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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4533
3178
+91 94 6644 6644
2292
2243

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Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 213

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K
Kearan Sharma
from Pune, Maharashtra
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unprofessional behaviour and harassment

Address:122016
Website:MobiKwik is an e-wallet company

Hi,

This is regards to a complain on harassing customer. I have raised my complain to mobikwik on 20 jul, 20179:57pm, as i was unable to do recharge on my number however instead of solving my query they keep on closing my concern without giving me a resolution.

I have recharge more than 1000 times using mobikwik on [protected] (Airtel-mumbai) and now from last few days i was unable to recharge again. When i...
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I
Indrockz
from Kolkata, West Bengal
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refund against order no # 553clf185ec2f4

Address:Kolkata, West Bengal, 700032
Website:Mobikwik

Order no # 553clf185ec2f4. On 8/7/17 i made a payment of rs 289 to wow momo food store with vendor code of aaal36711. After the payment was sucessfully done by barcode scanning, the store manager refuses the payment and tried to convince that they already stopped working with mobikwik hence they are not accepting it anymore. He is blaming me that why i didnt i ask him before the payment was done. After that i again had to pay it by cash and...
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S
sanju sara
from Delhi, Delhi
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money deducted but recharge still not done

Address:New Delhi, Delhi, 110085

Mobikwik worst service ever. Yesterday i recharged my jio number [protected], with rs.399 but money deducted from my bank account and recharge still not done. I am continuously reporting this issue but not any satisfactory reply made by mobikwik team. Please refund my money back as soon as possible. I will never recommend mobikwik to anyone because i faced that type of problem twice in a month....
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F
Farhan Hussain
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website

Address:New Delhi, Delhi, 110007
Website:www.mobikwik.com

Team,

This is to inform you that i have paid my electricity bill twice through mobikwik & as per the offer i got cash back but it is showing in super cash back now i m not able to use my super cash back amount & your customer care numbers updated on website it fake. You are making fool of the customer i will never suggest any one for this side very pathick services you are providing to the customer. If anyone read this my...
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R
Râvï Bhāî
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against refund money

Address:Sonbhadra, Uttar Pradesh, 231216
Website:.....

Please help in refund my money i have
Payment on jio rs 399 pack through
Mobikwik wallet transaction id
554bb34602f8 and my mobikwik wallet
Becomes zero ans mooney is not recharged in my mobile number.

Please solve my problems as soon as
Possible. Recharge number [protected]

Regards
Ravi prakash
Contect [protected]
Mill at. [protected]@gmail.com...
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A
Archana Sarda
from Ahmedabad, Gujarat
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debited my account

Address:Surat, Gujarat, 395007

From mobikwik i got call for my wallet transfer... N asked for my account number wid debit card details and debited my amount from my account 18000 plz help me from tis situation n transferred my money in my account any how.. It's hve debited 6 times 3000 rs from my account plz help me n transfer my money in my account... I got many calls from ur site as complaint mobikwik care n ten try debited my amount from my account plz help me n refund...
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V
vivek9122862277
from Belsand, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against refund money

Address:Jamui, Bihar, 811307
Website:www.mobikwik.com

Please help in refund my money. I have payment on jio rs 399 pack through mobikwik wallet. Transaction id 554b7efeab335 and my mobikwik wallet becomes zero ans mooney is not recharged in my mobile number.
Please solve my problems as soon as possible. Recharge number - [protected].

Regards
Vivek kumar
Contact - [protected]
Mail at - [protected]@gmail.com...
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G
Gourav Nanda
from Noida, Uttar Pradesh
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bill payment not updated

Address:New Delhi, Delhi, 110027
Website:Mobikwik

I had paid my electricity bill of rs 10220 through mobikwik app on 15 th of july 2017 and they said that it will take 3 working days for update on bses rajdhani bill dest then i was regularly checking on bses but they didn't update. Today is the 4 th day. I complaints so many time but they always answer it will be update then i call customer service and they put me on hold for 27 long mins i am very much disappointed from mobikwik services...
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A
Archana Sarda
from Ahmedabad, Gujarat
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wrongly transferred

Address:Surat, Gujarat, 395007

Wrongly transferred to another number I was transfering to [protected] but wrongly it transferred to [protected] ...please help me from tis situation and amount was 1048 . Please help me ... Please help me as soon as and transfer to my account the amount 1048 in [protected] number ... I have transferred to worng number [protected] wallet amount please transfer to my account number [protected].. please help as soon as the amount 1048 n high amount...
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S
Santoshkumar12
from Bengaluru, Karnataka
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regarding deduction of amount

Address:585309
Website:www.mobikwik.com/help

Myself Santoshkumar,

Today I tried to book 1 railway ticket, but suddenly that transaction was cancled hence ticket was not booked, I confirmed from IRCTC. Even though my money in mobikwik account was deducted, I tried to contact them but no response for mails and calls, really worst thing happened with mobikwik. I have 4 customer care number but even single number was connected. I tried to contact them through mail and through...
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R
Ramacharya B Managuli
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge dish tv

