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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 285

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I
iqbal ahmad shah
Dec 24, 2015
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Address: 193121
Website: Mobikwik

Mobikwik is a fraud company. I have paid a postpaid bill payment of rupees 400 to [protected] money deducted from my account but bill payment not done. Operator says that you complain against the company in court or police station. I am going to complaint against your company in consumer form and police station.
Mobikwik customer support has been notified about the posted complaint.
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    CbPunit
    from Jaipur, Rajasthan
    Dec 24, 2015
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    Address: Jaipur, Rajasthan, 303002

    Sir, My Mobikwik registered Id [protected]@gmail.com and Registered mobile No [protected] is locked please re-active this account immediatly. Thanks
    Mobikwik customer support has been notified about the posted complaint.
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      I
      iqbal ahmad shah
      Dec 23, 2015
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      Address: Baramulla, Jammu and Kashmir, 193121
      Website: Mobikwik

      Mobikwik is a fraud company. I have paid a postpaid bill payment of rupees 400 to [protected] money deducted from my account but bill payment not done. I will go in consumer form to complaint mobikwik is a fraud company. I will get my cash back now.
      Mobikwik customer support has been notified about the posted complaint.
      I will complaint in consumer form against mobikwik company.
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        I
        iqbal ahmad shah
        Dec 24, 2015
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        Address: 193121
        Website: Mobikwik

        I am a student .have a postpaid bill payment of rupees 400 to [protected] money deducted from my account but payment not done.operator said that the I'd is not correct bill payment was not done. Case against the mobiwik company in consumer court.it is the fraud company.
        Mobikwik customer support has been notified about the posted complaint.
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          B
          bimlaa
          Dec 23, 2015
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          Address: 193121
          Website: mobikwik

          I have a bill payment of rupees 400 to [protected] money deducted from my account but bill not done. Operator did not confirm their payment. It is a fraud application. Please get my cash back.
          Mobikwik customer support has been notified about the posted complaint.
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            S
            sourav2348
            Dec 23, 2015
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            Address: Chennai, Tamil Nadu, 600094

            Mobikwik blocking my wallet for all transaction with about Rs 5000 in wallet. I want to buy lenovo A2010 on infibeam.com. You are damaging your reputation as esteemed service provider. @Customer Beware of mobikwik.com they will take your money but will not allow to perform Rs 4900 transaction.
            Jan 30, 2022
            Complaint marked as Resolved 
            Issue solved already
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              Anoop kushwaha sanigawa
              from Gurgaon, Haryana
              Dec 22, 2015
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              Address: 208021

              My two acount is loked my email is 0512anoop kushwaha mo [protected] [protected]@gmail.com mo[protected] is not open plese Reactvie my acout
              Mobikwik customer support has been notified about the posted complaint.
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                Uarvashi1807
                from Hyderabad, Telangana
                Dec 22, 2015
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                Address: Gurgaon, Haryana, 122002
                Website: www.mobikwik.com

                I have paid through Mobikwik to Dominos on 11 dec 2015... I Have done Transaction of 606 rupees (50 from wallet ad 556 from my bank account).In first attempt 556 got debited from my SBI account and mobiwik window came but payment not done to Dominos... Mine 556 rs.that got debited from my bank account has not reflected anywhere.That money is not credited in Mobiwik wallet and SBI account and two weeks are over. I have written 3-4 times mail regarding this query. But i have not got response from mobikwik side.I have called to customer number but i am unable to contact them.Why are mobikwik not solving the issue.
                +2 photos
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                  S
                  salilbindu
                  from Bhubaneshwar, Odisha
                  Dec 22, 2015
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                  Address: Khordha, Odisha, 751006
                  Website: mobikwik.com

