Claimed

Mobikwik Complaints & Reviews

1
Updated: Oct 8, 2025
Complaints 7147
Resolved
861
Unresolved
6286
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 136

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hakkim Raja J
from Mumbai, Maharashtra
Nov 5, 2019
Report
Copy

Address: 94/47A Mohamedshapuram II Street Thirumangalam, Madurai, Tamil Nadu, 625706

I had transfer money from mobikwil wallet to my sbi account number.
The amount was rupees 4800/-
It is showing in the wallet that amount is deducted but i didnt recieved it in my bank account.
I made the transaction on 05 november 2019 nearly 5.20pm.
When i am clicking on the trasaction showin, its shows no invoice data found.
I want refund of whole money as soon as possible otherwise i am gona sue this company and i will demand the compensation too for my work intereption
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    harish1968
    from Mumbai, Maharashtra
    Nov 5, 2019
    Report
    Copy

    Address: PLOT NO: 252, ROOM NO: 10, 1ST FLOOR, CHHAYA BUILDING, JAWAH, NEAR ARYA SAMAJ LANE mark, 400104

    On 18/10/2019 one transaction of rs. 5000/- is effected in my hdfc bank saving account no : [protected] mentioning that the payment is done to mobikwik. The transaction ref. No is[protected]. According to me this fraud is accured only after doing my quicker.com job searching payment of rs. 49/- via transaction ref no :[protected] as per guidance given by one mr. Ajay tripathi from mobile no : [protected]. After making this payment he had informed me that my job registration is done via ref no : [protected]@5414 and i will get shortly online interview call for the job. As per his guidance i have downloaded one quick support team viewer on my mobile no : [protected] through play store and given him the same team viewer id for process of an online interview. Immediately within one minute my fund of rs. 5000/- is deducted from my above hdfc bank account without my otp confirmation via debit card as shown above.
    Awaiting your immediate action and kind co-operation in this matter.
    Harish chimanla l parekh
    (M) [protected]
    E mail : [protected]@gmail.com
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rutuja Mhaske
      from Malegaon, Maharashtra
      Nov 5, 2019
      Report
      Copy

      Address: Shitole nagar, Pune, Maharashtra, 411061

      Your service is bad too bad i want my security pin to be unblock i'm trying to contact you from 1 week and no help your customer service sucks there is no reply on email nor on comment no reply on calls if you guys cannot help please stop your mobikwik app as you guys don't know how to help customers. My 337 rupees is stuck in your wallet and i want that back. Your upload documents now service dose not work how will i unblock security pin?
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        DPR PRODUCTION
        from Mumbai, Maharashtra
        Nov 4, 2019
        Report
        Copy

        Address: 788 ganesh chawl sai baba nagar 90 feet road sion dharavi, Mumbai City, Maharashtra, 400017

        Name. Wahid
        Mobile no. [protected]
        City .mumbai
        Job . Mobikwik Team Leader post working hai

        Ye bande ko 4500 transfer kiya tha iske merchant wallet mein loan ka payment karne k liye pay bhi nhi kiya return bhi nhi kiya uske baad se call nhi uthara h

        Fraud banda hai ye pls isko payment return dene bolo 2 month se latkara hai call bhi receive nhi karta h aur bhi logo k saath kiya h please reply me objection lo is bande pe mein wait karta hu apka reply k liye
        +2 photos
        Mobikwik customer support has been notified about the posted complaint.
        Nov 04, 2019
        Updated by DPR PRODUCTION
        Pls my problem solve my no [protected]

        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mishra1993
          from Mahoba, Uttar Pradesh
          Nov 4, 2019
          Report
          Copy

