Mobikwik Complaints & Reviews

I get a code HPJF8S09L which I got with hp laptop valid for 6 month but I get cash back only for 4 months two months are left and code is shown invalid please give me new code so that I get cash back of 350 for two months please solve this problem as soon as possible
thank you

I am in debt of approximately 1000 rupees . I have recharged three times from mobikwik of 1000 rupees separately but not recieved the transfer as well as i have filed numerous complaint and tried calling customer care but no response.
kindly solve my problem asap.

Last Year in September 2015 Mobikwik Contract with Microsoft that, If anybody buy Lumia mobile OR Windows Laptop than He or She can eligible for 12 month cashback offer, that include 300 rs per month, now after 6 month its Stopped,

Now no one is receiving phone[protected], I contact with via mail "Shreya Sawhney ", and they said "we will not be able to credit any further cash backs on this offer."

The following mobikwik app in id's
1)102717
2)102437
3)102506
4)102529 ...
What transactions was done...which address or reacharge of mobile what used...because on my acccount 3500/-rs was missed...the bankers told... some was used someone was trasactions on mobikwik appp

Mobikwik has stopped redeeming coupan LUM300 without any info to customer. As well as 12 months of the offer are also not completed. It's simple cheating with customers.

I brought the lumia 535 with offer of monthly cash back 300 by adding 300 to mobiwik acc for 12 month but I only got four month when I ask them about in Fb chat they simply saying we stopped that offer

What kind scam this is I brought because this offer not in love with lumia phone

But being reputed companys always scam the civilians

Kindly resolve this issue

Dear sir mam
Mera resitetr mobile [protected]
Sir Maine wallet Mai 500 rs add kiya par mere wallet Mai mony show nahi karha hai or mere dabit card se paymet dabit Hua hai so pls help me

Dear Concern,

Greetings !

This is Sachin Goel, I would like to catch your notice towards the honey trap of companies like Mobikwik with consumers and cheating consumers with by promoting fraud campaigns.

I have bought an HP laptop in November, 2015 having serial no - 8CG5393FM2 along with that I have been given some add-on Diwali offers included Cash Back in Mobikwik Wallet with promo code - HPFSX0OPQ. I have used the code and initially for 1st 3 months (December'2015, January'2016 & February'2016) it was working fine but now when I tried using the same code in March'2016 I have been conveyed that offer has been expired.

This is completely breach of the agreements with consumers without any prior notice. To avoid such happenings in future company shall be penalized with a certain amount and consumers must be paid off the rest of the offers.

I hope I would have been able to deliver my message and expecting the positive inputs for the overall consumes.

Thanks

Warm Regards
Sachin Goel

An amount of Rs 600 has been debited from my mobikwik account ([protected]@yahoo.com)on 22nd Feb 2016 with out my knowledge. When I contacted their CC, they told that this may be due to some technical glitch. Later they changed their word and they are not responsible for this issue. I strongly felt this is either due to some technical glitch or may be due to some wrong person in your organization or some one might have hacked your customers account.

Note: My 600 rupees lost in the below mentioned way:
(i) Transferred to Spice Safar Wallet on the account name of Shubham with Transaction ID: 27774012, Mon, 22 Feb 2016, 01:27:20 PM
(And I contacted Safar wallet, they said Mobikwik has to contact them to resolve this)
(ii) From there, AIRTEL landline number ([protected]) bill was paid with transaction ID: 27879935 Mon, 22 Feb 2016, 01:28:07 PM
(And I contacted that Airtel number too. It belongs to Indore.)

I have never shared my account password with any one. So, pls think once again and try rectify these kind of issues and make your wallet to be trust worthy to the customers.

Regards
Srikanth

Hi,

I brought HP laptop, there was an offer stating cash back of 2100 from mobikwik that it will credit rs 350 each month from Dec 15 to May 15 for the consumer who add money to their wallet min 350 each month during this offer period. It was working for last 3 months but when i tried add money to the wallet it says the coupon was invalid. suddenly without any information they have withdrawn the offer. when i tried reaching HP they points to Mobikwik when i contacted Mobikwik they told the offer has been closed. pointing that "MobiKwik reserves the right to change or call back the offer (offers) any time on their sole discretion." how these companies are cheating consumers, there is no monitor of these wallets. the whole company runs of public money and plays with consumers money. These wallets can run away with all our money any time pointing the same clause. so BEWARE OF MOBIKWIK AND OTHER WALLETS. iT IS BETTER NOT TO KEEP MONEY ON YOUR WALLET.

