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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 210

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S
srinivas1988
from Kangayam, Tamil Nadu
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not getting super cashback rs.159

Address:Chennai, Tamil Nadu, 600012

I recharged my jio number [protected] of rs.399 by using code of newjio which is for supercash of rs. 159 flat. But i didn't get any cashback.
My mobikwik login details as user name [protected]/malla. [protected]@gmail.com

I am giving my transaction detail as required by you "your a/c xxxx591029is debited by rs. 399.00for avenues[protected]/https://www.mobikwik.com/thru net banking - ref:[protected]/08/2017 15:22-...
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S
shankar17mech
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wrong information about recharge pack

I recharged my vodafone kerala prepaid mobile for rs 247 pack.in mobikwik they mentioned as local + std calls free for 28 days. I completed my recharge based on mobikwik information but std calls are not going. Then i check ed with vodafone customer care they mentioned 247 pack for local calls only. I have attached the mobikwik app 247 pack information screen shot. Kindly refund the money immediately.

Order no: en[protected]br...
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S
sankar nandi10
from Kolkata, West Bengal
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electricity bill payment cesc ltd for june 2017

Address:Kolkata, West Bengal

Customer id [protected] sankar nandi lp186/16/2 consumer no [protected] bill no [protected] bill dated 25/07/17 for rs.3150/
Was paid on 03.08.2017 and rs.3120/ (With rebate) was debited from my bank account pos-WWW.MOBIKWIK.COM on 03.08.2017. Cesc ltd has sent me a green bill means they have not received payment. Please look into the matter immediately. Next bill due on 06/08/2017...
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M
manveersingh
from Noida, Uttar Pradesh
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no response by customer support.

Address:203389
Website:www.mobikwik.com

My acount "[protected]@gmail.com" not getting login from last one & half month & my balance money in my account, i am not able to use this, please solve my problem. I am facing that problem after upgradation of my wallet. I is showing that that account is not exhisting, when i gives the forget my password. Not getting any customer supports....
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K
Kolasani
from Hyderabad, Telangana
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money not added into mobikwik wallet

I added money3800 into mobiwik wallet through credit card. Money got debited from my card but the amount showing in mobikwik wallet is 0. I even didn't receive any confirmation for money adding.
I am receiving otp for registered mobile number but when i try to change the password mobikwik is saying wrong mobile number. Please transfer money back to my account.
Ticket i'd 6916130 opened....
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R
Rohansaw44
from Panaji, Goa
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amount not yet credited

Address:Pune, Maharashtra, 411001
Website:Mobikwick

Hi, i was doing a transaction on 5th july 2017 and adding 1000 rupees to my mobikwik wallet but that transaction had got falied. I have confirmed with zaagle and they have confirmed that this transaction is settled and money credited to mobikwik account.
Mobikwik is saying that they have not received any amount from zaggle.
I have already sent a bank statement to mobikwik but they are not responding to my query....
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D
dipti magnani
from Ahmedabad, Gujarat
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can't use mobikwik account

Address:Ahmedabad, Gujarat, 380013
Website:Mobikwik

Sir, today i create my mobikwik account & updated with my aadhar card. I add money through debit card in my wallet to shopping online. I got all the updated balance info on my registered email id. But after that it shows that "my account is disable" and i am not able to access my account not to complain from that userid to mobikwik customer care.

I search on net to complain about the issue.
The contact no is showing...
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H
Harsha Maurya
from Pune, Maharashtra
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transfer

Address:Mumbai City, Maharashtra, 400013
Website:Linkedin

I am send to airtel bank transfer money to mobikwik (Mobile no: [protected]) but in mobikwik wallent are not relfect money.. Details give below... We are request to kindly solve my problem.

1. Transaction id :[protected] amount :600/-
2. Registered email address: [protected]@gmail.com mobile no.[protected]
3. Date : 22.08.2017
Time: 3.10 pm
Transaction: [protected]...
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D
deepakupadhyay007
from Shimla, Himachal Pradesh
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useless sms I am getting from this company

Address:249407
Website:www.mobikwik.com

I have once member of this company to recharge my mobile i paid the amount but the recharge was not done and i did my recharge from other site after that i got recharge done by this mobikwik so i wasted my money. I complaint from the company to refund me back my money but they didnt. Than i deleted my account from this website i dont like the way of working of this company. Now i have problem i am getting sms from this company i dont want...
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T
Tanikonda Prasad
from Bengaluru, Karnataka
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money deducted but not credited to mobikwik app