Address:587119

Dear sir/madam
Yesterday i was recharged rs 870 but its gone something wrong date is 17-07-17 at night 10.55 pm.. So pls i request you refund my money. My dish tv number is 3670.. I have recharged dish tv by mobi kwick i have entered wrong digit. Kindly i request you pls refund my money as soon as. I hope i will return my money..
Thanking you
Govind b m...
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S
Sunita Vikas kwatra
from Gurgaon, Haryana
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my account is blocked -

Address:122002
Website:www.mobikwik.com

After adding about 3000 in my wallet, my account is disabled with no information. I've writter to [protected]@mobikwik.com however there is no reply on my emails.

There is no direct number that i can reach out to mobikwik people and raise my concern. This is really pathetic.

Request you to please look into this and escalate to the right channel to get this issue fixed.

Thanks a ton...
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N
NagaRajuIndukuri
from Hyderabad, Telangana
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money is not refunded to my account

Address:Hyderabad, Andhra Pradesh

Money deducted from my bank account but not yet credited into the mobikwik wallet 4 reviews i. Nagaraju on 6.4.2017 submit a complaint dear, i recharged my mobikwik wallet amount with a bank transaction amount of rs.4200/-. The status of the webpage shows invalid, but money was deducted from my bank account and still not credited into the mobikwik wallet. Reading all the reviews here, i am very much concerned, kindly refund my money or atleast...
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A
ariva
from Nattam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong transaction

Address:Chennai, Tamil Nadu, 600100

I have transferred amount to a wrong mobikwik number ([protected]). I am using mobikwik for the first time. So i need help from mobikwik team to get my money back.
I am not sure if this money can be used by the unknown user.
I want my money back. I want help from mobikwik team.

Please respond as quick as possible.

Id : 553f31ac24957
Rs : 1500

Please refund money to my mobikwik...
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V
VivanMeth
from Mumbai, Maharashtra
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fraud in terms of utility bills facility

Address:Thane, Maharashtra, 421201
Website:mobikwik

I have paid electricity bill through mobikwik app and after getting their message of successfully done. I came to know from mseb site that the bill was not paid even after a week and have to bear the late fees because of their mess and they said to refund the amount in wallet, what a waste and above their offers sucks. Even if you get supercash, one can utilize only 10% of that amount for one transaction done that to above 100. Well i would...
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K
kpjm
from Thiruvananthapuram, Kerala
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Payment to 7400374540

Address:Thiruvananthapuram, Kerala, 695005

Dear sir, madam,
I have registered with getdataentry.com under mobile number [protected] and transferred successfully rs. 425 to [protected] for order id 553f351437bae through mobikwik on 10 july 2017 between 1 pm & 3 pm
After payment i was supposed to get a message with my transaction id to proceed with getdataentry jobs. Instead i got a message message from mobikwik which reads as follows :
Voda sms received rs 425....
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S
suddu84
from Mumbai, Maharashtra
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Wallet money incorrectly credited

Address:Gurgaon, Haryana, 400071
Website:Mobikwik

I have been trying to explain my problem to the customer care for the last one week but i'm vain.
I added 11794 to my wallet through my credit card and only 8048 got credited to my mobikwik wallet. However, my credit card was charged for the entire 11794.
I've been trying to convey this to mobikwik that either add the balance to my wallet or refund the amount to my credit card. There has not been one proper response from them....
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G
gargcoolarun
from Delhi, Delhi
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Delhi jal board bill payment

Address:New Delhi, Delhi, 110059
Website:mobikwik

Unable to do the transaction for delhi jal board giving error as not reachable but the delhi jal bord site is working perfectly alright as i have paid the bill on the site as well please clarify
# 6756160 others11 jul, 20174:08pm
Unable to do the transaction for delhi jal board giving error as not reachable but the delhi jal bord site is working perfectly alright as i have paid the bill on the site as well please clarifybr...
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Address:421003
Website:Mobiwik

Respected sir/madam
My mobiwik account deatails are
[protected]@gmail.com - email
[protected] - mb no.
I had paid the electricity bill 3 days before of rs 940 (Incident beneficial amt as to before due date), the amount has been deducted from my wallet, but it is not paid, my electricity bill is showing pending on their portal,
So plzz take some quick action and do the needful,
I hope my complaint...
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Address:411027

I was doing a mobile recharge from tata docomo site and it asked me to do the recharge via mobikwik only. Hence i have added the required amount in mobikwik wallet at the same time but finally the amount was deducted from my bank account and recharge got failed. Mobikwik wallet also showing 0 rs balance.

Date : 09 july 2017
Requesting for return money...
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