Mobikwik Complaints & Reviews

Address: Surat, Gujarat, 394105

MY EMAIL ID IS [protected]@gmail.com. When I Login a User Name & passward Always this message displat that please write to [protected]@mobikwik.com

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Address: Hoshiarpur, Punjab, 122016

Website: mobikwik.com

Mobikwik — Money was debited from my account but not updated in the wallet on Jan 7, 2016 Money was debited from (Union Bank Of India)my account but my wallet is empty Amount is 500 Email: [protected]@gmail.com mobikwik complain id-4160373 My bank was sms me this- ( Your DigiPurse wallet 4607 XXXX XXXX 7393 is debited by INR 500.0 on Thu Jan 07 16:22:21 IST 2016. Info: POS Purchase/[protected]/ Mobile No. [protected].

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Jan 08, 2016

Updated by Trisha Dey But my transaction was done by union bank of india digipurse prepaid card.so my money I should take on my prepaid card.please as soon as possible return my money

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T

Trisha Dey

from Srinagar, Jammu and Kashmir

Jan 11, 2016

+1

Mobikwik is a fully cheater company, who also want to cheat customer.so many complain was related for money debited but wallet is empty.because the server Mobikwik used for cheating this are also stopped or no response.. it's totally for cheat purposes...

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H

Hrdik35

Apr 16, 2016

Money is debited from bank account but not updated in Wallet..
I want it back immediately...
Mobokwik is cheated on me.👮

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Address: Yamuna Nagar, Haryana, +91

Website: mobiquik

Dear sir whenever i used promo code LUM300 then its saying that the code is invalid or balance is insufficient plz my mob no. [protected] is registerd under mobiquik one moth it work properly but this month not plz solve the problem Ph. [protected]

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Âşhîśh Àhûjã

Jan 8, 2016

.

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Address: New Delhi, Delhi, 110052

Website: www.mobikwik.com

Money was debited from (SBI) my account but my wallet is empty Amount is 2500 Email: roma.[protected]@gmail.com POS89050028 Txn#[protected] Mobile No. [protected] Alternative No. [protected]

Jan 8, 2016

Complaint marked as Resolved

this site is fake please don't update anything in this website . and don't give any details of your bank detail and atm details thanks

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Y

Yashpal.1986

from Noida, Uttar Pradesh

Feb 25, 2016

Money was dedicated in my account but my Mobikwik wallet not add in my account .
I'm trasation 297 two times on date 26th January 2016 with trasation id on 096551 and 055451 on date 26-01-16

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Address: Surat, Gujarat, 395006

Website: www.mobikwik.com

My Account is Blocked.
i send documents to Mobikwik email id: [protected]@mobikwik.com ON 7 Dec 2015. Still Account is not Activated. No one Receive call on support center and no one reply my email. I am Customer with Lumia Offer and now i missed my last month Offer of deposite 300rs in account due to Disable account.

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N

namrata.akbari

from Bengaluru, Karnataka

Jan 8, 2016

My Mobikwik Acc Email Id : namrata.[protected]@gmail.com and i sent document from namrata.[protected]@outlook.com
Because i enter wrong email id on sign up. Also mobikwik does not change my email id.

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N

namrata.akbari

from Bengaluru, Karnataka

Jan 8, 2016

My Contact No : [protected]
New Complain No : 4165561
Today he pick my call and raised my new complain. old complain i raised is automatically closed. What a service

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Address: Begusarai, Bihar, 851211

Website: mobikwik

Dear Mobikwik Team Pls note the complaints against the showing coupon code invalid. Our Microsoft mobile is registered and we have checked from Microsoft company and they have resolve the same and now issue from your side. I am using the promo code-LUM300 which is showing invalid. Our offer is that adding INR 300 we will get INR 300 more from Mobikwik. I am trying the customer care no.[protected] which always engaged. Pls resolve the same today.my name is ashish kumar my contact no is [protected]

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Address: Mumbai City, Maharashtra, 400018

MONEY DEDUCTED FROM Axis BANK BUT NOT ADDED TO WALLET date 07th jan2015. mobile: [protected]. amount: 500rs please respond and add money to my wallet...

