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Mobikwik Complaints & Reviews

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Updated: Oct 8, 2025
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Mobikwik reviews & complaints page 133

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G
GKhanna17
from Mumbai, Maharashtra
Dec 9, 2019
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I had ordered from zomato on 1 December 2019 with order # [protected]. The money deducted from my mobikwik wallet but due to payment gateway failure, the transaction failed. After that I contacted to zomato customer care and they asked me to wait for 5-7days. Today once again I contacted zomato customer care and they told me that they have already initiated the refund. But no money has been credited to my wallet. I request please help me out.
Mobikwik customer support has been notified about the posted complaint.
I have paid two times by 100 for uts r-wallet recharge via ZAAKPAY of MobiKwik but the recharge was not successful though my account balance is deducted.. please refund my money...
I will be grateful to you lf you look into the matter.
Please do immediate assistance..
Hw can I get my balance refund..

complaint against mobikwik - Comment #3607492 - Image #0
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    R
    ram5555
    from Pune, Maharashtra
    Dec 9, 2019
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    Address: a/204 ,madhuvishwa society, near Periwinkle school, 411021

    Hello sir/madam,
    i have taken loan of rupees
    40000 from you and i missed 1 emi because i had some financial issues and i got call from your recovery team they used dirty words while i am requesting them for time. [protected], [protected] this number used by your recovery agent and i will give you that recording also.please give me reply on the same otherwise, I will raise this issue in court.
    Mobikwik customer support has been notified about the posted complaint.
    Dec 09, 2019
    Updated by ram5555
    where is my solution
    I have transferred 5, 000 to wrong wallet number yesterday and I have been contacting customer care for past 4 hours
    Kindly intervene and refund the amount to my wallet number [protected]
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      P
      Pushparathinam
      from Mumbai, Maharashtra
      Dec 9, 2019
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      Address: Chennai, Tamil Nadu, 600088

      I couldn’t able to transfer my money from mobikwik wallet to my bank account s also raised compliant but no reply at all. Very worst customer services and looting people’s hard earned money.
      Mobikwik customer support has been notified about the posted complaint.
      I transfer amount to my account, i added money from credit card it got detected from credit card but did get transfer to my account, and there is no balance in wallet to
      DATE :1 dec 2019
      mobile number [protected]
      mirza aamir's reply, Dec 2, 2019
      I transfer amount to my account, i added money from credit card it got detected from credit card but did not get transfer to my account, and there is no balance in wallet to
      DATE :1 dec 2019
      mobile number 9700140226
      I have already added money to account but not able to transfer to bank because of no kyc. But not able to update aadhar
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        I
        irfan_1691
        from Mumbai, Maharashtra
        Dec 9, 2019
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        Address: HANAMKONDA, Warangal, Andhra Pradesh, 506001

        My wife is a credit card holder of rbl bank.

        On 05/12/2019. She got a call, claiming to be from rbl bank.

        The caller is providing all the details of the customer. Like name, card no. Dob etc.

        That she is calling for rewardz points redemption. That today is the last date for redemption of the points.

        After convincing my wife. Finally she convinced her not to tell the card no/cvv verbally instead to enter it on phone keypad.

        She trusted that it could be from bank side and enter the details she asked for. (As banks do ask on ivr)

        2 transactions taken place one for rs.21, 000/- & other for rs.10, 500/- on mobikwik.

        At a time how mobikwik is allowing the customer to add such a huge amount.

        In paytm at one time one can add not more than 2000/-.

        In case any fraud happens to anybody.in the mean time the customer can become alert if the amount is in least amount. (Feature loss can be stopped)

        My suggestion is wallets, should not be given permission to add huge amounts. Instead of least denominations.

        If it is really required one can add multiple times.

        Mobikwik has become the platform for cheaters.
        +1 photos
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          B
          babaprateek11
          from Mumbai, Maharashtra
          Dec 7, 2019
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          Address: Triveni nagar 1 near madhu girls hostal daliganj lucknow, Neat madhu girls hostal, Lucknow, Uttar Pradesh, 226020

          Sir, i recharged around 11 o'clock yesterday and told that the recharge failed in mobikwik but the money has been deducted from our card.
          Please refund my balance
          Sir, i recharged around 11 o'clock yesterday and told that the recharge failed in mobikwik but the money has been deducted from our card. Sir, i recharged around 11 o'clock yesterday and tu
          +1 photos
          Mobikwik customer support has been notified about the posted complaint.
          I have added 1498 but in wallet only 999 amount shown and in history 500 debited against wallet bank recovery...i want my money bank immediately...proof has been attached.

