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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 136

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S
Sushil ,,sushil
from Ernakulam, Kerala
Nov 6, 2019
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Address: Thrissur, Kerala, 680005

I transferred money from mobikwik wallet (Details are as follows bank transfer to sushil[protected] transaction id: 8f0f31b53ab6 - but not credited in my bank account. But mean time it has been debited from the wallet. Several times i tried to connect with the customer care over the phone but not connected

Kindly look into the matter and solve my problem by crediting money either in to bank account or bank account.
Nov 11, 2019
Complaint marked as Resolved 
The amount has been refunded within the days than expected, Thank you
Mobikwik customer support has been notified about the posted complaint.
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    H
    Hakkim Raja J
    from Mumbai, Maharashtra
    Nov 5, 2019
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    Address: 94/47A Mohamedshapuram II Street Thirumangalam, Madurai, Tamil Nadu, 625706

    I had transfer money from mobikwil wallet to my sbi account number.
    The amount was rupees 4800/-
    It is showing in the wallet that amount is deducted but i didnt recieved it in my bank account.
    I made the transaction on 05 november 2019 nearly 5.20pm.
    When i am clicking on the trasaction showin, its shows no invoice data found.
    I want refund of whole money as soon as possible otherwise i am gona sue this company and i will demand the compensation too for my work intereption
    Mobikwik customer support has been notified about the posted complaint.
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      H
      harish1968
      from Mumbai, Maharashtra
      Nov 5, 2019
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      Address: PLOT NO: 252, ROOM NO: 10, 1ST FLOOR, CHHAYA BUILDING, JAWAH, NEAR ARYA SAMAJ LANE mark, 400104

      On 18/10/2019 one transaction of rs. 5000/- is effected in my hdfc bank saving account no : [protected] mentioning that the payment is done to mobikwik. The transaction ref. No is[protected]. According to me this fraud is accured only after doing my quicker.com job searching payment of rs. 49/- via transaction ref no :[protected] as per guidance given by one mr. Ajay tripathi from mobile no : [protected]. After making this payment he had informed me that my job registration is done via ref no : [protected]@5414 and i will get shortly online interview call for the job. As per his guidance i have downloaded one quick support team viewer on my mobile no : [protected] through play store and given him the same team viewer id for process of an online interview. Immediately within one minute my fund of rs. 5000/- is deducted from my above hdfc bank account without my otp confirmation via debit card as shown above.
      Awaiting your immediate action and kind co-operation in this matter.
      Harish chimanla l parekh
      (M) [protected]
      E mail : [protected]@gmail.com
      Mobikwik customer support has been notified about the posted complaint.
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        R
        Rutuja Mhaske
        from Malegaon, Maharashtra
        Nov 5, 2019
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        Address: Shitole nagar, Pune, Maharashtra, 411061

        Your service is bad too bad i want my security pin to be unblock i'm trying to contact you from 1 week and no help your customer service sucks there is no reply on email nor on comment no reply on calls if you guys cannot help please stop your mobikwik app as you guys don't know how to help customers. My 337 rupees is stuck in your wallet and i want that back. Your upload documents now service dose not work how will i unblock security pin?
        Mobikwik customer support has been notified about the posted complaint.
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          D
          DPR PRODUCTION
          from Mumbai, Maharashtra
          Nov 4, 2019
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          Address: 788 ganesh chawl sai baba nagar 90 feet road sion dharavi, Mumbai City, Maharashtra, 400017

          Name. Wahid
          Mobile no. [protected]
          City .mumbai
          Job . Mobikwik Team Leader post working hai

          Ye bande ko 4500 transfer kiya tha iske merchant wallet mein loan ka payment karne k liye pay bhi nhi kiya return bhi nhi kiya uske baad se call nhi uthara h

          Fraud banda hai ye pls isko payment return dene bolo 2 month se latkara hai call bhi receive nhi karta h aur bhi logo k saath kiya h please reply me objection lo is bande pe mein wait karta hu apka reply k liye
          +2 photos
          Mobikwik customer support has been notified about the posted complaint.
          Nov 04, 2019
          Updated by DPR PRODUCTION
          Pls my problem solve my no [protected]

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            M
            mishra1993
            from Mahoba, Uttar Pradesh
            Nov 4, 2019
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            Address: Gurgaon, Haryana

            I have made payment from sbi card to my idfc saving account, due to some reason amount not transfer in account but amount debited my sbi account. Mobikwik transaction show amount refund bank... But amount not
            Credited my sbi card last 24 hour. No status updated my amount. No conect mobikwik any customer support number, i have last 24 hour try to contact mobikwik customer care, but unable to connect any contact number, very bad service provide mobikwik, mobikwik hold my amount, kindly help get my amount. 3rd november 2019 time 8:45pm transaction date in mobi kwik,
            Mobikwik customer support has been notified about the posted complaint.
            Nov 05, 2019
            Updated by mishra1993
            @MobiKwikSWAT I made a transaction at 9:45 pm on November 3, 2019, through Mobikwik, I transferred the money from my SBI Credit Card to my account through Mobikwik, amount not transfer, mobikwik show transaction bank refund, not refund in my sbi card. order no.596737ee852e2. kindly help . attached transaction screenshot.transaction amount 21363/-.

