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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
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Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 278

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Address:New Delhi, Delhi, 110009
Website:MOBIKWIK

My wallet has be debited in name of the shop and the order was also placed but due to unavailibilty of the product the cancelled the order.Mobikwik did not refund the found and rather it says that payment was unsuccessful.Thet dont even respond o mails in time....
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A
amit_mca
from Bengaluru, Karnataka
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LUM300 promo code not working

Address:Gurgaon, Haryana
Website:mobikwik.com

I bought LUMIA 540 in Nov'2015 and as per T&C registered a new account in Mobiqwik with mail - 'amitash.[protected]@outlook.com' . For the first 2 months i.e. Nov and Dec of 2015 I was able to redeem coupon LUM300 successfully and got cashback. But in Jan'2016 when I am trying to use LUM300, it is saying that 'invalid coupon code' . But as per norms I am supposed to get this offer upto Oct'2016. I lodged two ticket in Movikwik help( #4154674,...
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P
Poduru Srikanth
from Mumbai, Maharashtra
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Recharge amount not done plz refund money to mobikwik wallet

Address:521340

I am recharge this [protected] through mobikwik wallet on 5th january 2016 recharge amount is rs 200. but my number is not recharge but my mobikwik wallet is deduction the amount of 200. i am already call for customer care, amount is refunded to 48 hrs to 72 hrs but my wallet not to the refund amount. email: [protected]@gmail.com no:[protected]...
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A
arun2301
from Anand, Gujarat
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Account locked and customer care are not listening

Address:122016
Website:www.mobikwik.com

Hi this is Dr.Arunkumar using mobikwik for mobile bill payments and recharge etc. On 29/12 2015 my account was blocked and for the same I bhave emailed them so money time and also called customer service support for 3 to 4 times and everybody time they told me that the account would be activate within 72 hour but till time it was not activated and there was 1660 rupees was blocked I cannot use it for mobile recharging and bill payment and...
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S
satyatapu
from Kolkata, West Bengal
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Regarding offer of mobikwik

Address:700055

i want to add money in my wallet after applying my promo - code which offer is received by me at the time of purchased my phone microsoft lumia 540. but it always showed me the coupan is invalied this month. but before this month i used the promo code which was provided me.Now this month it does not work..kindly resolve my problem as early as possible......
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K
k.v.manoj kumar
from Chilakalurupet, Andhra Pradesh
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Lum300 apply code invalid i was purchased 535 28-08-2015

Address:Prakasam, Andhra Pradesh

I was purchased Lumia 535, there is one year offered 300 cash back, But now m not able to redeem last month I have not redeem this benefit, earlier i have trying so many time to call customer care no but always long waiting no one resave call, always one replayed all executive are busy pls wait, Pls check and resolve on high priority. Regards Tarun [protected]...
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Udaya28_shiv
from Pune, Maharashtra
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Refer complaint no #4165628

Address:Kutch, Gujarat, 370001

Pl refer to my complain no #4165628, still I am unable to pay my electricity bill. Is there any hope, as 11 Jan is the last date. Otherwise if not possible come out openly. I will go for other option....
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V
vrp822001
from Delhi, Delhi
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Unknown transfer to [email protected]

Address:Gurgaon, Haryana, 122003
Website:www.mobikwik.com

I do have mobikwik wallet with [protected]@rediffmail.com I have seen un initiated transfer of 200 to [protected]@gmail.com on 7th Jan 2015. I have tried plenty of time to mobikwik but the don't revert to my complain . Nether this [protected]@gmail. com is known to me as well as he has declined to return the amount. Company till date has not reverted....
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Address:Gurgaon, Haryana, 122016
Website:www.mobikwik.com

On 6th jan 2015 I added Rs 5000 to mobikwik wallet but now I urgent need that money and I am requesting for returning my money back to my bank account but after requesting again and again since last 4 days mobikwik is not taking any action even not replying me. So please say mobikwik to refund my money to my bank account....
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Address:Visakhapatnam, Andhra Pradesh, 530008