Address:Hyderabad, Andhra Pradesh, 500045

Hi mobikwik peoples,
I heard good about mobikwik app but not for me..
While adding money to mobikwik in that process from my account money (2300) debited but not credited to mobikwik wallet. It is happed in november but not resolved till date. I need my money urgent it is essential for me plz resolve this issue

Mob:[protected]
Mail-id: prasad. [protected]@gmail.com...
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P
Pooja Datta Choudhury
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money added but not able to login into account

My registered email i'd is [protected]@gmail.com. Money got added to the account but while trying to login i am not able to login as it's connected to my old number which i am not using now. Customer care is not helping. Please help. Many times tried to call customer care but no luck. They are cheating customer. 890 rs got stuck into the account. Please help....
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D
Dusmanta Sekhar Padhi
from Asansol, West Bengal
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super cash uses

I had rs 355 balance in super cash balance. Today l have purchased a railway ticket. According to your rule rs 35.50 is not deducted from my super cash balance. Lt happened 3 times. Super cash is added but not used at all. Thus super cash will be meaningless for me. Again its not easy to contact the care centre, everything looks like fraud, pleae solve the problem...
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Address:411005

Today in the morning i recharged my dad's mobile with 199 for the benefit of 30000 sec for 28 days as it showed by the mobikwik but it came wrong because it is showing wrong information.
Kindly help me with refund.
They are not available anywhere to contact so i complained.
Other details are as following :
Date of recharge: 21/08/2017
No. Recharged: [protected]
Amount: 199
Benefit as per mobikwik...
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B
bkarora
from Mohali, Punjab
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redemption of payback points

I made a payment of rs 50 to tatasky for my dth connection against my payback points on mobile. As per rule only 200 points should have been redeemed but i got a message that 520 points have been redeemed. I do not know why? So, virtually i have lost 320 points equivalent to rs 80 in the process. May i request the company to reverse these points to my wallet account....
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E
Er Ravindra Maske
from Mumbai, Maharashtra
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account block ho gaya hai.

Address:400218
Website:[email protected]

Account block ho gaya hai.
Mera jis number pe otp jata hai vo number kho gaya hai.
Mai koi bhi recharge nhi kar pa raha hu.
Aur mai 2 saaal se mobikwik use kr raha hu.
To meri madat karo.
Mai bahut hi atka hua hu. Kuch bhi karo jaldi se karo.
Mera account block hua hai vo nikal ke de do sirf.
Aur mera otp wala number [protected] pe ana chahiye
Vahi number bank se juda hai.
So help...
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Address:New Delhi, Delhi
Website:www.mobikwik.com

My complaint id ticket # 6873610. There is no reply from them. On 14 aug 2017 i did shopping on pantaloons store in dlf mall sector 18 noida. Due to some technical problem payment was charged seven times. You can see in my transaction history. Payment amount is 688.97. And my super cash is also utilized seven times. I talked to the pantaloons also they are saying we got the payment only one time if you want we can refund you as cash or return...
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B
bpshilpa
from Mumbai, Maharashtra
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my wallet blc was rs 11084

Address:Mumbai City, Maharashtra, 400022
Website:www.mobikwik.com

Dera sir login id [protected]@gmail.com cell no[protected] my wallet was blocked in aug i had complain in your mail id they replayed on mail send you account details we will transfer your fund in same account i had sended my account detail they refunded only 1084 balance 10000/- not refunded till now

₹ 10000

Has been successfully added to your mobikwik wallet!

Thank you very much for adding...
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B
Brajesh pandey
from Mohali, Punjab
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cash back of dish tv recharge

Website:MobiKwik

I recharge my dish tv on 14th aug -2017
My cash back money of rs-300/- not credited in my account yet
Mob no-[protected]
First i request to you kindly credit money to my account
If it's not applicable easily for the customer then what is matter of advertising at global level
I m a new customer of this app
And in the first experience i found it useless or fake promise by the company
I hv expense...
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P
Poonam “nirwania”
from Agra, Uttar Pradesh
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no refund of money in an offer

Sir on 16 of august 2017 i recharged my jio no in morning with rupees 399/. First of all i checked an offer in mobikwik which was of getting 59 rupees as cashback in my account. I used a code that was provided by you that was jiomvk and then recharged my number. But still i didn't get the money as cashback of 59 rupees. Sir please take concerned action about it......
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Address:411033
Website:www.mobikwik.com

Dear sir,
I had done prepaid recharge on 31 july 2017 for following transactions:
1. Idea [protected] - rs 70/- (Talk time) transaction id :en[protected]
2. Idea [protected] - rs 98/- (Data pack) transaction id :en[protected]
3. Airtel [protected] - rs 50/- (Talk time) transaction id :en[protected]

For all above three transaction message received is recharge successful and amount has been deducted from...
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