Mobikwik Complaints & Reviews

Address: 282006

Website: www.Mobikwik.com

Do not add balance my Moboikwik wallet but dabited my bank acaunt .please give me my balance tran. Detail( Rs.76 date- 31/10/2015 tranj id 417361 time.2:28pm) (Rs.100 date- 31/10/2015 time.3:53pm tran id .325266)

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bhole shanker

Jan 24, 2016

Do not add my bal Rs.5 date07/11/2015 tran id.395093 time.3:48pm

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Address: 122022

Website: www.mobikwik.com

I have made a money transfer of Rs.2, 066 to an other Mobikwik account. Transaction was successful, but receiving Mobikwik account is credited yet. I tried to call Mobikwik customer many times, but they are not reachable. Please help me to solve this issue. Thanks!

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Address: 713212

Website: www.mobikwik.com

My last complaint was not resolved even after Ticket ID 4066880, 4078195, 4090279, 4095072, 4120933 made.
Today also I tried to recharge Rs. 265 and money was deducted twice from my mobikwik account. Ticket ID 4266887.
Kindly see that the complaints are looked into. This kind of service brings in unnecessary harassment to the customer.

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Address: 122002

Website: www.mobikwik.com

I had Rs2950 in my Mobikwik account on 21st Jan 2016. That amount went down to Rs5. I did not used that amount. I did not made any transaction for that amount.

I did not get any transaction alert or OTP required for making transaction in my registered mobile.

When I checked the transaction history in my Mobikwik account it shows 2 transactions which I did not make. No transaction alert came to my mobile number.
I have reported to Mobikwik customer Care through phone, email, Ticket ID #4256601. Immediate action required.

I also ask other customers, if you want to load money in Mobikwik Wallet account for offers sake, just load small amount and use it immediately within few minutes. Don't take risk.

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Address: Gurgaon, Haryana, 700059

Website: www.mobikwik.com

I tried to add 1500 from my account. The money was debited from my account but not credited to my wallet and I got the message that your transaction has failed.my mobikwik Id is [protected]@gmail.com and Ticket id for my complaint is 4261040. Such issues are really really frustrating. Please resolve the problem.

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Address: Gurgaon, Haryana

Website: www.mobikwik.com

I tried to add rs 1500 to my mobikwik account...but the transaction was failed... but the money was debited from my account... my mobikwik email id is [protected]@gmail.com

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Address: 160062

Website: www.mobikwik.com

Mobikwik an online shopping company did false promises to many of the consumers (I know personally) including me couple of month back. In this scheme they offered Microsoft Lumia phone via mobikwik and offered maximum 100% cash back (maximum 300 rupees) on any purchase through mobikwik for 12 month. I purchased a phone in this scheme on 8th/11/2015 and created an account on mobikwik. When I added 300 rupees in my account I got 100% cash back (300 rupees) on that month. However, I did not use that money and kept it in my mobikwik wallet. Unfortunately, mobikwik has disabled my account which has money and 11 month offer was remaining without any notification. It is almost 2 month since I am trying to contact them. I did not get any answer from the mobikwik till now.

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Address: 382340

Dwallet balance debited but not received by ugvcl
This my 6th complain

I have made payment of 1998 in favour o[censored]GVCL on 8th january but company has not RECIVED the same

After that I made many calls to customer support and made complaints on help

Ticket no is 4192401

My mobile no is [protected]
I'd is. Raj.[protected]@gmail.com

I am tired now

U r customer support told
Money will be credited within 7 days

That 7 days got overed on 15th January

Nothing is done

Very disappointed

In future I ll never use u r service s

My ticket nos. 4192401 and 4156091 mobikwik
third class customer support and help desk

kindly credit my money
Rajesh

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Address: Jaipur, Rajasthan, 302018

I bought LUMIA 640 in Oct-Nov'2015 and as per T&C registered a new account in Mobiqwik with mail - '[protected]@hotmail.com' . For the first 2 months i.e. Nov and Dec of 2015 I was able to redeem coupon LUM300 successfully and got cashback. But in Jan'2016 when I am trying to use LUM300, it is saying that 'invalid coupon code' . But as per norms I am supposed to get this offer upto Nov'2016. I lodged Three ticket in Movikwik help( # 4206224, # 4218321, # 4256978) stating the problem, still issue has not been resolved.