          Address: Gurgaon, Haryana

          I have made payment from sbi card to my idfc saving account, due to some reason amount not transfer in account but amount debited my sbi account. Mobikwik transaction show amount refund bank... But amount not
          Credited my sbi card last 24 hour. No status updated my amount. No conect mobikwik any customer support number, i have last 24 hour try to contact mobikwik customer care, but unable to connect any contact number, very bad service provide mobikwik, mobikwik hold my amount, kindly help get my amount. 3rd november 2019 time 8:45pm transaction date in mobi kwik,
          Mobikwik customer support has been notified about the posted complaint.
          Nov 05, 2019
          Updated by mishra1993
          @MobiKwikSWAT I made a transaction at 9:45 pm on November 3, 2019, through Mobikwik, I transferred the money from my SBI Credit Card to my account through Mobikwik, amount not transfer, mobikwik show transaction bank refund, not refund in my sbi card. order no.596737ee852e2. kindly help . attached transaction screenshot.transaction amount 21363/-.

          I made a transaction at 9:45 pm on November 3, 2019, through Mobikwik, I transferred the money from my SBI Credit Card to my account through Mobikwik, amount not transfer, mobikwik show transaction bank refund, not refund in my sbi card. order no.596737ee852e2.

          amount not refund mobikwik to my sbi credit card - Comment #3578723 - Image #0
          amount not refund mobikwik to my sbi credit card - Comment #3578723 - Image #1
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohitsrc
            from Noida, Uttar Pradesh
            Nov 3, 2019
            Report
            Copy

            Address: Lucknow, Uttar Pradesh, 226023

            We are getting calls from mobikwik service centers executives, they are taking in abuse language to person who are not at all responsible... We even don't know about site mobikwik till we get call from executives.

            If this repeats continously with us we will be reporting the same in police station.

            Don't know how come you people get our numbers and behave indecently with us. This is not at all acceptable.

            Getting calls as someone has taken loan on our numbers.

            I don't know wheather mobikwik is genuine site or not but if we receive calls...
            Mobikwik customer support has been notified about the posted complaint.
            Amount of rupees 50000
            Withdrown by fraud
            Transaction done on 04:15:55 pm

            they are calling to person who has not taken any loans - Comment #3577611 - Image #0
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sandeepv601
              from Delhi, Delhi
              Nov 3, 2019
              Report
              Copy

              Address: Alwar, Rajasthan, 301019

              On 3/11/2019 today, i was transferring money from credit card to account, it showed error and i received message that amount has been added to wallet, but wallet showed zero balance, when i complained on app about same, they gave me ticket number 12733531 and my account was disabled, please help, what can i do about the same... Should i be patient or what action should i take
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Matee khan
                from Mumbai, Maharashtra
                Nov 3, 2019
                Report
                Copy

                Address: Hyderabad, 500008

                Hi.
                My name is mohd imtiyaz khan.
                I paid my loan amount rupees 11542 through mobikwik app to cashbean loan services
                On 31 october 2019 morning 8:48 am
                Money deducted from my account but not paid in cashbean application.
                Cashbean person calling me regularly and harrassing me to pay the loan amount i had only money that i paid.
                Please help me

                Thanks and regards
                Mohd imtiyaz khan
                Mobikwik customer support has been notified about the posted complaint.
                Sir I have taken boost loan of 50000 from mobikwik I was not able to pay 2 installments. I have paid my last month installment but recovery agents are calling me and using abusing language. They are also calling to my relatives and family members at late night and abusing with them.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SHAILESH SAVALE
                  from Mumbai, Maharashtra
                  Nov 3, 2019
                  Report
                  Copy

                  Address: 414 Ambedkar Nagar near taluka police station, 413003
                  Website: www.mobikwik.com

                  Today amount of rupees 50000
                  Withdrown by fraud
                  Transaction done on 04:15:55 pm
                  www.Mobikwik.com
                  I called bank helpline but they not giving satisfying answer
                  Kindly reply as soon as possible
                  Pls cancel this transaction...
                  I call to the customer care within one min they are not support me...
                  Credit card information licked by company don't safe
                  +1 photos
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rahish S Sandhi
                    from Ahmedabad, Gujarat
                    Nov 1, 2019
                    Report
                    Copy

