Claimed

Mobikwik Complaints & Reviews

1
Updated: Oct 8, 2025
Complaints 7147
Resolved
861
Unresolved
6286
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 212

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
from Delhi, Delhi
Aug 18, 2017
Report
Copy

Address: New Delhi, Delhi
Website: www.mobikwik.com

My complaint id ticket # 6873610. There is no reply from them. On 14 aug 2017 i did shopping on pantaloons store in dlf mall sector 18 noida. Due to some technical problem payment was charged seven times. You can see in my transaction history. Payment amount is 688.97. And my super cash is also utilized seven times. I talked to the pantaloons also they are saying we got the payment only one time if you want we can refund you as cash or return to mobikwik. If you see my account all transaction coming with this amount 2235.04. My question is pantaloons charged 688.97 then why it's showing 2235.04 in my transaction history. And every time same amount of super cash utilized 286.31. You guys says on each transaction 10% of the total cash back will be utilized. So how come every time 286.31 minus from my super cash back. I think is all mess up happened from your end not from merchant side (Pantaloons). Why you guys are not checking up your system. When you see my account you can see several times this amount is coming -2235.4 six times and -2406.83 one time. Please refund my money. I have no time to write these long message again and again. Pantaloons cleared we got the money one time. This is your system mistake and accept this truth and sort it out my problem. One more thing when click on any of seven transaction in my mobikwik app inside it's show 688.97. Please tell to your senior take this matter on priority. Can't you share you office number i can call and explain.
Thanks
Mobikwik userid [protected]@yahoo.com
Mobikwik customer support has been notified about the posted complaint.
Sir my jio recharjing 399 and not 59 cash back
my cash back pailce reciv sai
Sir, i need to buy the redmi note 4 from the official website of mi4, using mobikwik as they are giving 10% supercash on all redmi products but there is also given that only maximum 400 rs supercash will be given . so that is wrong and also you are not mentioning any (*) .
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bpshilpa
    from Mumbai, Maharashtra
    Aug 18, 2017
    Report
    Copy

    Address: Mumbai City, Maharashtra, 400022
    Website: www.mobikwik.com

    Dera sir login id [protected]@gmail.com cell no[protected] my wallet was blocked in aug i had complain in your mail id they replayed on mail send you account details we will transfer your fund in same account i had sended my account detail they refunded only 1084 balance 10000/- not refunded till now

    ₹ 10000

    Has been successfully added to your mobikwik wallet!

    Thank you very much for adding money to your mobikwik wallet. Your money is safe & secure with us!

    Below are the transaction details:

    Amount added: ₹ 10000


    Updated wallet balance: ₹ 11084.86


    Total wallet balance* : ₹ 11184.86


    Transaction date: aug 7, 2017 (Monday)


    Transaction id: 55628dc21824a
    Mobikwik customer support has been notified about the posted complaint.
    I forgot my mpin but not send otp on my phone number

    my wallet blc was rs 11084 - Comment #2822405 - Image #0
    my wallet blc was rs 11084 - Comment #2822405 - Image #1
    Sir,
    I recharged 399 jio offer from your app.money is deducted from your app in my account balance, but while I am going to jio dashboard it asked to recharge.
    Do this jio recharge completely to my number:[protected]
    Transition order ID: RJ[protected]

    my wallet blc was rs 11084 - Comment #2822434 - Image #0
    my wallet blc was rs 11084 - Comment #2822434 - Image #1
    my wallet blc was rs 11084 - Comment #2822434 - Image #2
    Amount of Rs 399 was deducted from my mobile account but recharge was not done.. I tried to raise ticket but it's showing an error of invalid id. Please help me 399 is not a small amount. I want want my recharge or else give my money back. Below I have added screenshot of invoice.

    my wallet blc was rs 11084 - Comment #2824329 - Image #0
    My transaction pin is lossed because some problem hence i have a new transaction pin so please the my account that can be blocked because the more reached the capacity of wrong pin

    my wallet blc was rs 11084 - Comment #2824394 - Image #0
    When i m loging than show user is desiable for loging please solve my problem
    Helpful
    Found this helpful?
    5 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Brajesh pandey
      from Mohali, Punjab
      Aug 18, 2017
      Report
      Copy

