Mobikwik Complaints & Reviews

I have load my wallet from Credit card to pay my Electricity Bill. But Mobikwik don't allow me to use the wallet balance for the payment. I already rise ticket due to this.They respond after three days, saying that

"Dear User, Greetings from MobiKwik!This is in reference regarding your concernApologies for the inconvenience caused to you.We would like to inform you that credit card money will not be utilized for the electricity...

Mobikwik ticket no: 12900828
I have transferred rs 100 to bank account from mobikwik wallet on 20-nov-2019. Amount get deducted from wallet but not credited to my bank account. Please look into the matter and resolve the issue. I am trying to contact on customer care but ivr recording only.
It's more than 24 hrs and amount not credited in wallet or bank account....

The Credit Card bill payment of ₹3100.0 for Card Number 4726XXXXXXXX9070 is being processed! Sir, मेने आज की तारीख 20/11/2019 को सुबह 9 बजे mobhikwik के माध्यम से SBI credit card का RS।. 3100/- का Bill pay किया है ओर मेरे SBI Account मे से Rs. 3100/- Debit हो गए है ओर Mobikwik का msg भी आया है की...

On 17nov 2019 i done a transfer mobikwik wallet to bank at the time showed insufficient balance after i refresh my account amount deducted in my wallet. And i go to check my history there i find -3652 and open that is shows no invoice data found...
Ans also gave a complaints but they are giving lame replies to respond on my complaint..

My registered mobile numbers
[protected] - transaction amount 19981.63qbr...

Sir,
मीने आज की तारीख मे सुबह mobhikwik के माध्यम से sbi credit card का rs।. 3100/- का bill pay किया है ओर मेरे sbi account मे से rs. 3100/- debit हो गए है ओर आपके mobikwik का msg भी आया है की bill success but credit card का bill अभी तक pay नहीं हौवा है...

Mobikwik Ticket No: 12869124
I have transferred rs 20000 to bank account from mobikwik wallet on 17-Nov-2019. Amount get deducted from wallet but not credited to my bank account. Please look into the matter and resolve the issue. I am trying to contact on customer care but ivr recording only.
It's more than 24 hrs and amount not credited in wallet or bank account.

I have raised this complaint yesterday, issue...

I received a call from [protected] on 05.11.2019 at 4.10 pm claiming to be Neha
from RBL bank. She asked for few bank details and after few minutes i started
getting withdrwal messages from bank . It has been shown in the message that the
amount has been fradulalently withdrawn into a Mobikwik account. The amount has
been withdrawn in two transactions, one of Rs. 60998/- and one of Rs. 11000/- i.e.
total...

Mobikwik Ticket No: 12869124
I have transferred rs 20000 to bank account from mobikwik wallet on 17-Nov-2019. Amount get deducted from wallet but not credited to my bank account. Please look into the matter and resolve the issue. I am trying to contact on customer care but ivr recording only.
It's more than 24 hrs and amount not credited in wallet or bank account....

Cannot do the recharge of rs. 200 in rwallet.
Wanted to renew the train pass.
You always say that avoid to cue and all & when we go to uts app for recharge there is a problem like this.
Very very bad. I cannot renew it now. My balance in mobiwik is rs. 76. What is the use if i cannot get avail the facility. This is not a good service.
Please look into the matter....

I was transferring money from one mobikwik wallet to another. By mistake, it get transferred to a wrong mobile no. The money that is transferred to the wrong mobile no. Does not exist and also does not have mobikwik wallet on that no. Also. If possible then please revert the transaction amount to my wallet.
The transaction amount was 1895 rs.
It was transferred to [protected] and it got transferred to [protected].
My name...

I have added a 9000 and 1000 rupee from my RedCarpet App pre paid card issued by Federal Bank respectively.
But then app automatically sign out me and then show you are disabled from using Mobikwik App.
I have urgently need of this money but now i am helpless.
Please help me out from this.
Mobikwik also responded satisfactorily.
I have get sma from Red Carpet app that amount is withdrawn from your card....

My name is veerendra kumar k, i had a transaction through mobikwik wallet on 4.11.2019 rs. 3578.80 to kissht finance, my amount was debited from account but not credited in merchants account. I have been writing so many mails to mobikwik no response from them. I written to kissht finance company they sent me mail they doesn't received money from me on above date. They sent me official confirmation mail and their accounts screenshot, iam approached...

Respected sir,
I am a. Venugopalan, requesting the mobikwik wallet authority to refund my money to my bank account, the source bank. Many amounts i sent for recharge had been kept in the wallet only. The amounts are sent only for recharge and not for deposits in the wallet. Without my knowledge, it has been diverted to the wallet. Last time, urgently i tried to recharge my mobile using mobikwik paying rs.98. But, the mobile was not...

Amounts i have sent for recharge have been retained in the mobikwik wallet. This retaining my money in the wallet is happened more than 30 times. We can understand those amounts sent for are for recharge from the size of the amounts. These amounts are not willingly deposited by me in the wallet.

Last time, about 10 days back when i sent rs. 98 for recharge, i came to see that the amount has not been sent for recharge to the...

My name is rahul ranjan. I have added rs.10 k on 17/10/2019 to my mobikwik account (Created through mobile number [protected]). After adding rs.10k to mobikwik account from my bank account, i tried to transfer the same amount to others and suddenly got to know that the account is been blocked by mobikwik. I have sent several email to [protected]@mobikwik.com according to the discussion with mobikwik customer care executive but there is no luck...

My name is Rahul Ranjan. I have added Rs.10 k on 17/10/2019 to my mobikwik account (created through mobile number [protected]). After adding Rs.10k to mobikwik account from my bank account, I tried to transfer the same amount to others and suddenly got to know that the account is been blocked by mobikwik. I have sent several email to [protected]@mobikwik.com according to the discussion with mobikwik customer care executive but there is no luck...

Hi mobikwik this is the second time that for your incapability of providing better service i had to suffer.
If paying credit-card bill is a big deal than you shouldn’t have put that option right???. If a failed transaction for a mobile recharge can be refund back within a minute than why my refund process is taking such a long time???. Again since i paid through by bank account so i need my refund back in my bank account.
br...

Dear sir
I didn't pay emi my 2months because i didn't get salary our ur executive mobikwik called me and scolded badly i have call records he scold very badly how he can scold me... Give me answer sir how he can scold me very badly first he scold me after tat i scold him.. Dis izz not asking pending bill like dis how can he scold my family gave me answer sir i need

Thanks...

I was booked air tickets by using Mobikwik wallet on Dtd 13 Nov 2019 @ 11:35am, payment was shown in app history successfully but not delivered to merchant account. When I called to Mobikwik customer care n others Mobile nos or any available land line numbers in google, it was surprised to me, no one ph number was working..one of them number put on hold more than 1hrs then also not connected.
While I was filled complaints against this...

I have book air ticket on ixigo site by using payment gateway of mobikwik wallet, txn shown successfully under txn id ixi a376pqam756c67jkkn-2 on dated 13.11.2019 & sane amount deducted rs.10750 from wallet but doesn't generate ticket. While discussion with ixigo customer executive, they didnt get any amount from above txn id.

I have continue called on mobikwik customer care phone nos but no one responded & 02 nos has not working.br...