          debit card - Comment #3602836 - Image #0
          debit card - Comment #3602836 - Image #1
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            V
            vaibhav74
            from Patna, Bihar
            Dec 7, 2019
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            Address: Bareilly, Uttar Pradesh, 243001

            Hi there was fraud from mobikwik wallet rs10450 on 19 november 2019. Complained to mobikwik they reverted that has been serious matter. Also complained to police. Fraud was hdfc upi from mobikwik app. Mobikwik has not got the refund. Not been using mobikwik wallet from one year. Never received opt for transfer. Have not done what needed by them.
            Vaibhav prasad
            [protected]
            Mobikwik customer support has been notified about the posted complaint.
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              M
              mpr prasanna18
              from Chennai, Tamil Nadu
              Dec 4, 2019
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              Hi team,
              My money 9500 in my wallet, unable to transfer to bank account due to incomplete kyc
              Today i received a mail that unknown mobile number is added as my primary mobile number and after some time the total money wallet of rs.9500 has been transferred to unknown merchant.. Please assist on this.. As well mobikwik doesn't having any customers support for assistance..

              Note : i send mail to support but no response from their end.
              +2 photos
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                R
                rpandey175
                from Shahkot, Punjab
                Dec 3, 2019
                Resolved
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                Resolved

                Address: 144001

                My transaction id is mk[protected] dt. 22/09/2019 paid rs. 4543/- water bill through this app and same was deducted from my icici bank but municipal corporation, jalandhar did not received any money. My water bill is still pending. Corporation told me go to mobikwik. Kindly solve my complaint and give benefit to me against my payment made to corporation through digital payment channel.
                Dec 20, 2019
                Complaint marked as Resolved 
                As i already filed a complaint regarding my payment to municipal corporation, Jalandhar through mobikwik but payment not reflected in municipal site. They told me we have not received any payment from Mobikwik. I have written a letter to corporation but no information received from their side. I sent you that application for your further assistance. Kindly help me To The commissioner Municipal Corporation Jalandhar City. Reg : Bill payment through digital payment mobikwik channel of account no. 1595 in the name of Late Smt. Amar Devi, 65/3, Central Town, Jalandhar. Sir I have made a water bill payment of Rs. 4543/- throght digital channel `mobikwik’ and my payment is deducted from my bank successfully. The transaction id is MK01516937015 dt. 22/09/2019 of Rs. 4543/-, but unfortunately due to some reason this payment is not reflected in municipal corporation water ledger. I have come at your office so many times no body helped me on above said matter. So please help me to detect this payment I am enclosing here with Bank Statement, Mobikwik payment receipt all necessary documents to prove my payment made to the Corporation through digital channel. Please do the needful action which is highly appreciable. (Ramakant)
                Mobikwik customer support has been notified about the posted complaint.
                Dec 25, 2019
                Updated by rpandey175
                Kindly give me updation on my complaint my email.id is [protected]@yahoo.com
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                  G
                  Gadiga DayanandaReddy
                  from Visakhapatnam, Andhra Pradesh
                  Dec 2, 2019
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                  Address: RAJIV GRUHA KALPA,IDPLTOWNSHIP, Hyderabad, Telangana, 500037
                  Website: Consumer complaints

                  I am unable to unblock my mobikwik wallet security pin.i am contacting since couple of days they are not responding, I have to m money from mobikwik wallet .please help me as soon as possible.i am contacting to mobikwik customer care executive they are not lifting my call over 9min to 10min ...I am facing financial crucial .please slove the issue I am facing..
                  +1 photos
                  Mobikwik customer support has been notified about the posted complaint.
                  Rbl card no [protected] mobikwik through unknown person drawn my money 49500 dated 5-11-19. I have complain to Cyber crime cell Hyderabad .. but mobikwik fail to respond me .. [protected]@gmail.com contact number [protected] plz send me details transcetions statment dated 5-11-19
                  I accidentaly recharged wrong airtel mobile no. Worth rs1699 via mobikwik please revert back my recharge money. transaction ID MBK[protected]

                  mobikwik wallet security pin blocked - Comment #3598484 - Image #0
                  There was this Scam Transaction placed I Am an American living in India please Refund my money Back As I had not placed any Order On Club Factory there is no order ID or anything so why is wallet debited for Rs248