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Address: 110003

FRIENDS In the month of November'2015 I paid my landline bill (MTNL Delhi) through mobikwik wallet. An amount of Rs 1020/- was deducted by Mobikwik but the same was not credited to MTNL Account. I had to pay the amount again to the MTNL and suffered a loss of Rs 1020/- I wrote many times to customer care of MTNL but their customer care is worst. every time they will reply "your complaint is resolved" mwithout resolving the complaint. suggest me friends what should I do?

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Address: 700091

Website: MobiKwiki Mobile app

I wanted to add 490 rupees on 06/01/2015 to my MobiKwik wallet, the process was unsuccessful. Whereas the amount was deducted from my bank account but it wasn't added in my wallet. The customer care number is always busy, they do not have an email to register complain. I have raised the tickets which are-#4157642 and #4152143

Jan 8, 2016

Complaint marked as Resolved

It happened naturally, still ticket in progress :D good work Mobikwiki, but definitely I won't prefer this 3rd party again for recharge.

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P

Preeti.Kumari1

from Kolkata, West Bengal

Jan 7, 2016

The date is 06/01/2016

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N

naikwadi amit

Feb 9, 2016

I recharge 2000 rupess iam using 424 and my wallet balance show 0 RS LLEASE HELP ME

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Address: 208019

Dear Mobikwik Team Pls note the complaints against the showing coupon code invalid. Our Microsoft mobile is registered and we have checked from Microsoft company and they have resolve the same and now issue from your side. I am using the promo code-LUM300 which is showing invalid. Our offer is that adding INR 300 we will get INR 300 more from Mobikwik. I am trying the customer care no.[protected] which always engaged. Pls resolve the same today. Thanks Pratap Kumar Shukla [protected]

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Address: Gurgaon, Haryana, 122105

Website: Mobikwik

I had added Rs2000 in my Wallet from my debit card, the app shows me that transaction is failed but amount is debited from my bank, plzz solve the issue

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Address: Gurgaon, Haryana, 110046

Website: www.mobikwik.com

I have make the payment of rs. 900/ for postpaid bill payment of this number [protected]... operator is reliance, and its completed about to more than 10 working days but till now this payment is not confirmed by operator and also I Sm not get any confirmation from your side, and not receive any mail so kindly see it on urgent basis and update for it or refund me my amount, and this should we completed in next 12 hours, and its urgent kindly do needful as soon as possible.. Regards ajay singh [protected] / [protected]

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A

ajays39

from Agra, Uttar Pradesh

Jan 7, 2016

Hi dear team still I am not get any confirmation from your side for payment... Kindly do it on urgent basis

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Address: Rohtak, Haryana, 124001

Website: mobikwil

I was purchased Lumia 730, there is one year offered 300 cash back, But now m not able to redeem last month I have not redeem this benefit, earlier i have trying so many time to call customer care no but always long waiting no one resave call, always one replayed all executive are busy pls wait, Pls check and resolve on high priority. Regards Tarun [protected]

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Address: Jaipur, Rajasthan, 302018

Website: www.mobikwik.com

Sir on 31 dec i made a recharge on aircel rajasthan number [protected] with 508 according to which i gonna receive talk time of 570 but i received only 440 i registered my complain to them but its not resolved till now i call so many time they always reply that the problem will be resolved with in 24 hours but nothing happened kindli do the need ful. details- 207:Txn No. RJR[protected] to Recharge MRP 508 is successful . TT= 440.67 INR, New Balance 591.39 INR, P.F 3 INR, Service.Tax 64.33 INR my registered email id [protected]@gmail.com registered phone no [protected]

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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V

