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Updated: Dec 1, 2025
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R
rollester3
from Delhi, Delhi
Jan 11, 2016
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Address: New Delhi, Delhi, 110034
Website: mobikwik.com

I paid the land-line bills of Mtnl on 25 dec 2015 with no.s 27025862, 27015993, 27024662. Since the last date of payment was 4 Jan 2016, I got slapped with a fine of Rs. 10 each (total of Rs. 30). The bill is still pending (you can view it even at your site or app). And after repeatedly contacting the customer care I haven't been provided with a solution yet. Now I urge you to escalate this to some senior executive who can handle this. My email id is gaurav.bhatia.[protected]@gmail.com
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    R
    richa_29
    Jan 11, 2016
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    Address: New Delhi, Delhi, 110009
    Website: MOBIKWIK

    My wallet has be debited in name of the shop and the order was also placed but due to unavailibilty of the product the cancelled the order.Mobikwik did not refund the found and rather it says that payment was unsuccessful.Thet dont even respond o mails in time.
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      A
      amit_mca
      from Bengaluru, Karnataka
      Jan 11, 2016
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      Address: Gurgaon, Haryana
      Website: mobikwik.com

      I bought LUMIA 540 in Nov'2015 and as per T&C registered a new account in Mobiqwik with mail - 'amitash.[protected]@outlook.com' . For the first 2 months i.e. Nov and Dec of 2015 I was able to redeem coupon LUM300 successfully and got cashback. But in Jan'2016 when I am trying to use LUM300, it is saying that 'invalid coupon code' . But as per norms I am supposed to get this offer upto Oct'2016. I lodged two ticket in Movikwik help( #4154674, #4184448) stating the problem, still issue has not been resolved.
      Mobikwik customer support has been notified about the posted complaint.
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        P
        Poduru Srikanth
        from Mumbai, Maharashtra
        Jan 11, 2016
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        Address: 521340

        I am recharge this [protected] through mobikwik wallet on 5th january 2016 recharge amount is rs 200. but my number is not recharge but my mobikwik wallet is deduction the amount of 200. i am already call for customer care, amount is refunded to 48 hrs to 72 hrs but my wallet not to the refund amount. email: [protected]@gmail.com no:[protected]
        Mobikwik customer support has been notified about the posted complaint.
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          A
          arun2301
          from Anand, Gujarat
          Jan 10, 2016
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          Address: 122016
          Website: www.mobikwik.com

          Hi this is Dr.Arunkumar using mobikwik for mobile bill payments and recharge etc. On 29/12 2015 my account was blocked and for the same I bhave emailed them so money time and also called customer service support for 3 to 4 times and everybody time they told me that the account would be activate within 72 hour but till time it was not activated and there was 1660 rupees was blocked I cannot use it for mobile recharging and bill payment and as I am a Doctor I don't have time to call them so frequently even I tied my best but at last I bhave to knock on your door please do needful as ealry as possible. I am giving details of the account below. Account name arvarun82 @gmail.com Mobile no. [protected] Thanks
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            S
            satyatapu
            from Kolkata, West Bengal
            Jan 10, 2016
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            Address: 700055

            i want to add money in my wallet after applying my promo - code which offer is received by me at the time of purchased my phone microsoft lumia 540. but it always showed me the coupan is invalied this month. but before this month i used the promo code which was provided me.Now this month it does not work..kindly resolve my problem as early as possible...
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              K
              k.v.manoj kumar
              from Chilakalurupet, Andhra Pradesh
              Jan 9, 2016
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              Address: Prakasam, Andhra Pradesh

              I was purchased Lumia 535, there is one year offered 300 cash back, But now m not able to redeem last month I have not redeem this benefit, earlier i have trying so many time to call customer care no but always long waiting no one resave call, always one replayed all executive are busy pls wait, Pls check and resolve on high priority. Regards Tarun [protected]
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                U
                Udaya28_shiv
                from Pune, Maharashtra
                Jan 9, 2016
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                Address: Kutch, Gujarat, 370001

                Pl refer to my complain no #4165628, still I am unable to pay my electricity bill. Is there any hope, as 11 Jan is the last date. Otherwise if not possible come out openly. I will go for other option.
                Mobikwik customer support has been notified about the posted complaint.
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                  V
                  vrp822001
                  from Delhi, Delhi
                  Jan 9, 2016
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                  Address: Gurgaon, Haryana, 122003
                  Website: www.mobikwik.com

                  I do have mobikwik wallet with [protected]@rediffmail.com I have seen un initiated transfer of 200 to [protected]@gmail.com on 7th Jan 2015. I have tried plenty of time to mobikwik but the don't revert to my complain . Nether this [protected]@gmail. com is known to me as well as he has declined to return the amount. Company till date has not reverted.
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    saurabh burnwal
                    Jan 9, 2016
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                    Address: Gurgaon, Haryana, 122016
                    Website: www.mobikwik.com

                    On 6th jan 2015 I added Rs 5000 to mobikwik wallet but now I urgent need that money and I am requesting for returning my money back to my bank account but after requesting again and again since last 4 days mobikwik is not taking any action even not replying me. So please say mobikwik to refund my money to my bank account.
                    Mobikwik customer support has been notified about the posted complaint.
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                      R
                      Ramesh Appanna
                      Jan 8, 2016
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                      Address: Visakhapatnam, Andhra Pradesh, 530008

