Mobikwik Complaints & Reviews

Address: Chennai, Tamil Nadu

My phone number is [protected]...Before two weeks(may-26), I recharged to Rs.133 in my phone...
but recharge is not successful...
Moreover 143 rupees is debited in my IOB account...
Kindly please refoun that amount
please take the necessary action

Mobikwik customer support has been notified about the posted complaint.

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A

arivudce

from Delhi, Delhi

Jun 6, 2014

hello sir i want mobikwik customer contcat number

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M

Mobile il

from Pune, Maharashtra

Jun 7, 2014

I have used your services for payment of Rs.5800/- to TATASKY.
ID-[protected]
Enclosed the Bank Statement &amp; PAN copy.

Kindly ensure the amount is returned on receipt of this intimation.

No more reminders will be sent &amp; the matter will be referred to consumer court for further proceedings &amp; damages for hardship undergone.

Your immediate reply is solicited.

B.Regds,
R.Rajendran

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C

CHANDRA SHEKHAR BARASKAR

Jun 10, 2014

Tue jun 10 16:36:56 IST 2014 a) Transaction ID . [protected] b) Transaction Amount. RS.20/- c) Registered Email Address. [protected]@gmail.com d) Phone Number. [protected] ( BSNL) An amount of 20/- is debited from my account on 10th JUN but the same amount is not successfully recharged. We sent an e mail to roesolve our problem but neither the amount was refunded to my account.

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J

Joniga

from Mumbai, Maharashtra

Jun 12, 2014

Dear Sir/Madam 09 June 2014 Recharge Mobile From Mobikwik.You have successfully done a transaction using money in my MobiKwik Wallet. But not reach the balance my mobile but money gets less in my wallet. Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Cell Number [protected](BSNL) Transaction ID [protected] Transaction Date [protected]:00:55.0 IST 2014 Transaction Amount 50.0..my registered mail ID is [protected]@gmail.com and mty primary mobile number is [protected]...please do some resolution for this..Thank you

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A

Akash Panwar

from Delhi, Delhi

May 24, 2016

Rs.72 Deduct Without Any Transaction

I was traing to recharge on mobile, Amount Deduct But Recharge Not Done And Transaction History also not showing the detail of deduction. Please refund the amount.

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S

somvanshi

from Bengaluru, Karnataka

May 27, 2016

not wallet add

tranjuction id IG00JRWHR1 RS 500 TIME 02;28;36 DATE -31/12/2014 MONY ADD NI HUA

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R

ram96

from Gurgaon, Haryana

Jun 15, 2016

not yet received the money in the wallet

As i had recharged with rs.55 in bsnl on 1st oct money had taken from my account but money doesn't credit in my wallet

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Address: Dehradun, Uttarakhand

Ravi Goswami ravigoswami[protected]@gmail.com m.no.- [protected] sir balance is detected in my account. please refunded Rs. 5500 We have placed a temporary hold on your transaction of INR 5500.0 towards MobiKwik.Com bearing Transaction Id [protected]

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R

ravi7284

from Chandigarh, Chandigarh

Jun 7, 2014

The transaction succeed but money was not added to my mobikwik account. When i am trying to contact One Mobikwik Systems private limited, there is no response from that side. so please refund my money in to my account.

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R

raghuveera

from Delhi, Delhi

Jun 23, 2014

Hi, i purchase mob moto e its cancelled due to no stocke and amount refund to Mobikwil after tat am not recd my refund amoun to my account @ INR 8056.56 ...please help me to take my refund amount

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R

raghuveera

from Delhi, Delhi

Jun 23, 2014

Hi, i purchase mob moto e its cancelled due to no stock and amount refund to Mobikwil after tat am not recd my refund amoun to my account @ INR 8056.56 ...please help me to take my refund amount

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W

Wadhwamit

from New Delhi, Delhi

Oct 17, 2014

I tried to add Rs. 6950.00 to my Mobikwik Account. The payment was deducted from my bank account and its not reflected in Mobikwik Wallet. I was asked to send scanned copy of my Identity. Even after sending the document i didn't get any reply from them. I posted on their facebook page and sent multiple emails. They dint reply to my complaint. I want the money back.I just saw many similar complaints lodged here. Please treat this seriously. Email: [protected]@gmail.com Contact No.: [protected]

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R

RAJESH PORWAL

from Noida, Uttar Pradesh

Jan 28, 2015

Dear Sir,

i would like to inform that i had paid vide snapdeal Rs.699 dt 31.12.14 through mobiwik site.However the amount denied by snap deal. I was intimated that refund has been processed through mobikwik (ticket no.1842075 dt 02.01.15).Regretful to intimate that till date refund have not been credit in my account .

kindly look in to matter.

