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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 282

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S
sonu2704
from Chandigarh, Chandigarh
Jan 6, 2016
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Address: Chandigarh, Punjab, 160002
Website: www.mobikwik.com

I have added Rs. 1100 to mobikwik account. it has been deducted from my bank account but didn't added in my mobikwik wallet. i have tried many times to contact mobikwik on their many contacts no. bt they all response to busy. please refund my amount to my bank account.
Mobikwik customer support has been notified about the posted complaint.
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    priyavigna
    from Mumbai, Maharashtra
    Jan 5, 2016
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    Address: 631209

    My airtel no is [protected].Yesterday Jan 6th 2016 i recharged through mobikwik by canara netbanking amount of 300 rs stil i cannot get my recharge money to my no ., so plz forward my complaint.
    Mobikwik customer support has been notified about the posted complaint.
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      Uditverma89
      Jan 5, 2016
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      Address: Gurgaon, Haryana, 122016
      Website: Mobikwik.com

      I had done transaction through mobikwik wallet to jabong.com but unfortunately my order got cancelled and the refund had been initiate from jabong .com after but it is not reflected in my mobikwik wallet so I raised a complaint regarding this issue they told me your monthly limit exhausted & will be reflect on 1st of next month but today is the 5th day of next month but money is not yet credited into my wallet and they are now not at all responding to my raised complaint and their customers care number is also not working whenever I call them they recorded message told our executive are busy they will answer your call shortly, this is the worst services I have seen online I'm fed up of this but they are not at all responding.
      Mobikwik customer support has been notified about the posted complaint.
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        Idrish Pipadwala
        from Ahmedabad, Gujarat
        Jan 5, 2016
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        Address: Gurgaon, Haryana, 122002
        Website: www.mobikwik.com

        I have booked OYO rooms one room on 25th November 2015 through Mobikwik payment gateway, booking no. OAQW6852. That booking was cancelled on next day. After continues follow up, OYO has refund my amount to Mobikwik on 24th December 2015 by transaction ID XHBAFL50VOQSX17RA5DNBG76 But still I cant receive that amount in my mobikwik wallet.
        Mobikwik customer support has been notified about the posted complaint.
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          sunil sharma@
          from Kota, Rajasthan
          Jan 5, 2016
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          Address: Kota, Rajasthan, 324009

          Money Deducted From Bank credit Account 2 time But i received one time in my mobi walt & Then After Not Refunded Back In My Bank Account. Have Reported So Many Times But No Response From Anyone. Please Help & Refund My Amount. Which Was Deducted amount 2599 2 jan 2016.
          Mobikwik customer support has been notified about the posted complaint.
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            pthangavel
            from Bengaluru, Karnataka
            Jan 5, 2016
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            Address: 600043
            Website: www.mobikwik.com

            All of a sudden my account got blocked by Mobikwik. How can they lock my account when there is still balance money of Rs. 600/- without any notification or alert me? When I tried to login to my account yesterday got the message "Account is locked". My mail id "p.[protected]@hotmail.com". I have done lot of transaction with this account. What the hell is going on. I need to proof why my account is blocked and need my money back to my account (to my bank)
            Mobikwik customer support has been notified about the posted complaint.
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              rshaw75
              from Kolkata, West Bengal
              Jan 5, 2016
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              Address: Kolkata, West Bengal, 700030
              Website: www.mobikwik.com

              I have 6six account in mobikwik all they are locked .my account have maximum 2000 rupess all of wallet sum .please mobikwik is a fraud company please help me return my money .all money transaction from my bank iam submit of bank passbook update. [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com, please sir help me refund my money from mobikwik.
              Mobikwik customer support has been notified about the posted complaint.
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                A
                AbrarK143
                from Mumbai, Maharashtra
                Jan 5, 2016
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                Address: Mumbai City, Maharashtra, 400064

                I have purchased a Microsoft Lumia 535 in the moth of September 2015, as per promotional offer I was to get 300 Rupees cashback for 12 months that is 3600 Rupees cashback in total if i add 300 rupees every month into my Mobikwik wallet . This offer is also clearly given in Microsoft official website. This is the link showing that offer in Microsoft official site : https://www.microsoft.com/en-in/mobile/campaign-mobikwik-cashback/ I got the cashback only for three months that is it worked for September, October and November. From fourth month that is December when I give the code "LUM300" it says invalid coupon. I have tried number of times but same issue. All contact numbers given as Mobikwik's customer care numbers i tried, No person talks, only a recorded voice always says customer care executives are busy. No response even from the team if i submit this issue from the mobile application of Mobikwik. This is a fraud promotion by both Microsoft and MobiKwik to sell their stupid phones. I request the authorities to take action and settle the amounts for the same from the the fraud companies.
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                  Karthicksk
                  from Shimoga, Karnataka
                  Jan 4, 2016
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                  Address: Gurgaon, Haryana
                  Website: www.mobikwik.com