      Website: MobiKwik

      I recharge my dish tv on 14th aug -2017
      My cash back money of rs-300/- not credited in my account yet
      Mob no-[protected]
      First i request to you kindly credit money to my account
      If it's not applicable easily for the customer then what is matter of advertising at global level
      I m a new customer of this app
      And in the first experience i found it useless or fake promise by the company
      I hv expense my data to installed the app
      We customer r loosing our hope with d falls promise offer by the company
      It's a very same for such a company who claims its existence at global level
      Kindly request to you plz solve my issue asap

      Regards
      Brajesh
      Mobikwik customer support has been notified about the posted complaint.
      Dear Brajesh pandey

      Hope you are doing good.

      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

      Regards,
      Online Team
      DishTV
      Brajesh pandey's [Complaint's author] reply, Aug 20, 2017
      I have got 20 calls from different mobile nob saying that I wll solve your problem
      "I wll send u msg of 6 digit, pls share your msg no to us right now and your amour will be credited in you MobiKwik "
      I want to know that wether today customer are safe or not ?
      Your technical support are not strong enough to hide data .
      That's why these pppls r doing

      Kindly go though the msg and solve my problem as Sood as possible

      One thing you guys remember I wll not let brith welll
      Till I get proper solution
      Regards
      Brajesh
      Res. Sir/Mam,
      I am using this app for recharge mobile phone etc. Since three days but I couldn't recharge. As well as no refund in my wallet iam in mood to complain to ministry of finance as well as PMO. So as quick as possible resolve my problem.

      cash back of dish tv recharge - Comment #2824312 - Image #0
      Today I recharged Jio [protected] with 498. It has been 3 hours. Invoice is generated but recharge is not done. It is neither in wallet not recharged.

      cash back of dish tv recharge - Comment #2824384 - Image #0
      cash back of dish tv recharge - Comment #2824384 - Image #1
      Sohan1424's reply, Aug 23, 2017
      Hello Sir, I am not sure how this was marked resolved. I have not got back my money in any form. Number not recharged nor wallet is credited.

      Please call me on 8970266836
      Sohan1424's reply, Aug 30, 2017
      https://www.consumercomplaints.in/mobiwik-recharge-unsuccessful-money-not-returned-c1682391
      See the follow up complaint. Please work on returning the money. Dont just mark it "resolved"
      Dear Brajesh pandey

      We tried to reach you on [protected] but there was no response. Please write to us with an alternate mobile number and we will put all our efforts in trying to help you out.

      Regards,
      Online Team
      DishTV
      Brajesh pandey's [Complaint's author] reply, Aug 21, 2017
      Unauthorised calls are coming continuously ...!
      Kindly request to you don't tease me regarding with mail and all Fack calls
      you have read all the comments and now I request to you plz
      credit offered cash back to my account
      I just only want cash back amout
      Don't let me to cll your higher authority
      Regards
      Brajesh
      Helpful
      Found this helpful?
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Poonam “nirwania”
        from Agra, Uttar Pradesh
        Aug 17, 2017
        Report
        Copy

        Sir on 16 of august 2017 i recharged my jio no in morning with rupees 399/. First of all i checked an offer in mobikwik which was of getting 59 rupees as cashback in my account. I used a code that was provided by you that was jiomvk and then recharged my number. But still i didn't get the money as cashback of 59 rupees. Sir please take concerned action about it...
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ajayvishwa11
          from Delhi, Delhi
          Aug 17, 2017
          Report
          Copy

          Address: 411033
          Website: www.mobikwik.com

          Dear sir,
          I had done prepaid recharge on 31 july 2017 for following transactions:
          1. Idea [protected] - rs 70/- (Talk time) transaction id :en[protected]
          2. Idea [protected] - rs 98/- (Data pack) transaction id :en[protected]
          3. Airtel [protected] - rs 50/- (Talk time) transaction id :en[protected]

          For all above three transaction message received is recharge successful and amount has been deducted from debit card. But the amount is not reflecting in mobile balance i. E talk time has not been credited to respective mobile.
          Kindly either refund my amount or recharge the mobile with the talktime.