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S

sonu1591

from Bengaluru, Karnataka

May 31, 2016

no cash back

no cash back received on purchase from jabong.com by mobile no. [protected]

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G

garg gourav

from Champa, Chhattisgarh

May 31, 2016

Recharge failed and add money mobikwik wallet failed

Sir mobikwik mai bhaut problem face kerni per rahi hai na to recharge ho rahe hai our na he wallet mai paise add ho rahe hai plz solve this problem

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J

jayanandasagar

from Bengaluru, Karnataka

Jun 7, 2016

cheating for me 320 rs

TODAY 01/10/13 i try to recharge my mobile account balance paying Rs.320. The amount is debited from my bank account, but still nothing is credited to my mobile account balance, please help me this is big amount for me .

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P

prangyan

from Delhi, Delhi

Jun 8, 2016

Didnt get my balance

hi I recharged Rs 330 on my airtel no [protected]. I still didnt get my amount. Please resolve this problem fast.

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L

lakhwinder singh Chauhan

from Chandigarh, Chandigarh

Jun 13, 2016

wallet balance deducted but recharge unsuccessful

Transaction id [protected], date of recharge 21 June, phone number which tried to recharge [protected], amount 30.

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Address: Vadodara, Gujarat

Hi, I have made an transaction of RS. 7141 on their website www.mobikwik.com. For security purpose they put their transaction on hold. They asked for my identity card which i sent them. I have opened up a support ticket to refund the blocked amount. They are not giving any reply. Their customer care number stopped the service as well.

Aug 14, 2020

Complaint marked as Resolved

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Address: Bhandara, Maharashtra

This are the Transactaction ID for the two recharges which got failed. 1. Order [protected] for amount- Special recharge of 108 2. Order [protected] for amount- Special recharge of 98 both recharge are done for number [protected] balance was deducted from debit card but unable to get both recharge. even mobikwik balance is showing zero. Email -- [protected]@yahoo.com Also transaction ref no. for mobikwik payment are 1. [protected] for amount of rs 98 2. [protected] for amount of rs 108 Pls solve this problem as soon as possible

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Address: Hyderabad, Andhra Pradesh

Hi Guys,

Mobikwik is fake company .I tried to recharge my mobile i dont know before that they are working in an urgency i did total 3 transactions which are not done .I have got emails, sms to my mobile that recharge successfully but i didnt get my balance.Transactions id are 1.[protected] recharge)2.[protected].[protected] and all these have not done .When i raise a complaint i got complaint number but they didnt respond to it from last 5 days .They dont have customer care number or any other contact information in their website.They are cheating people by this kind of acts.This website must block by goverment for cheating people .Please concern person must react on this because i dont know where to complaint against it .Thanks

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Sir, balance of Rs.120 (Rs.60 two times) is deducted from my SBI account and it is not added to my mobikwik balance. So please refund my money or add them into mobikwik balance. Details are as follows: 1. Transaction ref no. IGU8605745, Amount: Rs.60 2. Transaction ref no. IGU8605875, Amount: Rs.60 Date: 29/May/ 2014 Registered email id: [protected]@gmail.com Mobile No.- [protected]

Complaint marked as Resolved

After the consumer complaint forum intervention into my problem of non-updation of my mobikwik balance, the support team of the company took fast steps to resolve my issue, earlier there was no any feedback..and after 5 days they resolved the issue.. Thanks to Consumer Complaints Forum.

Mobikwik customer support has been notified about the posted complaint.

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K

Kumar Tejaswi

from Pune, Maharashtra

Jun 3, 2014

Thanks a lot...my complaint has been resolved...
Thanks again to the consumer complaints forum..