            I made a transaction at 9:45 pm on November 3, 2019, through Mobikwik, I transferred the money from my SBI Credit Card to my account through Mobikwik, amount not transfer, mobikwik show transaction bank refund, not refund in my sbi card. order no.596737ee852e2.

            amount not refund mobikwik to my sbi credit card - Comment #3578723 - Image #0
            amount not refund mobikwik to my sbi credit card - Comment #3578723 - Image #1
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              M
              Mohitsrc
              from Noida, Uttar Pradesh
              Nov 3, 2019
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              Address: Lucknow, Uttar Pradesh, 226023

              We are getting calls from mobikwik service centers executives, they are taking in abuse language to person who are not at all responsible... We even don't know about site mobikwik till we get call from executives.

              If this repeats continously with us we will be reporting the same in police station.

              Don't know how come you people get our numbers and behave indecently with us. This is not at all acceptable.

              Getting calls as someone has taken loan on our numbers.

              I don't know wheather mobikwik is genuine site or not but if we receive calls...
              Mobikwik customer support has been notified about the posted complaint.
              Amount of rupees 50000
              Withdrown by fraud
              Transaction done on 04:15:55 pm

              they are calling to person who has not taken any loans - Comment #3577611 - Image #0
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                S
                sandeepv601
                from Delhi, Delhi
                Nov 3, 2019
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                Address: Alwar, Rajasthan, 301019

                On 3/11/2019 today, i was transferring money from credit card to account, it showed error and i received message that amount has been added to wallet, but wallet showed zero balance, when i complained on app about same, they gave me ticket number 12733531 and my account was disabled, please help, what can i do about the same... Should i be patient or what action should i take
                Mobikwik customer support has been notified about the posted complaint.
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                  M
                  Matee khan
                  from Mumbai, Maharashtra
                  Nov 3, 2019
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                  Address: Hyderabad, 500008

                  Hi.
                  My name is mohd imtiyaz khan.
                  I paid my loan amount rupees 11542 through mobikwik app to cashbean loan services
                  On 31 october 2019 morning 8:48 am
                  Money deducted from my account but not paid in cashbean application.
                  Cashbean person calling me regularly and harrassing me to pay the loan amount i had only money that i paid.
                  Please help me

                  Thanks and regards
                  Mohd imtiyaz khan
                  Mobikwik customer support has been notified about the posted complaint.
                  Sir I have taken boost loan of 50000 from mobikwik I was not able to pay 2 installments. I have paid my last month installment but recovery agents are calling me and using abusing language. They are also calling to my relatives and family members at late night and abusing with them.
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                    S
                    SHAILESH SAVALE
                    from Mumbai, Maharashtra
                    Nov 3, 2019
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                    Address: 414 Ambedkar Nagar near taluka police station, 413003
                    Website: www.mobikwik.com

                    Today amount of rupees 50000
                    Withdrown by fraud
                    Transaction done on 04:15:55 pm
                    www.Mobikwik.com
                    I called bank helpline but they not giving satisfying answer
                    Kindly reply as soon as possible
                    Pls cancel this transaction...
                    I call to the customer care within one min they are not support me...
                    Credit card information licked by company don't safe
                    +1 photos
                    Mobikwik customer support has been notified about the posted complaint.
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                      R
                      Rahish S Sandhi
                      from Ahmedabad, Gujarat
                      Nov 1, 2019
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                      Address: 22,popatlal mohanlals Chowl, Near Nutanmill Compound , anil Starch Road Saraspur Ahmedabad, 380018

                      Dear sir im taring last 5 days to contact your costumer care and send mail also with my document abd bank details but still the are not respond my call or mail i have 10000rs balance in my mobikwik wallet please reopen my wallet account just because of 10000rs is big amount for me i request to you reopen my wallet account as soon as possible my mobikwik account number is [protected] my mail address is sandhi. [protected]@gmail.com my name is rahisahmed s sandhi
                      Mobikwik customer support has been notified about the posted complaint.
                      Nov 01, 2019
                      Updated by Rahish S Sandhi
                      Dear Sir Im Taring Last 5 Days To Contact Your Costumer Care And Send Mail Also With My Document Abd Bank Details But Still The Are Not Respond My Call Or Mail I Have 10000rs Balance in My Mobikwik Wallet Please Reopen My Wallet Account Just Because Of 10000rs IS Big Amount For Me I Request To You Reopen My Wallet Account As Soon As Possible My Mobikwik Account Number is [protected] My Mail Address is sandhi.[protected]@gmail.com My Name is Rahisahmed S Sandhi
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                        S
                        satu1928
                        from Delhi, Delhi
                        Oct 30, 2019
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                        Address: 15/2 junction plot nirmala appt block no 46, Rajkot, Gujarat, 360001

