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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3183
+91 94 6644 6644
2292
2244

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 217

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V
vijaibaskar
from Hisar, Haryana
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Amount is deducted from both my main account and super cash

Address:560085
Website:mobikwik

I purchased an item from bigbazaar worth of 129 rupees from mobikwik. Rs.129 is deducted from mobikwik main account and from the supercash also 15 rupees is deducted. (That means mobikwik has taken 144 rupees from me). Why 15 rupees is deducted from supercash. After analyzing my supercash account, i found that last 5 times, the amount is deducted from supercash apart from the billing account from my main account.
The mobikwik is nothing...
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N
nitft
from Delhi, Delhi
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Nitin singh - payment reversal complaint

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Dear team,

My name is nitin singh, mobile no [protected].

While making payment to ezeego 18.05.2017 through mobikwik gate, the transaction got failed. The payment got credited in the mobikwik wallet.
I had requested mobikqwik to reverse the payment to by credit card. The mobikiwk team assured that they will do it in 3-25 working days but till date it has not been credited.

Following are...
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S
swapnil.nile
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Consumption of supercash

Address:411017

There is an offer by mobikwik that we can use 5% of the supercash on bill payments. I tried to pay bill of petrol via mobikwik, trying to utilize the supercash. But the wallet is not consuming supercash and asked me to add more money. I tried to reach mobikwik regarding this issue via raising requests on their app. Followed up many times with them but did not get any response. Also the contact numbers are not working. They are looting customers....
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G
Garima Miglani
from Noida, Uttar Pradesh
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Wallet disabled without any information

Address:Gautam Buddh Nagar, Uttar Pradesh, 122002
Website:www.mobikwik.com

I upgraded my wallet (Id - [protected]@gmail.com) through aadhar card and filled wallet with some money on 15th june 2017. I received an email same day from [protected]@mobikwik.com that my account is disabled and they want some proofs like identity proof and bank statement. I provided them all required documents and received a reply from them that they have re-activated my account. But, to my surprise they have disabled my id again without...
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Address:600088

Transaction id-imbk[protected] dated 8th jun
[protected]@gmail.com
Amount-rs555.68
Type of transaction - reversal of payment from ebay.
The transaction of rs 555.68 was made via mobikwik wallet at ebay on 30 may 2017. The transaction was successful, but ebay cancelled the order as the stock was over and they promptly initiated the refund.
On 8th jun 2017 i received an email confirmation from mobikwik...
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J
Jevish Sheth
from Mumbai, Maharashtra
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Its leaking money from my wallet

Address:Bangalore, Karnataka, 560092
Website:www.mobikwik.com

I have been using mobile wallets for the past couple of months. And mostly i check the opening and closing balance of my wallet every month as it is also kind of a bank account where money transactions are happening.

When working with mobikwik wallet balance, first of all their way of providing credit / debit is completely wrong and they use some kind of supercash thing in my wallet history which never match with my transaction...
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Address:422009
Website:www.mobikwik.com

Dear team,

I had added 1017 rupees through my debit card and i got only 651 rupees in my mobikwik wallet even though i have requested many time to mobikwik customer care however no one replied yet. Its ridiculous.
Requesting to you, do the needful as i want my remaining amount in my wallet at earliest.

Invoice is attached for your reference and action.
Many thanks.!...
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Address:Alwar, Rajasthan, 301001
Website:www.mobikwik.com

I am very disappointed with mobikwik service.

I payed electricity bill with provider (Jvvnl) on date 14 may 2017 of rs.2231, money was deducted and confimation message shows payement done.

But now my bill shows due with addition of pending amount (Rs.2313).

Why my bill shows due??

Money was deducted and not refunded to account till now.

Information is given here, br...
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Address:Gurgaon, Haryana, 12202
Website:www.mobikwik.com

I had placed an order with zomato via mobikwik wallet, but was failed and the amount didn't go through
Have an email communication with zomato, stating that the money was never received and got refunded as soon as it hit their servers.

I raised a ticket with mobikwik, where initially they replied 7-10 days, after that money will be refunded. Then they put ticket in resolve status.

Now many days have passed,...
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Address:Mumbai City, Maharashtra, 400708
Website:www.mobikwik.com

What kind of joke this people are doing with their customers. I had 1420rs in my wallet when i used transfer money option it was saying min balance should be 1481rs. After adding balance to make it 1481 again it is saying min balance should be 1575 i added that as well after that it is saying min balance should be 1634. Are you people making joke of your customer. It is totally waste of time. A worthless app it is. I want my money back in...
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I
imsourav7
from Kolkata, West Bengal
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Recharge not received but balance deducted.

