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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
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+91 94 6644 6644
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 285

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A
aman.ahuja5616
from Noida, Uttar Pradesh
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Fraud about the coupons and not keeping the policy

Address:122002
Website:www.mobikwik.com

Hi Team I bought the HP laptop from HP in which I got the coupon to be redeemed from Mobikwik for 6 months worth rs 2100. I was able to use the coupon only for once(Nov 2015) after that Mobikwik didn't accept the coupon. I raised the Ticket[protected] and they said I can only use once, After that I explained the case to them, since than I didn't get the response. I have the emails from HP as a proof which can be provided when required. The...
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Address:Kamrup Metropolitan, Assam, 782472

I made a recharge on my number today from mobikwik. After the transaction my money was deducted but recharge was unsuccessful. Kindly refund my deducted money. My contact number is [protected]....
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V
Vilas Bodkhe
from Ahmedabad, Gujarat
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Not add money in my wallet

My phone is Microsoft Lumia 640. I create my account in mobikwik and then add money 300 and promo code LUM300, his successful on date 11 Nov 15. But after 1 months I also add money in my account 300 And promo code LUM300 but recharge not successful. Why...
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C
Chandra Shekhar Baghel
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Cashback not come

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Complaint not resolved from last 8 days regarding cashback. Customer care no. & e-mail not responding. Following are the e-mail & no. - Email – [protected]@mobikwik.com / [protected]@mobikwik.com Phone - (+91) [protected]...
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M
Muraligowtham
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"lum300" promo code issue

Address:New Delhi, Delhi, 110075
Website:www.mobikwik.com

From past 2 days, I am trying to use "LUM300" promo code in my new Lumia mobile. It is stating as invalid coupon code. So I read the offer conditions again, iIn one of the point, it states that "only once per user"

"3- Offer can be redeemed only once per user, per month, per card and is applicable for the ‘Add Money’ payment done during the offer period on MobiKwik App Only.”
br...
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M
mohdadnan111
from Lucknow, Uttar Pradesh
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Money not credited back into mobikwik wallet after cancellation

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

My mobiqwik account is [protected]@gmail.com i have used recently mobiqwik wallet to book my railway ticket pnr [protected] transaction id [protected] Ticket was cancelled as it was waiting, irctc has refunded the money but it is not credited in my wallet yet...
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U
umeshdhorajiya
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Not payment confirm

Address:Surat, Gujarat, 395006
Website:www.mobikwik.com

Respected Madam/Sir, Mene birla sun Life insurance me mobikwik se Premium pay kiya he lekin abhitak payment confirm nahi huva he. Or cash back bhi nahi milahe PLZ help me. Date:- 16/12/2015 9:24AM Bill Payment for[protected]birlasunLifeinsurance) Transaction Id: BILL[protected] PAY AMOUNT: 2290.00...
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H
Haneef Chinna
from Guntur, Andhra Pradesh
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Money debited from account but didn't get didnt added into wallet

Website:Mobikwik

I tried to add 300 rs into mobikwik wallet on 17/11/2015 thr money was debited from my account i opened complain ticket in mobikwik they told to wait for 15 days they will get back to your account but till now i didnt get any refund transaction details are as follows Pos 89050028 Zaak epayment Ser p.l txn#600185 Please take care of adding the amount into wallet or refunding into bank account My mobikwik e-mail :[protected]@yahoo.in Mobile...
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E
errrc
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Mobikwik 3600 rs fraud

Address:New Delhi, Delhi, 360005
Website:www.mobikwik.com

I have purchased nokia lumia 430 with mobikwik offer; which was 300 rs cashback for 12 months,

In first case:
I purchased mobile, sign up with mobikwik and availed offer on 2nd day for once, then after 5 days of my handset usage, it got some problem and handset was replaced by company with new lumia 430

For second case:
From new handset i signup with mobikwik, availed offer once, and from second...
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shah husain
from Mumbai, Maharashtra
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Invalid promo code

Address:Lucknow, Uttar Pradesh
Website:mobikwik

Hi I am shah Mobile purchase Lumia Microsoft 540 then segment offer 3600 cash back in 12 month of mobikwik first months cash back received but second month cash back not received invaild promo code LUM300 please check and reply answer...
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H
Haan Kris
from New Delhi, Delhi
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Blocked id