                  Attached Screenshot of Debit Details

                  Please Refund ASAP

                  mobikwik wallet security pin blocked - Comment #3600968 - Image #0
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                    D
                    Devil May Cry
                    from Jalandhar, Punjab
                    Dec 2, 2019
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                    Address: Somal Kheri, Ludhiana, Punjab, 141119

                    Sir, am try to recharge my jio prepaid mobile number using 100/- top up plan all process done getting otp for deduction and my amount is deduct from bank but mobikwik display message something getting wrong my recharge unsuccessful. Please return my 100/- bcuz it's not even seen in history but i have msg's of otp in my mobile if you want proof then i will attach screenshot please return as soon as possible bcuz my plan is over i want to recharge still i did'nt receive amount in my bank account.
                    +1 photos
                    Mobikwik customer support has been notified about the posted complaint.
                    I have received 5000 in my wallet, I never requested that money, someone else misused my number, I send mail many times to Mobiwik, still there is no any response from them, Mobikwik is cheating the people. Please take action against mobikwik
                    I am mobile recharged Rs 108/- of Jio voucher but recharged is failed. The recharge money is deducted of my account.The Recharged is 22th November 2019, Order No. RJ[protected]. Still 4 days the recharge amount is not credited in my account. Pl refund amount in my account & oblised.

                    Thanking You.

                    Yours failthfylly,

                    Mahadev Sarangi
                    Payment made on 26/11/2019 on uts app.payment deducted from my account transection failed.uts ticket not issue.
                    Transaction id (RJ[protected] Phone no-[[protected]](relience Jio) Email [protected]@gmail.com Amount-1709 Rs There is The wrong number that I recharged by mistake-[protected] of 1709 Rs recharge in relience jio Then the transaction is successful Plzz refund my money in my wallet

                    fraud service amount deducted but recharge not successful - Comment #3601849 - Image #0
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                      R
                      Rajesh Vijay
                      from Mumbai, Maharashtra
                      Dec 1, 2019
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                      Address: 600082

                      Dear team,
                      I've lost my money through fraud calls, the payment was through mobikwik gateway. But the amount was fully sweeped from my account without my knowledge
                      Please guide me how to proceed further to get back my money
                      I've applied for many jobs through all placement sources. I received a call from unknown no saying that they are from reliance group hr team. Further to conversation they asked to fill the online form which they provide link. Once done they called back n said you will be getting a call from hr team. Attend the interview through phone. I've completed finally they asked me to download the app through the link send through sms. App download asked for a enrollment number generated. Once shared a amount of rs.20 will be debited from your account i said ok. But i never knew the no. Shared was teamviewer i'd. They have taken rs.16k with my knowledge.
                      Please help me my one month salary it is please
                      Mobikwik customer support has been notified about the posted complaint.
                      Hi

                      I mistakenly send Rs 5000 to an incorrect mobile number [protected]. Please help me get back my money.

                      misused my money through mobikwik gateway - Comment #3598694 - Image #0
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                        M
                        MahanandaKumbar
                        from Delhi, Delhi
                        Dec 1, 2019
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                        Resolved

                        Address: Banashankari, Bangalore, Karnataka, 560085

                        I have been facing problems every time with mobikwik, but, this time it's quiet different. I have made a payment of rs 7777 towards my rbl bank credit card using bajaj finserv wallet powered by mobikwik. Amount debited but i haven't received any payment realisation or notification either from mobikwik or from rbl/bajajfinserv. I have been writing emails to all of them nobody is taking responsibility. But no one has any clues of where my money went. There are three people who has eaten my money i don't know.
                        +2 photos
                        Aug 30, 2020
                        Complaint marked as Resolved 
                        Resolved after so many follow ups
                        Mobikwik customer support has been notified about the posted complaint.
                        Hi team,

                        Please help me still am facing the same issue please resolve it as soon as possible its emergency to transfer the amount to my Bank pleaseseeeeeeee

                        credit card payment rbl bank using bajaj finserv wallet powered by mobikwik - Comment #3598188 - Image #0
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                          T
                          TECHNOTRONIC BISWAJIT
                          from Noida, Uttar Pradesh
                          Dec 1, 2019
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                          Sbidrcard x8526 used for rs937.00 on01dec19 at00218060 txn#521946 if not done fwd this sms to [protected]/call[protected]/[protected] to block card

                          Sbidrcard x8522 used for rs4683.00 on01dec19 at00218060 txn#524643 if not done fwd this sms to [protected]/call[protected]/[protected] to block card

