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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 133

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M
Muzicoholic
from Kolkata, West Bengal
Dec 25, 2019
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Address: Kolkata, West Bengal, 700008

Dear sir, i have taken some amount from mobikwik boost loan around a year ago in which my emi amount was 4704 rupees.
As i was not involved in any job due to my father's heart problem (I don't have anyone in my house except me to take care of him) since july 2019. So i failed my two emi and currently i have just 3 installments pending including my pending 2 emi. I tried to talk with them and make them understand my problem who called me for recovery. I told them that i will repay every single rupee with fine in upcoming 3 months as i have rejoined a company. But they are repeatedly harassing me. They threatend me by sending legal notice on 25th of december 2019. Please help because if it effects my current job and i loose it then i will no longer be able to repay the remaining amount which i desperately want to repay. Please help.
Mobikwik customer support has been notified about the posted complaint.
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    rravikhakre
    from Jabalpur, Madhya Pradesh
    Dec 25, 2019
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    Address: 187 Kailash Kuti Talawali Chanda Indore, Indore, Madhya Pradesh, 452010

    Dear sir,
    Mobikwik has stolen all my contact numbers from my phone and using abusing language with my all contact number by calling one by one because of i have not paid my emi on time.
    My friend receiving phone by mobile no.[protected] and [protected].

    Sir my request you to please take action because without permission how can mobikwik team collect all my contact numbers.
    Mobikwik customer support has been notified about the posted complaint.
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      R
      Raghu Prakash S
      from Bengaluru, Karnataka
      Dec 25, 2019
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      Address: H 904, Brigade Gateway, Dr Rajkumar road, Malleswaram West, Bangalore, Karnataka, 560055

      I had made payment of Rs.10, 000/- towards Airtel broadband number [protected] through your site on the 16th December 2019 at 19:56:44 Hrs. It was paid through HDFC Bank credit card. But, I am getting payment reminders. The Airtel officials are contacting me about non-payment and are asking for further details and mention that since it is a third party site, they are unable to check further. I have made such payments earlier also through your site, this is the first time, I am getting such a reminder. I am at a loss to understand the reasons / delays in payment from your side to Airtel. Please advise. I expect resolution in the next 48 hours.
      Mobikwik customer support has been notified about the posted complaint.
      Hello sir madam,

      My name is : hafeez ali khan

      Last 2 month back given complaint
      Not able to resolve please check sir
      I have already attachment my document & bank statement then after all not given response so kindly check sir

      REGARD
      HAFEEZ ALI KHAN
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        S
        shal.jha
        from Noida, Uttar Pradesh
        Dec 23, 2019
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        Address: Sector-73, 201301

        Dear sir, i have transferred amount of 108 rs from my mobikwik wallet and bank to make a recharge for my JIO number. I faced several issues while recharging my number because of which number entered is wrong for one digit.I tried to call mobikwik customer care several Times but nobody responded.
        So, please refund this amount into my mobikwik account number.
        On contacting to that person is not responding by not picking up my call, belonging to West Bengal state.
        My order ID is : RJ[protected]
        and my email id : shalini.[protected]@agnity.com
        [protected]@gmail.com
        Mobikwik customer support has been notified about the posted complaint.
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          A
          AKSHAT SHIRSAT
          from Mumbai, Maharashtra
          Dec 21, 2019
          Resolved
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          Resolved

          Address: Bhavesvar Villa, Sec 5 karanjade, Raigad, Maharashtra, 410206
          Website: Mobikwik.com

          I tried to recharge my uts r-wallet for booking train ticket and used mobikwik for upi payment
          The transaction was successful and money was deducted from my bank account but did not reflect in my uts r-wallet
          I have also attached screenshot of the transaction from my google pay account and uts r-wallet that shows what i said above...😤😤
          Please help me to get my money back or in the uts r-wallet...
          Jul 27, 2021
          Complaint marked as Resolved 
          Mobikwik customer support has been notified about the posted complaint.
          My security pin blocked issue un blocked my Account I got new pin number open my mobikwik wellat...
          Please provide me full help.I have transfer a sum of R's6192.10 at today morning but it was unsuccessful now when will i get refund of it.
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            K
            ksm123
            from Mysore, Karnataka
            Dec 21, 2019
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            Address: # L77 1st stage kuvempunagar, Mysore, Karnataka, 570023