I tried making payment to Dominos Pizzaon 12th Feb 2016 via mobikwik, mistakenly i typed a wrong mail id and i didn't ask for password but straight way directed to payment page where i made payment of Rs.952 from my IOB a/c No. ending 30529 but the money was debited twice still the purchase was unsuccessfull. Amt refernece from Dominos is - FMBK [protected] kindly help me get my refund directly to my bank account amounting Rs.1904/-(952*2)

Mobikwik deducted cash but did not done recharge.

Its been 2 month i am complaining about my deduction from my wallet for recharge did not happen .They do have a customer care number and email to report issues. i was able to report only thourght portal or by app help.

i have submited 40 compains abount my deduction but they do not care and tell me check with operator. they are playing operator game to rob money from customers

I ask mobikwik to refund my money plz check my Transaction Id: EN[protected] which recharge did not happen but deducted money.

Sir,
I m a mobikwik user and i use mobikwik wallet for payment most of the time.
my mobikwik id is [protected]@yahoo.in
yesterday i booked flight ticket through make my trip and used promo code KWIKTRIP at the time of payment through my wallet but i did not receive any cashback till.
my transaction id- FMBK[protected]
Please give any resolution as soon as possible

Thank you

Sir,

It is a two part complaint:

I paid the bill of my mtnl landline on 26/2/2016 of RS 1082. I had to receive a cash back of RS 50. Despite repeated assurances from complaint resolving team of mobiwik. It was not credited.

I had availed 100 SBI freedom reward points from mobiwik. Points were credited to mobiwik account. But I didn't receive my money.

My registered email ID is [protected]@gmail. com

I have recharged 518 rs plan on my telenor mobile number in which i should have got rs 628 talktime as stated on mobikwik website, but i got only 452 rs talktime, kindly return the balance amount as soon as possible, i have raised many tickets but my problem is not resolved, pls contact me and return the balance amount.i.kindly help, Ticket No 4487928, they are looting customers by making false claims and doing fraud.pls return the balance amount, doot chaet customers mobikwik.Mayank Saraswat

I am not being able to apply LUM300 code to get this promocode benefit of 300 Rupees per month for remaining 6 months.I bought new microsoft lumia 535 phone in September 2015.With this phone mobikwik had a scheme that if i install their app and add 300 Rs. to my mobikwik wallet per month and apply LUM300 code then 300 Rs. will be given to me by mobikwik in my wallet and this will happen for 12 consecutive months.From september 2015 to Feburary 2016 it happened perfectly fine but for month of March 2016 and onwards they refused to give me this benefit.I have raised complaint with mobikwik having ticket no. #4525545 with my email id [protected]@yahoo.co.in and phone no. [protected].but they refused me in this ticket that they will not provide LUM300 benefit then i reopened ticket and asked them to confirm should i move to consumer court and after that i did not got any reply from them.One more ticket in which they earlier confirmed that i will be given LUM300 benefit for 12 consecutive months is #4144525 .Please help me i will be highly thankful to you for this act of kindness.
Regards,
Ashish Batra
[protected]
[protected]@yahoo.co.in

I have purchased microsoft mobile phone lum 430 model under promo code redeem rs. 3600/- that purchased in october, 2015 and the scheme valid for 12 months from purchase month and redeem rs. 300/- every month for one year. In this regards i have use code lum300 for oct.&nov., 2015 then this code not use for redeem for jan. 2016. Then i do complaint to you then given me another code that worked for jan.&feb.2016. Now i trying to redeem that code then showing is has no longer valid. Pls. Solve my problem and now what i do?

I have purchased Microsoft mobile phone LUM 430 model under promo code redeem Rs. 3600/- that purchased in october, 2015 and the scheme valid for 12 months from purchase month and redeem Rs. 300/- every month for one year. In this regards I have use code LUM300 for oct.&Nov., 2015 then this code not use for redeem for Jan. 2016. then I do complaint to you then given me another code LUMDNQ1TM1 that works for Jan.&Feb.2016. Now I trying to redeem that code then showing is has no longer valid. Pls. solve my problem and now what I do?

Sir On[protected] i have made a recharge for Airtel no [protected] of RS 59.00 and O/D - SMKRWTN941863. It shows failure, till today i have not received any refund from you people, inspite of my so many calls to your executives and one of storeking executive, there is no response from anybody. I think you people are ditching for service providers like me. First of all the commission is to less and above all we are lossing our money in wallets like this one.
Look on to this issue and do refund my amount to my account.
Looking forward for your reply.

Mobile +91 [protected]
E-mail - [protected]@gmail.com

I have added money on 25/1/2016 of rs 12000 but i got only 6000rs..the first 6000rs which is reflecting in the bank statement is not credited to wallet but debited from my account..its been over a month..pls look into this matter urgently..in jan they said that they r not credting my money becoz of kyc limit and nw they r saying ask ur bank..i hav contacted my bank and they are saying they cant help me in this..money has been transferred to the mobikwik account..pls pls help