                    Address: 22,popatlal mohanlals Chowl, Near Nutanmill Compound , anil Starch Road Saraspur Ahmedabad, 380018

                    Dear sir im taring last 5 days to contact your costumer care and send mail also with my document abd bank details but still the are not respond my call or mail i have 10000rs balance in my mobikwik wallet please reopen my wallet account just because of 10000rs is big amount for me i request to you reopen my wallet account as soon as possible my mobikwik account number is [protected] my mail address is sandhi. [protected]@gmail.com my name is rahisahmed s sandhi
                    Mobikwik customer support has been notified about the posted complaint.
                    Nov 01, 2019
                    Updated by Rahish S Sandhi
                    Dear Sir Im Taring Last 5 Days To Contact Your Costumer Care And Send Mail Also With My Document Abd Bank Details But Still The Are Not Respond My Call Or Mail I Have 10000rs Balance in My Mobikwik Wallet Please Reopen My Wallet Account Just Because Of 10000rs IS Big Amount For Me I Request To You Reopen My Wallet Account As Soon As Possible My Mobikwik Account Number is [protected] My Mail Address is sandhi.[protected]@gmail.com My Name is Rahisahmed S Sandhi
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      satu1928
                      from Delhi, Delhi
                      Oct 30, 2019
                      Report
                      Copy

                      Address: 15/2 junction plot nirmala appt block no 46, Rajkot, Gujarat, 360001

                      Here i would like to let you know that fraud made with us by mediator one of reputed company that mobikwik my amount is deducted from my bank account on the date 28/10/2019 at 16:17 amount is deducted from my account... ([protected]) bank account number
                      I would like to request you that please find out the bank account details of the opposite party and let us known to me so that i can file a case against the fraudulent person

                      Name of account holder : ashokkumar mansukhlal sodha
                      Mobile number for communication : [protected]
                      Email id for communication : [protected]@gmail.com
                      Bank name from fraud made : central bank of india
                      Bank account no from fraud made : [protected]
                      Card number from which fraud made : [protected]

                      Please find attachment here transaction made from my bank...
                      Total 2 transactions done from my acc
                      1st transaction of rs 15097
                      2nd transaction of rs 15000
                      Total amount rs 30097
                      Mobikwik customer support has been notified about the posted complaint.
                      Mobikwik customer sex sexual harassment my family members.he call by this number [protected] I have evidence please help me...
                      Hello. Today I noticed a bunch of charges I do not recognize from Mobikwik. I have never dealt with it’s services . I have called my bank and blocked my card . I been robbed of $500 that has been fraudulently taken from my account
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        7
                        700jafar
                        from Kolkata, West Bengal
                        Oct 29, 2019
                        Report
                        Copy

                        Sir,
                        My mobikwik account no [protected] and email id [protected]@gmail.com. I send rupees 9564 to a mobikwik account of [protected]@ikwik on 21st oct, 2019 at 9:11 pm having upi transaction id[protected].
                        Money was deducted from my account but didn't added to respective mobikwik account.
                        Please solve this problem. For this i am greatfull to you. With regards
                        Jafar iqbal
                        Mobikwik id - [protected]@ikwik
                        +1 photos
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shahed Pasha
                          from Mumbai, Maharashtra
                          Oct 27, 2019
                          Report
                          Copy

                          Address: 5-5-81 markandeya nagar gajularamaram jeedimetla, Hyderabad, Andhra Pradesh, 500055
                          Website: WWW.MOBIKWIK.COM

                          I have received a call from unknown person on 22-oct around 2 pm to 2:30pm and asking about credit card limit increase and life time validity free voucher and took my credit card details and unauthorised transaction was done of amount 2, 10, 000
                          Sbi-55000 ànd rbl-55000+55000+45000=2, 10, 000
                          And fraud transaction was ďone
                          In WWW.MOBIKWIK.COM
                          +2 photos
                          Mobikwik customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            Yadav06561
                            from Gobardanga, West Bengal
                            Oct 26, 2019
                            Report
                            Copy