I wanted to add 350 rupees along with a promocode worth 350 on 07/01/2015 to my MobiKwik wallet, the process was unsuccessful. Whereas the money was deducted from my bank account but it wasn't added in my wallet. The customer care number is always busy, they do not have an email to register complain. I have raised the tickets which are-#4162993 and #4168427.
Please help...
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Address:632014
Website:Mobikwik

I want to upgrade wallet to 450 and paid through debit card, It says transaction failed but money was debited from bank. Even there is no record of transaction history....
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R
rituraj premi
from Durg, Chhattisgarh
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Cash back offers

I have buy a lumia 535 and i got cash back offer of ₹3600 by applying promo code lum300 and on first month (Nov) i get 300 cash back but after that month i am not able to get my cash back and i call mobikwik customer many time My no. Is [protected]...
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H
hemant kapadia
from Surgana, Maharashtra
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Did not login

Address:Surat, Gujarat, 394105

MY EMAIL ID IS [protected]@gmail.com. When I Login a User Name & passward Always this message displat that please write to [protected]@mobikwik.com...
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T
Trisha Dey
from Srinagar, Jammu and Kashmir
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Money debited from bank but mobikwik wallet is rupees zero.

Address:Hoshiarpur, Punjab, 122016
Website:mobikwik.com

Mobikwik — Money was debited from my account but not updated in the wallet on Jan 7, 2016 Money was debited from (Union Bank Of India)my account but my wallet is empty Amount is 500 Email: [protected]@gmail.com mobikwik complain id-4160373 My bank was sms me this- ( Your DigiPurse wallet 4607 XXXX XXXX 7393 is debited by INR 500.0 on Thu Jan 07 16:22:21 IST 2016. Info: POS Purchase/[protected]/ Mobile No. [protected]....
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Âşhîśh Àhûjã
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Invalid promo code

Address:Yamuna Nagar, Haryana, +91
Website:mobiquik

Dear sir whenever i used promo code LUM300 then its saying that the code is invalid or balance is insufficient plz my mob no. [protected] is registerd under mobiquik one moth it work properly but this month not plz solve the problem Ph. [protected]...
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R
Romarathore
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money was debited from my account but not updated in the wallet

Address:New Delhi, Delhi, 110052
Website:www.mobikwik.com

Money was debited from (SBI) my account but my wallet is empty Amount is 2500 Email: roma.[protected]@gmail.com POS89050028 Txn#[protected] Mobile No. [protected] Alternative No. [protected]...
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N
namrata.akbari
from Bengaluru, Karnataka
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User disabled

Address:Surat, Gujarat, 395006
Website:www.mobikwik.com

My Account is Blocked.
i send documents to Mobikwik email id: [protected]@mobikwik.com ON 7 Dec 2015. Still Account is not Activated. No one Receive call on support center and no one reply my email. I am Customer with Lumia Offer and now i missed my last month Offer of deposite 300rs in account due to Disable account....
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A
ashish raj sonu
from Srinagar, Jammu and Kashmir
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Recharge issue

Address:Begusarai, Bihar, 851211
Website:mobikwik

Dear Mobikwik Team Pls note the complaints against the showing coupon code invalid. Our Microsoft mobile is registered and we have checked from Microsoft company and they have resolve the same and now issue from your side. I am using the promo code-LUM300 which is showing invalid. Our offer is that adding INR 300 we will get INR 300 more from Mobikwik. I am trying the customer care no.[protected] which always engaged. Pls resolve the same...
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N
Nitesh Rane
from Gurgaon, Haryana
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Money deducted my bank account

Address:Mumbai City, Maharashtra, 400018

MONEY DEDUCTED FROM Axis BANK BUT NOT ADDED TO WALLET date 07th jan2015. mobile: [protected]. amount: 500rs please respond and add money to my wallet......
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Address:110003

FRIENDS In the month of November'2015 I paid my landline bill (MTNL Delhi) through mobikwik wallet. An amount of Rs 1020/- was deducted by Mobikwik but the same was not credited to MTNL Account. I had to pay the amount again to the MTNL and suffered a loss of Rs 1020/- I wrote many times to customer care of MTNL but their customer care is worst. every time they will reply "your complaint is resolved" mwithout resolving the complaint. suggest...
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