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Mobikwik Complaints & Reviews

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Last updated Mar 27, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4531
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 216

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R
Rajakumar Shah
from Dhari, Gujarat
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Unblock my account

Address:Rajkot, Gujarat, 360024
Website:Mobikwik

My mobikwik account is block please my account is unblock and my account number is [protected] please my account unblock and my money is not transfer in my bank please transfer my wallet money in my account and not sending my another account my balance and i am try 10 days and send and not recharge my tata sky dish and not recharge my mobile number i request you solve my problem...
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C
charu.mehta29
from Chennai, Tamil Nadu
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Reactivation of account

Address:Gurgaon, Haryana, 122002
Website:mobikwik. Com

I am an active user of mobikwik payment wallet.

But when i tried paying my mobile bill it showed an error o[censored]ser disabled.

Neither the customer call center of mobikwik is providing any response, neither can i generate a complaint ticket as my account is being blocked.

I have a wallet balance of Rs. 1766.

I kindly request you to please activate my account as soon as possible....
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F
Fulay
from Ahmedabad, Gujarat
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Unable to make payments using the money in the app.

Address:411058
Website:www.mobikwik.com

I am facing a problem while recharging or paying any bills, the screen freezes as i click on 'confirm payment'. I have 1124/- in the wallet & my app and my phone is updated. Your app is not letting me transfer back the money to the bank either so revert all my money back to my card
And reply to my complaint immediately.
Varsha fulay
Mob:[protected]...
+1 photos
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S
SunnyAlhat
from Haldwani, Uttarakhand
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Amount transfer to my bank account.

Address:122002

I wanted to add only ₹600 to my account but accidentally ended up adding ₹6000 now in order to send the money back to my same card/account they are charging me ₹250 processing fee. I had raised a complaint but haven't heard back anything on it yet. I do not need to transfer money to a different account but to the same one from where i had added the money. I do not want to pay the unnecessary charges...
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S
Sandeep3880
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rail ticket

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Email id : [protected]@gmail.com
Registered mobile number [removed]
Pnr no [protected]
I had booked a sleeper class train ticket through mobikwik since it provided some sort of cashbacks, due to some reason i had to cancel the ticket, before 2 days of my departure, the amount was refunded back by irctc but it is not reflected in my mobikwik wallet, till date...
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A
Ayush14
from Jamshedpur, Jharkhand
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Mobikwik add money related issue.

Address:Sitamarhi, Bihar, 843301
Website:Mobikwik.com

Sir,
My registered mobile no.is[protected]. I added some amount on 06/06/2017 but it has not been updated im my wallet and the amount has been deducted from my account.I have not got my amount back even after 15 days.The ticket no of that transaction is showing 6624030.I want my money back soon.The customer service of Mobikwik is very bad.I have not got my amount till date.When I wrote complain about thus to Mobikwik feedback, they...
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D
Divya varma
from Hyderabad, Telangana
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Recharge not done but money deducted from bank

Address:600116

Hello team,

Here is my complaint on mobikwik site.
I made recharge to my aircel number on june 10th, money was deducted from my account and recharge was not successful.

And created ticked for the issue (Ticket id # 6640438) and it was still "in progress" status

Created one more ticket for the same issue, but didnt get any response.
Even sent email to mobikwik and didnt get any response...
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T
ThakorNitin
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My mobikwik account is blocked

Address:364310
Website:mobikwik.com

Wallet re-activation
Sari my sir my account is vyas. [protected]@gmail.com
And mobile no - [protected]
Is blocked. When i am trying to login it says. Wellet locked! Your wellet is found suspicious by payment getway. Please write to [protected]@mobikwik.com for reactivate. My account balance is 5000rs
Sir please unlocked my account.
I will be very thankfull o[censored]...
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S
Saitejaswi02
from Dhone, Andhra Pradesh
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Transfer money from wallet to bank account

Address:Hyderabad, Andhra Pradesh, 500049
Website:Mobikwik

Hi i have 20000 in my mobikwik wallet, when i am trying to transfer money from wallet to bank account, i am receiving a pop up to enter senders name. There is no such option to enter senders name. Can you please check with this or please deactivate or delete my account and give me my money back. Almost everyone is complaining the same. The customer care numbers are not at all working. It's the worst application ever....
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V
VishnuKK1
from Bengaluru, Karnataka
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Urgent-unable to cancel my ticket-journey date 20 june.

Address:560083
Website:www.mobikwik.com

Ticket pnragb9yr3w operator pnr[protected].
Im unable to cancel my ticket from bangalore to madurai travel date 20 june 2017.
The site says something went wrong. I have attached the ticket screen shot. I have already submitted a ticket in mobikwik site but no body responds.
The customercare number only plays a recorded voice and asks to raise a support ticket.