                  My account with mobile no.[protected] was locked as someone hacked my account. How can you lock as I still have some balances left in my account. Who gives you authority to take public money?
                  Nov 15, 2016
                  Complaint marked as Resolved 
                  Company did nothing to resolve my issue.My account is still locked..Someone hacked my account, instead of blocking the hackers account they locked my account. Looks like the hacker is their own alibi
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                    raghupathy1987
                    Jan 4, 2016
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                    Address: 560068
                    Website: www.mobikwik.com

                    Hi Team, My Mobikwik wallet is locked without notification and whenever i try to login it says your wallet is found suspicious by payment gate way. please write to [protected]@mobikwik.com for reactivation and i have sent an mail and even sent an follow up mail regarding the same and there is no response from them and there is no customer care number for the same and i have my money is locked in the A/C where i am unable to take the amount out or do any transaction on the same and i am very disappointed with the customer services provided by the mobikwik and hence raising an complaint Registered E-mail is :- [protected]@gmail.com Registered mobile :- [protected]
                    Mobikwik customer support has been notified about the posted complaint.
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                      Dhiraj Singh.
                      from Patna, Bihar
                      Jan 4, 2016
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                      Address: 122002
                      Website: www.mobikwik.com

                      Money Deducted From Bank Account But Recharge Not Done & Then After Not Refunded Back In My Bank Account. Have Reported So Many Times But No Response From Anyone. Please Help & Refund My Amount. Which Was Deducted On 9-11-15 (6 Times Rs - 222) i.e, Rs 1332. & On[protected] Times Rs - 47) i.e, Rs 94. A Total of Rs 1426. Kindly Refund It Back To My Bank Account..
                      Mobikwik customer support has been notified about the posted complaint.
                      Money Deducted From Bank Account But not added in my wallet. please refund my amount otherwise i will complaint to consumer court.
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                        debenn
                        Jan 4, 2016
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                        Address: Gurgaon, Haryana, 122002
                        Website: www.mobikwik.com

                        1743 rupees has transerd to "[protected]@gmail.com" whom I don't know.and I have no idea about this transactions and I have not got any mails or messages regard to those transactions...I have not done such transactions..I am sure this may be done by fraud.kindly help me I want to get back my money.I have complain to mobikwik (Ticket #4126842.bu). thenotave not response..please help me
                        Mobikwik customer support has been notified about the posted complaint.
                        1743 rupees has transerd to "[protected]@gmail.com" whom I don't know.and I have no idea about this transactions and I have not got any mails or messages regard to those transactions...I have not done such transactions..I am sure this may be done by fraud.kindly help me I want to get back my money.I have complain to mobikwik (Ticket #4126842.bu). thenotave not response..please help me
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                          anilnawani
                          from Gurgaon, Haryana
                          Jan 4, 2016
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                          Address: Ghaziabad, Uttar Pradesh, 201010

                          I have mobikwik account mentioned below:- www.anil.nawani.[protected]@gmail.com / mobile no.[protected] Anil.[protected]@yahoo.com . I have purchased Nokia Lumia mobile phone in month of Nov 15.As I don't know how to create I'd . I have told my frnd to make my ID and so he created the ID.he wrote www.anil.nawani.[protected]@gmai.com instead of writing it as Anil.nawani.[protected]@gmail.com. So I have it rectify in next month but has been blocked by using double account. I am completely unaware that not to access more than one account from one device.And mobikwik administrators never ever warn me for not to access more than one account . I would request you to kindly unblock my mobikwik wallet account and I declare u that further I am never use device for two accounts . As I was doing all necessary payment through mobikwik by adding extra money through credit card. Pls don't loose your customer by blocking. Thax
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                            RAJESH KUMAR
                            from Ratlam, Madhya Pradesh
                            Jan 4, 2016
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                            Address: Patiala, Punjab, 140401
                            Website: www.mobikwik.com

                            My mobile number [protected], s wallet has been blocked by mobikwik without giving any reason. Now despite 10 days of phonic and email complaints they are not giving any reply this is useless cc
                            Mobikwik customer support has been notified about the posted complaint.
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                              rahulshaw9836
                              from Kolkata, West Bengal
                              Jan 4, 2016
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                              Address: Kolkata, West Bengal, 700030
                              Website: WWW.mobikwik.com

