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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3179
+91 94 6644 6644
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Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 284

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S
salilbindu
from Bhubaneshwar, Odisha
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No refund of money for transaction failed/ dropped

Address:Khordha, Odisha, 751006
Website:mobikwik.com

I am an user of Mobikwik wallet. My payment amount of Rs. 2010/- through Mobikwik wallet could not reach to Grofers (Order Id..GRTXN2838511) with Status Message "Failed at PG" on 05.12.2015 at 10.04PM. The transaction Fee of Rs. 2010/- for Product Info - Grofers cart whose Status was Dropped as on 05.12.2015 at 10.15PM. (Transaction Id-GRTXN2838615) As per the above message my Mobikwik wallet balance should be Rs. 2010/-. I have given...
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A
akank22
from Kanpur, Uttar Pradesh
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Wallet lock without my permission

Address:Kanpur, Uttar Pradesh, 208001
Website:Mobikwik.com

My wallet has been lock. I alredy raise a ticket. Bt stil my wallet is lock. I have also register a complain for reactivation of wallet bt no solution i get.how mobikwik lock my wallet without my permission.please reactivate my wallet in urgent. My id akanksha.[protected]@gmail.com...
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E
Er Abhishek
from Mumbai, Maharashtra
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Refund not got

Address:380058
Website:WWW.BOOKMYSHOW.COM

Hi, I have used mobiwik gateway for online payment of the BOOKMYSHOW merchant. To add the money to Mobiwik I have used SBI EPAY. But transaction is failed and the money did not refund to SBI bank. 16-Dec[protected]Dec-2015)TO TRANSFER INB SBI EPAY[protected]IG0BDSAQE4 Amount: 345.80...
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A
akank22
from Kanpur, Uttar Pradesh
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Reactivation of my wallet

Address:Kanpur, Uttar Pradesh, 208001
Website:Mobikwik.com

My wallet has been locked.. there are rs 500 in my wallet. Please reactivate my wallet in urget. Otherwise deposite my money in saving a/c.my id-akanksha.[protected]@gmail.com...
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Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

This customer care support very very worst because when we raising query they will not giving any reply and if they are giving reply also there is not matter simply they are telling your problem is solved and we are not able raise next query also until close before query, In Play store whoever is writing positive reply, customer care is responding, whoever(customer) is giving negative reply they don't bother any thing There is showing...
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W
wasique
from Mumbai, Maharashtra
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My mobikwik account is locked

Address:New Delhi, Delhi, 110025
Website:www.mobikwik.com

There are 2000 rupees in my mobikwik wallet.When we add the 2000 rupees in my mobikwik wallet through the bank account atm then just my mobikwik account is locked through the mobikwik team. So please again rectivate the my mobikwik account. If my mobikwik account is not reactivate again then this condition my mobikwik wallet money is return in the my Bank account . when I have already many times mail the mobikwik care and i am also many times...
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R
rajni16
from Kanpur, Uttar Pradesh
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Re activate my account

My wallet is locked and there are 2500 rupees in my wallet and my id is [protected]@gmail.com and number is [protected] so please re activate my account...
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R
Ramesh Animaldoctor
from Cuddapah, Andhra Pradesh
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Cash back offer not processed

Address:Kurnool, Andhra Pradesh, 518003

My ticket number is 3993240. I have purchased Microsoft Lumia 540 on 31/10/2015 at BigC shoe room in Kurnool, with cash back offer from Mobikwik. For the first month shop keeper did it, I am unable to get it from the second month onwards, , , , please kindly help me. DR.G.RAMESH...
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K
Karan436
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Refund not getting

Address:Gurgaon, Haryana, 122002
Website:Mobikwik

I purchased a product on myntra.com and I paid through mobikwik wallet but due to some reason I had to return that product. So myntra had refunded the amount but it was not reflecting in the wallet. I told them that money Is not showing in the wallet . They shared a screenshot with me which proves that they have refunded the amount. So I contacted mobikwik about this but they never respond. I sent 4 5 mails but didn't get any reply. I called...
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C
chaitanyakrishnaV
from Bengaluru, Karnataka
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Money deducted

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Dear Sir, Yesterday i recharged with 26 rupees using mobikwik app since the balance was deducted from my account and it was not recharged to my mobile number. please fix this issue asap...
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G
Gaurav Bhangale
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Cashback not given

Address:411038

I have redeemed one coupon for cashback of Rs.175 while adding Rs.2000 in wallet using CC 10-12 days ago. I have filed a ticket in Mobikwik against the same on 9th Dec Ticket 3981513 but I have not got any response till date....
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K
kanhaiya kwatra
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Added money issue

