Mobikwik Complaints & Reviews

No login after adding amount in vollet. my email is [protected]@gmail.com
and after 2 minutes of adding amount it stopped logging in saying incorrect passsword and no recovery email is been sent after number of aatempts. loook into it or refund the amount i have added. stop eating peoples money this is very shamefull cibetr crime you people doin

My recharge not done but amount cut from my wallet today at 09:44 am & order # EN[protected] & Mob number is [protected] who has recharge not done Kindly refund my amount.please please please please please please please please please please please please please please please please please please please please please please please please please please please I am so poor refund my amount please again

I recharged two of my prepaid mobiles through mobikwik about 24 hours ago.the money was deducted from my wallet but my phones are not recharged till now neither did I get my money back in my wallet.the transection number areEN[protected] of rs.300 and EN[protected] of rs.200.please solve the issue earliest possible.

Two times deduction of Rs. 2000/- from my source account, but wallet had only one times. I complain on 17 th June2017, and got the massage by email with ticket no. 6670967
Query
my account is not showing two timesRs. 2000 credit while as the same had been debited to my bank account.

Resolution
Dear User,

Greetings from MobiKwik!

This is in reference to your concern regarding Add Money transaction.

We apologise for the inconvenience.

We checked and found that your payment was unsuccessful as MobiKwik did not get an update from your bank for this transaction.

Your money will be credited back to the source account, within 3-15 working days as per the Bank policy.

Please get in touch with your Bank in the case of delays.

Happy to Help
Team MobiKwik

Ticket No: 6670967
Status: Resolved
Created On: Jun 17, 2017
Resolved On: Sat Jun

Again I send massage two times. But Still I Could not get my mony to my source account.
May please promote the query and resolved please.
Dr. Trivedi

A fraudulent deduction of INR 10000 has been made using card no.4592xxxx4719 from my SBI Savings account yesterday (3/7/2017) towards fraud purchase on POS MOBIKWIK 35456 at MOBIKWIK txn #[protected].The Caller had deceived me by giving me an assurance that my money would not be taken away from my account as I am not giving my PIN

Kindly cancel the transaction to enable me to get no money back.It seems to have happened at Delhi.Kindly help.
Shiv Mohan Lal Srivastava

On 30th June 2017 I recharged my Jio no with Rs 408. The amount deducted but the recharge not received. I have raised complaints by raising ticket Id- 6716180 . they said amount will be refunded a but still no cash back . even none of your company's customer care no is working. Kindly entertain my request, or I will take LEAGAL ACTION against your company.

My email : [protected]@gmail. Com

Dear sir, i did purchase online on 02 nd june, 2017. Payment was made through my mobikwik wallet. Same day i had cancelled the transaction. But refund not received after 30 days of cancelling the transaction. As per original site they had refunded money after ten days of cancellation of order to the mobikwik. Now whenever i had raise query to mobikwik it open ticket no. 6710585. Which was asked for detail, and same was shared, it showed query resolved and again asking for same detail. I do not know what should i do i think get traped to do transaction with mobikwik wallet.

Please help me...

Manish
[protected]

Hello I ware doing recharge yesterday on my mob [protected] by mobikwik wallet it was showing something's went wronge try again than I tried again it was showing same and in last 3rd time transaction successful. But when I saw my mobikwik wallet 349*3=1047rs had been detected on same mobile recharge no. [protected]. I called so many mobikwik Costumer care no but not connect. And also Airtel Costumer no they told to talk mobikwik. Now I request you to look this matter and return my money in my mobikwik wallet.[protected]. I am contacting to mobikwik but no number is connecting.

I have used mobikwik wallet twice(once for bookmyshow and other for dominoz payment) and both time i didnt received any cashback. Coupon codes used were correct yet no cashback received yet. Guys i hv horrible experience and i strongly suggest not to use this wallet. Other wallet-paytm and phonepe are far more reliable in terms of cashback promised.

Hi,

Yesterdat i received a call from the number [protected].He introduced him as ICICI bank Professional.He specified my credit card number and outstanding amount details.After Which i got a message saying transaction of Rs.55, 000 have been done through mobikwik.I have lodged compaint against this.Below is the FIS details:

FIR Details:
FIR NO:0306/2017 registered in Madiwala Police station, Bangalore
GSC No:PO[protected]

Requesting you cancel this transaction and take necesary action against this.

I did some purchases online using mobiwik wallet and one had to be cancelled. I was trying out mobiwik for the first time. Even though the original online site refunded back my money, it went to mobiwik wallet and they are not giving it back. There is no customer care no mentioned in site and when i raised complaint for the same, they keep on telling they will resolve but no resolution even after 1 week. Whenever you return any product or...