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Address: Pune, Maharashtra

dear sir am videocon dish tv recharge allredy pay not amount allso debit at my account, amount rs-450, Ref no;[protected], anthoer Ref;[protected], videocon dth id[protected], plz send my amount cridit and recahrge not succsfull . my address - shetty complex, thermax chowck, chinchwad pune-411019, shop no-3

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Address: Raipur, Chhattisgarh

i have made my recharge of rs 595 to mobile number [protected], but the recharge was not done.the amount of rs 595 was debited to my account.the date was 26/5/2014.it also showed successful transaction.transaction id[protected].ticket no.750236.

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Address: Coimbatore, Tamil Nadu

I paid yesterday (26/05/14) for 4 of my Airtel Postpaid mobile numbers from my Android mobile and got Successful Transaction ids. But till now it has not been credited to my account/s with Airtel.
tranx. id: Rs. Time
[protected] 480.00 13:04:44
[protected] 248.00 13:03:25
[protected] 138.00 13:02:23
[protected] 187.00 13:00:36

total amount: RS. 1053

ticket no:#[protected]:15:21.0

Complaint marked as Resolved

i received all the paid amounts totalling Rs.1053. to my wallet. now i want to check whether i can utilise this amount for any other transaction/s in future.

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Address: Mumbai City, Maharashtra

Please help my wallet has 3480rs(Tranx ref[protected] which i added for mseb mumbai bill payment, now when i pay my bill it shows error, please help i kept it for electricity bill payment My Billing amount-3480 Consumer no[protected] billing unit-4753 processing cycle-07 kindly help, if its not possible return back my amount to my back account they dont have any customer care number Even I raised the ticket-766464 but no response from them Please do something its hard earned money Money is stucked in there wallet Regards meenakshi geogy [protected]

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Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

Transferred rs 1579 to mobikwik wallet The same was not reflected in my account. The asked me to provide id proof which has been sent. Transaction id[protected] Amount 1579 Email address [protected]@yahoo.co.in Ticket no raised : 763829

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Jun 02, 2014

ankurdugar1987's response Amount got reflected on monday and used it on ebay for order and got 10% cashback. Dont worry ppl mobikwik is safe. But because of so many complaints regarding mobikwik, even i had a doubt once.

Jun 02, 2014

ankurdugar1987's response Amount got reflected on monday and used it on ebay for order and got 10% cashback. Dont worry ppl mobikwik is safe. But because of so many complaints regarding mobikwik, even i had a doubt once.

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Address: New Delhi, Delhi

It is going to be about 2 weeks since i filed my complaint at mobikwik customer care with ticket number 737883. No attempt of contact has been made by them till now when i was promised that my complaint will be resolved within 24 hours. Kindly find the enclosed photo proof which further explains the complaintcomplaint. Thank you

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Address: Bangalore, Karnataka

On 17-5-14, I tried to recharge Idea Mobile No [protected] on line through mobikwik.com once at around 11.30AM and once more at 1:00PM each time for Rs 200 . Recharge done at 1:pm was successful and Rs200 was deduced from my Account Recharge done at 11:30AM was unsucessful and no information was displayed to take print and attach with but Rs200 was deduced from my Account. In this regard I tried to contact mobikwik. on their Ph No which is their customer care No [protected]as per their website adress around 100 times but no reply. Then I lodged complaint mobikwik.com two times(on 21-5-14 and on 23-5-14) and their acknowledgement numbers(Support ticket Nos) are 721506 and 729368 for which also no reply till date Please help me to get my money back. Devindra M Chitguppa PH [protected] [protected]@bel.co.in

Aug 14, 2020

Complaint marked as Resolved

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Address: Indore, Madhya Pradesh

Today morning I was trying to recharge me mobile through mobikwiki. They deducted 330 from my account. And recharge was unsuccessful. My ticket was number is 760708. My registered email ID is aashitajain.[protected]@gmail.com. please help!! My mobile number is [protected]

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D

dimension4

from Hyderabad, Telangana

Jun 1, 2014

I have made a recharge of Rs.375 on sat may 24, 08:33:14 IST 2014 (24/05/2014) for my mobile no;[protected].Transaction ID [protected].Money debited from my wallet and recharge din't happen.Please refund my recharge amount immediately.My registered email id [protected]@gmail.com.