                          Sbidrcard x8522 used for rs312.00 on01dec19 at00218060 txn#525120 if not done fwd this sms to [protected]/call[protected]/[protected] to block card sir this is not me please refund my money back its very needfull
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                            Z
                            Zubin Kaez
                            from Mumbai, Maharashtra
                            Dec 1, 2019
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                            Address: Palakkad, Kerala, 678012

                            On 30th november 2019 i tried paying my electricity (Kseb) via mobikwik. This time my amount got deducted, but system promted as transaction failure. Neither my amount got recridited nor my bill was paid. I tried contacting their customer care number [protected], which was getting disconnected automatically.
                            Please help me solving.
                            Regards
                            Zubin
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                              A
                              ashwa124
                              from Mumbai, Maharashtra
                              Nov 30, 2019
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                              Address: 208014

                              My order id is 59878ac38b10e
                              I have ordered gift card worth 430 rs payment done but no invoice generated and not got my gift card i have paid through debit card
                              Plz help me i feel to be cheated, i have raised querry yet no one addressed it's being30 hrs yet i haven't got any reply these bloody scoundral are not even entertaining my call on their no.
                              +1 photos
                              Mobikwik customer support has been notified about the posted complaint.
                              Nov 30, 2019
                              Updated by ashwa124
                              my complaint ticket id is 12992355 plz act as soon as possible as mobikwik customer care not replying me
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                                Y
                                yashaga80
                                from Delhi, Delhi
                                Nov 30, 2019
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                                I did a transaction on realme.com through mobikwik wallet for rs 9899 on 27 nov 19 and the amount debited 2 times but i entered the otp only 1 time. I cancelled the order but i only got the refund only 1 time. My mobikwik wallet no. Is [protected]. The order id showing in mobikwik wallet is same for both the transactions. I request them to refund the amount. Order id is mb[protected].
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                                  J
                                  Jinisha Solanki
                                  from Delhi, Delhi
                                  Nov 30, 2019
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                                  I did my mobile recharge of rs 189 of vodafone from mobikwik app and the money also got deducted from the account but the recharge didnt happen. Mobile number is [protected]. I want my transaction to be completed or i want the money to be refunded to my account. Kindly get it done as soon as possible. Its urgent. Kindly look into the matter immediately. The image of the money deducted from my account is enclosed below.
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                                    C
                                    CFO ADISON
                                    from Ahmedabad, Gujarat
                                    Dec 2, 2019
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                                    Address: A-1/33, NIRMAN COMPLEX,R C TECHNICAL ROAD CHANKYAPURI, GHATLODIA, Ahmedabad, Gujarat, 380061
                                    Website: Mobikwik

                                    I transfer Rs. 1000/- to Big basket daily as per detail below
                                    ORDER NO. RMBK[protected] DATE 01 Nov 2019, 04:20 PM IST
                                    but amount is not transfer to merchant (Big basket daily) and still today on 28.11.2019 it is not return to my wallet account.Kindly transfer this fail transaction of Rs. 1000/- to return back to my wallet account on priority basis.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      B
                                      borahneel
                                      Nov 28, 2019
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                                      Address: Delta 1, 201310

                                      Dear sir

                                      I made a payment of 5000 to an incorrect mobile number [protected] instead of [protected]. Kindly help me get back the money as the owner of the number is not picking up my calls. I lodged a complaint with mobikwik helpline as well but yet to receive any response from them.. My mobikwik account is registered with [protected]. Please help me get back my money as it was hard earned. My email id is borah. [protected]@gmail.com
                                      +1 photos
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Nov 29, 2019
                                      Updated by borahneel
                                      I had a word with the owner of the incorrect mobile number and they have refused to semd me back my money. Kindly help
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                                        kent980
                                        from Mumbai, Maharashtra
                                        Nov 27, 2019
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                                        Address: D 405 Raj moti complex charwad road Nr haria hospital, Valsad, Gujarat, 396191

                                        Sir today am done my internet pack of my mobile number [protected] through your site please note that my amount of rs153 is deduct from my account but net pack is not reflected in my mobile on the other hand from your side sms received the amount is deposited in wallet
                                        Kindly revert my amount of rs153 to my account or make recharge of my internet pack
                                        Hope do need full in to matter at earliest
                                        Keran vyas
                                        [protected]
                                        Mobikwik customer support has been notified about the posted complaint.
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