I booked a bus ticket on 23 june17 from Delhi to Jammu which got cancelled, but the amount is still not refunded.
I had already raised a ticket on MobiKwik app on 27 June and they said it will be credited in 48 hours but it's 1 July now and it's not credited yet. I had also reopened the ticket and replied but did not got any reply and since the last three days, the ticket status is showing as in progress.
I don't understand whats taking them so long to process the refund.

I booked a bus ticket on 23 june17 from Delhi to Jammu which got cancelled, but the amount is still not refunded.
I had already raised a ticket on MobiKwik app on 27 June and they said it will be credited in 48 hours but it's 1 July and it's not credited. I had also reopened the ticket and replied but did not got any resolution and since the last three days, the ticket status is showing as in progress.

My account is registered​ with the name of Sudhir Singh Chauhan, and mobile no
[protected].

Iam Shivakumar S Patil
One of the User of Mobikwik Application,
My Phone Number [protected] Recharge is not possible from last 2 months, 671 Rupeess Balance is there and application also updated but Any recharge is not possible... Error message occurred to be in the time of recharge...
"Something went wrong"

Solve this problem Immidiatly ...

Respected Sir,

A UNKNOWN PERSON GOT OTP NUMBER OF MY SBI ACCOUNT [protected]..AND FRUOD/TRANSFAR 50000/- RUPEES IN MOBIKWIK ACCOUNT OTHPG 429739 ZES* today on 29/06/2017 at around 2:45 PM. I have alredy made FIR police report at RISHIKESH(COPY ATTACHED).I have also sent the complain to your online portal services. ALL the available online customer care no of MOBIKWIK is not working. So, I am sending you mail on this matter and seeking help from you.

The mobile no from which i call is [protected]. fraud number that has cheated Rs 50, 000.

REGARDS

DR PRASHANT KUMAR

SENIOR RESIDENT

AIIMS RISHIKESH

[protected]

[protected]

KINDLY LOOK INTO This urgently. I HAVE BEEN Duped of 19, 999 by a person claiming to call from my bank. The person called me saying that he needs my details like adhar card and debit card number. IMMEDIATELY HE DID THIS TRANSACTION FROM MOBIWIK, TXN[protected]. KINDLY Cancel this transaction and contact me on my email I'd, sonaki.[protected]@gmail.com. This transaction took place at 12:30 pm today.Pls help

Hello i complaint on consumer complaint few days back and i received a call and i gaved hime the details of my mobimwik 500 rs debit through fraud method, but their is no yet response from consumer complaint from that time.
May i know that when it will get resolved?
Please solve my complaint i have been debited my 500 rs mobikwik balance through fraud method..please help..
Email id [protected]@gmail.com

Dear sir, i booked a ticket on 14 th june 2017 from bangalore to hyderabad through mobikwik in kaveri travels. Next day operator said bus was cancelled and the money will refunded to your mobikwik wallet with in 24 hrs. I waited up to 18th june but my money was not refunded. Then i called to operator (Kaveri travels) and they said we already given a msg (Refund initiated) to mobikwik but there is no response from there side. Plz resolve your query with mobikwik only. Then i raised a complaint the same issue through mobikwik help center on the same day. As per there policy issue will be resolved with in 7 days/working days. Still now my money was not refunded from mobikwik. Even they are not allowing me to alert them through message. Plz take an action on mobikwik and resolve my problem.

Plz find attached screen shots of my issue

Deatails of my bus ticket:-

My bus ticket pnr number: abrs5901313
Ticket booked on: 14/06/17
Ticket cancelled on : 15/06/17
My query raised in mobikwik on: 18/06/17

Thanks and regards
Vijaya kumar. B
Mob: [protected]
Hyderabad
Telamgana

I booked a bus ticket using mobikwik app,
From: chennai.
To: madurai.
Trip date: 23 june, 2017.
Bus operator name: sri renugambal prathika travels
Ticket pnr: 72zub3yh
Operator pnr: 72zub3yh
Total fare: 800.00.
On the trip date (23 june, 2017) i received a message that the bus operator cancelled the trip due to some reason.

Need refund amount.

Dear sir

I have been calling all the customer-care numbers of mobikwik but they are not responding. I have mailed them to update my mobile number from [protected] to [protected] but till date they have not updated the same. Also i have lodged eticket provided on their website which is still unresolved.

Such a operator is operating in indian market with out any customer care.
Arent there any rules for them.

Kindly update mobile number or return my balance to my bank account.