Pls resolve....
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Y
yogi dewarwar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction amount not credit my airtel dish tv ac

Address:Rajkot, Gujarat
Website:Mobikwik apps

I yogendra singh meena mene mere airtel dish tv ac mai recharge kiya tha lekin un mai se kuch transation ka amt muje mete airtel dish tv ac mai credit nhi mila hai jinme se ye transatuon id no is prakar hai

1. En[protected]
2. En[protected]
3. En[protected]
4. En[protected]
5. En[protected]
6. En[protected]
7. En[protected]

Kindly resolve my problem earliest

Yogendra...
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R
rakesh9714
from Vansada, Gujarat
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Refund money

Address:Gurgaon, Haryana, 122016
Website:mobikwik

Hello sir/ i'm rakesh from gujarat mene 3\6\2017 ko mi stor se mobail oder kara tha aur 3\6\2017 mobikwik se 9999 rupay pay kiye aur usi din cancel kiya that mrei refund amount mi store usi din transfer kar diye esa muje mail aaya lekin mobikwik wallet mw pasia aaya nahi he?
My mobail no [protected]
A mera mail he

Hi, [protected]@gmail.com
We have reversed a payment to your mobikwik account
Transaction...
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E
Ehasaan Ayan
from Pathankot, Punjab
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635 money decided my wallet but electricity bill not paid

Address:Alwar, Rajasthan, 301021
Website:Mobikwi

14june 635 rs paid my electricity bill hi k no. Is[protected] due date of my bill is 14 june today i check my bill i go 659 is my bill today add 24 rs penalty money i requested u take this case urgent i need ur urgent solutions this e commers fraud company active kindly help me i in this case l always humble this kindly work for mobikiwi e commers company...
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V
Vss.chd
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not updating my balance in wallet

Address:Gurgaon, Haryana, 122002
Website:Mobikwik.Com

Hi,
I am sending you my request for solution for my issue.
I added money in my wallet on mobikwik application.
They deduct the amount from my bank account.
But not updated the balance in my wallet.
I am sending you screenshot for related my issue.
I have already contact with them but they are not provided me any sufficient solution.
They are asking for email, phone number transaction...
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Sir/madam,

A transaction amount of rs.1704.64 was made with reference no.[protected] 801 paid to one mobikwik system p ltd, gurgoan.

I am unable to find out what is this transaction was made to one mobikwik system pvt. Ltd.

Please let me know why this transaction of rs.1704.64 was made. What is that transaction. Thanking you in anticipation.
Pl. Send me the details at an early date.br...
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V
vijaibaskar
from Hisar, Haryana
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Amount is deducted from both my main account and super cash

Address:560085
Website:mobikwik

I purchased an item from bigbazaar worth of 129 rupees from mobikwik. Rs.129 is deducted from mobikwik main account and from the supercash also 15 rupees is deducted. (That means mobikwik has taken 144 rupees from me). Why 15 rupees is deducted from supercash. After analyzing my supercash account, i found that last 5 times, the amount is deducted from supercash apart from the billing account from my main account.
The mobikwik is nothing...
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N
nitft
from Delhi, Delhi
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Nitin singh - payment reversal complaint

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Dear team,

My name is nitin singh, mobile no [protected].

While making payment to ezeego 18.05.2017 through mobikwik gate, the transaction got failed. The payment got credited in the mobikwik wallet.
I had requested mobikqwik to reverse the payment to by credit card. The mobikiwk team assured that they will do it in 3-25 working days but till date it has not been credited.

Following are...
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S
swapnil.nile
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Consumption of supercash

Address:411017

There is an offer by mobikwik that we can use 5% of the supercash on bill payments. I tried to pay bill of petrol via mobikwik, trying to utilize the supercash. But the wallet is not consuming supercash and asked me to add more money. I tried to reach mobikwik regarding this issue via raising requests on their app. Followed up many times with them but did not get any response. Also the contact numbers are not working. They are looting customers....
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G
Garima Miglani
from Noida, Uttar Pradesh
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Wallet disabled without any information

Address:Gautam Buddh Nagar, Uttar Pradesh, 122002
Website:www.mobikwik.com

I upgraded my wallet (Id - [protected]@gmail.com) through aadhar card and filled wallet with some money on 15th june 2017. I received an email same day from [protected]@mobikwik.com that my account is disabled and they want some proofs like identity proof and bank statement. I provided them all required documents and received a reply from them that they have re-activated my account. But, to my surprise they have disabled my id again without...
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Address:600088

Transaction id-imbk[protected] dated 8th jun
[protected]@gmail.com
Amount-rs555.68
Type of transaction - reversal of payment from ebay.
The transaction of rs 555.68 was made via mobikwik wallet at ebay on 30 may 2017. The transaction was successful, but ebay cancelled the order as the stock was over and they promptly initiated the refund.
On 8th jun 2017 i received an email confirmation from mobikwik...
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