Address:Karnal, Haryana, 132001

My email id is [protected]@gmail.com when I login on dated 15 dec 2015. it shows wallet locked. your wallet is found suspicious by payment gateway.My Mobikwik wallet balance was Rs. 2000. I also raise a complaint for unlock mobikwik ID. But yet...
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A
A.ramalingan
from Ranchi, Jharkhand
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Tata sky tv not recharged but amount deducted from bank a/c

Address:Kolkata, West Bengal, 700039
Website:mobikwik

I am A.Ramalingan.from Kolkata.I had Recharged Tata Sky Tv 2250 Rupees from Mobikwik on 11-12.2015..Tata Sky Tv has Not Recharged.But Amount 2250 rupees Deduct from my Bank A/C .Please Refund the Money Email ID-a.[protected]@gmail.com Mobile No-[protected]...
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K
karlachaitanya
from Neyyattinkara, Kerala
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Lost my money on mobikwik wallet

Address:Krishna, Andhra Pradesh, 521201

I add my money to mobiwik wallet dated 12dec 2015. But now it shows my wallet balance is zero.so kidly solve my problem. My mail is. [protected]@gmail.com My mobile no is ( 091) [protected]...
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R
ravi896381
from Pune, Maharashtra
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My account will be blocked my mobikwik.

Address:Jaipur, Rajasthan, 302033
Website:www.mobikwik.com

In the mobikwik wallet message will be appear that if you recharge 6000 then you will get 6300 and i will do that And i have also 1580 previous total amount will be 7880 rs. Now mobikwik Will locked my account any further discription when i call their customer care then he didnot attend my call. What can i do sir. My mobikwik login id is ravi[protected]@gmail.com My mobile number is [protected]. Please help me sir. Mobikwik will be...
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P
panku.kumar5
from Kapurthala, Punjab
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Unable to use mobikwik promo code

Address:Bilaspur, Himachal Pradesh, 174027

Only one month i am able to use promo code . now promo code LUM300 is not apply on my LUMIA 540 . My mobikwik id [protected]@outlook.com and my register mobile no is [protected] . Please solve this issue as soon . i am totally frustrated from mobikwik and my LUMIA policy ....
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P
PrakharS
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I lost my money

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.mobikwik.com

I made a payment 547rs from mobikwik on 7 December 2015 for dominos... my money is deducted from my account but it showing no details regarding that transaction nor dominos confirm my order i lost my money then i call customer care but no one respond i registered complaint on site but got nothing. #Mobikwik #Fraudsite #WorstCustomerSupport...
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H
harish12364
from Jaipur, Rajasthan
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Wallet locked without any valid reason

Address:Gurgaon, Haryana, 302004
Website:www.mobikwik.com

I have loaded 2000 INR on 9 th Dec. Suddenly they blocked my wallet with user [protected]@gmail.com, when contacted, they advised me to send estatement and I'd, I did the same but now they are demanding unnecessary documents. I told them to refund the money to original source but nothing happened because their intentions are not clean. Refund my money, I don't want this cash back etc....
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S
SUmit RUhela
from Mumbai, Maharashtra
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Cash back

Address:Ghaziabad, Uttar Pradesh, 201204
Website:Mobikwik.com

I do a complain to mobikwik .. (In case of cash back) but they donot gave any solution of my problem then after i got to RBI then a consumer service call me and told that i am employ in mobikwik ( rahul sharma) (+[protected] and take my email id and asking my otp nu. But i dont give him then they told me that they at manager post after this i gave him my otp nu and they deducted my 640 rupess in my wallet then please refund my balance...
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A
Ajmal Meeraan
from Chennai, Tamil Nadu
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Online transaction fraud

Address:122016
Website:mobikwik.com

I have lost 6000 rupees through three transactions of 2000 rupees each which happened without my knowledge.I just got text messages on my phone that such transactions happened.I have been talking and mailing the concerned authorities but the response is unsatisfactory and I havent got any refund yet. Also I lost 3500 rupees which my friend had sent.First they said that my KYC limits for the month is reached hence I could not receive it, later...
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O
osman basha
from Hyderabad, Telangana
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Refund of Amt 337.18

Its been almost 10 days from the date the amount has been debited from my account and amount has not yet been credited. I kindly look into it and do the needful at the earliest. Below are the details requested by you. Date Ref. No Debit 05-Dec[protected]IG0BCHKQB9 337.18 Register Email Id : [protected]@gmail.com Mobile : [protected] 15 Dec, 2015, 12:19PM...
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