Mirraw Online Services Complaints & Reviews

Hi,
I am from mauritius and i had purchased two clothes amounting rs3900 online on mirraw.com. The delivery date was supposed to be on 26th july, till now i have not received my orders. Each time the sales persons mohseen kazi told me that the courrier company has rejected their invoice since there was error. I had purchased it for my brother's wedding on 14th august, i had to spend money again and purchase clothes in maurtiius and...

I bought some clothes from mirraw and paid straight away with a delivery charge of 7.78 no mention of additional charges to customs was made i've received txt messages from dhl and rang them about the delivery and charges and sent mirraw many texts complaining i've had no reply therefore today i've had to pay an additional 16pounds delivery otherwise the driver would have demanded payment at the door
I am appalled at this service...

Dear Sir/ Mdm,

We have written two (2) complaints since 22nd July 2016. In which we had received two separate Complaint Ticket ID - 590604; 603306.
It states that Mirraw will respond within 24 hours which did not happen.

We had recently made a Full payment for my order M[protected] on 22nd July 2016.

The payment went through and my merchant bank already confirmed that the amount was charged....

My item(M[protected], supposed to be delivered on 9-Aug-2016. But till now i didnt received. Also, sent a mail and tried calling customer service many more times. No response . Very poor service....

I placed an order in June with delivery expected end July. Its the second week in August and still nothing. I contacted Skynet and was told that they are awaiting documents from Mirraw in order to progress with delivery. No response from Mirraw to date. I emailed Mirraw twice and no response. How much longer am i supposed to wait?...

They misrepresent the products shown in the picture then the one actually delivered to customers. They sell fake products. I received my products which are of poor quality, poor design, poor fabric and poor colour. They are so misleading the customers.

We have exchanged emails about the refunds many times but cant seem to have a resolution. I am an international buyer, and they asking me to send the products which will cost...

Hi mirraw.com,
Yesterday i am returned the product through blue dart courier with ref. Tracking no.[protected] as on 28/07/2016. Myproduct id is m[protected]. And also i send mail to please check it. After one week they received my product on 2/08/2016. Buy still they didnt any response about this....

Request to refund for my product.I don't expected the product would be worst. I received the wrong one.please to take return your product and give refund for me.In case you don't refunded i will take my further process like take a legal action for your online shopping.Kindly take the immediate action for that matter.You just to do the fraudulent activity. I got the mind tedium for that matter....

Above order was made on 17 July

After repeated chasers, number o[censored]n answered calls I am fed up and still unsure of where the parcel is

After tracking Delivey through delivery ID[protected]; got to know that shipping address was not provided to the courier service! While I had already provided everything in the online order itself

Calls never get picked up and I do not have any other means...

To customer care support team,

I purchased 3 items from mirraw on 21st july, 2016 and i received all of the items on 25th july, 2016. however, i was not happy with the material of the items, and thus, decided to return them. i emailed mirraw asking them on how to obtain a refund and received instructions from them which i followed accordingly. they provided me with a ticket number: 592763 and they said someone will contact...

Iam return mirraw.com saree - pink emboderied cod no-m[protected]. but my amount not returned which i have to given-rs.1714. so i have return it by speed post. and i have given details tracking number also given but they no response for it. so plz resolve it...

Dear,

I booked the Salwar Suit product from mirraw.com on 27 Jun 2016. Within a week i received the product and pay Rs.[protected] product price + 49 Shipping charge). After open the product it was incomplete & i returned the product and informed Mirraw team in call as well email. Mirraw received the return product. When i asked for refund he/she always say we initiated the refund (July 09 2016) & it's refund within 7-8 working...

It is extremely disheartening to deal with mirraw. I placed and paid for an order on the 29/06/2016 and to date have not received my items. I have a function tomorrow with no clothes to wear! I was contacted by ajay dubey on the 09/07/2016 to confirm that my order has gone to the stitching process and i should receive it in the next 7 -8 days, but alas still no garment. On the 13/07/2016 i get a very general e-mail saying that 2 of the 3...

I have bought a product in mirraw.com via cash on delivery, due to non satisfaction, i have return the product. Its about 2 month but still they did refund my amount rs.1400. Unable to contact their customer support. For last two am communicating with them through email they are raising a complaint number but no other steps forwarded to take action. Kindly do me the favour.

Thank you...

I have bought one salwar suit from there website but the product shown and delivered was quite different, so i return to the said address provided by cc executive and also paid the courier charges. But till after one month they are simply giving a fake excuse that we have tried to transfer fund but it bounce and we will transfer again in 15 days. I want to ask you whether they are selling a product or making a people fools. This company is...

I had placed an order in may 2016 worth rs.18000 of sarees, suits and other accesoires. The order should have been sent to amsterdam around 15 june, where i live. It is 21 july today and i still hve not received anything from mirraw. They are saying that they have not received the payment which is not true. I have a verification mail from my bank stating that mirraw has received the payment. Mirraw is also not ready to respond via mail or...

Beware friends, the mirraw.com is fraud website, please do not buy/sell anything on this website, i have been trying to contact them from 2 weeks and they do not respond to emails/calls and do not provide. their staff yusuf makes false promises and they stop coming on phone.

I tried to get in touch with them several times, on phone and email, created several tickets but these guys are so cheap, they dont want to talk and provide...

I have ordered a suit from mirraw.com, but its almost 2-3 months i have been chasing them but up to now i have not received any update on it. I have been trying to contact them but they are not responding...
It is the worst online shopping site. Pathetic support. So unethical. A big scam. I really don't know whether the product will be delivered or not. If you (Mirror. Shaw) can't deliver the product gave the money back....

I had ordered sarees from mirraw. Made full payment. They sent a defective item. now I asked for return they asked me to send it to an address, which I did send to. then the tell me to send it to another address. I wanted to return all items they had send. there is no response. I have already shipped it to them yet they are asking me to ship it again and again. I need my refund. please help


i want to return the following...

I had ordered a dress material of red but what i really received is blue one and the material also very cheap and not as per the mentioned in the description. i had written a number of mails as there is company's policy to return within 7 days from the delivery date and it's already been 6 days of struggle but there is no helpful respone. i want to return the product. please help me out.. my order no. is m[protected] i had received my order...