                              My wallet locked by mobikwik, I am create 5 mobikwik wallet, because I am a at bigbazar payment by mobikwik mobikwik wallet limit is 10000 monthly but I am big purchase per month by bigbazar and mobile recharge my shop so I am create in 5 wallet in mobikwik but today all wallet are locked, my all 5 mails are([protected]@gmail. Com), ([protected]@gmail.com), ([protected]@gmail.com), ([protected]@gmail.com), ([protected]@gmail.com)
                              Mobikwik customer support has been notified about the posted complaint.
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                                Dhananjaya Meena
                                from Bengaluru, Karnataka
                                Jan 4, 2016
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                                Address: Jaipur, Rajasthan, 302015
                                Website: www.mobikwik.com

                                Sir I paid my bill with k no[protected] on 27 Dec 2015 with order number bill[protected] of invoice and amount deducted .when I complaint on app replied that update take 3 to 4 day but now 9 days gone but neither my bill deposited nor I got my money back.and no reply after 31 only seen under process but my problem not solved. Kindly solve it or I will go for legal action for this cheating .kindly solve as soon as possible and give me reply also that what you are doing for this.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  rajlaxmi15
                                  from Bengaluru, Karnataka
                                  Jan 4, 2016
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                                  Address: 560102
                                  Website: mobikwik

                                  Hi, I have done one transaction through Mobikwik wallet to Calvins. But the order got cancelled. But I haven't received any mesage or amount. Could you please check and let me know. I tried calling you so many times. but it is keeping in line only for 5- 10 min... it is waste of my bill only no use. not connected to CC.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Divya Hotwani
                                    from Mumbai, Maharashtra
                                    Jan 4, 2016
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                                    Address: 122002
                                    Website: www.mobikwik.com

                                    I have attempted to pay the electricity bill on 9th Nov, 2015. The amount was debited from my bank account(Transaction ID:MEDR/ZAAK EPAYMEN/266105) but it not successful. I raised a ticket( Ticket no. 3822858) for same and status is still "In Progress" from last 2 months. Also I tried contacting customer care via telephone and mails but have not received any response. Kindly revert me on [protected]@gmail.com id ASAP.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      dev4160
                                      from Gurgaon, Haryana
                                      Jan 4, 2016
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                                      Address: 110001
                                      Website: www.mobikwik.com

                                      Once customer’s claim is approved, HP will email MobiKwik voucher code to customer which is valid for 6 months. · Customer tops-up his/her MobiKwik wallet by Rs. 350. Customer needs to enter voucher code while topping up his wallet by Rs. 350. · MobiKwik will put additional Rs. 350 in customer’s wallet, so total amount in wallet will be Rs. 700. · Customer can visit bouquet of e-commerce websites and use this Rs. 700/- to make payments. · Customer needs to perform these 4 steps for 6 months and keep getting extra Rs. 350/- from MobiKwik.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        Hemanath12
                                        from Bengaluru, Karnataka
                                        Jan 4, 2016
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                                        Address: 122002
                                        Website: www.mobikwik.com

                                        Hi, I did the electricity bill payment on 23 Dec 2015 for the BESCOM acc ID: [protected] & on 24 Dec 2015 for the Bescom Acc ID : [protected]. But it is not yet reflected in the Bescom site as i could see the amount is still due. Please let me know if these are paid to the Bescom and why i am seeing the amount as due till today. Following are the Bill payment reference numbers acc ID: [protected] - BILL[protected] Acc ID : [protected] - BILL[protected] I have already contacted the Mobikwik customer support and they asking me to contact the bescom care. Now my concern is how can we contact the bescom as we paid the money to the mobikwik and they has to resolve my issue. Thanks, Hemanath Yadav M
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Similar is my case i made the payment for my Bescom account on 14 MAR 2017, the amount has been debited from my bank a/c also the invoice is seen on Mobikwik history for 14 MAR 2017. However, this payment is not seen on BESCOM website and i can see the bill is still due for this month . I have raised the query on customer care support, still waiting for the response. I have made the payment earlier through some payment gateways, but haven't faced this scenario . Dont know if i should make the payment to BESCOM again or wait for the response for Mobikwik.
                                        I had made a payment to BESCOM on 12th March towards payment of electricity bill, through Mobikwik. However, the amount has not been reflected in BESCOM and they have sent a the April electricity bill adding the March bill. Summary Order # MK[protected] Date 12 Mar 2018, 09:32 PM.

                                        It is difficult to access mobikwik customer care. it can be accessed only through website and not by phone. the website says that the complaint is resolved without resolving it- not refunding the money or not paying become as well. Hope the e wallets are regulated and made accountable.
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