          I am also attaching transaction statement and bank debit card transaction history.

          Please resolve the issue asap.
          Mobikwik customer support has been notified about the posted complaint.
          Dear Team,

          i have done wrong rechage on this number : [protected], amount of 275

          now he is not accepting to return it back

          please help me on this

          regarding talktime not credited for 3 transactions even after successful recharge message - Comment #2822438 - Image #0
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            swaruphalder
            from Bemetara, Chhattisgarh
            Aug 17, 2017
            Report
            Copy

            Address: Durg, Chhattisgarh, 490006

            I had rs. 103.00 as my wallet balance. I added rs. 1500.00 in my wallet & my wallet balance was rs. 1603.00. On 14.08.2017, i tried to pay my electricity bill of rs. 1410.00, through mobikwik. During payment process, an error message was generated & thereafter my wallet balance became rs.193.00. Last day for payment of electricity bill was 16.08.2017.
            Till date i have not received any message regarding receipt of payment of electricity bill from chhattisgarh state electricity board (Cseb), for rs. 1410.00 against my b. P. No. [protected].
            Please look into the matter & redress my grievance.
            Mobikwik customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              hardikshahswd
              from Ahmedabad, Gujarat
              Aug 16, 2017
              Report
              Copy

              Address: Gandhinagar, Gujarat
              Website: m.mobikwik.com

              Hello all,

              I'd recharge of 80 rs through hdfc netbanking whose reference no from hdfc bank is[protected]

              Mobikwik has added that amount to my wallet, but suddenly deducted also and i didn't get that amount to my wallet.

              When i complaint about that then they were saying that 80 rs was wrongly credited to my wallet and hence deducted.

              Mobikwik was unable to provide any reason about how that 80 rs was wrongly credited if it's correctly deducted from my bank account.

              Also mobikwik has hired some kind of stupid copy-paster employees who is only answering with pre-defined answers like fool robot.

              I didn't expect such kind of frauds from well-known company like mobikwik.

              I would like to request everyone for not to use such fraud app like mobikwik.

              Thanks,
              Hardik
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Lalit Rajora
                from Delhi, Delhi
                Aug 16, 2017
                Report
                Copy

                Address: 110031
                Website: www.mobikwik.com

                I was recharging my dish tv vc number [protected] from mobikwik and it got rejected saying sbi bank cancelled the transaction. Then i tried it again but the same message i received. But when i checked last transaction in the bank account i used it showed the 205.00 and 214.00 rupees has been cut twice from mobikwik.

                Transaction nos are:
                By debit card
                Date (Value date) narration ref. No. Debit credit
                15-aug[protected]aug-2017) by debit card
                Othpg[protected]mobikwk mumbai 214.00
                15-aug[protected]aug-2017) by debit card
                Othpg[protected]mobikwk mumbai 205.00

                Please resolve this issue asap.
                +1 photos
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sumit Golwala
                  from Surat, Gujarat
                  Aug 16, 2017
                  Report
                  Copy

                  Website: Mobikwik

                  My wallet was blocked by mobikwik since 18-jun-17 and i have a balance of rs. 6200/- in my wallet.. I had already provided already provided all the documents for verification to mobikwik, but no response from mobikwik.. I have called many times on mobikwik customer care number but no response.. This is a very poor service by mobikwik.. Please help me..
                  My account no - [protected]
                  Email id - sumit. [protected]@gmail.com
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Suryabhan4
                    from Bengaluru, Karnataka
                    Aug 14, 2017
                    Report
                    Copy

                    Address: Ernakulam, Kerala, 682030
                    Website: www.mobikwik.com

                    Have a mobikwik account with [protected] this phone no.
                    I am unable to login to my account since 9-august-2017. Whenever i am trying to login it is throwing below pop up even though i am getting the otp
                    "you failed to login 3 times".
                    And after this when i am entering the otp, i am getting another pop up
                    "otp entry not found"
                    And some time i am getting new popup
                    "invalid cell number".

                    I have mailed thrice and there is no response, there is no proper customer support number, where we can call to raise the issue.