                            Sir mene 21 oct ko ek flight ticket kiya tha chennai to portblair sir ticket hua nhin or paise deduct ho gye or bo abhi tk refund bhi nhin hue hai pls help me my mobile number [protected] mene ticket happy easy go app se ki thi or payment mobikwik se to ticket to hi nhi uska transaction id hai dwejnpuz3nkqw pls help me for any query pls call me thnks
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              poonammohanty
                              from Jamshedpur, Jharkhand
                              Oct 25, 2019
                              Report
                              Copy

                              I was got a call from shine.com on 22.10.19, one lady has told me that she will refund my registration amount of around rs.6000. She told me to transact rs.10 but when i enter for rs.10 transaction, rs.30000 was deducted from my hdfc bank account on 22.10.19 through zaakmobikwik app. It was deducted as rs.10000 in each transaction for three times. Then i blocked the card. I don't know how it happens. Please support with your end and kindly check in detail and help me out.
                              Mobikwik customer support has been notified about the posted complaint.
                              I was got a call from Shine.com on 22.10.19, one lady has told me that she will refund my registration amount of around Rs.6000.She told me to transact Rs.10 but when I enter for Rs.10 transaction, Rs.30000 was deducted from my HDFC bank account on 22.10.19 through ZaakMobikwik app. It was deducted as Rs.10000 in each transaction for three times. Then I blocked the card. I don't know how it happens. Please support with your end and kindly check in detail and help me out.

                              money was deducted from my bank account automatically - Comment #3570740 - Image #0
                              Dear Sir/ Madam,

                              sir we trying to bill payment on TAMILNADU ELECTRICITY BOARD (TNEB) bill amount Rs.1070/- deducted to my bank ac but receipt not yet received please check this issue. kindly check & waiting favorable receipt .

                              Thanking you,

                              money was deducted from my bank account automatically - Comment #3573228 - Image #0
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gopalakrishnan Chandrasekar
                                from Mumbai, Maharashtra
                                Oct 24, 2019
                                Report
                                Copy

                                Mobikwik Service request number 12189990

                                Based on the above request, Mobikwik systems Pvt Ltd has blocked my wallet with value of Rs.10, 000.on 12th Sep 2019.

                                But there is no proper response from Customer care no.[protected] and direts to contact Mobikwik Fraud Team at[protected]. But not even a single time in past 2 Months, this number has been answered.

                                I want this issue resolved as soon as possible since my money has been locked for nearly 2 Months. Or atleast a proper response from Mobikwik would give me clarity.
                                Mobikwik customer support has been notified about the posted complaint.
                                Pleas i need rest my password
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nandan K
                                  from Bengaluru, Karnataka
                                  Oct 24, 2019
                                  Report
                                  Copy

                                  There was a fraudulent transaction done by amex card : 3798 [protected] request to mark this transaction as fraud and already raised complaint in cyber security bangalore police. Also communicated to the bank and asked for dispute. As the otp was not entered by me (Card holder - nandan kumar) and somehow hacked in between and the card is now blocked. Please provide the details of type of transaction. Already tried communicating with mobikwik to flag this transaction but not able to connect with the customer care. Details : 20 oct zp mobikwi*mobikwik5000 gurgaon ₹ 9, 999.00 doing business as zp - mobikwik wallet-pg processed on 20 october, 2019 reference number at192930004000010089568

                                  Thanks, nandan,

                                  Fir no - 9064/2019 registered in cyber crime police station
                                  Gsc no. Po[protected]
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ajo Koshy Joseph
                                    from Delhi, Delhi
                                    Oct 24, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    As i have reported some fraudulent transactions, mobikwik had disabled my wallet on 2nd oct 2019. Later the transactions are cancelled and money was refunded to wallet.

