Mobikwik Complaints & Reviews

Hi mobikwik this is the second time that for your incapability of providing better service i had to suffer.
If paying credit-card bill is a big deal than you shouldn’t have put that option right???. If a failed transaction for a mobile recharge can be refund back within a minute than why my refund process is taking such a long time???. Again since i paid through by bank account so i need my refund back in my bank account.

My contact no [protected]

Dear sir
I didn't pay emi my 2months because i didn't get salary our ur executive mobikwik called me and scolded badly i have call records he scold very badly how he can scold me... Give me answer sir how he can scold me very badly first he scold me after tat i scold him.. Dis izz not asking pending bill like dis how can he scold my family gave me answer sir i need

Thanks

I was booked air tickets by using Mobikwik wallet on Dtd 13 Nov 2019 @ 11:35am, payment was shown in app history successfully but not delivered to merchant account. When I called to Mobikwik customer care n others Mobile nos or any available land line numbers in google, it was surprised to me, no one ph number was working..one of them number put on hold more than 1hrs then also not connected.
While I was filled complaints against this app in online consumer forum..on that reply i had reply from one of person named mr. Rahul Tripathi n he replied on mail to provide my contact number to him..I thought, Mobikwik is seriously considering my case n get back my hard earned money Rs. 10575. At same day evening @ 17:34 that person was called me & told, we will revert back your money immediately before go i need some tx information & card details which was used to refund in Mobikwik wallet. That person asked me otp no. for returning money of Rs. 10575. But that time this person was fraudeals with me & again same amount transferred in wallet & purchased Mantra E gift voucher also blocked my mobikwik wallet account.
This fraud can possible only by Mobikwik support only.

On same day I lost Rs. 21575 . When I checked where this e voucher used & found this user id s*n*a*s*g*g*@gmail.com

Fraud person Name: Rahul Tripathi
Mobile no: [protected]
Email id : [protected]@mail.com

Requested to Mobikwik to identified fraud person and refund my hard earned money.

Thanks,
Pramod Chavan

I have book air ticket on ixigo site by using payment gateway of mobikwik wallet, txn shown successfully under txn id ixi a376pqam756c67jkkn-2 on dated 13.11.2019 & sane amount deducted rs.10750 from wallet but doesn't generate ticket. While discussion with ixigo customer executive, they didnt get any amount from above txn id.

I have continue called on mobikwik customer care phone nos but no one responded & 02 nos has not working.

Kindly confirm my payment & reverse to my wallet.

Sir i had a complaint against your validation team my account got disable with money. They were looking for my all documents and according to them i had submitted all the documents (Adhar card, pan card, city card transaction details and statement), after that they did not give me a reply back or reactivate my account. My get stuck into my wallet my registered number is [protected]. Please sir do the application action for that

My ragister mobikwik number is [protected]. Email is - [protected]@gmail.com today i have add rs.979 on mobikwik wallet via bank account my bank account money debited but mobikwik add only rs., 565 on my wallet. He said 4 months ago your transaction is failed now after 4 month debited my money but no transaction failed in my mobikwik wallet. Pls help me

Sir. Cyber phishing fraud with my credit card in mobikwik platefom by sending link http://rewardssbipoint.in/ i click that link and filled card details amount of 29999 deduct from my card and paid to www.mobikwik.com new delhi. I think this link come from sbi card after open link same sbi card web window open and this cyber phishing fraud happened
Immediate i inform sbi customer care and also mobile by mail and inform nearest police station khopoli maharashtra

I am complaining about the recharge done mistakenly by me please revert me about the money deducted from my account and refund me the money as soon as possible. I am not aware about this service and done accidentaly. I am requesting for a refund for this transaction done unintentionaly.
Txn ref id:-endv[protected]
Operator ref no18359927
Voucher code9msc-uy2h-yywn-3kmj

@mobikwikswat i made a transaction at 5 pm on november 6, 2019, through mobikwik, i transferred the money from sbi credit card to my account through mobikwik, money deducted but amount not transferred, mobikwik show transaction bank refund, not refund in my sbi card.

Order no.596acc0c099cd.

Kindly help. Attached transaction screenshot. Transaction amount 20814.20/-.

Please help i needed the amount quickly.

Dear sir/madam,

Trust you are keeping well,

It's been around more than 4 weeks now that i have raised a concern regarding my payment of 3000 inr dated 4th oct, 2019 but still cannot see any progress from mobikwik help desk so writing you as an escalation.

Scenario is as follows,

1. I made a payment of 3000 inr via upi on 4th oct, 2019 towards my citi credit card bill.
2. Unfortunately, amount was not credited on card but got debited from my bank account, please see attached screenshot.
3. To get this resolved i contacted mobikwik customer service/help desk to check on how we can sort this issue out.
4. With this i had the worst ever experience with any of customer service in my life,
I) they do not pick calls, i have to wait for around a hours.
Ii) sometimes even after waiting a hour they simply disconnect the call, that is very ridiculous and annoying!!!
Iii) these guys don't know what impression will this put on customers!!
Iv) when i written emails i got irrelevant answers. They are asking me to contact bajaj finserv!! But there is no connection with bajaj finserv here then how even could they write this in their email??? Don't they know what an email is worth of?? They should know an email is a written confirmation and an official document that can be used against you!!
V) every time i call i need to explain while scenario again and then they ask for more time to resolve this but still not able to get this resolved.

Please help!!

I made an electricity bill payment of rs 42060 on 4 th november at 4:21 pm from bajaj wallet app powered by mobikwik. The amount has been deducted from my account but the bill is still not paid and the invoice of the transaction is also not available in the app.
I have been trying to contact the customer support system but i got no help.
Kindly solve my problem

Received call on 30/10/2019 from +91 [protected] number and said calling from hdfc bank for payback balance and verification. They asked the detail and deducted amount many times before realizing that its a fake call. Some transaction to paytm and one transaction to mobikwik.

30/10/2019 mobikwik new delhi in 10500.00 dr

My credit card first 6 digits and last 4 digits
552365xxxxx9567
Credit card is blocked now.

Sir.
The txn of rs 4135.00 was made by me on 1.11.19 at 4:43 pm via mobikwik upi app [protected]@ikwik to transfer rs 4135.00 from my sbi bank account number [protected] to finnovation tech account number [protected] ifsc code yesb0cmsnoc. The txn was failed and not succefull from mobikwik wallet eventhough the amount of rs 4135.00 is debitedfrom my sbi account number [protected] videtxn id no. Upi/dr/[protected]/finnovat/yesb/[protected]. Also not credited to finnovation tech account number [protected]. I requested to sbi and finnovationtech customer care to book my complaint but they refuse to book and advise me to takeup the case with the concerened app authority from txn is made and failed. Hence i tequest you to take necessary action to resolve my case at the earliest. Please help me. Thanking you. Bikul bikash gogoi

I recharged my mobikwik wallet to rs.500 and used rs.40 for travelling using the quick ride app. I had an amount of rs.460 in my mobikwik wallet yesterday, but today it’s rs 0.0 with no transactions from my side. I am not able to report this issue to mobikwik as i am getting the error as “user is disabled” when i tried login to mobikwik account. How to get my money from mobikwik?

I transferred money from mobikwik wallet (Details are as follows bank transfer to sushil[protected] transaction id: 8f0f31b53ab6 - but not credited in my bank account. But mean time it has been debited from the wallet. Several times i tried to connect with the customer care over the phone but not connected

Kindly look into the matter and solve my problem by crediting money either in to bank account or bank account.

I had transfer money from mobikwil wallet to my sbi account number.
The amount was rupees 4800/-
It is showing in the wallet that amount is deducted but i didnt recieved it in my bank account.
I made the transaction on 05 november 2019 nearly 5.20pm.
When i am clicking on the trasaction showin, its shows no invoice data found.
I want refund of whole money as soon as possible otherwise i am gona sue this company and i will demand the compensation too for my work intereption

On 18/10/2019 one transaction of rs. 5000/- is effected in my hdfc bank saving account no : [protected] mentioning that the payment is done to mobikwik. The transaction ref. No is[protected]. According to me this fraud is accured only after doing my quicker.com job searching payment of rs. 49/- via transaction ref no :[protected] as per guidance given by one mr. Ajay tripathi from mobile no : [protected]. After making this payment he had informed me that my job registration is done via ref no : [protected]@5414 and i will get shortly online interview call for the job. As per his guidance i have downloaded one quick support team viewer on my mobile no : [protected] through play store and given him the same team viewer id for process of an online interview. Immediately within one minute my fund of rs. 5000/- is deducted from my above hdfc bank account without my otp confirmation via debit card as shown above.
Awaiting your immediate action and kind co-operation in this matter.
Harish chimanla l parekh
(M) [protected]
E mail : [protected]@gmail.com

Your service is bad too bad i want my security pin to be unblock i'm trying to contact you from 1 week and no help your customer service sucks there is no reply on email nor on comment no reply on calls if you guys cannot help please stop your mobikwik app as you guys don't know how to help customers. My 337 rupees is stuck in your wallet and i want that back. Your upload documents now service dose not work how will i unblock security pin?

Name. Wahid
Mobile no. [protected]
City .mumbai
Job . Mobikwik Team Leader post working hai

Ye bande ko 4500 transfer kiya tha iske merchant wallet mein loan ka payment karne k liye pay bhi nhi kiya return bhi nhi kiya uske baad se call nhi uthara h

Fraud banda hai ye pls isko payment return dene bolo 2 month se latkara hai call bhi receive nhi karta h aur bhi logo k saath kiya h please reply me objection lo is bande pe mein wait karta hu apka reply k liye

I have made payment from sbi card to my idfc saving account, due to some reason amount not transfer in account but amount debited my sbi account. Mobikwik transaction show amount refund bank... But amount not
Credited my sbi card last 24 hour. No status updated my amount. No conect mobikwik any customer support number, i have last 24 hour try to contact mobikwik customer care, but unable to connect any contact number, very bad service provide mobikwik, mobikwik hold my amount, kindly help get my amount. 3rd november 2019 time 8:45pm transaction date in mobi kwik,