Above both complain entered wrong Mobile Model No Actual Model No Is LUMIA 640.

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Jan 23, 2016

Updated by Himmat Singh panwar I bought LUMIA 6400 in Oct-Nov'2015 and as per T&C registered a new account in Mobiqwik with mail - '[protected]@hotmail.com' . For the first 2 months i.e. Nov and Dec of 2015 I was able to redeem coupon LUM300 successfully and got cashback. But in Jan'2016 when I am trying to use LUM300, it is saying that 'invalid coupon code' . But as per norms I am supposed to get this offer upto Nov'2016. I lodged Three ticket in Movikwik help( # 4206224, # 4218321, # 4256978) stating the problem, still issue has not been resolved

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Himmat Singh panwar

from Ahmedabad, Gujarat

Jan 23, 2016

I bought LUMIA 640 in Oct-Nov'2015 and as per T&C registered a new account in Mobiqwik with mail - '[protected]@hotmail.com' . For the first 2 months i.e. Nov and Dec of 2015 I was able to redeem coupon LUM300 successfully and got cashback. But in Jan'2016 when I am trying to use LUM300, it is saying that 'invalid coupon code' . But as per norms I am supposed to get this offer upto Nov'2016. I lodged Three ticket in Movikwik help( # 4206224, # 4218321, # 4256978) stating the problem, still issue has not been resolved.

Above both complain entered wrong Mobile Model No Actual Model No Is LUMIA 640.

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Himmat Singh panwar

from Ahmedabad, Gujarat

Jan 23, 2016

I bought LUMIA 640 in Oct-Nov'2015 and as per T&C registered a new account in Mobiqwik with mail - '[protected]@hotmail.com' . For the first 2 months i.e. Nov and Dec of 2015 I was able to redeem coupon LUM300 successfully and got cashback. But in Jan'2016 when I am trying to use LUM300, it is saying that 'invalid coupon code' . But as per norms I am supposed to get this offer upto Nov'2016. I lodged Three ticket in Movikwik help( # 4206224, # 4218321, # 4256978) stating the problem, still issue has not been resolved.

Above both complain entered wrong Mobile Model No Actual Model No Is LUMIA 640.

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Address: 396230

Website: mobikwik.com

Kindly conform to you already 2 times are use my mobile no recharge but recharge against another numb er recharge already one time refuse e but same time same problem already try customer but not pick up phone my no is [protected]

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Website: www.mobikwik.com

They announced on promo during Pongal that is add 500 get 25 extra offer Applicable only on debit card transfer, I used my debit card only and used the promo code PONGAL, but till now they didn't give me anything.
first ticket[protected]: I didn't get cashback, reply: you didn't use debit card - ticket closed.
second Reopened-ticket[protected]: I used my debit card only, reply: you will get the cashback in 24 to 48 hours - ticket got closed.
third reopend-ticket[protected]: I haven't got it yet; reply: you haven't used the promocode PONGAL -ticket got closed.

What kind of support system they have?.

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pravee143

from Mumbai, Maharashtra

Jan 21, 2016

Again they closed[protected] saying I didn't apply promo code, I applied. Frustrating even they could have said this previously after 3 times I raised the ticket now they are saying like this.

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Address: Srinagar, Jammu and Kashmir, 190007

Website: Reliance

Sir, i recharge a sum of Rs 100 in my bsnl m/ no [protected] on 20 Jan 2016 but amt not shown and today i again recharge in my reliance m/no [protected] Rs 10 but amt again not shown. So therefore i add balance in mobikwik wallet @ Rs 10 but again amt not shown and all amount debited in my ICICI bank account. Please refund or credit the above said amt in my mobikwik wallet.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Jan 23, 2016

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Jan 26, 2016

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

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Address: New Delhi, Delhi, 110059

Website: www.mobikwik.com

On 24Dec I paid my BSES electricity bill of ₹1110 through Mobikwik but now I have received my bill with the past due of ₹1110. I have called their customer care continuously but no one has answered my call yet. I want the solution.