            Electricity bill paid twice but amount not refunded to my bank account. On december 10 th 2019 i have paid the electricity bill. The amount has been deducted ffrom my bank account but not adjusted to electricity bill. I got the message that the amount is refunded but it is not reflecting in my bank account. I have enclosed the transaction id of the amount paid
            Mk[protected]
            Mk[protected]
            Mobikwik customer support has been notified about the posted complaint.
            Jan 02, 2020
            Updated by ksm123
            Transaction ID MK[protected] and Transaction ID MK[protected]. These are the two transaction payments made for electricity bill and the transaction is failed. The amount is not refunded to the bank. please help me.
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              G
              Gagandeep1411
              from Jammu, Jammu and Kashmir
              Dec 20, 2019
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              Address: New Delhi, Delhi

              Hi,
              My mobile no. Is [protected].
              I booked a ticket on easemytrip.com and applied the coupon in which i was supposed to get ₹400 instant discount and ₹400 cashback from mobikwik’s side.
              I got ₹400 discount but didn’t recieve the casback. I complained about this to easemytrip they said to complain about it to mobikwik and they are not accepting the calls. Please look into the matter. I would be thankful.
              Mobikwik customer support has been notified about the posted complaint.
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                B
                badriabhamishra
                from Kishanpur, Uttar Pradesh
                Dec 20, 2019
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                Address: CHATARIPUR, 221003

                Someone sent me 2000 money on mobikwik app but at that time i had not created my account on mobikwik. Then can u tell me where did this 2000 go? He has sent and it is showing transaction successful but if i had not created the account then where will i receive those money?
                Please help me and save that person's 2000 money.
                Thank you in advance
                Mobikwik customer support has been notified about the posted complaint.
                My name is SHAKERa BIBi my mobikwik security pin is blocked please unblocked my mobikwik security pin
                Please mobikwik boost loan not enable working please check my status my cell [protected] Nussetti Venkata Sudhakar
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                  G
                  gauravpawar95
                  from Gurgaon, Haryana
                  Dec 18, 2019
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                  harassment and abusive

                  I took a loan amount of 50000 from mobikwik boast loan facility my september emi was deducted payment made on 5 september 2019 through nach auto debit - 4, 726.00 rstransaction reference no
                  Ecsidr-bddminbfcad-kmb-tied658361
                  But not upadted by these thieves which has impacted my cibil score and mobikwik don't reply or recieve call and one fine day call for saying that my emi is not paid and they threaten and there caller are...
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                  E
                  ekams49
                  from Chennai, Tamil Nadu
                  Dec 17, 2019
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                  Address: A2/25,SOUTH MADA ST, SRINAGAR COLONY, SAIDAPET , CHENNAI , TAMILNADU, Chennai, Tamil Nadu, 600015

                  I booked tickets with irctc using mobikwik gateway for payments. Subsequently i cancelled the tickets. The following amounts for tickets cancelled by me have been refunded by railways but not credited to my bank account so far.

                  Pnr [protected] rs.360/-cancelled on 21.11.2019
                  [protected] rs. 680/-cancelled on 21.11.2019
                  [protected] rs.900/- cancelled on 21.11.2019
                  Received confirmation mails from irctc on 02.12.2019. I was informed that the amounts would be credited in 5 or 7 working datys.
                  But the amounts are
                  Not credited so far
                  Mobikwik customer support has been notified about the posted complaint.
                  Dec 18, 2019
                  Updated by ekams49
                  No reply from Mobikwik so far
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                    Deepak__Soni
                    from Narnaul, Haryana
                    Dec 17, 2019
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                    Resolved

                    Address: Address Good Earth Business Bay - #601, 6th Floor, Sector 58, Gurugram, Haryana - 122101, India, Mahendragarh, Haryana, 123001
                    Website: www.mobikwik.com

