Mobikwik Complaints & Reviews

Hello I ware doing recharge yesterday on my mob [protected] by mobikwik wallet it was showing something's went wronge try again than I tried again it was showing same and in last 3rd time transaction successful. But when I saw my mobikwik wallet 349*3=1047rs had been detected on same mobile recharge no. [protected]. I called so many mobikwik Costumer care no but not connect. And also Airtel Costumer no they told to talk mobikwik. Now I request you to look this matter and return my money in my mobikwik wallet.[protected]. I am contacting to mobikwik but no number is connecting.

I have used mobikwik wallet twice(once for bookmyshow and other for dominoz payment) and both time i didnt received any cashback. Coupon codes used were correct yet no cashback received yet. Guys i hv horrible experience and i strongly suggest not to use this wallet. Other wallet-paytm and phonepe are far more reliable in terms of cashback promised.

Hi,

Yesterdat i received a call from the number [protected].He introduced him as ICICI bank Professional.He specified my credit card number and outstanding amount details.After Which i got a message saying transaction of Rs.55, 000 have been done through mobikwik.I have lodged compaint against this.Below is the FIS details:

FIR Details:
FIR NO:0306/2017 registered in Madiwala Police station, Bangalore
GSC No:PO[protected]

Requesting you cancel this transaction and take necesary action against this.

I did some purchases online using mobiwik wallet and one had to be cancelled. I was trying out mobiwik for the first time. Even though the original online site refunded back my money, it went to mobiwik wallet and they are not giving it back. There is no customer care no mentioned in site and when i raised complaint for the same, they keep on telling they will resolve but no resolution even after 1 week. Whenever you return any product or...

I booked a bus ticket on 23 june17 from Delhi to Jammu which got cancelled, but the amount is still not refunded.
I had already raised a ticket on MobiKwik app on 27 June and they said it will be credited in 48 hours but it's 1 July now and it's not credited yet. I had also reopened the ticket and replied but did not got any reply and since the last three days, the ticket status is showing as in progress.
I don't understand whats taking them so long to process the refund.

I booked a bus ticket on 23 june17 from Delhi to Jammu which got cancelled, but the amount is still not refunded.
I had already raised a ticket on MobiKwik app on 27 June and they said it will be credited in 48 hours but it's 1 July and it's not credited. I had also reopened the ticket and replied but did not got any resolution and since the last three days, the ticket status is showing as in progress.

My account is registered​ with the name of Sudhir Singh Chauhan, and mobile no
[protected].

Iam Shivakumar S Patil
One of the User of Mobikwik Application,
My Phone Number [protected] Recharge is not possible from last 2 months, 671 Rupeess Balance is there and application also updated but Any recharge is not possible... Error message occurred to be in the time of recharge...
"Something went wrong"

Solve this problem Immidiatly ...

Respected Sir,

A UNKNOWN PERSON GOT OTP NUMBER OF MY SBI ACCOUNT [protected]..AND FRUOD/TRANSFAR 50000/- RUPEES IN MOBIKWIK ACCOUNT OTHPG 429739 ZES* today on 29/06/2017 at around 2:45 PM. I have alredy made FIR police report at RISHIKESH(COPY ATTACHED).I have also sent the complain to your online portal services. ALL the available online customer care no of MOBIKWIK is not working. So, I am sending you mail on this matter and seeking help from you.

The mobile no from which i call is [protected]. fraud number that has cheated Rs 50, 000.

