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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3180
+91 94 6644 6644
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2243

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 272

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L
Laxmansingh13b
from Delhi, Delhi
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I have made a payment of my mtnl landline bill of rs. 1879

Address:110008
Website:www.mobikwik.com

I have made a payment of my MTNL Landline Bill of Rs. 1879, but instead of payment Mobikwik has added that money into my mobikwik account. and my MTNL bill reamined pending. and whenever i tried to pay the bill its always showing that "currently server donw, plz try after some time". Even I called to the customer care they said that you payment will be made in 24 to 48 hrs. But today it is now 4 days past, and nothing is happening there....
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V
vivekcoool21
from Raipur, Chhattisgarh
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Withdraw the offer before serving

Address:122002
Website:www.mobikwik.com

Mobikwik [www.mobikwik.com] had announce to pay Rs.300 per month for 1 year to the customers who had purchased the device : Lumia 430, 535, 540, 640, 640XL, 730.

But after paying for only 2 months this company had taken his all promises and dumped into garbage by making us fool. They are denying to give Cashback again by making changes in T&C which is absolutely a cheat.

I don't what was deal between them and...
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M
Mohd Fayaq
from Mumbai, Maharashtra
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#Lumiafraud

Address:Gurgaon, Haryana
Website:mobikwik.com

I bought a Lumia 640 device tempted by MOBIKWIK and Microsoft offer of Rs 300 cash back every month for 12 consecutive months. The promo code was LUM300. I got the cash back for 2 months. Then the code stopped working. When I contacted Mobikwik customer care, they told me to add Rs 300 to mobikwik wallet and they would add the cash back manually. I never got the cash back for that month. The month after that when I contacted Mobikwik over...
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P
punitishah
from Ahmedabad, Gujarat
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Fraud done by mobikwik

Address:Ahmedabad, Gujarat, 382330

I buyed lumia 535 with Mobikwik 300 rs casback offer.When i purchase it They says you will get 300 Casback till Nov 2016.I got the casback till Jan 2016 but when i tried on Feb 2016 i got the message "Technical downtime, we will back you soon" when i add promo code.When i asked mobikwik they says Punit, offer is closed and we will not be able to credit any further cash backs on this offer.Our sincere apologies for the inconvenience caused.Stay...
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Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

My online transaction (through SBI netbanking) to pay Act broadband bill via Mobikwik wallet had failed on 15th Jan 2016, and the amount Rs.1545 was deducted from my SBI bank account (SBI transaction reference number: IG0BHSOLL6).

I had raised complaint with Mobikwik regarding refund of money (complaint ticket#4233930 ). However, they informed me that they didnt receive money from bank, and asked me to check with bank.
br...
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A
akchauhan
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Block my account

Address:122002
Website:mobikwik.com

Dear sir/madam
My name ASHOK CHAUHAN
my mobikwik acount is [protected]@gmail.com
Mobile no. [protected]
Sir i have 700 rupees bt my acount is blocked by mobikwik
Please open my acount.
I used balance
Ashok Chauhan
Mau
email [protected]@gmail.com
Mobile no [protected]
Uttar Pradesh
275305...
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A
amitkrbiswas
from Muragacha, West Bengal
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Not honouring microsoft lum300 cashback offer

Address:Gurgaon, Haryana, 741121
Website:mobikwik.com

I bought a Lumia 535 device tempted by MOBIKWIK and Microsoft offer of Rs 300 cash back every month for 12 consecutive months. The promo code was LUM300. I got the cash back for 2 months. Then the code stopped working. When I contacted Mobikwik customer care, they told me to add Rs 300 to mobikwik wallet and they would add the cash back manually. I never got the cash back for that month. The month after that when I contacted Mobikwik over...
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S
Siddharth Samdaria
from Noida, Uttar Pradesh
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Taking extra charge on my irctc booking without my permission

Address:New Delhi, Delhi, 110051
Website:mobikwik.com

Mobikwik is taking extra charge on booking ticket by iirctc app without my permission ..
I asked my query to Mobikwik help and they had registered my query as the ticket. My ticket number is 4446909.
After few days Mobikwik answered me that Mobikwik is taking extra amount as a TDR charges.
But it still not resolved as it was not not to mention at the time of booking so Mobikwik should tell me before proceeding money....
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A
aqswdefr
from Bhopal, Madhya Pradesh
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Electricity bill

Address:491441

I am trying to call your customer care but there is no respond from there.
I paid an electricity bill from mobikwik 1 bill is paid double and money is also dedected from my wallet . I recharge my wallet by 8030/- Rs but 8000 more is dedected from my bank balance.
Mobile NO.[protected].
email address.[protected]@gmail.com...
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A
ankit Pateriya
from Mumbai, Maharashtra
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Promo code that i bought for 2100 is not working

Address:122002
Website:www.mobikwik.com

I bought an HP laptop in the month of november during diwali time and at that time they were providing diwali amazing offers.

and the offer has following:

