Mobikwik Complaints & Reviews

Hello sir, i m your regular user my no. Is [protected] and my id is - [protected]@gmail.com. On 22 july i payed my electricity bill because due date is on 28 july. And you said it will take 3 days but amount was not payed.. And now electric comapny charged penalty. And you not retuned my amount 1005. When i search in my transaction history then i saw you did it last time also you not paid the bill amount and not returned. It's very urgent sir and your are the responsible for the all my penalty charges.. If you not solve my issue in 24 hours i will sure send you a legal notice. Thank you solve my problem as soon as possible.

Money was refunded back by the bank to mobikwik account wallet after 12 days as purchasing and delivery of an item was not successful. Till date more than 15 days had passed i am not able to see my money in mobiwik wallet. Several complainta has been made to customer care but no result. Help me to get me back the refunded amount of rs - 1200 in my bank account from mobikwik.

Went to recharge my bsnl account for my mobile.
Was directed to enter the details
Selected the amount & pressed the recharge button
Sent to this company, they wanted me to create wallet.
I have created wallet & deposited rs. 209,
Money was deducted but recharge was for about rs.35!!!
Thought that something wrong
But received a message that don't worry money is safe
But recharge failed
Asked me to try again & need not pay again, but to repeat the procedure.
I did, again another rs.209 deducted & another recharge for about rs.35. Every time recharge is done only for a meager amount & most of the amount is held by the company.
Now when i enter the wallet it shows it as empty!!!
Brilliant!!!
I have added screen shots as photos which will explain things better.

It's highly disappointing to know that the app does not provide any support for issues.
I added 922 rs to the mobikwik account but the amount was deducted without informing me and with no reason.
Trying calling customer service support but no response after one and half hour call. Nobody answers the call.
This is disgusting. I just hate the fact that there is no transparency in the app. No service at all. Customer satisfaction is not zero but negative..in minus.

Sar mera nane suman kumar hai or mera date of burth 03/10/1995 hai
Sar mera no. [protected] hai mane 9999 addkiya tha ana waelit mai mughea kese ko pesa bhegna tha orr bank band hone ke karan ham account mai lod keye the mere ko bahut argent tha sar
Or mera ac 10 minat ke andar band hoo gaya
Sar ham bahut problam mai hu sar
Mera ac block hoo gaya hai
Sar aap kuch bhe kar ke sar plz account ko un blok kar degyea

Sar plz sar plz

Sir,
My mobile no.[protected] and I am recently added payment rs 1000. But, My money can not be transfer to bank account or other wallet. Please take necessary action.

Thank you,
DINESH THOOL

Mobikwik official complaint resolving email id [protected]@gmail.com
For any kind of complaints or problems please contact the above email id, and provide your details for quick resolution, the resolution time will be 2-3 working days. Submit your details in proper format and full details with contact number, and we will contact you as soon as possible....

I booked the bus ticket for delhi to udaipur from rishab travels than i canceled it again within 10 mins and as per the policy terms mentioned on the site, you have to refund me the full amount but the amount which i received was not full, mobiwik deduct some amount.

I already registered the complaint about it and talk with your customer support about this.

Please refund me the full amount as soon as possible.

Please help in refund my money. I have payment on jio rs 399 pack through mobikwik wallet. Transaction id rj[protected] and my mobikwik wallet becomes zero ans mooney is not recharged in my mobile number.
Please solve my problems as soon as possible. Recharge number - [protected].

Regards
Hariballabh dhakad
Contact - [protected]
Mail at - h. [protected]@gmail.com

Hi,

This is regards to a complain on harassing customer. I have raised my complain to mobikwik on 20 jul, 20179:57pm, as i was unable to do recharge on my number however instead of solving my query they keep on closing my concern without giving me a resolution.

I have recharge more than 1000 times using mobikwik on [protected] (Airtel-mumbai) and now from last few days i was unable to recharge again. When i raised this to them, they reverted back by stating its
Due to a system up-gradation and will get fixed soon and later on second day they reverted me back saying the issue and error is from operators end not from mobikwik.

1st false commitment - about system up-gradation
2ns false statement - error is from operators end not from mobikwik

If the error is from operator end, my recharge would have unsuccessful even from a normal distributors who recharge using their phone which they use for a recharge.

If recharge can be done by them how it can be an operators issue.