                    Dear sir/madam on 10th of december 2019 i had 152 rs mobiwiki wallet balance and 150 rs of supercash balance was there in my mobiwiki account (720#407). Basically you can say total wallet balance of rs 152+150=302 rs.
                    I have added rs 1189 from my mobiwiki upi to my mobiwiki wallet (Please see screenshots of both of my bank account passbook and mobiwiki transcton history) then after adding money i got an email from the mobikwik which was saying that "₹ 1189 has been added to your mobikwik wallet" now your total wallet balance is rs 926.01 (Including my supercash balance of rs 150).
                    This way i got cheated from the company because after adding money of rs 1189 my total wallet balance should be 1189+302=1491
                    But was only 926.01 so what about my remaing amount of rs 565 kindly refund it back
                    Dec 17, 2019
                    Complaint marked as Resolved 
                    Not refund
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      Setul Mishra
                      from Surat, Gujarat
                      Dec 16, 2019
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                      Address: 74 Vallabh Nagar flats, Bapunagar Charasta, Ahmedabad, Gujarat, 380024
                      Website: m.mobikwik.com

                      I was trying to do a irctc payment from my mobikwik account & all of a sudden the payment got deducted & than all of a sudden the account got disabled & the money got stuck & i've been trying to contact them but it seems like it's impossible to get hold of them. And there is no email regarding the disabled account in my mails. I am seriously concerned like why & what the hell is going on?
                      +1 videos
                      Mobikwik customer support has been notified about the posted complaint.
                      Fraud in debit card transaction showing that amount deducted of rs20000.
                      the fraud is shown as mobikwik51969 on[protected]: 11.38.10

                      the bank statement shown as zes*mobikwik.

                      please help in getting back the money . It occured with hdfc debit card transaction .
                      This occured in bangalore -Karnataka.
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                        A
                        Arun Kumar Muloor
                        from Chennai, Tamil Nadu
                        Dec 14, 2019
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                        Address: Muloor Udupi, Udupi, Karnataka, 574117

                        Added rs 9366.39 to your mobikwik wallet (Ref id: 599a03ae0a96e). New balance: rs 9366.39. Not you? Raise concern bit. Ly/helptct

                        This is d msg u had got... There is a reference number.. Just today on[protected] i used cash out app and transfered amount.. It is showed as transaction failed but amount is debited from my credit card but not credited to my account. Kinly clear the issue.
                        Mobikwik customer support has been notified about the posted complaint.
                        Just now that have cheated me an amount of Rs.3251 from my Sbi account. They asked me to register by paying just Rs.99 to apply for new gas agency, and without seeing the Actual amount, as they asked for Rs.99 and I send the OTP no. abd they deducted Rs.3251 from my account.. feel cheated
                        Password And Security pin locked
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                          A
                          Amaravathi Subramanyam
                          from Manuguru, Telangana
                          Dec 13, 2019
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                          Address: 17/373 Bkm Street cuddupah, 516001

                          Hi sir i has purchased amazon e gift card in mobikwik from my hdfc credit card the transaction is completed in my bank account amount also debited by this transaction but it's not complete in mobikwik it's showing in mobikwik pending transaction, so this is my problem sir clear this problem..

                          My order id is : 5998d9f39adf8f
                          My mobikwik mobile no : [protected]
                          Mobikwik customer support has been notified about the posted complaint.
                          Dec 13, 2019
                          Updated by Amaravathi Subramanyam
                          Hi sir I has purchased Amazon e gift card in mobikwik from my HDFC credit card the transaction is completed in my bank account amount also debited by this transaction but it's not complete in mobikwik it's showing in mobikwik pending transaction, so this is my problem sir clear this problem..

                          My order id is : 5998d9f39adf8f
                          My mobikwik mobile no : [protected]
                          Sir mere sath 10/12/2019 ko mere mobikwik wallet se 43900/- ka fraud hua jis ki sikayat mene saybar crime me bhi kari he or mobikwik ke customer care par kari he magar abhi tak koi jawab dono jagah se nhi aya na mera pesa muje mila he.
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                            Sivabharath1
                            from Sivakasi, Tamil Nadu
                            Dec 10, 2019
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                            Address: N0 76 Mahathma Gandhi Nagar Venmanampudur Kadambathur, 631203

