like the material. Even after returning the product one month back I have not received my money back. Whenever I call them they tell me it will be credited in 3-4 working days and this is going around since a month. This was my first purchase from this site and is the worst online experience I had. I suggest everyone not to buy anything from this site as they are just into money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra
Website:www.mirraw.com

I placed an order for which got a mail from mirraw that the order was cancelled. But mirraw ended up charging for the cancelled order. When we sent a mail to mirraw saying we have been charged and if they don't reply within two days we would go for a dispute with Credit Card. They didn't bother to reply. But once filed a dispute they replied to the mail asking for transaction details.When we sent all the proofs that we have been charged for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cpayaln
from Jamshedpur, Jharkhand
Report
Copy

Defective earrings received from mirraw.com

Address:Mumbai City, Maharashtra, 831011
Website:www.mirraw.com

HI, I had ordered two earrings from Mirraw .com after going through their website but it is really sad to know that such fraud companies do exist.It was stated in the refund and cancellation section that if the item is found to be defective, it will be returned and money will be refunded.To my surprise, I am seeing so many consumers who have had so many complaints about mirraw.com. I have posted this complaint on this website so that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishasmita Deka Sinha
from Kolkata, West Bengal
Report
Copy

Dress not as ordered

Address:Kamrup Metropolitan, Assam, 781028
Website:www.mirraw.com

I ordered for a dress from mirraw and received it on 03/12/2015 but as i saw the dress it had many faults in it, for example pant piece was not there material was worst not like shown in website one hand piece was also missing order no. M[protected] amount Rs 1082...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shachhu
Report
Copy

Dress and necklace

Address:Mumbai City, Maharashtra
Website:mirraw.com

My order number is M[protected]. I am have returned a product and have not received one product which was ordered on 5-Nov 2015. I am asking for Mirraw.com to refund my amount of 1337/- from long time for both these products (dress 1002/- and necklace 335/-) . I am not getting any replies for my mails or calls . Its really heights of irresponsibility I face. I infact dropped a mail to Anup and Shailesh but still not got my refund amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunapl
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have returned the product but 30 days over till now I didn't receive the money.

Address:Bangalore, Karnataka, 560048
Website:WWW.MIRRAW.COM

If you really refund the amount why are hesitanting to give the bank transaction id. If you are not refund the money with in 2 to 3 days I will give complaint against your website.I have all the formalities details and I will post bad comment on your website every where and in all social medias.I will go to consumer court. Order Acknowledgment M[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vnarang
from Sawai Madhopur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Glittery four strings gold plated necklace set item code glitter four str... (#m569690)

Address:Mumbai City, Maharashtra, 400001
Website:mirraw.com

I ordered glittery four strings gold plated necklace set item code Glittery Four Str... (#M569690) on 8 November and full payment done through net banking . still this product not delivered . while i track this order it is showing delivered on 16 November .then i call on this no many times but no one replied . then i email on their registered mail id . in repose i got a mail that assure me that they will help me with in 24 hrs but after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jonna mouli
from Bengaluru, Karnataka
Report
Copy

Exchange and return the product

Address:Visakhapatnam, Andhra Pradesh, 530003
Website:www.mirraw.com

Dear sir/madam good evening this is sudha from vizag i have some problem my order product name magenta saree with embridry order no : M81484863 ORDER ON 21/NOV/2015 received on 27/nov/2015 this product saree damage and colour change please change the my product or cancel the product...
+2 photos
Helpful
6 other people found this review helpful
6 found this helpful
4 Comments
Report
Copy
V
vikas74
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to cancel my order: M155070760

Address:Shivpuri, Madhya Pradesh, 473551
Website:mirraw.com

Hey, This is regarding order number: M[protected] I placed an order of 1 saree and 1 kurta at 12:53pm today, Both products were added in my cart from few days back. After i placed the order, i realized that the price of the product in cart was not the current one of products. But was the one when i added them in my cart. I didn't notice the amount while doing payment. But just then i realized the bug and tried to cancel the order. But...
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy