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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 281

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A
ashok13
from Kolkata, West Bengal
Jan 7, 2016
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Address: 110003

FRIENDS In the month of November'2015 I paid my landline bill (MTNL Delhi) through mobikwik wallet. An amount of Rs 1020/- was deducted by Mobikwik but the same was not credited to MTNL Account. I had to pay the amount again to the MTNL and suffered a loss of Rs 1020/- I wrote many times to customer care of MTNL but their customer care is worst. every time they will reply "your complaint is resolved" mwithout resolving the complaint. suggest me friends what should I do?
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    P
    Preeti.Kumari1
    from Kolkata, West Bengal
    Jan 7, 2016
    Resolved
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    Address: 700091
    Website: MobiKwiki Mobile app

    I wanted to add 490 rupees on 06/01/2015 to my MobiKwik wallet, the process was unsuccessful. Whereas the amount was deducted from my bank account but it wasn't added in my wallet. The customer care number is always busy, they do not have an email to register complain. I have raised the tickets which are-#4157642 and #4152143
    Jan 8, 2016
    Complaint marked as Resolved 
    It happened naturally, still ticket in progress :D good work Mobikwiki, but definitely I won't prefer this 3rd party again for recharge.
    Mobikwik customer support has been notified about the posted complaint.
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    The date is 06/01/2016
    Reply
    I recharge 2000 rupess iam using 424 and my wallet balance show 0 RS LLEASE HELP ME
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      P
      pratapshukla
      from Mumbai, Maharashtra
      Jan 7, 2016
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      Address: 208019

      Dear Mobikwik Team Pls note the complaints against the showing coupon code invalid. Our Microsoft mobile is registered and we have checked from Microsoft company and they have resolve the same and now issue from your side. I am using the promo code-LUM300 which is showing invalid. Our offer is that adding INR 300 we will get INR 300 more from Mobikwik. I am trying the customer care no.[protected] which always engaged. Pls resolve the same today. Thanks Pratap Kumar Shukla [protected]
      Mobikwik customer support has been notified about the posted complaint.
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        N
        Noorsaifi
        from Delhi, Delhi
        Jan 7, 2016
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        Address: Gurgaon, Haryana, 122105
        Website: Mobikwik

        I had added Rs2000 in my Wallet from my debit card, the app shows me that transaction is failed but amount is debited from my bank, plzz solve the issue
        Mobikwik customer support has been notified about the posted complaint.
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          A
          ajays39
          from Agra, Uttar Pradesh
          Jan 6, 2016
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          Address: Gurgaon, Haryana, 110046
          Website: www.mobikwik.com

          I have make the payment of rs. 900/ for postpaid bill payment of this number [protected]... operator is reliance, and its completed about to more than 10 working days but till now this payment is not confirmed by operator and also I Sm not get any confirmation from your side, and not receive any mail so kindly see it on urgent basis and update for it or refund me my amount, and this should we completed in next 12 hours, and its urgent kindly do needful as soon as possible.. Regards ajay singh [protected] / [protected]
          Mobikwik customer support has been notified about the posted complaint.
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          Hi dear team still I am not get any confirmation from your side for payment... Kindly do it on urgent basis
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            T
            tarun babbar
            from Gurgaon, Haryana
            Jan 6, 2016
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            Address: Rohtak, Haryana, 124001
            Website: mobikwil

            I was purchased Lumia 730, there is one year offered 300 cash back, But now m not able to redeem last month I have not redeem this benefit, earlier i have trying so many time to call customer care no but always long waiting no one resave call, always one replayed all executive are busy pls wait, Pls check and resolve on high priority. Regards Tarun [protected]
            Mobikwik customer support has been notified about the posted complaint.
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              V
              Víshal Jaín
              from Jodhpur, Rajasthan
              Jan 6, 2016
              Resolved
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              Resolved

              Address: Jaipur, Rajasthan, 302018
              Website: www.mobikwik.com

              Sir on 31 dec i made a recharge on aircel rajasthan number [protected] with 508 according to which i gonna receive talk time of 570 but i received only 440 i registered my complain to them but its not resolved till now i call so many time they always reply that the problem will be resolved with in 24 hours but nothing happened kindli do the need ful. details- 207:Txn No. RJR[protected] to Recharge MRP 508 is successful . TT= 440.67 INR, New Balance 591.39 INR, P.F 3 INR, Service.Tax 64.33 INR my registered email id [protected]@gmail.com registered phone no [protected]
              Aug 6, 2021
              Complaint marked as Resolved 
              Mobikwik customer support has been notified about the posted complaint.
              View replies

              Aircel — Recharged with 508 to get 570 talk time received only 440

              Sir on 31 dec i made a recharge on aircel rajasthan number [protected] with 508 according to which i gonna receive talk time of 570 but i received only 440 i registered my complain to them but its not resolved till now i call so many time they always reply that the problem will be resolved with in 24 hours but nothing happened kindli do the need ful. details- 207:Txn No. RJR[protected] to Recharge MRP 508 is successful . TT= 440.67 INR, New Balance 591.39 INR, P.F 3 INR, Service.Tax 64.33 INR
              Reply
              Hi Víshal Jaín,

              Thank you for reaching us at Social Care.

              We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
              Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
              We assure you a quick resolution and the best of services at all times.

              Thanks and Regards
              Customer Service Officer | Social CareTeam
              Email us at [protected]@aircel.co.in
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                G
                Getan
                from Pune, Maharashtra
                Jan 6, 2016
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                Address: Gurgaon, Haryana
                Website: www.mobikwik.com

                Hi, I have added an amount of Rs.1000 to my wallet on December 25, 2015. My wallet showed an amount of Rs.1053 on that day. But when I was using it on jan 2, 2016 I observed that my wallet balance was Rs.21 only without making any transactions. The history showed my money as added and not spent, but it is missing from my wallet. Please forward my issue.
                Mobikwik customer support has been notified about the posted complaint.
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                  R
                  rahulgarg319
                  from Jammu, Jammu and Kashmir
                  Jan 6, 2016
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                  I have purchased Microsoft lumia 540 in the month of October . So I have successfully availed LUM300 offer in the last three months but when now I am trying to apply it is showing invalid code. So I talked to your executive & he said that you have created two accounts from your device but in terms & conditions of that offer it was not mentioned that I can't create any more account & I have created but I have not used it & I have purchased this phone because of this offer only. So please understand & help me. Thank you
                  Mobikwik customer support has been notified about the posted complaint.
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                    A
                    Ajayjaglan
                    from Chandigarh, Chandigarh
                    Jan 6, 2016
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                    Address: Gurgaon, Haryana, 126005

                    I added rs 1000 from my credit card to my mobiwik account...money is deducted from my credit card but mobiwik showed transaction failed...plz make note of it nd stop giving such headache to ur customers...its really very irritating...free charge is better nd responsible...i wll reconsider my decision to go with mobiwik
                    Mobikwik customer support has been notified about the posted complaint.
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                      D
                      Davinder KLamba
                      from Ludhiana, Punjab
                      Jan 6, 2016
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                      Address: New Delhi, Delhi

                      I purchased Nokia Lumia 540 inline with offer from Mobikwik Rs 300 cash back for one year. I recd. cash back three months after purchase & now Message comes coupon balance insufficient. Pl. help
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        Ankit T Thakkar
                        from Valsad, Gujarat
                        Jan 6, 2016
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                        Address: Gurgaon, Haryana, 380015
                        Website: www.mobikwik.com

                        I used mobikwik wallet to book movie tickets from bookmyshow on 05/12/2015. Amount Rs. 365.70 was deducted from my bank account but at last stage it showed transaction error and try again. and I have a confirmation mail from bookmyshow also that transaction has failed and book tickets again. Its been 1 month and still I have not received my Rs 365.70 in my bank account or in mobikwik wallet. I have been complaining on company's help foram and i have also called the customer care three times still I have not received any proper responce. Its been 1month. email id: [protected]@gmail.com
                        Mobikwik customer support has been notified about the posted complaint.
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                          badrinetworld
                          from godavarikhani, Andhra Pradesh
                          Jan 6, 2016
                          Resolved
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                          Resolved

                          Address: 500073

                          MONEY DEDUCTED FROM BANK BUT NOT ADDED TO WALLET date 25th dec. mobile: [protected]. amount: 1200rs please respond and add money to my wallet.
                          Jan 6, 2016
                          Complaint marked as Resolved 
                          AM GETTING FRAUD CALLS THATS WHY CLOSING THE COMPLAINT HERE. =MOBIWIKI PLEASE REFUND MY MONEY TO MY WALLET ATLEAST. WHY U GUYS ARE TAKING TOO MUCH TYM
                          Mobikwik customer support has been notified about the posted complaint.
                          Jan 06, 2016
                          Updated by badrinetworld                           one more fraud num +91-[protected]
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                            G
                            ganeshyadav
                            from Chennai, Tamil Nadu
                            Jan 6, 2016
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                            Address: Khammam, Andhra Pradesh, 507003

                            have purchased a Microsoft Lumia 540 in the moth of August 2015, as per promotional offer I was to get 300 Rupees cashback for 12 months that is 3600 Rupees cashback in total if i add 300 rupees every month into my Mobikwik wallet . This offer is also clearly given in Microsoft official website. This is the link showing that offer in Microsoft official site : https://www.microsoft.com/en-in/mobile/campaign-mobikwik-cashback/ I got the cashback only for three months that is it worked for august. September, October and November. From fifith month that is December when I give the code "LUM300" it says... Coupon code not valid or Coupon balance not sufficient..so please help..My Mail id .. [protected]@gmail.com My Ph number [protected]
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                              A
                              amangargjan
                              from Meerut, Uttar Pradesh
                              Jan 6, 2016
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                              Address: Meerut, Uttar Pradesh, 250002
                              Website: mobikwik.com, microsoft.com