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Address: Mumbai City, Maharashtra, 400708

Website: www.mobikwik.com

I booked movie ticket in bookmyshow website thorough mobikwik wallet on 25th Dec 2015. The amount is debited from my account but i did not get tickets confirmation. I raised a complaint in bookmyshow. They checked and told me that they have not received the amount hence ii is with mobikwik. I raised complaint # 4204135 still not resolved. Could not reach them over phone it always says busy. Its horrible experience with them.

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Address: 122002

Website: www.mobikwik.com

I have paid Rs1766 for BESCOM Payment through Mobikwik app. Through Mobikwik reflecting as success but I continously received message from Bescom stating amount due.

Raised a ticket with Mobikwick support team after long struggle but no response till today.
Transaction ID : BILL[protected]
Mobikwik Support request number :4216971

Please help me on this

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My mob no [protected]
My mobikwik wallet is blocked.
Please reactivat my wallet
My mail I'd is [protected]@gmail.com
A am not opened my mobikwik wallet.
My wallet had 970 rupees .
My wallet blocked one month ago.
I want to get work my wallet.
So please request you unlock my mobikwik wallet.
My mobile no is [protected].
I attachment mobikwik problem images.

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Address: 600101

Website: indian consumer complains forum

My mobile no [protected]-name Mr.MASILAMANI
on 15.01.2016 from my mobile MOBIKWIK app I requested for recharge for vodafone wifes mobile no [protected] rs.201/.selecting a plan exhibited in the app (A plan as shown by the inbuilt plan of the app). to my shock the recharge talk time was only Rs. 1.66 /Immediately I registered the complaint thru the app itself but so far no response .pl look into the issue sir.

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Address: Gurgaon, Haryana, 122002

Website: www.mobikwik.com

I am registered with Mobikwik with e-mail: [protected]@gmail.com They are asking to fund a wallet and then issuing promo code and coupon codes to get the cash back. I have not been able to use such coupon codes online. I am not able to use the couponcode MANQ2KQBN4. It says you have already redeemed on this ID This is a ponzi scheme. It first attracts users to fund the wallet and issues unusable coupon code. The money remains in the wallet with MobiKwik. My wife also has account with Mobikwik Wallet. She is also not able to redeem the coupon. Earlier queries are also unresolved. Issues raised with them are not resolved in timely manner. there can be only two issues active at any time. This restricts me filing any more issues with them. This is exactly one of the reason I have to write you.

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Address: Patiala, Punjab, 140401

Website: www.mobikwik.com

I m not being able to redeem my HP promo code. i have filed complaint on their website so many times but no solid response and solution has been given by the company. its been a quite while since i got this code but i have not given any solution regarding this.also their customer care number is always busy.please help me with this ASAP. Thank you.

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Address: New Delhi, Delhi, 110085

Website: Mobikwik

On 27th Nov, two payments of Rs 1483 was made for outstanding payments of MTNL bill no [protected], out of which only one is reflected in their account. On calling up at your customer care nos, the calls are never answered. Pl credit my a/c with Rs 1483 payment urgently or else I will lodge a complaint with consumer court, Pl send intimation at my email id [protected]@gmail.com by tomorrow.

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 278

Do not add wallet

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Money transfer.

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Money deducted from mobikwik wallet without recharge

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Money from my wallet gone down from rs2950 to rs 5 without making any transaction

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Mobikwik

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Didn't receive 1500 rs

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Did false promises and disabled my account which has money and 11 month cash back offer

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Wallet debited by 1998 but not received ugvcl on mobikwik

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Not getting offer money 300 per month by code lum300

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Cheating for recharge

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Pathetic customer support

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Amt not credited in my wallets

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Payment fraud

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Transaction failure on 25th dec still not received money rs.267

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Bescom bill paid through mobikwik and not paid to bescom

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Unlock my mobikwik wallet

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Recharge for vodafone 9884406800 rs.201/ full talk time not received

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Services

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Not being able to redeem hp promo code

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Payment made through you for mtnl bill on 27 nov not credited in their account

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