Mobikwik Complaints & Reviews

By transfer money credit card to bank amount, balance moved from credit card to mobikwik balance but not transfer to bank account.

In the sense mobikwik balance also showing zero balance but mentioned as bank refund, don't know my list bank or mobikwik bank.

Could you please solved my problem as soon as possible.

Thank you

Transaction id: 5959cf526ce9f

Hai sir or madam.
In pvr app i have booked a 2 ticket and its asked for payment confirmation... And gave portion of payment and mobikwik... I selecte mobikwik app and its asked for. Debit card payment i add card number n add money rs.539 it deducted in my bank account and the ticket is not booked but money is cut from my account and i called to pvr customer care and asked for payment details... They said the tickets is not booked by your app but my money is deducted to me... I have a proof of deduction with me.
Thanks
Shanmugam

[protected] this is no. of club factory .. tand this person scam my 5000 rupee . please help me out. and rrach this person. transection done to Mobikwik..i was searchinf to club factory helpline no. and i got this no. as i mention u. above [protected] . and person started talking with me .i was talking about my refunf so this person tald me that u have install some software and install it and guy lead me in distraction . he ask about my bank detail for refund and give it. it i got scam of 5000 rs. the transection done with two way 2000 and 3000 respectivly .. please help me out transection d9ne to Mobkwik portal through my icici bank debit card . please capture thisbperson and help me out as sson as possible . fraud fraud fraud. i m just crying ..

Amount deducted from the icici credit card but the amount not credited into the mobikwik wallet. I have the reference number of transaction[protected] from the icici on 7-oct 2019 but there wasn't any response from the mobikwik customer care. Could someone please respond to this. Its been more than 15 days i have been working out regularly with customer care of mobikwik but there is only one answer... It takes 7 working days to resolve but there is no solution

Kindly i am paying the bill of my credit card with mobikwik app on 19 oct 2019 my amount 4000 rs is deducted but not credited to my credit card or not refunded to my account... I pay this amount on 19 oct but til 22oct no amount is received my me... There is no resolution and no one answered me and not received my call.. Kindly reply me soon... Otherwise i will reported.. And also complained in bank to fraud transaction.. So tell me and returned my money..

Dear sir/madam,

I have raise a ticket for fraud transactions happened on my credit card.
The ticket id is 12608391 but i am not getting any response. The police have blocked the fraudulent wallet and confirmed that my money has been saved.

I want mobikwik to refund the amount to the original payment method which is my credit card but nobody is reverting.

Request you to please help me out with the same.

My name is ashwni madan, i m from mp ashok nagar. One of the person told me on 19.10.19 that we are offering credit card so kindly download a bajaj finance app and submit the details. After submitting the details 26000 is cutted from my account.
The transection id is recom/prcr/[protected]
Rs. 26000 is spent with card no xx9805 on 19-10-19, on "one mobikwik systems p gurgaon".
Kindly take action and reply me back
[protected]
Ashwni madan

We are getting calls from mobikwik service centers executives, they are taking in abuse language to person who are not at all responsible... We even don't know about site mobikwik till we get call from executives.

If this repeats continously with us we will be reporting the same in police station.

Don't know how come you people get our numbers and behave indecently with us. This is not at all acceptable.

Getting calls as someone has taken loan on our numbers.

I don't know wheather mobikwik is genuine site or not but if we receive calls again we will not sit quite.

I am a victim of online fraud...my account is debited by 5000 rupees from my allahabad bank account Bangalore through pos porch mobiqwik without my knowledge. Please resolve my problem.
The card was with me am not aware how it got deducted from my account. TODAY morning am getting a message that my account is debited by 5000...so many frauds are happening that we are safe in no ways

Two unauthorized and fraudulant transactions were done from my sbi credit card and the amount totalling to rs. 28002 gone to some unknown mobikwik account. I have never used mobikwik in any sort whatsoever. I have lodged the complaint with sbi team and blocked the card. Kindly see the transactions at your end and stop/ reverse the payment at the earliest. The details are as under

Debit from my sbi credit card ([protected])
Amount: rs. 9001/- and rs. 19001/-
Date of transaction: 20.10.2019 (At around 5:30 pm to 06:00 pm)
Status of transaction: under settlement.
Transaction type: unauthorized/ fraudulant.
Amount transferred to: unknown mobikwik account.

Your sincerest and prompt cooperation is expected on this matter.