1. Additional 1 Year Onsite Warranty
2. MobiKwik Top-up worth Rs. 2100/-

MobiKwik Top-up Promo Code: HPNL43BWT

process to redeem mobikwik top up is follow:

1. Customer tops-up his/her MobiKwik wallet by Rs....
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S
SMishra1988
from Kolkata, West Bengal
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Lum300 code is not working

Address:700091
Website:www.mobikwik.com

Dear concern,

I bought lumis 640 only for Mobikwik offer. At the timing of purches of this phone they give us a offer called lumia cash back offer . "Add rs 3600 and get cash back rs 3600" . after byeing this phone i redeemed this code for 3 times. Now its showing that coupon code is not valid. I raised a complain ti Mobikwik customer care then they send me an email i, e,

Resolution

Namaste!...
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K
Kanishk730
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Irctc refund not credited

I booked a ticket from irctc app. But due to waiting list it was auto cancelled. But i have not got any refund credited in my account. My account is [protected]@gmail.com. And my phone no. Is [protected].
I have given the customer care a message. I think this is the most wi
worst app which is a fraud. I will definitely go for consumer forum as i dont think i am going to get this amount back....
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M
mtysr49
from Chennai, Tamil Nadu
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My reversed amount has been not yet credited to my wallet

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Ref: ticket 4474918 - my issue is not resolved - my reveresed amount rs 355/- has been yet credit to my wallet.
My wallet balance was - rs 1575 /- and i paid my tata sky dth of rs 355 /- which got failed and i got a message that the amount has been reveresed which is yet to replicated in my wallet.
Left with no option i had to pay my tata sky dth monthly recharge again from my remaining wallet balance.
My wallet balance...
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A
AshokIndb
from Bhopal, Madhya Pradesh
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Payment not refunded - First exp. is worst. :(

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Payment made using wallet amount (Rs. 818) to merchant (TRENDSUTRA) is not received by merchant though transaction id is generated (FMBK[protected]) & amount is deducted from wallet on same day (18/02/2016). When called on support No., after waiting for more than 5 mint customer care person told log online complain he do not have any access to tell the reason neither he logged the complain. When tried to log online complain error thrown &...
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A
ankur1691
from Ahmedabad, Gujarat
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Money not added in wallet

I tried to add INR 2000 in my mobikwik wallet using my debit card on 21/02/2016. The money has been debited from my bank account, but the same amount has not been added in my wallet. I have registered my complain on mobikwik mobile application, and its ticket id is #4471657 at 3.55 PM on the same day. But no action has been taken yet.

Kindy resolve the issue as early as possible by returning the money to my bank account.br...
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Address:Bangalore, Karnataka, 560071
Website:Mobikwik mobile app

According to the advertisement, I have to buy lumia 640xl mobile phone befor nov 2015 and I can get 100% cash back evry month for 1 year from the date of purchase. I qualify every condition they mentioned. but now they say that they called off the offer. This is day light robbery, luring customers to fall for the offer and making them scape goats.

link to terms and conditions:

https://i-1.prod-cdn.webapps.microsoft.com/blob/view/-/5930460/data/1/-/Mobikwik-offer.pdfbr...
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P
Prashant Chanana
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Cashback not received

Address:New Delhi, Delhi, 110009
Website:www.mobikwik.com

I paid dominos through mobikwik payments but didn't recieve the cashback promised.

There was a promo being carried on stating to use the promocode ONEPLUS and getting 20% cashback on the transaction at mobikwik. But even after applying it I didn't get the cashback.

My order total was 352 so I should get 70.4 cashback accordingly. Please help me in this case.

I have attached the screenshot of the...
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P
Puran Chandra Joshi
from Anta, Rajasthan
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Closed valid promo code without any reason

Address:Pune, Maharashtra, 411014
Website:Mobikwik.com

I had bought an HP laptop in October, with that I had received coupon code that would be applied a max of 6 time (1 each month) Now when I tried to apply it says the code is not valid. On writing to them they are saying they have closed it....
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K
krish agarwal
from Kolkata, West Bengal
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Not refunding the money

Address:Kolkata, West Bengal, 700120
Website:www.mobikwik.com

I have not received the refund initiated by ask me bazaar. i have placed an order in ask me bazaar order id:AMBAL6584L_P_923398 of rs.1553 on 17/02/2016 and they have initiate a refund of rs.54 on 18/02/2016. till now i have not received the refund.i have send a email to them but they has not reply to it.i have also call the customer care .they also not given my money.i also talked with ask me bazaar and they told me that they have initiated...
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P
pmwali
from Bengaluru, Karnataka
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Use of mobikwik for online fraud

On 15th of Feb 2016, I got a call from number [protected] and they got my card number and transfered amount Rs. 8000 from my ICICI a/c[protected] to Mobikwik, the time was 9:52am. If you have any records to which account that amount is transfered later please let me know or else I have to register a case against Mobikwik that this app has been being used for frauds...
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