REGARDS

DR PRASHANT KUMAR

SENIOR RESIDENT

AIIMS RISHIKESH

[protected]

[protected]

KINDLY LOOK INTO This urgently. I HAVE BEEN Duped of 19, 999 by a person claiming to call from my bank. The person called me saying that he needs my details like adhar card and debit card number. IMMEDIATELY HE DID THIS TRANSACTION FROM MOBIWIK, TXN[protected]. KINDLY Cancel this transaction and contact me on my email I'd, sonaki.[protected]@gmail.com. This transaction took place at 12:30 pm today.Pls help

Hello i complaint on consumer complaint few days back and i received a call and i gaved hime the details of my mobimwik 500 rs debit through fraud method, but their is no yet response from consumer complaint from that time.
May i know that when it will get resolved?
Please solve my complaint i have been debited my 500 rs mobikwik balance through fraud method..please help..
Email id [protected]@gmail.com

Dear sir, i booked a ticket on 14 th june 2017 from bangalore to hyderabad through mobikwik in kaveri travels. Next day operator said bus was cancelled and the money will refunded to your mobikwik wallet with in 24 hrs. I waited up to 18th june but my money was not refunded. Then i called to operator (Kaveri travels) and they said we already given a msg (Refund initiated) to mobikwik but there is no response from there side. Plz resolve your query with mobikwik only. Then i raised a complaint the same issue through mobikwik help center on the same day. As per there policy issue will be resolved with in 7 days/working days. Still now my money was not refunded from mobikwik. Even they are not allowing me to alert them through message. Plz take an action on mobikwik and resolve my problem.

Plz find attached screen shots of my issue

Deatails of my bus ticket:-

My bus ticket pnr number: abrs5901313
Ticket booked on: 14/06/17
Ticket cancelled on : 15/06/17
My query raised in mobikwik on: 18/06/17

Thanks and regards
Vijaya kumar. B
Mob: [protected]
Hyderabad
Telamgana

I booked a bus ticket using mobikwik app,
From: chennai.
To: madurai.
Trip date: 23 june, 2017.
Bus operator name: sri renugambal prathika travels
Ticket pnr: 72zub3yh
Operator pnr: 72zub3yh
Total fare: 800.00.
On the trip date (23 june, 2017) i received a message that the bus operator cancelled the trip due to some reason.

Need refund amount.

Dear sir

I have been calling all the customer-care numbers of mobikwik but they are not responding. I have mailed them to update my mobile number from [protected] to [protected] but till date they have not updated the same. Also i have lodged eticket provided on their website which is still unresolved.

Such a operator is operating in indian market with out any customer care.
Arent there any rules for them.

Kindly update mobile number or return my balance to my bank account.

Hi,

I have booked bus ticket through mobikwik but some reason bus was cancelled that day. Till now i didn't get the refund. I have raises ticket in mobikwik website but till now no response.

Here is the details
Mobikwik tracking ticket id # 6672778

Ticket details

Hi, i have booked the bus ticket but bus operator service called me and they said bus trip was cancelled due to some reason. So when can i get the refund. Kindly confirm me. Here is the details. Booking confirmation on mobikwik, pnr 72nsfrbk,[protected], chennai to namagiripettai ticket pnr72nsfrbk operator pnrpth6ff435239 total fare? 477.00 operator name pari travels please let me know if you want any concern. Thanks, suresh [protected]

Dear sir,
My phone was stolen on 13th june and there was tranaction on my wallet money was added to my wallet and then transfered to amit kumar reference id 551fb52ec75dd for 10000 & 8832bcf4428c for 9000. Please help in giving me is address, contact details to locate him. Please help i could locate this through statement as he has done similar transaction in my phone i have lost money. Please help me locate this person. Please reply...

Mobikwik — mobikwik add money related issue.
Sir,
My registered mobile no. Is [protected] i added some amount but it has not been updated im my wallet and the amount has been deducted from my account. I have not got my amount back even after 45 days. The ticket no of that transaction is showing. I want my money back soon. The customer service of mobikwik is very bad. I have not got my amount till date. When i wrote complain about thus to mobikwik feedback, they told that your issue has been forwarded and will recover soon but as already mentioned it has not been updated in my wallet. So please arrange it as soon as possible...