                  I am an user of Mobikwik wallet. My payment amount of Rs. 2010/- through Mobikwik wallet could not reach to Grofers (Order Id..GRTXN2838511) with Status Message "Failed at PG" on 05.12.2015 at 10.04PM. The transaction Fee of Rs. 2010/- for Product Info - Grofers cart whose Status was Dropped as on 05.12.2015 at 10.15PM. (Transaction Id-GRTXN2838615) As per the above message my Mobikwik wallet balance should be Rs. 2010/-. I have given complaint on 05.12.2015 and 06.12.2015 to Mobikwik. But till now my Mobikwik wallet balance could not be corrected. Already 17 days has been lapsed. Initially it was displayed that the amount will be retuned back within 7 - 10 days. To avoid complaint in Cyber Crime the amount should be returned back to my Mobikwik wallet as early as possible. Mail from Grofers as received is shown below We checked your transaction details and found that the transaction got failed for Mobikwik and the screenshot of the same is attached below. Also the above shared transaction ID is was done through PayUMoney wallet which also got dropped. 1. Mobikwik Order ID Txn ID User Phone User Email Txn Date Refund Date Txn Amount Fee Service Tax Status message Payout Amount Payout Payout Batch GRTXN2838511 [protected] [protected] [protected]@gmail.com [protected]:04:32 None 2010.0 None None Failed at PG None None 2.PayUMoney wallet TRANSACTION DETAILS Date of Transaction [protected]:15:05 Transaction Fee 2, 010.00 PayU ID [protected] Discount / Cashback 0.00 Transaction ID GRTXN2838615 Amount 2, 010.00 Merchant Name www.grofers.com Status Dropped Product Info Grofers cart Device Info Android App Do let us know if there is anything else we can do for you, we'll be happy to assist you in every way possible. Regards, Team Grofers
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                    A
                    akank22
                    from Kanpur, Uttar Pradesh
                    Dec 22, 2015
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                    Address: Kanpur, Uttar Pradesh, 208001
                    Website: Mobikwik.com

                    My wallet has been lock. I alredy raise a ticket. Bt stil my wallet is lock. I have also register a complain for reactivation of wallet bt no solution i get.how mobikwik lock my wallet without my permission.please reactivate my wallet in urgent. My id akanksha.[protected]@gmail.com
                    Mobikwik customer support has been notified about the posted complaint.
                    Dec 22, 2015
                    Updated by akank22
                    My mobile no is -[protected]
                    I[censored] waana confirm my id or anything please contact me but please resolve this shortly
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                      E
                      Er Abhishek
                      from Mumbai, Maharashtra
                      Dec 22, 2015
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                      Address: 380058
                      Website: WWW.BOOKMYSHOW.COM

                      Hi, I have used mobiwik gateway for online payment of the BOOKMYSHOW merchant. To add the money to Mobiwik I have used SBI EPAY. But transaction is failed and the money did not refund to SBI bank. 16-Dec[protected]Dec-2015)TO TRANSFER INB SBI EPAY[protected]IG0BDSAQE4 Amount: 345.80
                      Mobikwik customer support has been notified about the posted complaint.
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                        akank22
                        from Kanpur, Uttar Pradesh
                        Dec 21, 2015
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                        Address: Kanpur, Uttar Pradesh, 208001
                        Website: Mobikwik.com

                        My wallet has been locked.. there are rs 500 in my wallet. Please reactivate my wallet in urget. Otherwise deposite my money in saving a/c.my id-akanksha.[protected]@gmail.com
                        Mobikwik customer support has been notified about the posted complaint.
                        Dec 22, 2015
                        Updated by akank22
                        Reactivate my wallet
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                          R
                          ramagiri79
                          Dec 21, 2015
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                          Address: Gurgaon, Haryana, 122002
                          Website: www.mobikwik.com

                          This customer care support very very worst because when we raising query they will not giving any reply and if they are giving reply also there is not matter simply they are telling your problem is solved and we are not able raise next query also until close before query, In Play store whoever is writing positive reply, customer care is responding, whoever(customer) is giving negative reply they don't bother any thing There is showing money transfer option that is also we are not able to send not more than 500 what is benefit of funds transfer that is also not a free of cost, if debited charges also they wont allow to transfer more than 500 Dear Mobikwik customer service Please try to solve problem immediately
                          Mobikwik customer support has been notified about the posted complaint.
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                            W
                            wasique
                            from Mumbai, Maharashtra
                            Dec 20, 2015
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                            Address: New Delhi, Delhi, 110025
                            Website: www.mobikwik.com

