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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
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+91 94 6644 6644
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 279

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P
Preeti.Kumari1
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from account but not added in mobile wallet

Address:700091
Website:MobiKwiki Mobile app

I wanted to add 490 rupees on 06/01/2015 to my MobiKwik wallet, the process was unsuccessful. Whereas the amount was deducted from my bank account but it wasn't added in my wallet. The customer care number is always busy, they do not have an email to register complain. I have raised the tickets which are-#4157642 and #4152143...
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P
pratapshukla
from Mumbai, Maharashtra
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Promo code invalid

Address:208019

Dear Mobikwik Team Pls note the complaints against the showing coupon code invalid. Our Microsoft mobile is registered and we have checked from Microsoft company and they have resolve the same and now issue from your side. I am using the promo code-LUM300 which is showing invalid. Our offer is that adding INR 300 we will get INR 300 more from Mobikwik. I am trying the customer care no.[protected] which always engaged. Pls resolve...
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N
Noorsaifi
from Delhi, Delhi
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Fraud transaction from my bank

Address:Gurgaon, Haryana, 122105
Website:Mobikwik

I had added Rs2000 in my Wallet from my debit card, the app shows me that transaction is failed but amount is debited from my bank, plzz solve the issue...
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A
ajays39
from Agra, Uttar Pradesh
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Payment not updated for my bill payment

Address:Gurgaon, Haryana, 110046
Website:www.mobikwik.com

I have make the payment of rs. 900/ for postpaid bill payment of this number [protected]... operator is reliance, and its completed about to more than 10 working days but till now this payment is not confirmed by operator and also I Sm not get any confirmation from your side, and not receive any mail so kindly see it on urgent basis and update for it or refund me my amount, and this should we completed in next 12 hours, and its urgent kindly...
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T
tarun babbar
from Gurgaon, Haryana
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Code not redeem

Address:Rohtak, Haryana, 124001
Website:mobikwil

I was purchased Lumia 730, there is one year offered 300 cash back, But now m not able to redeem last month I have not redeem this benefit, earlier i have trying so many time to call customer care no but always long waiting no one resave call, always one replayed all executive are busy pls wait, Pls check and resolve on high priority. Regards Tarun [protected]...
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Víshal Jaín
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged with 508 to get 570 talk time received only 440

Address:Jaipur, Rajasthan, 302018
Website:www.mobikwik.com

Sir on 31 dec i made a recharge on aircel rajasthan number [protected] with 508 according to which i gonna receive talk time of 570 but i received only 440 i registered my complain to them but its not resolved till now i call so many time they always reply that the problem will be resolved with in 24 hours but nothing happened kindli do the need ful. details- 207:Txn No. RJR[protected] to Recharge MRP 508 is successful . TT= 440.67...
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G
Getan
from Pune, Maharashtra
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Money deducted from bank and added to wallet but missing now

Address:Gurgaon, Haryana
Website:www.mobikwik.com

Hi, I have added an amount of Rs.1000 to my wallet on December 25, 2015. My wallet showed an amount of Rs.1053 on that day. But when I was using it on jan 2, 2016 I observed that my wallet balance was Rs.21 only without making any transactions. The history showed my money as added and not spent, but it is missing from my wallet. Please forward my issue....
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R
rahulgarg319
from Jammu, Jammu and Kashmir
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Coupon code not working

I have purchased Microsoft lumia 540 in the month of October . So I have successfully availed LUM300 offer in the last three months but when now I am trying to apply it is showing invalid code. So I talked to your executive & he said that you have created two accounts from your device but in terms & conditions of that offer it was not mentioned that I can't create any more account & I have created but I have not used it & I have purchased...
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A
Ajayjaglan
from Chandigarh, Chandigarh
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Money not added to my account

Address:Gurgaon, Haryana, 126005

I added rs 1000 from my credit card to my mobiwik account...money is deducted from my credit card but mobiwik showed transaction failed...plz make note of it nd stop giving such headache to ur customers...its really very irritating...free charge is better nd responsible...i wll reconsider my decision to go with mobiwik...
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D
Davinder KLamba
from Ludhiana, Punjab
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No cash back against nokia lumia 540

Address:New Delhi, Delhi

I purchased Nokia Lumia 540 inline with offer from Mobikwik Rs 300 cash back for one year. I recd. cash back three months after purchase & now Message comes coupon balance insufficient. Pl. help...
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A
Ankit T Thakkar
from Valsad, Gujarat
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Amount deducted from bank account. Not received after 1 month