Address:Saharanpur, Uttar Pradesh, 247001

I bought the HP laptop from HP in which I got the coupon to be redeemed from Mobikwik for 6 months worth rs 2100. So I used the coupan on 18 dec 2015 and add 350 money by debit card in my mobikwik wallet as decribe in offer the total money is added 700 but there will only 350 add. I submitted immediate my issue to mobikwik app my ticket id is - 4037451 . there is no respond by mobikwik plz help immediately to solve this issue...
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Y
Yugandhar GVG
from Bengaluru, Karnataka
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Lumina 540

Address:560093
Website:Microsoft

Sir/Madam, I purchased subject phone from Microsoft retailer in Bangalore and got Rupee 300 added to first recharge on 15 November. I m promised to get 300 each for next 9 monthly recharges. I m not able to get it with LUM300. Customer care Microsoft asked to contact u. Ur Tele support is worst and don't respond after 30 min wait. Help pls....
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V
Venkata Rama Rao
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Unusual money deduction

Address:Gurgaon, Haryana, 122016
Website:mobikwik.com

My wallet money is deducted for an unknown videocon d2h recharge 480/- total amount in my MobiKwik wallet from unknown user. This very serious to informing you. Please help me. Thanking you, V V RAMA RAO, vvramarao.[protected]@gmail.com, [protected]....
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A
ahmed4nad
from Ranchi, Jharkhand
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Fraud Customer Care

Address:Kolkata, West Bengal, 700039

I am Nadeem Ahmed from Kolkata.I had Recharge 2250 Tata Sky TV through Mobikwik. Tata Sky TV has not Rechager.But 220 Rupees Deduct from my Bank A/C.I had Compliant Email Send to Head office of Bank of India and Indian Cosumer form &Mobikwik.Then after Few Hours ago call few number he has said to me i am Calling from Mobikwik, you 2250 Rupees has Deduct from Bank A/C, You give the detail of ATM card.I Give the Details. then he will 24451.00...
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C
Chandrakant Maurya
from Gurgaon, Haryana
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Promocde Apply on within time

Address:110030
Website:www.mobikwik.com/help/topsolutions

i had load the amount 2000 rs in wallet.when the promotion was going on...still the amount is not credit my wallet..i had continue follow ur customer support number..no body pick my phone what a rubbish service you have provide..you make customer fool ..even my query was not also resolved .if you provide any offer you should be given ...already gone 10 days ..still no response..if my query is not resolved i will never used mobiwik application...
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S
sachinkurhe
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About money transfer

Address:Pune, Maharashtra, 411015
Website:www.mobikwik.com

I had transfer money from Mobbikwik wallet to my bank account but it was shown an error your daily limit has exhausted.bug my 520 rs has been debited from Mobbikwik account and not credited in bank account.My name is sachin kurhe and my registered mobile number is with Mobbikwik is [protected]...
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D
darjibansari
from Valsad, Gujarat
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LUM300 Coupon code not working

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Purchased Nokia Lumia 730 on 26th Sept 2015. Registered on Mobikwik on 28th Sept 2015 and I got coupon code worked for first time on same day. So I was able to use this code for 3 times. Now for the forth time I am trying to use, it says coupon code is invalid. And as per Mobikwik offers they said that coupon code will be used for 12 times, 1 time each month. I have generated a ticket #3965335 & #3983975 on 8th Dec 2015 and 10 Dec...
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D
dorismasih
from Bengaluru, Karnataka
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Transaction cancelled and no return of deducted money

Address:560100
Website:www.dominos.co.in

While making the order for Dominos Pizza last thursday, 10 Dec 2015, the transaction from Bank was successful but when it was directed from mobikwik to Dominis, the transaction was declined. I tried twice but both times, it was same resulting in the deduction of amount 1335 twice making a total of 2670. To note that the amount has neither been credited to my bank account nor to mobikwik wallet. I need a faster resolution. Please assist....
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W
wayto86
from Dhupgari, West Bengal
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Wallet locked, saying account suspicious

Address:Gurgaon, Haryana
Website:www.mobikwik.com

Plz refer to my mobikwik account [protected]@gmail.com, mob no ([protected]) .i have added rs 6000 to my wallet on 15/12/15 .suddenly after doing one transaction of 2000rs, it is saying my wallet is locked due to suspicious activity, and i am not able to login .what suspicious activity have you found i dont understand .i have 4300 rs balance in my wallet which is mine and you have no whatsoever right to block my wallet without any intimation...
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