Sir i am srikant. I am regular student for mobikwik in 4to5 is not open so my account is blocked sir my mali [protected]@gmail.com.. And phone number -, [protected] sir plz... I am request my account re activation so i am happy because sir my wallet is 8250 i am student sir... Pls... Pls my account unblock... My problem slove so much thank u... Sir

As you can see i had booked a bus from chandigarh to delhi on 26 jun 2017 for 15:00 (3:00 pm) and received a confirmed ticked both on my mobikwik app and by sms for the same with a seat number. I searched for the bus at the departure point but it was nowhere to be found.
Then at 2:43 pm i receive a sms from the operator (Himachal tourist volvo bus according to mobikwik) saying that the departure time of the bus is 4:30 to 4:45 pm. This is a clear case of cheating and fraud. If the bus was not going to depart at 3:00 pm i would never have booked it. I was unable to cancel the ticket at 3:00 as the mobikwik app would not allow me.
Both the parties are responsible as mobikwik should not allow an operator who can change and cancel bookings according to how many seats they have filled. I suffered a loss of rs.1059/- as i did not want to take such a late bus. I would like compensation for the same.
A delay of half an hour to 45 minutes is acceptable, but not 1.5 hours. I have been misled and defrauded.

My wallet id on my mobile [protected]

Email id love. With. [protected]@gmail.com

Transaction no. Imbk[protected] and imbk[protected]

Billdesk already reverse my money but it is not credited in my mobikwik account.

I have attached all conversation with billdesk. Please give back my refund of 232.40 rupees in total (116.20 each transaction amount)

Its already 26 day passed there is no mail and call from mobikwik.

Please reply to this mail as soon as possible.

Fw: dispute regarding transaction with mobikwik

On saturday, june 24, 2017 1:52 pm, pgsupport wrote:

Dear customer,

Thank you for writing to payment gateway support.

This is with reference to your e-mail dated june 23, 2017 regarding status of payment afore-said payment towards said merchant.

We have checked the records and confirm that the refund for the mentioned payment id imbk[protected] and imbk[protected] has been initiated at their end on 01/06/2017.

Since, payment has been refunded we request you to contact your bank and seek their advice in this regards who will be assisting for reversal of the same.

We regret and apologize for the inconvenience caused.


Warm regards,
Daniel gangurde
Payment gateway support
Billdesk

From: sunil singla [mailto:sunilsingla. [protected]@yahoo.com]
Sent: 23 june 2017 15:50
To: pgsupport
Subject: re: dispute regarding transaction with mobikwik

When you have reverse my payment. Please tell me the date and transaction id.

On friday, june 23, 2017 3:44 pm, pgsupport wrote:

Dear customer,

Thank you for writing to payment gateway support.

This is with reference to your e-mail dated june 22, 2017, regarding payment reversal.

We have checked the records and we have confirmed that the refund for the mentioned payment has been initiated at their end through transaction id: imbk[protected] and imbk[protected].

We appreciate your patience in the interim.


Warm regards,
Yogesh shinde
Payment gateway support
Billdesk


From: sunil singla [mailto:sunilsingla. [protected]@yahoo.com]
Sent: thursday, june 22, 2017 5:34 pm
To: [protected]@billdesk.com
Subject: dispute regarding transaction with mobikwik

I made two payment from mobikwik to nsdlpan and payment status failed. Nsdlpan claims that they didn't receive any money and mobikwik claims that no refund from nsdlpan so my issue is my money and transaction amount which billdesk have, when will i got my refund back for that transaction.

Transaction date : 31 may 2017

First transaction no. : imbk[protected]

Second transaction no. : imbk[protected]

Amount : 116.2 rupees each (232.40 rupees in total)

Billed to : sunil singla
[protected]
Love. With. [protected]@gmail.com

Paid from : mobikwik.com

Paid to : nsdlpan

I booked 3 tickets of date 22-6-17 from panipat to katra the time of reaching the bus at panipat toll was 8:45 pm but when upto 9:30 it didn't came so i called on the number mentioned on my ticket they told bus is not working so it will be late and we will reach panipat 3:00 am and then i told them what i will do from 9 pm to 3 am i came to panipat by hiring a car from another city from up so i cancelled the ticket and the person told u will get 100% money back so that is i want my rs. 4050 back as soon as possible... I will be thankful to you.