                                    From that day, i am requesting mobikwik to enable my account back via email to [protected]@mobikwik.com. They are not replying. The support mail id [protected]@mobikwik.com never accepts mail and will always bounce. I called customer care phone[protected] and told this issue once, getting this number is a luck. It will pick the call once if you try 10 times.

                                    Now mobikwik had generated the zip bill and asking me to pay. I have mailed them multiple times without the wallet being re-enabled i cannot pay it, as there is no other option. But they are not responding but keep on sending me sms and email to pay the bill and warning me it will affect my cibil score. Now they added penalty also to that, means they know i cannot pay the bill, still they are troubling me like anything.
                                    Oct 25, 2019
                                    Complaint marked as Resolved 
                                    Called me and enabled the wallet
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Same problem i have facing
                                    my query is - while i was doing recharge without my knowledge you mobikwik enabled zip wallet service and debited amount from that wallet which I didn't prefer. I will always prefer bank account menthod of recharge. I am ready to pay only the actual recharge amount (which is rs. 449) . And I am not ready to zip service additional amounts because it was not choosed by me, those got enabled without my knowledge.

                                    I have raised ticket regards so far no response and reached through customer care number also no response yet.

                                    wallet is disabled by mobikwik but asking to pay zip money - Comment #3853254 - Image #0
                                    Helpful
                                    10 other people found this review helpful
                                    10 found this helpful
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      arajita
                                      from Patna, Bihar
                                      Oct 24, 2019
                                      Report
                                      Copy

                                      Address: hinoo, Ranchi, Jharkhand, 834002

                                      I had payment add rs 11600 in mobikwik wallet through my sbi cc, but we are not transferring amount in my account. I had already submitted all documents as self attested, but no body proper response & not connected customer care.

                                      This has been pending from 17th oct, so request you to please resolve on high priority basis.

                                      My register mob no-[protected]
                                      Register email id - [protected]@gmail.com
                                      Mobikwik customer support has been notified about the posted complaint.
                                      This device is register other account.please contact customer care. Display screen dikha Raha Hain.

                                      cheating and dishonest - Comment #3569960 - Image #0
                                      cheating and dishonest - Comment #3569960 - Image #1
                                      cheating and dishonest - Comment #3569960 - Image #2
                                      cheating and dishonest - Comment #3569960 - Image #3
                                      cheating and dishonest - Comment #3569960 - Image #4
                                      cheating and dishonest - Comment #3569960 - Image #5
                                      cheating and dishonest - Comment #3569960 - Image #6
                                      cheating and dishonest - Comment #3569960 - Image #7
                                      cheating and dishonest - Comment #3569960 - Image #8
                                      cheating and dishonest - Comment #3569960 - Image #9
                                      Balmiki singh's reply, Oct 23, 2019
                                      Mobikwimk wallet to my listed account not credit my account.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Ramanjir
                                        from Mumbai, Maharashtra
                                        Oct 24, 2019
                                        Report
                                        Copy

                                        By transfer money credit card to bank amount, balance moved from credit card to mobikwik balance but not transfer to bank account.

                                        In the sense mobikwik balance also showing zero balance but mentioned as bank refund, don't know my list bank or mobikwik bank.

                                        Could you please solved my problem as soon as possible.

                                        Thank you

                                        Transaction id: 5959cf526ce9f
                                        +1 photos
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Wallet to bank no transfers

                                        not transfer balance to my bank account - Comment #3569907 - Image #0
                                        not transfer balance to my bank account - Comment #3569907 - Image #1
                                        not transfer balance to my bank account - Comment #3569907 - Image #2
                                        Balmiki singh's reply, Oct 24, 2019
                                        Already completed raised the complaint.

                                        Please look into this.
                                        Balmiki singh's reply, Oct 24, 2019
                                        No response
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit