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Mobikwik Complaints & Reviews

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Last updated Mar 27, 2024
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Mobikwik Phone Numbers

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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 214

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Ragi A.R
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Information

Address:Gurgaon, Haryana, 110016
Website:www.mobikwik.com

I have booked 3 tickets using MobikWik from Delhi to Manali in Himachal Heights Travel's Bus for 21 June and the boarding places shown were Majnu Ka Tila and R K Ashram. The latter was near to us and we opted the same as boarding place. Around noon we got a call from operator that due to "floods" caused by rains the BUS WON'T BE AVAILABLE from R K ASHRAM so we have to reach Majnu Ka Tila by 5:30 or 6. The R K Ashram was only 15 min away for...
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dharmendrasaiwal
from Nagpur, Maharashtra
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Balance deducted but bill not successful

Address:Akola, Maharashtra, 444001

Sir before some days on 26june i have paid my electric bill from your aap but sir the bill was not paid & the amount has been deducted from my account and i am trying to contact your customre care but from ur side iam getting no response my account has been registered by mr. Dharmendra saiwal no:[protected] my order no:mp[protected]
Sir, i hope that u will take serious action on this issue
And sir that months ammount has been...
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laxmiNaresh_46
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank Account debited but money not added to my wallet

Address:Hyderabad, Andhra Pradesh, 500039
Website:Mobikwik

Hi Team,

My phone number is [protected], email id is [protected]@yahoo.com, i have added 3500.00 to my mobikwik account on 2/7/2017referance number is[protected] and txn id is 909306, amount debit in bank account but the same is not showing in my mobikwik wallet, i have raised two requests, which are showing in my app and no response to it from last three days. Please take action on this....
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pcshivan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted for unsuccessful Prepaid Mobile Recharge and refund not given

Address:600078
Website:mobikwik.com

My mobikwik wallet no: [protected]. I initiated a transaction for Recharge of my dad's Airtel Chennai Circle mob no [protected]. Transaction Id: EN[protected] on 3rd JULY 2017 following which Rs. 349 was deducted immediately but that recharge never happened. I waited for a couple of hours, nothing happened and now after more than 4 days, the amount is still not recharged. I have been complaining to Mobikwik for the past 4 days without any action...
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A
anju_babu
from Bengaluru, Karnataka
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Bus ticket - Refund

Address:122002
Website:www.mobikwik.com

Hi Team,

I had booked a bus from Trivandrum to Bangalore for July 23 today on June 25 Transaction Id: 4N7ADJ16F0MIZ8O8 Transaction Id: 4N7ADJ16F0MIZ8O8 for bus ticket seems is not booked, as i have not recieved either sms or email confirming ticket booking.
Kindly refund both my credit card as well as from supercash on priority.

Have raised ticket 6697247 and 6724811 for this issue, but getting irrelevant...
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T
tabarak ali
from Gadhinglaj, Maharashtra
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Failed transaction not refunded payment approx 2 months hogaya

Address:410210

Hi sir/madam
Mai 2 may se ap logo ko mail aur complain kar raha hun.. Lakin ap log payment nahi return kar rage ho.. Kiya ap ki company chitin karne ki company hai. Kiya..
Mera name. Tabarak ali
Mera no [protected]
Date.. 2 may 2017
Amount " 1898.51
Mail id. [protected]@gmail.com
Ticket #6481022 / #6512322 /#6522833

Order no. [protected]
Railway tikit nikal raha...
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S
Speed2471
from Pune, Maharashtra
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Not returning money after complain they blocked my account

Address:Gurgaon, Haryana, 122016
Website:www.mobikwik.com

Sir, i am requesting to you look this matter. I raised complain against mobikwik on 2 jul 17 regarding return of my money which mobikwik app done 3 recharge on same number amount of 349*3=1047. Neither they return my money nor nor called me. On 05 jul 17 they blocked my mobikwik acct without my knowledge. It request you to check this company they are manipulating with people. Thanks subhash chand...
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M
mahi@
from Mumbai, Maharashtra
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No login

Address:Mumbai City, Maharashtra, 400051

No login after adding amount in vollet. my email is [protected]@gmail.com
and after 2 minutes of adding amount it stopped logging in saying incorrect passsword and no recovery email is been sent after number of aatempts. loook into it or refund the amount i have added. stop eating peoples money this is very shamefull cibetr crime you people doin...
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P
parth8585
from Srinagar, Jammu and Kashmir
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Want to refund amount

Address:Gurgaon, Haryana, 110008
Website:mobikwik. com

My recharge not done but amount cut from my wallet today at 09:44 am & order # EN[protected] & Mob number is [protected] who has recharge not done Kindly refund my amount.please please please please please please please please please please please please please please please please please please please please please please please please please please please I am so poor refund my amount please again...
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R
Ricbub
from Muzaffarpur, Bihar
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Money deducted but phone not recharged

Address:Gurgaon, Haryana, 122002

I recharged two of my prepaid mobiles through mobikwik about 24 hours ago.the money was deducted from my wallet but my phones are not recharged till now neither did I get my money back in my wallet.the transection number areEN[protected] of rs.300 and EN[protected] of rs.200.please solve the issue earliest possible....
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T
Trivedi2017
from New Delhi, Delhi
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My amount not credited to my source account .