                              As from 9 th oct. 2015, I bougth a Microsoft Windows Lumia 430 Dual sim phone on offer of cashback of rs 3600 as committed by Mobikwik and microsoft. But, After 2 months they have not responding over mails and calls when I has been trying for cashback which I didn't get since november 2015. I sent trails of mails to both of the organizations, but they didn't respond.
                              Mobikwik customer support has been notified about the posted complaint.
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                                dhanasiri
                                from Hyderabad, Telangana
                                Jan 6, 2016
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                                Address: Krishna, Andhra Pradesh, 520010
                                Website: www.mobikwik.com

                                On[protected] when i was tried to add money to wallet on Mobikwik, money debited from my SBI A/C [protected] at 6.00pm. Rs. 300/- on 2-1-2016 Payment transaction No. INB SBI EPAY[protected]IG0BFWZPS7 but the amount didn't transferred to my wallet in "Mobikwik". I was made a compliant through customer support in Mobikwik, Ticket No. #4127516, #4135265. but they were not responded yet. Please refund my amount to my bank at earliest.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  C
                                  chetan khadloya
                                  from Mumbai, Maharashtra
                                  Jan 6, 2016
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                                  Address: Solapur, Maharashtra, 413002

                                  Dear Sir, I am a yesterday add wallet balance recharge but no wallet balance and debited my account money. Mobikwik company track ticket. I do not ticket please my balance added to wallet. 1) Transaction Date: 23/12/2015 2) Amount: 500 ( Five hundred) 3)Transaction No.:[protected] Status : SUCCESS 5)Email:[protected]@gmail.com mobil no. [protected]
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    shafalik
                                    from Visakhapatnam, Andhra Pradesh
                                    Jan 6, 2016
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                                    Address: Pune, Maharashtra, 411038

                                    On 25 th Dec I made a transfer of 1000 rs to mibikwik but it got debited from my bank account but still not credited to mibikwik wallet. I made complaint so many time in thier help section and till now I have not got 1000 rs which got debited from my account.please resolve
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      Subash Tikoo
                                      from Delhi, Delhi
                                      Jan 6, 2016
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                                      Address: New Delhi, Delhi, 110086

                                      Sir I paid my M.T.N.L. bill C.A. number [protected] on 2-1-2016 with order number bill[protected] of invoice deducted. But I did not confirmation from operator for the payment. kindly solve my problem.thans. subash tikoo
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        A
                                        ashwinpm
                                        from Bengaluru, Karnataka
                                        Jan 6, 2016
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                                        Address: Surat, Gujarat, 395006
                                        Website: www.mobikwik.com

                                        My complain Id : 3931635 and i send documents to Mobikwik email id: [protected]@mobikwik.com ON 3 Dec 2015. Still Account is not Activated. No one Receive call on support center and no one reply my email. I am Customer with Lumia Offer and now i missed my last month Offer of deposite 300rs in account due to Disable account.
                                        Mobikwik customer support has been notified about the posted complaint.
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                                        My Email Id : ashwin.[protected]@outlook.com
                                        Reply
                                        My account is also saying user is disabled... no one picks the phone nor u can log support ticket. Can you please tell wht all document need to be sent to mobikwik...
                                        Reply
                                        My account is disabled please slove the prblome and in acount balance 350 rupees please reaply me
                                        Reply
                                        My account is disabled please sir Solve my problem my email ID : mahendra.khatri.[protected]@gmail.com
                                        Reply
                                        My account is disabled. Please solve the problem
                                        Reply
                                        My account is disabled. Please solve the problem
                                        MY ID : [protected]@gmail.com
                                        Reply
                                        My account is disabled. Please solve the problem
                                        MY ID : [protected]@gmail.com

                                        thanks
                                        Reply
                                        while login in i am answered
                                        "USER DISABLED"
                                        I HD SOME CASH DEPOSIT IN MY ACCOUNT
                                        PL HELP TO RESTORE THE ACCOUNT
                                        [protected]@tatachemicals.com
                                        Reply
                                        all are complaining about mobikwik but non of them where Take action...Site owner only get earning for people who visit site..worst site...Dont post anything...
                                        Reply
                                        when i try to login it says user is disabled. why u disabled me. i have cash in my wallet i[censored] peoples do like this then no one trust on ur terms. pls solve my issue

                                        email: [protected]@gmail.com
                                        mobile: [protected]
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