Address:Gurgaon, Haryana
Website:mobikwik.com

I did 2 recharges of 200₹ each on my airtel mobile number. I have received only one recharge. The order numbers are en[protected] and en[protected]. While the former was successful the later was not. When i contacted mobikwik team i was told that the recharge is successful and they marked the issue resolved but i have not received the recharge. I have mailed them back but i have not heard from them since. Mobikwik's customer service is really...
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J
JAY KHIRA
from Vadodara, Gujarat
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Payment return proceed

Address:380001
Website:www.mobikwik.com

Dear, sir

I m try to pay my vodafone bill at +91-[protected]
But by mistek type the number is +91-[protected]

Now my problem is mobikwik is received amount from my wallet

I m request mobikwik to return my money nut mobikwik says to

I m contact vodafone customer care and i m contact their but

Vodafone says me to [protected] is not number and

Vodafone...
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A
Ashish Rock
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but its but received by merchant

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.mobikwik.com

Hi bipin,

I am using mobikwik from last two year but faced a issues like this i made a payment of 845 to a merchant but i does not reched to merchant and amount got deduct from my account and i did not received any refund, i tried to reach your customer care but there is no phone no. Available. I am loosing my trust from mobikwik.

My registered mob no. [protected] and email id [protected]@gmail.com
br...
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R
rauths
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Bus cancellation refund

Hi,

I've booked a ticket from hyderabad to bangalore on 6/08/2017.
Later, i'd cancelled a ticket immediately, i didn't get my money refunded.
Here are the details: m-ticket — pnr723qrxb7 doj:[protected], hyderabad to bangalore, dep. Time: 10:55, bus type: volvo multi axle semi sleeper i-shift b9r (2 2), operator name:; new satnam travels (D6) and boarding at aramghar.
Can you please process the amount...
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A
anksanghvi
from Mumbai, Maharashtra
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Bus information given is wrong and miss the bus... Want my money back

Address:Gurgaon, Haryana
Website:Mobikwik

Bus number given to us is ending with 4949 multiexcel volvo and i have missed the bus coz actual bus has not come. Even the travel company has not sent me correct details and he did not even call me.
After bus has departed, travel guy has called me nd told me that sir bus has passed u need to arrange something else and ask mobikwik to refund ur money.
I have booked separate tckt in other bus finally
Already raised complaint...
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G
gautmv
from Sawai Madhopur, Rajasthan
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Payment issue and refund

Address:Kota, Rajasthan, 324005
Website:www.mobikwik.com

I had a payment of 3969 at 10.07 am on 14 may 2017 for electricity bill payment in favor of ' jaipur vidhyut vitran nigam limited ' but my bill was not deposited and they also do not inform me at that time my bill has not paid till now and i also have taken a ticket for complain but they are not responding to my complain... Phone is also not picked... I want my refund as oon as possible please help me...
Regards
Vinod gautam...
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P
Pushkarojha99
from Mumbai, Maharashtra
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Reliance electricity bill not paid

Address:400058
Website:Mobikwik

Hi,

I had paid my reliance electricity bill of rs. 1320 using mobikwik. The amount was deducted from my mobikwik wallet, but on the reliance website, it still shows the amount as pending even after 10 working days.

I have raised a ticket on the mobikwik site, but i have received no response. There is no response at the customer care number as well.
The status in help & support shows "in progress" without...
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H
Hissie
from Basti, Uttar Pradesh
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Wallet debit issues

I got debited 1074 from my mobiwik wallet while having online purchasing from sss... But my merchant did not received payment... My order was not created... My mobiwik no is [protected].. I want my amount to be refunded as soon as possible... I m just so un satisfied with this problem... I got money debited and my order was not created... Help me with my issue...
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A
Abhinit Barnwal
from Raha, Assam
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Money not added to my wallet

Address:91

I've added 410 rupees in my wallet from my account but the problem is that the money has cut from my bank account and not been added to my wallet.
Now i thought to complaint through the app but not it is saying that the login id is invalid please help me to get my money back.
And when i have tried to log in after logging out it is again saying invalid...
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D
deva kumawat
from Mumbai, Maharashtra
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Success payment not received

Address:Mumbai City, Maharashtra, 400050
Website:[email protected]

Hi
Devendar kumawat no [protected]
Emaill id devendar. [protected]@gmail.com

Mene mobikwic to bank trancfer kiya @5000 9 jun ko abhi tak bank me nahi aya or nahi wallet me to kya wallet me ayega ya nahi bahut time se use kar raha tha lekin ye 3 din ka prossece hota hai aaj 5 din hai abhi tak koi riply nahi or custemer care me call nahi lag raha i or lag raha hai to koi accept nahi kar raha hai...
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