I buy amazon gift gard on october 21st 2019 from mobikwik, i didn't received the gift card yet and my money 600.40 is debited from my bank account and supercash also. Please sent my amazon gift card or refund my money. Until till now i contacted mobikwik they are not responding and my hard earned money is taken by mobikwik, kindly help
Oderid :[protected]e

Yesterday, i received a call form no.: [protected] stating that i am from axis bank and this is the call regarding to redemption of cash back points of your credit card as today is the last date for redemption to avoid the lapses. The credit card details was correct as verified by fraudster on call same was not shared by me, i was got confirmed that call is from bank side only.

They have then asked me for verification no that was sent on my registered mobile number. After sending the verification code twice 31000 was deducted thrice from my credit card. The amount was credited at one mobikwik system.
Request you to help me asap. I have filed a fir on police station (Attached) for the same and submitted dispute form in bank. The contact no. (Provided above) is still active.

Dear team,

Your bakend team and your dmi finance excutive for payment using abusing word day to day however i already told him i make payment 17/10/2019, and also abuse with my refrence person please check and i take consumer action for this behever by your team.

Your team details who abuse with me and my ref person, contact number [protected], [protected], [protected]

Ticket no# 12302544

Guys, stop using mobikwik services. They provide some exited products for financial transactions but at the same time there’s no security of your identity and may be money too, i believe. Example, i want to report fraud transactions happened with me by using my identity but these people put consumers on hold for min. 45mins to endless time even if they select fraud reporting option through ivr and take more than a month keeping your raised ticket unresolved. I called their customer care number on 18th sep, 2019 11:50am and was in waiting after 1 hour of hold for their executive to take my complaint. Believe me by using such unresponsive services anyone can take enough benefits of your e-wallet or identity if stolen as mobikwik’s support system is almost to zero.

Mobikwik, wake up and be responsible. Don’t do business just for making money.

They had disabled my account from more than one months. And neither they are receiving my calls nor they're replying to my mails and nor they are activating my account. I'm complaining about this as i was having more than rs. 500 in my wallet. I just want that they should refund my money by any means of payment. Whether they want to activate my account or not i don't have any problem the problem that i'm having is they must return my money to me.

Dear sir / madam, i have made the electricity bill payment to tneb thru mobikwik for rs.600/- thru my debit card on 05.10.2019, but transaction failed and amount not refunded to my account till now.

Transaction no.:[protected]
Particulars:ecom pur 00230906 zaak epayment s [protected]

My mobile phone no. [protected]
My email id: kotteeswaran. [protected]@gmail.com

Hence, i request you to kindly refund rs.600/- immediately to my account/debit card.

Thanks & regards,
Kotteeswaran k.

I had payed 13999 and have not got my refund.they are telling it was unsuccessful transaction but it was not ..so plz refund my amount..it's been 2 week...I had order on 3rd October..no customer care is picking up the call...and I have register a complain but they r also giving ticket and not responding properly...it's been 2 week ...I have not got any confirmation

Hi,
I made a transaction on 16th september 2019 on uts app for renewing the monthly pass for my number and for my dad number however the transaction got failed and the amount was debited from my account and i have not received the refund till now. I have contacted uts and the nodal team and there is no response from mobikwik.
Uts told that they have already refunded the amount and contact mobikwik for the refund.

Hdf54386faf7c2146879a47f4579be36da3
Utr number:[protected]
Amount :- 1089.52
Paid to :- [protected]@hdfcbank

Transaction id:- hdf94a946d0e6f94d7ebda7ef9467cde119
Utr number:[protected]
Amount :- 587.05
Paid to :- [protected]@hdfcbank

Response from uts that they have refunded.

Uts_refund_id [protected] refund_status booking - refund success
Cpg_refund_id 21172247 bank_refund_id -
Refund_amount 1089.52 mtkt_refund_amount -
Refund_init_time [protected] refund_date [protected]
Refund_recon_time [protected]
Uts_refund_id [protected] refund_status booking - refund success
Cpg_refund_id 21172251 bank_refund_id -
Refund_amount 587.05 mtkt_refund_amount -
Refund_init_time [protected] refund_date [protected]
Refund_recon_time [protected]

I had tried to recharge my phone number [protected] through mobikwik on 15/10/2019 at 1.22am. Ruppes 499 is deducted from my sbi debit card account but number is not recharged. I am recharged two time but recharged is not successful and my 499 ruppes debit two time of mobikwik and my total amount is 998 no response from there side. So thats why i write my experience here.and my money refund fastly please
I attach copy of bank and mobikwik statement with this.
Thank you.
Order id RJ[protected]
Order id RJ[protected]

I was transfering the said amount at about 11.21 pm monday the 14th october to a sbi account holder person. But the amount has not been deposited in his account.in history ofmobikwik it shows as refund to my credit card account. But till it is now about 2.00pm on 15th october it is not credited to my credit card account. After that very first transactions all my transaction was normally done.