Víshal Jaín

from Jodhpur, Rajasthan

Jan 7, 2016

Aircel — Recharged with 508 to get 570 talk time received only 440

Sir on 31 dec i made a recharge on aircel rajasthan number [protected] with 508 according to which i gonna receive talk time of 570 but i received only 440 i registered my complain to them but its not resolved till now i call so many time they always reply that the problem will be resolved with in 24 hours but nothing happened kindli do the need ful. details- 207:Txn No. RJR[protected] to Recharge MRP 508 is successful . TT= 440.67 INR, New Balance 591.39 INR, P.F 3 INR, Service.Tax 64.33 INR

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 9, 2016

Hi Víshal Jaín,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: Gurgaon, Haryana

Website: www.mobikwik.com

Hi, I have added an amount of Rs.1000 to my wallet on December 25, 2015. My wallet showed an amount of Rs.1053 on that day. But when I was using it on jan 2, 2016 I observed that my wallet balance was Rs.21 only without making any transactions. The history showed my money as added and not spent, but it is missing from my wallet. Please forward my issue.

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I have purchased Microsoft lumia 540 in the month of October . So I have successfully availed LUM300 offer in the last three months but when now I am trying to apply it is showing invalid code. So I talked to your executive & he said that you have created two accounts from your device but in terms & conditions of that offer it was not mentioned that I can't create any more account & I have created but I have not used it & I have purchased this phone because of this offer only. So please understand & help me. Thank you

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Address: Gurgaon, Haryana, 126005

I added rs 1000 from my credit card to my mobiwik account...money is deducted from my credit card but mobiwik showed transaction failed...plz make note of it nd stop giving such headache to ur customers...its really very irritating...free charge is better nd responsible...i wll reconsider my decision to go with mobiwik

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Address: New Delhi, Delhi

I purchased Nokia Lumia 540 inline with offer from Mobikwik Rs 300 cash back for one year. I recd. cash back three months after purchase & now Message comes coupon balance insufficient. Pl. help

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Address: Gurgaon, Haryana, 380015

Website: www.mobikwik.com

I used mobikwik wallet to book movie tickets from bookmyshow on 05/12/2015. Amount Rs. 365.70 was deducted from my bank account but at last stage it showed transaction error and try again. and I have a confirmation mail from bookmyshow also that transaction has failed and book tickets again. Its been 1 month and still I have not received my Rs 365.70 in my bank account or in mobikwik wallet. I have been complaining on company's help foram and i have also called the customer care three times still I have not received any proper responce. Its been 1month. email id: [protected]@gmail.com

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Address: 500073

MONEY DEDUCTED FROM BANK BUT NOT ADDED TO WALLET date 25th dec. mobile: [protected]. amount: 1200rs please respond and add money to my wallet.

Jan 6, 2016

Complaint marked as Resolved

AM GETTING FRAUD CALLS THATS WHY CLOSING THE COMPLAINT HERE. =MOBIWIKI PLEASE REFUND MY MONEY TO MY WALLET ATLEAST. WHY U GUYS ARE TAKING TOO MUCH TYM

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Jan 06, 2016

Updated by badrinetworld one more fraud num +91-[protected]

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Mobikwik Complaints & Reviews

File a complaint to Mobikwik

Mobikwik reviews & complaints page 280

Did not login

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Money debited from bank but mobikwik wallet is rupees zero.

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Invalid promo code

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Money was debited from my account but not updated in the wallet

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User disabled

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Recharge issue

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Money deducted my bank account

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Rs 1020 deducted from my wallet but not paid to mtnl delhi by mobikwik

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Money deducted from account but not added in mobile wallet

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Promo code invalid

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Fraud transaction from my bank

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Payment not updated for my bill payment

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Code not redeem

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Recharged with 508 to get 570 talk time received only 440

Aircel — Recharged with 508 to get 570 talk time received only 440

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Money deducted from bank and added to wallet but missing now

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Coupon code not working

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Money not added to my account

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No cash back against nokia lumia 540

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Amount deducted from bank account. Not received after 1 month

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Money deducted from bank but not added to wallet

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