                    I have raises a request through app, but still issue is not resolved
                    Ticket no: 6855988

                    If you are not able to resolve the issue please return whatever money i am having in my wallet to my bank account
                    +3 photos
                    Mobikwik customer support has been notified about the posted complaint.
                    Aug 16, 2017
                    Updated by Suryabhan4
                    I got a call from unknown number, stating that he is calling from mobikwik.
                    Then he asked for bank account number so that he can transfer the wallet money to my bank account.
                    Then he asked for the debit card number, expiry date and CVV.
                    I suspect something wrong so i didn't share the detail.
                    Mobikwik please confirm whether call was from your side or it was a fraud call
                    I send my ID copy. Because my account is locked... Please solve this problem as soon as possible..

                    not able to login - Comment #2819633 - Image #0
                    not able to login - Comment #2819633 - Image #1
                    Suryabhan4's [Complaint's author] reply, Aug 16, 2017
                    Dont share your id proof.like this anyone can miss use it
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Ragi A.R
                      from Delhi, Delhi
                      Aug 14, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Website: www.mobikwik.com

                      I was recharging [protected] from Mobikwik and it got rejected saying bank cancelled the transaction. Then I tried it again but the same message i received. But when i checked last transaction in the bank account i used it showed the 50rs has been cut twice from mobikwik.
                      Transaction nos are:
                      by debit card
                      OTHPG[protected]MOBIKWK MUMBAI
                      by debit card
                      OTHPG[protected]MOBIKWK MUMBAI

                      Please resolve this issue asap.
                      Attaching the photos
                      +1 photos
                      Aug 18, 2017
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
                      Hello sir my mobikwik ac is blocked
                      Plz reactive my ac
                      My number is [protected]
                      And mail id [protected]@gmail.com
                      And[protected] aadhar number
                      I was forget alternal mobile number and mpin
                      And i was[protected] number us added this ac
                      I booked movies 12/8/17 on mobibms code.mobikwik wallet type. butI have not receive 150rs wallet balance

                      balance deducted from bank but didn't get recharge - Comment #2820437 - Image #0
                      balance deducted from bank but didn't get recharge - Comment #2820437 - Image #1
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sunil Patkal
                        from Pune, Maharashtra
                        Aug 13, 2017
                        Report
                        Copy

                        Address: Pune, Maharashtra, 414043
                        Website: www.mobikwik.com/help

                        NsumerComplaints.in › Mobikwik › Mobikwik — type wrong mobile number
                        Mobikwik — type wrong mobile number

                        2 Reviews
                        Ma Mathi Selvan on Aug 8, 2017 Submit a Complaint
                        [mobikwik — money transferred to wrong mobile number

                        Dear sir, i have transferred amount rs 300 to mobikwik wallet number 72766560 in place of mobikwik walllet number [protected] due to mistake.
                        So, please refund this amount into my mobikwik number. [protected]

                        Order no :-556a31f8afd2e 13/08/2017

                        Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
                        So kindly help me for refunding my money.
                        Thank you.
                        Mobikwik customer support has been notified about the posted complaint.
                        Hi team,
                        I placed an order in Fynd app and paid the amount using mobikwik, post transaction
                        I didn't get any confirmation/acknowledgement for the same, however I received bank SMS with "MOBIKWIK14684" saying amount got deducted so please help me with the FYND app order id.
                        I recharged 4days age rs 509
                        Money debited in my ac
                        But no recharged

                        about wrong transaction - Comment #2820427 - Image #0
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Maheshgarg93
                          from Jalandhar, Punjab
                          Aug 12, 2017
                          Report
                          Copy

                          Address: Bathinda, Punjab, 151005
                          Website: Mobikwik.com

                          Sir my account blocked on 21.07.17 by mobile i'm and asked me to submit latest transection statement and i'd proof. I submitted same next day. There response can after 12 days when i submitted complaint on this site. But they asked me to submit unbilled statement showing transection of 2107.17. I submitted it on same day or 02.08.17. But no response till now. Enemy account blocked since last 22 days. Mobikwik wants to syphon my super cash amount as it remains for limited period only. I request to activate my account or refund my money along with supercash
                          Mobikwik customer support has been notified about the posted complaint.
                          Aug 12, 2017
                          Ajay ku0507's response
                          Transaction I'd no. IGL[protected]

