Mobikwik Complaints & Reviews

On 15th of Feb 2016, I got a call from number [protected] and they got my card number and transfered amount Rs. 8000 from my ICICI a/c[protected] to Mobikwik, the time was 9:52am. If you have any records to which account that amount is transfered later please let me know or else I have to register a case against Mobikwik that this app has been being used for frauds

This is regarding the mobikwik fraud. They had came up with the offer saying that 1st 100 users per hour would get the cashback if eligible after applying the promo code LUV14.
I read sometweets where mobikwik customer service said that offer was only for 1st 100 user per day and not per hour. I found dtgat quite annoying and so required through DM and got same response. I sent a screenshot of offer on DM, Facebook, and even tweeted it, but they didn't respond . got same old response.
Just because you have become no. 1 wallet doesn't mean you cheat us. Providing us with wrong info. wont be tolerated.

As I have placed order on grofers through my bank account by mobikwik but money debited and order not placed and also not add in wallet
And too late response of mobikwik team.
Please help me to bring my money back to me

I Paid Rs.170 for an order (order no: LTOD534878) on 19th February and Rs. 213 for another order (order no: LTOD537861) on 20th February through mobikwik wallet in biriyani paradise official website. I did not receive any cash back from MobiKwik. 20% cash back was promised for each transactions. I did not receive any.

I bought Lumia 435 mobile 5 months back. Mobikwik announced a offer of 300 cashback on 300rs with LUM300 coupon with Lumia mobiles for 12 months. Now the coupon is not working. When I tried to query about this, they are telling like this
"MobiKwik reserves the right to change or call back the offer (offers) any time on their sole discretion.Our sincere apologies for the inconvenience caused.Stay tuned for more exciting promotional offers!"

DONT BELIEVE MOBIKWIK
Now even customer care is not willing to provide any information why they changed the policy.
I will never user Mobikwik again for any purposes.

Cashback is Rs100 pending for
Transaction ID REL[protected]
Transaction Date Tue Feb 09 18:00:05 IST 2016
Transaction Amount Rs. 201.0
I have been using promo code LUV14.
Now they are refusing to give the cashback because for there technical glitch the transaction time is change to 18:15 hrs but it was actually 18:00:05 hrs. They are doing fraud in name of offer. Pls help me from getting the cashback my email: ajaydas18gmail.com MO: [protected]

Hello Mobikwik, I have made a payment of my Landline number of Rs. 500. Transaction details as follows: Bill Payment for [protected] (airtellandline) Feb 19, 2016 2:54PM Transaction Id: RBL[protected] But The transaction is not processed yet and No any confirmation mail received yet. And I think the real issue is that I have 2 connection of Airtel in my home One is Landline and one is Broadband. and Now I found that the numer that I enter for bill payment is actually a broadband number. So what should I do now. I think the number of my Landline is not proper. So please revert back my money to my wallet . PLEASE...PLEASE...PLEASE...

Recharge should be done immediate and autometically but till now no any amount recharge against [protected] number because this number is not a landline number. this is actually a broadband number. Please understand this and please treat this issue as URGENT. You are very good company and please do this need as a very professional way... I am very hectic situation... please...

Regards,
Pallavi Sharma

I puchaged lumia 435 mobile with mobikwik offer for rs.300 cashback every month for 12 month as LUM300 code. So i get this offer for 2 month, but after month i can't getting offer. Please reply me with proper solution as soon as posible, that's my last warning, otherwise i follow next step very hardly.
Thanks & Regard
Mobikwik customer

I didn't get cashback for LUV14 till now, before i raise a ticket but they told like on or before 18th feb, you will get but till know i didn't get cashback 50 for 50 rupees recharge.when i applied that promocode, it shows promocode applied successfully.Please resolve my problem as soon as possible.

Hi iam not able to adding 300 lum amount to muy mobikwik account .when iam applying my promo code it was showing wrong iam continously trying to the customer care numbers but no one was responding please solve as early as possible ..

I have Recharged my mobile number +91-[protected] and Order ID: EN[protected], CIN: U64201hR2008.But it hasn't got recharged but my balance got cut from my wallet and card. I'm trying to get in touch with Customer Service but it keep on saying lines are Busy. I'm trying to create ticket regarding issue but it is technical glitches. Can you people please look into this one.

Note : please the first transaction in the Below Transaction image

Yesterday, I recharged my mtnl number with Rs500 using promo code mobimtnl, but I have not received Rs50 cash back yet. why does your app have so many issues? moreover I have not got any solution of my previous issues also. My recharge was done 3 times with Rs175 and I have got 1 GB data only. I raised support ticket, but they are not replying.

Sir Before two days you told me that my transaction was failed and money will debited in bank account in next 3 to 15 business days. But it is debited in my wallet.BUt now I pay through paytm for that purpose which I want to pay this.
You all cheated with me. SO, I kindly request to you all that Please refund the money in my bank account anyhow otherwise I will take the support of the consumer court.
I also trying to contact you but all the time it says that hold the line and I wait around 10 to 15 minutes.After that the call has been disconnected automatically.What nonsense all these that I don't know but if you don't give my refund then It may also affect your value in customer.
Really ashameful
Thanks

I recharged via mobiqwik as it was showing 100% cashback on applying " LUV14" coupon on the recahege page, i appled and it comes " coupon applied successfully " so i proceeded and paid but now its almost a week but i havent received any cashback from them . I want cashback .
my id on moboqwik - [protected]@gmail.com

Account is being disabled. Without a reason no other info is being provided.
There is no way to contact them.
Account Number : [protected]

My mobikwik wallet is locked so I am not worked my mobikwik wallet . please I requested you unlocked my mobikwik wallet. My mob no [protected] and my email I'd is [protected]@gmail.com
I doing add probalm image and bank pass book entry risipet.
My wallet balance have 970 rupees. So my mobikwik wallet unlocked early. Thanks and good day.
I am weating your responce.

Am unable to use redeem code offered by HP laptop purchase to add money to mobiwik wallet for this month calender. It is showing ' Technical issue. Please try later' error for past 10 days. HP code used: HPUMGIWN3.

Hi I am a mobikwik user i had done a recharge for my sundirect DTH for Rs:770 in mobikwik website at[protected]:15 pm the recharge is unsuccessful but the money had debited from the bank ther is no replay or any information from mobikwik website about that recharge.so, i need a information, and please refund my money Rs:770 to my bank account.

Hai myself ashok, had 3441 rupee balance in my mobikwik wallet before four days . I filled a complaint in consumer complaints [ID: 1226566] for unable to login and also gave phone number, "then a guy called me asked my sbi card number with OTP for refunding my money" he says.I was having 3000 in Bank, he transfer it to payu money and he says "money will be refunded sure sir". Till now none of transaction has been done by me ... So now i want my money back both on total
3000 + 3441 (sbi bank + mobikwik wallet) = 6441. can any one help me.

Email: [protected]@gmail.com

I tried to add money to mobiquik wallet from my bank account, , my account was debited with 1100 but no money was added to wallet.. If this problem was not solved, I'm going to file a case in supreme court