                        Here i would like to let you know that fraud made with us by mediator one of reputed company that mobikwik my amount is deducted from my bank account on the date 28/10/2019 at 16:17 amount is deducted from my account... ([protected]) bank account number
                        I would like to request you that please find out the bank account details of the opposite party and let us known to me so that i can file a case against the fraudulent person

                        Name of account holder : ashokkumar mansukhlal sodha
                        Mobile number for communication : [protected]
                        Email id for communication : [protected]@gmail.com
                        Bank name from fraud made : central bank of india
                        Bank account no from fraud made : [protected]
                        Card number from which fraud made : [protected]

                        Please find attachment here transaction made from my bank...
                        Total 2 transactions done from my acc
                        1st transaction of rs 15097
                        2nd transaction of rs 15000
                        Total amount rs 30097
                        Mobikwik customer support has been notified about the posted complaint.
                        Mobikwik customer sex sexual harassment my family members.he call by this number [protected] I have evidence please help me...
                        Hello. Today I noticed a bunch of charges I do not recognize from Mobikwik. I have never dealt with it’s services . I have called my bank and blocked my card . I been robbed of $500 that has been fraudulently taken from my account
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                          7
                          700jafar
                          from Kolkata, West Bengal
                          Oct 29, 2019
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                          Sir,
                          My mobikwik account no [protected] and email id [protected]@gmail.com. I send rupees 9564 to a mobikwik account of [protected]@ikwik on 21st oct, 2019 at 9:11 pm having upi transaction id[protected].
                          Money was deducted from my account but didn't added to respective mobikwik account.
                          Please solve this problem. For this i am greatfull to you. With regards
                          Jafar iqbal
                          Mobikwik id - [protected]@ikwik
                          +1 photos
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            Shahed Pasha
                            from Mumbai, Maharashtra
                            Oct 27, 2019
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                            Address: 5-5-81 markandeya nagar gajularamaram jeedimetla, Hyderabad, Andhra Pradesh, 500055
                            Website: WWW.MOBIKWIK.COM

                            I have received a call from unknown person on 22-oct around 2 pm to 2:30pm and asking about credit card limit increase and life time validity free voucher and took my credit card details and unauthorised transaction was done of amount 2, 10, 000
                            Sbi-55000 ànd rbl-55000+55000+45000=2, 10, 000
                            And fraud transaction was ďone
                            In WWW.MOBIKWIK.COM
                            +2 photos
                            Mobikwik customer support has been notified about the posted complaint.
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                              Y
                              Yadav06561
                              from Gobardanga, West Bengal
                              Oct 26, 2019
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                              Sir mene 21 oct ko ek flight ticket kiya tha chennai to portblair sir ticket hua nhin or paise deduct ho gye or bo abhi tk refund bhi nhin hue hai pls help me my mobile number [protected] mene ticket happy easy go app se ki thi or payment mobikwik se to ticket to hi nhi uska transaction id hai dwejnpuz3nkqw pls help me for any query pls call me thnks
                              Mobikwik customer support has been notified about the posted complaint.
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                                P
                                poonammohanty
                                from Jamshedpur, Jharkhand
                                Oct 25, 2019
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                                I was got a call from shine.com on 22.10.19, one lady has told me that she will refund my registration amount of around rs.6000. She told me to transact rs.10 but when i enter for rs.10 transaction, rs.30000 was deducted from my hdfc bank account on 22.10.19 through zaakmobikwik app. It was deducted as rs.10000 in each transaction for three times. Then i blocked the card. I don't know how it happens. Please support with your end and kindly check in detail and help me out.
                                Mobikwik customer support has been notified about the posted complaint.
                                I was got a call from Shine.com on 22.10.19, one lady has told me that she will refund my registration amount of around Rs.6000.She told me to transact Rs.10 but when I enter for Rs.10 transaction, Rs.30000 was deducted from my HDFC bank account on 22.10.19 through ZaakMobikwik app. It was deducted as Rs.10000 in each transaction for three times. Then I blocked the card. I don't know how it happens. Please support with your end and kindly check in detail and help me out.

                                money was deducted from my bank account automatically - Comment #3570740 - Image #0
                                Dear Sir/ Madam,

                                sir we trying to bill payment on TAMILNADU ELECTRICITY BOARD (TNEB) bill amount Rs.1070/- deducted to my bank ac but receipt not yet received please check this issue. kindly check & waiting favorable receipt .