Address:Delhi
Website:Mobikwik

Two times deduction of Rs. 2000/- from my source account, but wallet had only one times. I complain on 17 th June2017, and got the massage by email with ticket no. 6670967
Query
my account is not showing two timesRs. 2000 credit while as the same had been debited to my bank account.

Resolution
Dear User,

Greetings from MobiKwik!

This is in reference to your concern regarding...
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Shiv Srivastava
from Allahabad, Uttar Pradesh
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Fraudulent purchase

Address:Gurgaon, Haryana, 226021
Website:MOBIKWIK

A fraudulent deduction of INR 10000 has been made using card no.4592xxxx4719 from my SBI Savings account yesterday (3/7/2017) towards fraud purchase on POS MOBIKWIK 35456 at MOBIKWIK txn #[protected].The Caller had deceived me by giving me an assurance that my money would not be taken away from my account as I am not giving my PIN

Kindly cancel the transaction to enable me to get no money back.It seems to have happened at...
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Stuti Vermagupta
from Delhi, Delhi
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Money deducted but recharge not received

Address:Unnao, Uttar Pradesh, 209801
Website:Mobikwik app

On 30th June 2017 I recharged my Jio no with Rs 408. The amount deducted but the recharge not received. I have raised complaints by raising ticket Id- 6716180 . they said amount will be refunded a but still no cash back . even none of your company's customer care no is working. Kindly entertain my request, or I will take LEAGAL ACTION against your company.

My email : [protected]@gmail. Com...
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M
manishsingh.009
from Delhi, Delhi
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Mobikwik refund query

Address:201005
Website:MOBIKWIK WALLET

Dear sir, i did purchase online on 02 nd june, 2017. Payment was made through my mobikwik wallet. Same day i had cancelled the transaction. But refund not received after 30 days of cancelling the transaction. As per original site they had refunded money after ten days of cancellation of order to the mobikwik. Now whenever i had raise query to mobikwik it open ticket no. 6710585. Which was asked for detail, and same was shared, it showed query...
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Speed2471
from Pune, Maharashtra
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Same recharge done 3 times of 349*3=1047

Address:Gurgaon, Haryana, 122016
Website:Www.mobikwik.com

Hello I ware doing recharge yesterday on my mob [protected] by mobikwik wallet it was showing something's went wronge try again than I tried again it was showing same and in last 3rd time transaction successful. But when I saw my mobikwik wallet 349*3=1047rs had been detected on same mobile recharge no. [protected]. I called so many mobikwik Costumer care no but not connect. And also Airtel Costumer no they told to talk mobikwik. Now I request...
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Mine 123
from Kolkata, West Bengal
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Cashback not received for two payments

I have used mobikwik wallet twice(once for bookmyshow and other for dominoz payment) and both time i didnt received any cashback. Coupon codes used were correct yet no cashback received yet. Guys i hv horrible experience and i strongly suggest not to use this wallet. Other wallet-paytm and phonepe are far more reliable in terms of cashback promised....
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Shalini K s
from Bengaluru, Karnataka
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Credit card Fraud

Address:560068

Hi,

Yesterdat i received a call from the number [protected].He introduced him as ICICI bank Professional.He specified my credit card number and outstanding amount details.After Which i got a message saying transaction of Rs.55, 000 have been done through mobikwik.I have lodged compaint against this.Below is the FIS details:

FIR Details:
FIR NO:0306/2017 registered in Madiwala Police station, Bangalorebr...
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A
ashajoice
from Bengaluru, Karnataka
Feb 4, 2023
This thread was updated on Feb 4, 2023
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Mobikwik refund issue

Address:560035
Website:Mobiwik

I did some purchases online using mobiwik wallet and one had to be cancelled. I was trying out mobiwik for the first time. Even though the original online site refunded back my money, it went to mobiwik wallet and they are not giving it back. There is no customer care no mentioned in site and when i raised complaint for the same, they keep on telling they will resolve but no resolution even after 1 week. Whenever you return any product or...
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Sudhir Singh Chauhan
from New Delhi, Delhi
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Bus got cancelled but refund amount not credited

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

I booked a bus ticket on 23 june17 from Delhi to Jammu which got cancelled, but the amount is still not refunded.
I had already raised a ticket on MobiKwik app on 27 June and they said it will be credited in 48 hours but it's 1 July now and it's not credited yet. I had also reopened the ticket and replied but did not got any reply and since the last three days, the ticket status is showing as in progress.
I don't understand...
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Sudhir Singh Chauhan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket refund not received

Address:Gurgaon, Haryana, 122001
Website:MobiKwik.com

I booked a bus ticket on 23 june17 from Delhi to Jammu which got cancelled, but the amount is still not refunded.
I had already raised a ticket on MobiKwik app on 27 June and they said it will be credited in 48 hours but it's 1 July and it's not credited. I had also reopened the ticket and replied but did not got any resolution and since the last three days, the ticket status is showing as in progress.

My account is...
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