                            There are 2000 rupees in my mobikwik wallet.When we add the 2000 rupees in my mobikwik wallet through the bank account atm then just my mobikwik account is locked through the mobikwik team. So please again rectivate the my mobikwik account. If my mobikwik account is not reactivate again then this condition my mobikwik wallet money is return in the my Bank account . when I have already many times mail the mobikwik care and i am also many times send own documents then my mobikwik account is not reactivate in time. So please help me. My mobikwik email id is [protected]@gmail.com and my mobile number is [protected]
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                              R
                              rajni16
                              from Kanpur, Uttar Pradesh
                              Dec 20, 2015
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                              My wallet is locked and there are 2500 rupees in my wallet and my id is [protected]@gmail.com and number is [protected] so please re activate my account
                              Mobikwik customer support has been notified about the posted complaint.
                              Jan 18, 2016
                              Updated by rajni16
                              My wallet is locked and there are 2500 rs in my wallet so please re activate my account my id is [protected]@gmail.com and my number is [protected] so please re activate my wallet.
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                                Ramesh Animaldoctor
                                from Cuddapah, Andhra Pradesh
                                Dec 20, 2015
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                                Address: Kurnool, Andhra Pradesh, 518003

                                My ticket number is 3993240. I have purchased Microsoft Lumia 540 on 31/10/2015 at BigC shoe room in Kurnool, with cash back offer from Mobikwik. For the first month shop keeper did it, I am unable to get it from the second month onwards, , , , please kindly help me. DR.G.RAMESH
                                Mobikwik customer support has been notified about the posted complaint.
                                very poor response. cheating public with cash back offers. solve the issues at the earliest.
                                i am unable to get cashback of 300 per month for the lumia 535 mobikwik byback offer, promo code is not working..
                                my email id is sharif.[protected]@gmail.com
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                                  Karan436
                                  Dec 20, 2015
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                                  Address: Gurgaon, Haryana, 122002
                                  Website: Mobikwik

                                  I purchased a product on myntra.com and I paid through mobikwik wallet but due to some reason I had to return that product. So myntra had refunded the amount but it was not reflecting in the wallet. I told them that money Is not showing in the wallet . They shared a screenshot with me which proves that they have refunded the amount. So I contacted mobikwik about this but they never respond. I sent 4 5 mails but didn't get any reply. I called their customer care support but they never connected to the agent. I spent approx 50rs for calling them but they never respond. I m helpless now. Please help me
                                  +2 photos
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                                    chaitanyakrishnaV
                                    from Bengaluru, Karnataka
                                    Dec 19, 2015
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                                    Address: Gurgaon, Haryana, 122002
                                    Website: www.mobikwik.com

                                    Dear Sir, Yesterday i recharged with 26 rupees using mobikwik app since the balance was deducted from my account and it was not recharged to my mobile number. please fix this issue asap
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Poor Customer Support
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                                      Gaurav Bhangale
                                      Dec 19, 2015
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                                      Address: 411038

                                      I have redeemed one coupon for cashback of Rs.175 while adding Rs.2000 in wallet using CC 10-12 days ago. I have filed a ticket in Mobikwik against the same on 9th Dec Ticket 3981513 but I have not got any response till date.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        kanhaiya kwatra
                                        Dec 19, 2015
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                                        Address: Saharanpur, Uttar Pradesh, 247001

                                        I bought the HP laptop from HP in which I got the coupon to be redeemed from Mobikwik for 6 months worth rs 2100. So I used the coupan on 18 dec 2015 and add 350 money by debit card in my mobikwik wallet as decribe in offer the total money is added 700 but there will only 350 add. I submitted immediate my issue to mobikwik app my ticket id is - 4037451 . there is no respond by mobikwik plz help immediately to solve this issue
                                        Mobikwik customer support has been notified about the posted complaint.
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