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Address: Ujjain, Madhya Pradesh

The site has given an promotional offer in which after depositing Rs. 100 to the wallet we are supposed to get additional Rs. 25 by using their promotional code on 26th may "MOBIDAY".. Have done the same via Order No. [protected]... Also i have made complaint to the website bearing ticket no, 749271 is not been resolved yet..

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Address: Chennai, Tamil Nadu

MOBIKWIK COMPLAINT TICKET #759540 I have made a recharge of Rs 155 for my mobile no [protected]. Transaction id : [protected] Money debited from my wallet and recharge didn't happen . Please refund to my wallet immediately . Fake site and very bad customer service

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Complaint marked as Resolved

This got resolved money credited back into my account . Thanks mobikwik for the good response. This got resolved money credited back into my account . Thanks mobikwik for the good response.

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Address: Mumbai City, Maharashtra

I have transferred amount 8550 to mobikwik wallet for online shopping, the money got debited from Cc account but not credited in Mobikwik wallet. I have done big mistake here, already many complaints raised by others for mobikwik about the payment issue. They do not have any contact number, and also not replied thorough mail, kindly take necessary action against them.

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E

Esakkiraja2

from Mumbai, Maharashtra

May 30, 2014

Mobikwik team, i need money back hence it is not credited in my wallet in 24 hours, already i wating more then 30 hours, still no update and my money is in your pocket. THIS IS FIRST COMPANY NOT HAVING ANY CUSTOMER CARE.

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E

Esakkiraja2

from Mumbai, Maharashtra

May 31, 2014

Mobikwik, you have to learn from Paytm & Freecharge for how to run the business without major complaints. I have more then 100 transactions from the mentioned sites and not faced any failure transaction.

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Address: Bangalore, Karnataka

i have tried recharging rupees 148/- for airtel under Karnataka Circle with transaction number :[protected] Recharge Amount:-148 EmailID:[protected]@gmail.com PhoneNumber:-[protected] money was detected from my account but recharge didnt happened. Please help me.

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Address: Hyderabad, Andhra Pradesh

I am trying to purchase a mobile phone and created a mobikwik account to avail the offer.I have transferred 10, 000 RS from my account and still the money is not credited to my wallet.I am trying to reach their customer care and still there is no response.Its been two days.Their services are stupid and i am really worried about the credibility of Mobikwik.

Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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E

Esakkiraja2

from Mumbai, Maharashtra

May 30, 2014

The same issue here also, i transferred 8550 to wallet, still it is not credited, they asking my id proof scan copy. The same sent to them, still i didnot got any update. Do you have their contact number?

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Address: New Delhi, Delhi

following recharges were unsuccessful: date 14.5.2014, 15.5.2014 1. [protected]- Rs.300=00 2. [protected]- Rs.300=00 3. [protected]-Rs.300=00 4. [protected]-Rs.300=00 But the balance is being deducted from my wallet. Please check and transfer the balance. email:[protected]@hotmail.com phone to be recharged:[protected]- idea Had been contacted twice but required confidential details of debit card, when a written request from company was requested for processing, phone was shut down and no communication after that.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

May 31, 2014

Dear Customer,

As per your telecon with our customer service associate on 30th May 2014, we wish to affirm that your aforesaid concern has been discussed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 349

unsuccessful recharge

Rs.72 Deduct Without Any Transaction

not wallet add

not yet received the money in the wallet

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Refund amount

no cash back

Recharge failed and add money mobikwik wallet failed

cheating for me 320 rs

Didnt get my balance

wallet balance deducted but recharge unsuccessful

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Not giving refund of failed transaction

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Recharge not received

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Its a fake company

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Balance not updated in my Mobikwik wallet

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plz send my amount

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Amount deducted from my bank, but not paid my Reliance postpaid bill

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Amount deducted, but no payment made to postpaid bill

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error while paying electricity bill

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amount not added to wallet

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recharge unsuccessful but no refund made

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Recharge was unsuccessful

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Balance deducted and recharge was unsuccessful

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Not credited with Rs. 25

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Money deducted , Recharge never done.

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Mobikwik-Farud Site-Money deducted from account but not addedd in wallet

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Payment done recharge not happend

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Money not credited to my Mobikwik wallet

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recharge not done , wallet debited

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