                          महोदय mobikwik account no.[protected] से इन्द्र प्रस्थ गैस लिमिटेड का बिल ₹493 का 27/07/17 को भुगतान किया लेकिन बिल का भुगतान नहीं हुआ और न ही account मे पैसा वापस आया।अतः पैसा वापस किया जाए।

                          account blocked from 22 days - Comment #2818119 - Image #0
                          Hi,
                          I have transferred Rs 1500/- to wrong person([protected]).Can you please refund the amount back.Yesterday i had to transfer the amount to another number, but my mistake i have added this number and sent the money to this number.Please resolve this issue at the earliest.

                          account blocked from 22 days - Comment #2819623 - Image #0
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            PANKAJ MISHRA 16BEC1187
                            from Chennai, Tamil Nadu
                            Aug 11, 2017
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu, 600127

                            Actually i was booking a round domestic flight ticket using yatra.com for Rs.6150 with reference number[protected]. But my flight tickets did not get confirmed because yatra is saying they have not received payment from mobikwik. But mobikwik is saying they have paid my money which they had debited from my indian bank account to the yatra.com. Mobikwik has even send me the invoice also on my mail but still yatra is declining.I m attaching my bank transaction, mobikwik transaction and yatra mail in which they are accepting they have not received my money for my flight tickets.
                            mobikwik transaction id is i.e debited from bank to wallet is 556776c1e1e94
                            mobikwik transaction id is i.e debited from wallet to yatra.com is[protected]
                            yatra reference number is[protected]

                            KINDLY HELP!!! PLEASE
                            +3 photos
                            Mobikwik customer support has been notified about the posted complaint.
                            Otp verification is required and my account got blocked when otp is received on another number not on my own number so please help me to make my account unblock and I forgot security pin

                            money deducted from bank account but not submitted to yatra - Comment #2818186 - Image #0
                            money deducted from bank account but not submitted to yatra - Comment #2818186 - Image #1
                            money deducted from bank account but not submitted to yatra - Comment #2818186 - Image #2
                            money deducted from bank account but not submitted to yatra - Comment #2818186 - Image #3
                            Dear Pankaj,

                            Greetings from Yatra.com!

                            We regret the inconvenience caused kindly allow us some time while we get this checked. We will update you at the earliest.

                            Best Regards,
                            Yatra Care
                            Dear Pankaj,

                            Greetings from Yatra.com!

                            We have checked the deatails from our end and we would like to inform you that the amount has not been charged to Yatra. We would request you to kindly contact mobikwik for the refund details.

                            Best Regards,
                            Yatra Care
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mona2991902
                              from Delhi, Delhi
                              Aug 10, 2017
                              Report
                              Copy

                              Website: mobikwik.com

                              Hi,
                              Its related to my ticket number 6843620. I recharged my number with rs 400 and applied coupon code dosti that was flshed as successsful. But the cashback wasnt received. I raised the ticket. But the reply that i am getting is quite illogical. First thing they said was that coupon code applied was unsuccessfull.in mobikwik, if no coupon code is applied, 10% of supercash amount is used. But that didnt happened in my transaction, it means coupon code was sucessfully applied. Plz check issue
                              Mobikwik customer support has been notified about the posted complaint.
                              Transaction ID EN[protected] mobl no:[protected]( idea Karnataka) I'm recharge to this number wrong to refund my amount
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Abhinavg143
                                from Delhi, Delhi
                                Aug 9, 2017
                                Report
                                Copy

                                I added rs 1900 from my hdfc debit card to mobikwik wallet but it showed invalid and money got deducted from bank and no money is credited to mobikwik wallet. Please refund my money. My no. Is [protected] and email id is [protected]@gmail.com.
                                Plzz hurry up mobikwik
                                I want my money back
                                Ur customer care no. Are also not working.
                                U cant do these fake transactions
                                Mobikwik customer support has been notified about the posted complaint.
                                सर मै दिनांक27/07/17को mobikwik से indraprath gas limited को 493₹ payed किया} लेकिन BP Number [protected] को transactions no.IGL[protected] से भुगतान किया जो success दिखाया लेकिन गैस वील नही भुगतान हुआ और नहीं mobikwik मे बैलेंस दिखा रहा हैंpleas check and return amount
                                I want to back my money my account ..., ...