                      I wanted to add 350 rupees along with a promocode worth 350 on 07/01/2015 to my MobiKwik wallet, the process was unsuccessful. Whereas the money was deducted from my bank account but it wasn't added in my wallet. The customer care number is always busy, they do not have an email to register complain. I have raised the tickets which are-#4162993 and #4168427.
                      Please help
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                        V
                        Vinay Aditya
                        Jan 8, 2016
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                        Address: 632014
                        Website: Mobikwik

                        I want to upgrade wallet to 450 and paid through debit card, It says transaction failed but money was debited from bank. Even there is no record of transaction history.
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                          R
                          rituraj premi
                          from Durg, Chhattisgarh
                          Jan 2, 2016
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                          I have buy a lumia 535 and i got cash back offer of ₹3600 by applying promo code lum300 and on first month (Nov) i get 300 cash back but after that month i am not able to get my cash back and i call mobikwik customer many time My no. Is [protected]
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                            H
                            hemant kapadia
                            from Surgana, Maharashtra
                            Jan 8, 2016
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                            Address: Surat, Gujarat, 394105

                            MY EMAIL ID IS [protected]@gmail.com. When I Login a User Name & passward Always this message displat that please write to [protected]@mobikwik.com
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                              T
                              Trisha Dey
                              from Srinagar, Jammu and Kashmir
                              Jan 8, 2016
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                              Address: Hoshiarpur, Punjab, 122016
                              Website: mobikwik.com

                              Mobikwik — Money was debited from my account but not updated in the wallet on Jan 7, 2016 Money was debited from (Union Bank Of India)my account but my wallet is empty Amount is 500 Email: [protected]@gmail.com mobikwik complain id-4160373 My bank was sms me this- ( Your DigiPurse wallet 4607 XXXX XXXX 7393 is debited by INR 500.0 on Thu Jan 07 16:22:21 IST 2016. Info: POS Purchase/[protected]/ Mobile No. [protected].
                              Mobikwik customer support has been notified about the posted complaint.
                              Jan 08, 2016
                              Updated by Trisha Dey                               But my transaction was done by union bank of india digipurse prepaid card.so my money I should take on my prepaid card.please as soon as possible return my money
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                              Mobikwik is a fully cheater company, who also want to cheat customer.so many complain was related for money debited but wallet is empty.because the server Mobikwik used for cheating this are also stopped or no response.. it's totally for cheat purposes...
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                              Money is debited from bank account but not updated in Wallet..
                              I want it back immediately...
                              Mobokwik is cheated on me.👮
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                                Â
                                Âşhîśh Àhûjã
                                Jan 8, 2016
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                                Address: Yamuna Nagar, Haryana, +91
                                Website: mobiquik

                                Dear sir whenever i used promo code LUM300 then its saying that the code is invalid or balance is insufficient plz my mob no. [protected] is registerd under mobiquik one moth it work properly but this month not plz solve the problem Ph. [protected]
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                                  R
                                  Romarathore
                                  from Gurgaon, Haryana
                                  Jan 8, 2016
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                                  Address: New Delhi, Delhi, 110052
                                  Website: www.mobikwik.com

                                  Money was debited from (SBI) my account but my wallet is empty Amount is 2500 Email: roma.[protected]@gmail.com POS89050028 Txn#[protected] Mobile No. [protected] Alternative No. [protected]
                                  Jan 8, 2016
                                  Complaint marked as Resolved 
                                  this site is fake please don't update anything in this website . and don't give any details of your bank detail and atm details thanks
                                  Mobikwik customer support has been notified about the posted complaint.
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                                  Money was dedicated in my account but my Mobikwik wallet not add in my account .
                                  I'm trasation 297 two times on date 26th January 2016 with trasation id on 096551 and 055451 on date 26-01-16
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                                    N
                                    namrata.akbari
                                    from Bengaluru, Karnataka
                                    Jan 8, 2016
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                                    Address: Surat, Gujarat, 395006
                                    Website: www.mobikwik.com

                                    My Account is Blocked.
                                    i send documents to Mobikwik email id: [protected]@mobikwik.com ON 7 Dec 2015. Still Account is not Activated. No one Receive call on support center and no one reply my email. I am Customer with Lumia Offer and now i missed my last month Offer of deposite 300rs in account due to Disable account.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                    My Mobikwik Acc Email Id : namrata.[protected]@gmail.com and i sent document from namrata.[protected]@outlook.com
                                    Because i enter wrong email id on sign up. Also mobikwik does not change my email id.
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                                    My Contact No : [protected]
                                    New Complain No : 4165561
                                    Today he pick my call and raised my new complain. old complain i raised is automatically closed. What a service
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                                      A
                                      ashish raj sonu
                                      from Srinagar, Jammu and Kashmir
                                      Jan 7, 2016
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                                      Address: Begusarai, Bihar, 851211
                                      Website: mobikwik

                                      Dear Mobikwik Team Pls note the complaints against the showing coupon code invalid. Our Microsoft mobile is registered and we have checked from Microsoft company and they have resolve the same and now issue from your side. I am using the promo code-LUM300 which is showing invalid. Our offer is that adding INR 300 we will get INR 300 more from Mobikwik. I am trying the customer care no.[protected] which always engaged. Pls resolve the same today.my name is ashish kumar my contact no is [protected]
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                                        N
                                        Nitesh Rane
                                        from Gurgaon, Haryana
                                        Jan 7, 2016
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                                        Address: Mumbai City, Maharashtra, 400018

                                        MONEY DEDUCTED FROM Axis BANK BUT NOT ADDED TO WALLET date 07th jan2015. mobile: [protected]. amount: 500rs please respond and add money to my wallet...
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