                                Thanking you,

                                money was deducted from my bank account automatically - Comment #3573228 - Image #0
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                                  G
                                  Gopalakrishnan Chandrasekar
                                  from Mumbai, Maharashtra
                                  Oct 24, 2019
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                                  Mobikwik Service request number 12189990

                                  Based on the above request, Mobikwik systems Pvt Ltd has blocked my wallet with value of Rs.10, 000.on 12th Sep 2019.

                                  But there is no proper response from Customer care no.[protected] and direts to contact Mobikwik Fraud Team at[protected]. But not even a single time in past 2 Months, this number has been answered.

                                  I want this issue resolved as soon as possible since my money has been locked for nearly 2 Months. Or atleast a proper response from Mobikwik would give me clarity.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Pleas i need rest my password
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                                    N
                                    Nandan K
                                    from Bengaluru, Karnataka
                                    Oct 24, 2019
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                                    There was a fraudulent transaction done by amex card : 3798 [protected] request to mark this transaction as fraud and already raised complaint in cyber security bangalore police. Also communicated to the bank and asked for dispute. As the otp was not entered by me (Card holder - nandan kumar) and somehow hacked in between and the card is now blocked. Please provide the details of type of transaction. Already tried communicating with mobikwik to flag this transaction but not able to connect with the customer care. Details : 20 oct zp mobikwi*mobikwik5000 gurgaon ₹ 9, 999.00 doing business as zp - mobikwik wallet-pg processed on 20 october, 2019 reference number at192930004000010089568

                                    Thanks, nandan,

                                    Fir no - 9064/2019 registered in cyber crime police station
                                    Gsc no. Po[protected]
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      A
                                      Ajo Koshy Joseph
                                      from Delhi, Delhi
                                      Oct 24, 2019
                                      Resolved
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                                      Resolved

                                      As i have reported some fraudulent transactions, mobikwik had disabled my wallet on 2nd oct 2019. Later the transactions are cancelled and money was refunded to wallet.

                                      From that day, i am requesting mobikwik to enable my account back via email to [protected]@mobikwik.com. They are not replying. The support mail id [protected]@mobikwik.com never accepts mail and will always bounce. I called customer care phone[protected] and told this issue once, getting this number is a luck. It will pick the call once if you try 10 times.

                                      Now mobikwik had generated the zip bill and asking me to pay. I have mailed them multiple times without the wallet being re-enabled i cannot pay it, as there is no other option. But they are not responding but keep on sending me sms and email to pay the bill and warning me it will affect my cibil score. Now they added penalty also to that, means they know i cannot pay the bill, still they are troubling me like anything.
                                      Oct 25, 2019
                                      Complaint marked as Resolved 
                                      Called me and enabled the wallet
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Same problem i have facing
                                      my query is - while i was doing recharge without my knowledge you mobikwik enabled zip wallet service and debited amount from that wallet which I didn't prefer. I will always prefer bank account menthod of recharge. I am ready to pay only the actual recharge amount (which is rs. 449) . And I am not ready to zip service additional amounts because it was not choosed by me, those got enabled without my knowledge.

                                      I have raised ticket regards so far no response and reached through customer care number also no response yet.

                                      wallet is disabled by mobikwik but asking to pay zip money - Comment #3853254 - Image #0
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                                        A
                                        arajita
                                        from Patna, Bihar
                                        Oct 24, 2019
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                                        Address: hinoo, Ranchi, Jharkhand, 834002

                                        I had payment add rs 11600 in mobikwik wallet through my sbi cc, but we are not transferring amount in my account. I had already submitted all documents as self attested, but no body proper response & not connected customer care.

                                        This has been pending from 17th oct, so request you to please resolve on high priority basis.

                                        My register mob no-[protected]
                                        Register email id - [protected]@gmail.com
                                        Mobikwik customer support has been notified about the posted complaint.
                                        This device is register other account.please contact customer care. Display screen dikha Raha Hain.

                                        cheating and dishonest - Comment #3569960 - Image #0
                                        cheating and dishonest - Comment #3569960 - Image #1
                                        cheating and dishonest - Comment #3569960 - Image #2
                                        cheating and dishonest - Comment #3569960 - Image #3
                                        cheating and dishonest - Comment #3569960 - Image #4
                                        cheating and dishonest - Comment #3569960 - Image #5
                                        cheating and dishonest - Comment #3569960 - Image #6
                                        cheating and dishonest - Comment #3569960 - Image #7
                                        cheating and dishonest - Comment #3569960 - Image #8
                                        cheating and dishonest - Comment #3569960 - Image #9
                                        Balmiki singh's reply, Oct 23, 2019
                                        Mobikwimk wallet to my listed account not credit my account.
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