                                ...

                                money debited from bank but is not transferred to mobikwik wallet - Comment #2818115 - Image #0
                                money debited from bank but is not transferred to mobikwik wallet - Comment #2818115 - Image #1
                                Hi,
                                I transferred a incorrect amount to monile number [protected]. Please reverse the same
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mathi Selvan
                                  from Chennai, Tamil Nadu
                                  Aug 8, 2017
                                  Report
                                  Copy

                                  Address: Erode, Tamil Nadu

                                  [mobikwik — money transferred to wrong mobile number

                                  Dear sir, i have transferred amount rs 4200 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
                                  So, please refund this amount into my mobikwik number. [protected]

                                  Order no :-556387c60af9bdated 08/08/2017

                                  Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
                                  So kindly help me for refunding my money.
                                  Thank you.
                                  +1 photos
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Aug 08, 2017
                                  Chhabinur Hoque's response
                                  My Mobikwik wallet is disabled.mobile no:[protected].Email Id:[protected]@gmail.com.please resolve my problem.

                                  I added 500rs it has deducted from my bank but not in my wallet when i serach internet mobikwik has no contact number and so many customers has facing this problem stealing money from innocent people i want my refund to my acc [protected]

                                  type wrong mobile number - Comment #2814757 - Image #0
                                  My Mobikwik wallet is disabled.mobile no:[protected].Email Id:[protected]@gmail.com.please resolve my problem.
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    karanveer sunda
                                    from Zira, Punjab
                                    Aug 8, 2017
                                    Report
                                    Copy

                                    Address: Fazilka, Punjab, 152122
                                    Website: mobkwik

                                    Mm doing recharge from mobkwik from direct my account but i got recharge is unsuccessful and transfer the same amount of money from my bank account to mobkeik wallet... This is totally illegal... M nt transfer any money then how the they can do it... Wtf is wrong with these silly site mobkwik... Plz block these... Its totally unsafe and put me in troubles and waste my a lot of time and money...
                                    +1 photos
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Aug 08, 2017
                                    jithu un's response
                                    Refund amount to my wallet
                                    Sir 2 time cash cut in my account my name kashish Sambyal and my mobikwik num [protected] and cut amount 399
                                    I had book bus ticket from MobiKwik online... due to personal reasons I go for cancel my ticket...plz accept my request and refund amount.
                                    tnk u

                                    transfer money from my account - Comment #2814815 - Image #0
                                    0n 30th and 31st july respectively, someone, using my SBI account dealt with your company and transacted some money. after having consulted with the bank I have decided of negotiating the matter with you. hope, you will reciprocate.
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kamgod10
                                      from Delhi, Delhi
                                      Aug 7, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: New Delhi, Delhi, 110021

                                      I have recharged my mobikwik wallet with my icici credit card with rs 10000 on 5th aug 2017.

                                      After that i tried to tranfser this amonut of rs 10000 to my bank account then i was unable to do so and its saying your account is not valid then,

                                      I tried to contact help section for support then its says invalid user.

                                      After that now its saying user is disable

                                      I tried login/logout many times but from then iam unable to login and transfer my amount of rs 10000.
                                      Please help!!

                                      Its urgent.
                                      Aug 17, 2017
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sujay Vijayan
                                        from Bengaluru, Karnataka
                                        Aug 5, 2017
                                        Report
                                        Copy

                                        Address: Bangalore, Karnataka, 560037
                                        Website: MobiKwik

                                        I require the monthly transaction summary to settle an issue with a website and mobikwik is not issuing the same. They are refusing to provide the summary irrespective of asking them multiple times. They are supposed to send me the statement everymonth which is not happening.
                                        The customer is totally useless and not of any help. They do not have a contact number either.
                                        Can someone please help me with this?
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit