[Resolved] Mobikwik — Account blocked without any explanation

Samgsam

from Shillong, Meghalaya

Address:

Gurgaon, Haryana

I am fed up of trying to contact them since nobody in customer service answers the phone(it hangs up every 2 minutes, claiming all reps are busy and advises to file a ticket). My password doesnt seem to work and the only method to reset that is by generating an OTP (one time password) which gets sent to the primary mobile numer. NOW, if the otp doesnt ever reach my mobile how the hell am i going to reset my password or access my account. Here's the unresolved tickets i have from today, monday and Thursday respectively #560662, #554425, #545649. No updates have been received since thursday last week. Email: Sameer.[protected]@gmail.com Primary mobile ends with the digits 5663.

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Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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Comments

Samgsam

from Shillong, Meghalaya

the amount of Rs 1100 is still there in my account and i havent been able to withdraw/recharge my mobile services for the past 2 weeks. am I ever going to get my money back ???

tokyodrift75

my email id is [protected]@gmail.com . i am not able to signin my account and i haven't received any email from there side. either refund my wallet money to my account or reactivate my account.

manish99k

from Kolkata, West Bengal

my email adds is [protected]@ gmail.com blocket my 1050 rupees plese restarts my acc

sukant arora

from Delhi, Delhi

mobikwik account blocked with balance rs.1762

mobikwik blocked my account with wallet balance of rs.1762, my mobikwik id [protected]@gmail.com, plz unblock it asap

jsfalna

my mobiquik walllat deactivated by mobiquik

My mobiquik account [protected]@gmail.com My mobiquik number [protected] My wallet deactivated by mobiquik Plz activate my mobiquik walllat. ... My mobiquik account balance 1700