Would request you to please look into this as i feel they are blindly replying without proper investigation and harassing to their customer's. If you check twitter or any social website there are 100's of complain ob customer's which is still unresolved.

I would request you to please take strict action and fine them for harassing and also compensate to all customer's on this.

Will await for a positive reply from you.

Order no # 553clf185ec2f4. On 8/7/17 i made a payment of rs 289 to wow momo food store with vendor code of aaal36711. After the payment was sucessfully done by barcode scanning, the store manager refuses the payment and tried to convince that they already stopped working with mobikwik hence they are not accepting it anymore. He is blaming me that why i didnt i ask him before the payment was done. After that i again had to pay it by cash and was telling to contact the customer care of mobikwik to get the refund. So plz refund my amount if possible asap. Thank you.

Mobikwik worst service ever. Yesterday i recharged my jio number [protected], with rs.399 but money deducted from my bank account and recharge still not done. I am continuously reporting this issue but not any satisfactory reply made by mobikwik team. Please refund my money back as soon as possible. I will never recommend mobikwik to anyone because i faced that type of problem twice in a month.

Team,

This is to inform you that i have paid my electricity bill twice through mobikwik & as per the offer i got cash back but it is showing in super cash back now i m not able to use my super cash back amount & your customer care numbers updated on website it fake. You are making fool of the customer i will never suggest any one for this side very pathick services you are providing to the customer. If anyone read this my i request please don't use this paytm is much better this... Farhan hussain just try this number mobikwik customer care[protected] and[protected] as per the website... Number doesnot working"mobikwik customer care number toll-free delhi [protected] call disconnect but never connect" make fool of the customer

Please help in refund my money i have
Payment on jio rs 399 pack through
Mobikwik wallet transaction id
554bb34602f8 and my mobikwik wallet
Becomes zero ans mooney is not recharged in my mobile number.

Please solve my problems as soon as
Possible. Recharge number [protected]

Regards
Ravi prakash
Contect [protected]
Mill at. [protected]@gmail.com

From mobikwik i got call for my wallet transfer... N asked for my account number wid debit card details and debited my amount from my account 18000 plz help me from tis situation n transferred my money in my account any how.. It's hve debited 6 times 3000 rs from my account plz help me n transfer my money in my account... I got many calls from ur site as complaint mobikwik care n ten try debited my amount from my account plz help me n refund my money in my account please do it please...

Please help in refund my money. I have payment on jio rs 399 pack through mobikwik wallet. Transaction id 554b7efeab335 and my mobikwik wallet becomes zero ans mooney is not recharged in my mobile number.
Please solve my problems as soon as possible. Recharge number - [protected].

Regards
Vivek kumar
Contact - [protected]
Mail at - [protected]@gmail.com

I had paid my electricity bill of rs 10220 through mobikwik app on 15 th of july 2017 and they said that it will take 3 working days for update on bses rajdhani bill dest then i was regularly checking on bses but they didn't update. Today is the 4 th day. I complaints so many time but they always answer it will be update then i call customer service and they put me on hold for 27 long mins i am very much disappointed from mobikwik services i want either they update my bill or refund my amount. Plz support me..

Wrongly transferred to another number I was transfering to [protected] but wrongly it transferred to [protected] ...please help me from tis situation and amount was 1048 . Please help me ... Please help me as soon as and transfer to my account the amount 1048 in [protected] number ... I have transferred to worng number [protected] wallet amount please transfer to my account number [protected].. please help as soon as the amount 1048 n high amount I request you to resolve n refund it in my account ...
[protected]
[protected]@gmail.com
Please refund it in my account n help me please ...

Myself Santoshkumar,

Today I tried to book 1 railway ticket, but suddenly that transaction was cancled hence ticket was not booked, I confirmed from IRCTC. Even though my money in mobikwik account was deducted, I tried to contact them but no response for mails and calls, really worst thing happened with mobikwik. I have 4 customer care number but even single number was connected. I tried to contact them through mail and through thir app but no response from them till now.

Dear sir/madam
Yesterday i was recharged rs 870 but its gone something wrong date is 17-07-17 at night 10.55 pm.. So pls i request you refund my money. My dish tv number is 3670.. I have recharged dish tv by mobi kwick i have entered wrong digit. Kindly i request you pls refund my money as soon as. I hope i will return my money..
Thanking you
Govind b m