                            Sir i have send transaction to my relative but mobikwik is not able to send me transaction details my bank amount is debited but mobikwik transaction is showing pending when will transactions will done sir... Today two days finished but but not response.. Mobikwik customer service is also not giving a details about transaction please help me to the transaction
                            Mobikwik customer support has been notified about the posted complaint.
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                              G
                              GKhanna17
                              from Mumbai, Maharashtra
                              Dec 9, 2019
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                              I had ordered from zomato on 1 December 2019 with order # [protected]. The money deducted from my mobikwik wallet but due to payment gateway failure, the transaction failed. After that I contacted to zomato customer care and they asked me to wait for 5-7days. Today once again I contacted zomato customer care and they told me that they have already initiated the refund. But no money has been credited to my wallet. I request please help me out.
                              Mobikwik customer support has been notified about the posted complaint.
                              I have paid two times by 100 for uts r-wallet recharge via ZAAKPAY of MobiKwik but the recharge was not successful though my account balance is deducted.. please refund my money...
                              I will be grateful to you lf you look into the matter.
                              Please do immediate assistance..
                              Hw can I get my balance refund..
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                                ram5555
                                from Pune, Maharashtra
                                Dec 9, 2019
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                                Address: a/204 ,madhuvishwa society, near Periwinkle school, 411021

                                Hello sir/madam,
                                i have taken loan of rupees
                                40000 from you and i missed 1 emi because i had some financial issues and i got call from your recovery team they used dirty words while i am requesting them for time. [protected], [protected] this number used by your recovery agent and i will give you that recording also.please give me reply on the same otherwise, I will raise this issue in court.
                                Mobikwik customer support has been notified about the posted complaint.
                                Dec 09, 2019
                                Updated by ram5555
                                where is my solution
                                I have transferred 5, 000 to wrong wallet number yesterday and I have been contacting customer care for past 4 hours
                                Kindly intervene and refund the amount to my wallet number [protected]
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                                  Pushparathinam
                                  from Mumbai, Maharashtra
                                  Dec 9, 2019
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                                  Address: Chennai, Tamil Nadu, 600088

                                  I couldn’t able to transfer my money from mobikwik wallet to my bank account s also raised compliant but no reply at all. Very worst customer services and looting people’s hard earned money.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  I transfer amount to my account, i added money from credit card it got detected from credit card but did get transfer to my account, and there is no balance in wallet to
                                  DATE :1 dec 2019
                                  mobile number [protected]
                                  mirza aamir's reply, Dec 2, 2019
                                  I transfer amount to my account, i added money from credit card it got detected from credit card but did not get transfer to my account, and there is no balance in wallet to
                                  DATE :1 dec 2019
                                  mobile number 9700140226
                                  I have already added money to account but not able to transfer to bank because of no kyc. But not able to update aadhar
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                                    irfan_1691
                                    from Mumbai, Maharashtra
                                    Dec 9, 2019
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                                    Address: HANAMKONDA, Warangal, Andhra Pradesh, 506001

                                    My wife is a credit card holder of rbl bank.

                                    On 05/12/2019. She got a call, claiming to be from rbl bank.

                                    The caller is providing all the details of the customer. Like name, card no. Dob etc.

                                    That she is calling for rewardz points redemption. That today is the last date for redemption of the points.

                                    After convincing my wife. Finally she convinced her not to tell the card no/cvv verbally instead to enter it on phone keypad.

                                    She trusted that it could be from bank side and enter the details she asked for. (As banks do ask on ivr)

                                    2 transactions taken place one for rs.21, 000/- & other for rs.10, 500/- on mobikwik.

                                    At a time how mobikwik is allowing the customer to add such a huge amount.

                                    In paytm at one time one can add not more than 2000/-.

                                    In case any fraud happens to anybody.in the mean time the customer can become alert if the amount is in least amount. (Feature loss can be stopped)

                                    My suggestion is wallets, should not be given permission to add huge amounts. Instead of least denominations.

                                    If it is really required one can add multiple times.

                                    Mobikwik has become the platform for cheaters.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      babaprateek11
                                      from Mumbai, Maharashtra
                                      Dec 7, 2019
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                                      Address: Triveni nagar 1 near madhu girls hostal daliganj lucknow, Neat madhu girls hostal, Lucknow, Uttar Pradesh, 226020

                                      Sir, i recharged around 11 o'clock yesterday and told that the recharge failed in mobikwik but the money has been deducted from our card.
                                      Please refund my balance
                                      Sir, i recharged around 11 o'clock yesterday and told that the recharge failed in mobikwik but the money has been deducted from our card. Sir, i recharged around 11 o'clock yesterday and tu
                                      Mobikwik customer support has been notified about the posted complaint.
                                      I have added 1498 but in wallet only 999 amount shown and in history 500 debited against wallet bank recovery...i want my money bank immediately...proof has been attached.
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