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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 136

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S
sk745470
from Mumbai, Maharashtra
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unauthorized transaction done from my credit card.

Address:Mumbai City, Maharashtra

Two unauthorized and fraudulant transactions were done from my sbi credit card and the amount totalling to rs. 28002 gone to some unknown mobikwik account. I have never used mobikwik in any sort whatsoever. I have lodged the complaint with sbi team and blocked the card. Kindly see the transactions at your end and stop/ reverse the payment at the earliest. The details are as under

Debit from my sbi credit card ([protected])br...
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Address:Kochokkan House Kakkad Mamala P.O Ernakulam Dist, kerala state Undia, Ernakulam, Kerala, 682305

I buy amazon gift gard on october 21st 2019 from mobikwik, i didn't received the gift card yet and my money 600.40 is debited from my bank account and supercash also. Please sent my amazon gift card or refund my money. Until till now i contacted mobikwik they are not responding and my hard earned money is taken by mobikwik, kindly help
Oderid :[protected]e...
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P
Pavitra engineering works
from Mumbai, Maharashtra
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fraud happen on my credit card and credited to one mobikwik system

Address:2/B 405 Dreams The Bldg, LBS Marg Bhandup WEST, Mumbai City, Maharashtra, 400078

Yesterday, i received a call form no.: [protected] stating that i am from axis bank and this is the call regarding to redemption of cash back points of your credit card as today is the last date for redemption to avoid the lapses. The credit card details was correct as verified by fraudster on call same was not shared by me, i was got confirmed that call is from bank side only.

They have then asked me for verification no that...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,

Your bakend team and your dmi finance excutive for payment using abusing word day to day however i already told him i make payment 17/10/2019, and also abuse with my refrence person please check and i take consumer action for this behever by your team.

Your team details who abuse with me and my ref person, contact number [protected], [protected], [protected]...
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A
abhijeet.karve10
from Aurangabad, Maharashtra
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poor customer care service for reporting fraud transactions

Address:New Delhi, Delhi

Ticket no# 12302544

Guys, stop using mobikwik services. They provide some exited products for financial transactions but at the same time there’s no security of your identity and may be money too, i believe. Example, i want to report fraud transactions happened with me by using my identity but these people put consumers on hold for min. 45mins to endless time even if they select fraud reporting option through ivr and take...
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They had disabled my account from more than one months. And neither they are receiving my calls nor they're replying to my mails and nor they are activating my account. I'm complaining about this as i was having more than rs. 500 in my wallet. I just want that they should refund my money by any means of payment. Whether they want to activate my account or not i don't have any problem the problem that i'm having is they must return my money...
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K
Kotteeswaran Kesava Reddy
from Chennai, Tamil Nadu
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transaction failed - refund not done

Address:600018

Dear sir / madam, i have made the electricity bill payment to tneb thru mobikwik for rs.600/- thru my debit card on 05.10.2019, but transaction failed and amount not refunded to my account till now.

Transaction no.:[protected]
Particulars:ecom pur 00230906 zaak epayment s [protected]

My mobile phone no. [protected]
My email id: kotteeswaran. [protected]@gmail.com

Hence, i request you to kindly...
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V
VinitDamani
from Delhi, Delhi
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I haven't got my refund @rs13999

Address:Mumbai City, Maharashtra, 400054

I had payed 13999 and have not got my refund.they are telling it was unsuccessful transaction but it was not ..so plz refund my amount..it's been 2 week...I had order on 3rd October..no customer care is picking up the call...and I have register a complain but they r also giving ticket and not responding properly...it's been 2 week ...I have not got any confirmation...
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Hi,
I made a transaction on 16th september 2019 on uts app for renewing the monthly pass for my number and for my dad number however the transaction got failed and the amount was debited from my account and i have not received the refund till now. I have contacted uts and the nodal team and there is no response from mobikwik.
Uts told that they have already refunded the amount and contact mobikwik for the refund.
br...
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V
Vinny Kaur
from Mumbai, Maharashtra
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debit money in my bank

Address:3049/1 street No 5A Ranjeet nager patel nager new delhi, 110008

I had tried to recharge my phone number [protected] through mobikwik on 15/10/2019 at 1.22am. Ruppes 499 is deducted from my sbi debit card account but number is not recharged. I am recharged two time but recharged is not successful and my 499 ruppes debit two time of mobikwik and my total amount is 998 no response from there side. So thats why i write my experience here.and my money refund fastly please
I attach copy of bank and...
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M
Mrinmoy Saikia
from New Delhi, Delhi
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refund of amount rs 10375.24

I was transfering the said amount at about 11.21 pm monday the 14th october to a sbi account holder person. But the amount has not been deposited in his account.in history ofmobikwik it shows as refund to my credit card account. But till it is now about 2.00pm on 15th october it is not credited to my credit card account. After that very first transactions all my transaction was normally done....
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S
Sethupathi P
from Raichur, Karnataka
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transaction details

I'm paid my loan amount in loan front through mobikwik payment gateway, amount wqs deducted from my side but not reflect in loanfront.
I'm contacted loan front but they told me that amount was hold by mobikwik so you have to contact mobikwik for further details and they only have to release the amount from their end.