Address:Gurgaon, Haryana, 380015
Website:www.mobikwik.com

I used mobikwik wallet to book movie tickets from bookmyshow on 05/12/2015. Amount Rs. 365.70 was deducted from my bank account but at last stage it showed transaction error and try again. and I have a confirmation mail from bookmyshow also that transaction has failed and book tickets again. Its been 1 month and still I have not received my Rs 365.70 in my bank account or in mobikwik wallet. I have been complaining on company's help foram...
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badrinetworld
from godavarikhani, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank but not added to wallet

Address:500073

MONEY DEDUCTED FROM BANK BUT NOT ADDED TO WALLET date 25th dec. mobile: [protected]. amount: 1200rs please respond and add money to my wallet....
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G
ganeshyadav
from Chennai, Tamil Nadu
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LUM300 not working

Address:Khammam, Andhra Pradesh, 507003

have purchased a Microsoft Lumia 540 in the moth of August 2015, as per promotional offer I was to get 300 Rupees cashback for 12 months that is 3600 Rupees cashback in total if i add 300 rupees every month into my Mobikwik wallet . This offer is also clearly given in Microsoft official website. This is the link showing that offer in Microsoft official site : https://www.microsoft.com/en-in/mobile/campaign-mobikwik-cashback/ I got the cashback...
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A
amangargjan
from Meerut, Uttar Pradesh
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Committed cashback not given

Address:Meerut, Uttar Pradesh, 250002
Website:mobikwik.com, microsoft.com

As from 9 th oct. 2015, I bougth a Microsoft Windows Lumia 430 Dual sim phone on offer of cashback of rs 3600 as committed by Mobikwik and microsoft. But, After 2 months they have not responding over mails and calls when I has been trying for cashback which I didn't get since november 2015. I sent trails of mails to both of the organizations, but they didn't respond....
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D
dhanasiri
from Hyderabad, Telangana
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Payment not add to my mobikwik wallet

Address:Krishna, Andhra Pradesh, 520010
Website:www.mobikwik.com

On[protected] when i was tried to add money to wallet on Mobikwik, money debited from my SBI A/C [protected] at 6.00pm. Rs. 300/- on 2-1-2016 Payment transaction No. INB SBI EPAY[protected]IG0BFWZPS7 but the amount didn't transferred to my wallet in "Mobikwik". I was made a compliant through customer support in Mobikwik, Ticket No. #4127516, #4135265. but they were not responded yet. Please refund my amount to my bank at...
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C
chetan khadloya
from Mumbai, Maharashtra
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Not credited my account in my wallet

Address:Solapur, Maharashtra, 413002

Dear Sir, I am a yesterday add wallet balance recharge but no wallet balance and debited my account money. Mobikwik company track ticket. I do not ticket please my balance added to wallet. 1) Transaction Date: 23/12/2015 2) Amount: 500 ( Five hundred) 3)Transaction No.:[protected] Status : SUCCESS 5)Email:[protected]@gmail.com mobil no. [protected]...
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S
shafalik
from Visakhapatnam, Andhra Pradesh
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Money debited from bank account but not credited

Address:Pune, Maharashtra, 411038

On 25 th Dec I made a transfer of 1000 rs to mibikwik but it got debited from my bank account but still not credited to mibikwik wallet. I made complaint so many time in thier help section and till now I have not got 1000 rs which got debited from my account.please resolve...
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S
Subash Tikoo
from Delhi, Delhi
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Did not confirmation from operator for bill payment

Address:New Delhi, Delhi, 110086

Sir I paid my M.T.N.L. bill C.A. number [protected] on 2-1-2016 with order number bill[protected] of invoice deducted. But I did not confirmation from operator for the payment. kindly solve my problem.thans. subash tikoo...
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A
ashwinpm
from Bengaluru, Karnataka
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User disabled

Address:Surat, Gujarat, 395006
Website:www.mobikwik.com

My complain Id : 3931635 and i send documents to Mobikwik email id: [protected]@mobikwik.com ON 3 Dec 2015. Still Account is not Activated. No one Receive call on support center and no one reply my email. I am Customer with Lumia Offer and now i missed my last month Offer of deposite 300rs in account due to Disable account....
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S
sonu2704
from Chandigarh, Chandigarh
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Deduction amount of Rs. 1100/- from my bank account

Address:Chandigarh, Punjab, 160002
Website:www.mobikwik.com

I have added Rs. 1100 to mobikwik account. it has been deducted from my bank account but didn't added in my mobikwik wallet. i have tried many times to contact mobikwik on their many contacts no. bt they all response to busy. please refund my amount to my bank account....
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