So kindly resolve my complaint as soon as possible now i need an amount urgently,
Give a kind...
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P
priya baskaran
from Chennai, Tamil Nadu
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fraud call

I wish to bring to your notice, a fraud transaction which took place on 12/10/2019, using my debit card. My father got a call from the number [[protected]]. The person claimed that she was calling from the lic and that my father's policy has been matured. She asked for the debit card number and the one time password. As my father does not have much knowledge about the internet banking process, he has given the debit card number. As soon as...
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K
Karthika g
from Mumbai, Maharashtra
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refund of wrongly transferred amount

I tried to transfer money from my mobikwik wallet to a mobile number but the transaction was not successful as the receiver did not had a mobikwik account. When i went through the help option for refund in the app, it said that if the amount is not credited to the mobile number then it will be automatically refunded back to my wallet account but it is so disappointing that i havr not received any such refund and it has been more than a week...
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S
sunilkgautam
from Delhi, Delhi
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fraudster website payment

Website:www.mobikwik.com

This is for your kind information that i had made a payment rs. 100.00 from my hdfc credit card to https://thetimeregister.com/post-job2/ by payment gateway www.mobikwik.com on 21.09.2019 (11:05:03). After the completion of payment, i had received a message on my mobile phone that “this payment cannot be completed”. But, after few seconds, i received a message from hdfc bank that you have spent rs. 9876.00 from your card through www.mobikwik.com.br...
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P
Prem Kulthia
from Disa, Gujarat
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money deducted twice for same bill

Address:331022

Hi
This is prem soni from ratangarh. I paid electricity bill through mobikwik wallet.in first attempt it showed that your transaction declined so i made a second attempt. When i checked my mobikwik wallet then i came to know that amount of 11195 of my electricity bill deducted twice for the same bill. Pla refund my money to my mobikwik wallet. Attaching screenshots of bill payment...
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M
Murugan30
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not credit in debit account

Address:9/10 2nd street, Thirunagar vadapalani, 600026

My mobile no is [protected]

I transfer money to credit card to debit card. 11, 447rs on 12-oct-2019. Money taken from credit card and did not get in debit account. When we get the money refunded. Given below message for your reference. Please take necessary action

Mobikwik wallet (Ref id: 594aedfe7cb4e). New balance: rs 11447.81. Not you? Raise concern bit. Ly/helptct...
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K
kiran1182
from Ahmedabad, Gujarat
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deducted money from account but not paid to electricity company

Address:B/33 PAVANDHAM SOCIETY NEAR SAMTA ROAD SUBHANPURA ROAD VADODARA -GUJARAT: 390023 , INDIA, Vadodara, Gujarat, 390023

They are cheater i have use mobikwik to pay mgvcl bill on 14/08/2019 they deducted money from my sbi account but don't pay bill to mgvcl.. I have raised complaint on 10/10/2019 but still i don't get any update from mobiqwik. They don't provide any mobile number so that we can discuss about problem. I think it is fake company i would like to request public to be aware of this company...
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M
Madhusudan Nandi
from Chennai, Tamil Nadu
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money deducted but ebay not paid

Hi,
The transaction orderid:594c69a36ac0e.
This was made for the electric bill payment on 13th oct 2019 of rs. 4794 in mobikwik website but the bill not paid and money deducted from my credit card. Such a bad service i have never seen. My bill not paid then where is my money?
Kindly check and refund the amount asap.
This is urgent.
I will make sure not to do any type of transaction in mobikwik. Such a...
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C
Charan Vfx
from Bengaluru, Karnataka
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payment refund problem

I made a payment of inr 9, 366 to my mobikwik wallet from my sbi credit card via cashout app, but it gave some error after successful payment. Amount got deducted from my account, but still wallet shows old balance 0.84ps, i have tried getting in touch with the customer care of mobikwik but no response whatsoever. But the history show the transaction id:594b9c98e949b, kindly look into the matter and resolve it. Thanks!

Attached...
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