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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 296

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P
Prashanth Cn
from Bengaluru, Karnataka
Aug 28, 2015
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I had a Rs 4000 in the mobikwik wallet and suddenly they have locked the wallet. And the support team is pathetic that they don't even respond to the queries. Request you to take the necessary actions to resolve the problem. Regards, Prashanth CN
Mobikwik customer support has been notified about the posted complaint.
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    vinodkumar1786
    from Chandigarh, Chandigarh
    Aug 28, 2015
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    Address: Chandigarh, Punjab

    I have done a recharge and neither my recharge is successful nor got any cashback. I have raised a complaint then their member says that from our side it is ok and now it is your problem. we cant do anything check your operator. My question is that if i have to talk to the operator then why i do my recharge with mobikwik. This is really a fraud company lots of complaint already raised against it. Dont use mobikwik.
    Mobikwik customer support has been notified about the posted complaint.
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      A
      Aarun Gowda
      from Bengaluru, Karnataka
      Aug 28, 2015
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      Address: Bangalore, Karnataka

      My mobikwik wallet is locked from past 3-4days which has a balance of around 3.5k I have been trying to contact u but there is no reply from ur side is waiting for there reply when u try to login it says mobikwik wallet locked cause payment found un usual gateway My mobile no is [protected] My Email is [protected]@gmail.com
      Mobikwik customer support has been notified about the posted complaint.
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        D
        Dhiraj Chavan
        from Rajkot, Gujarat
        Aug 29, 2015
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        Address: Sangli, Maharashtra

        My mobikwik account is locked on 27 Aug. 2015. Please reactivate my account. Thank you. When I am logging in the account it shows the message is - Your mobikwik account is locked for specious payment getway. To reactivate your account go to [protected]@mobikwik.com
        Mobikwik customer support has been notified about the posted complaint.
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        My mobikwik account. Is locked from payment gateway on 1/10/15 . Please re activate my account.
        Thanks
        Reply
        My wallet is locked, how to reactive my wallet
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          K
          Kapil Borde
          from Bengaluru, Karnataka
          Aug 27, 2015
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          HI My name is Kapil, yesterday someone make a fake call from bank and got my atm 16 digit number and that person did the traction of Rs.9990 from your website. as per I got the message from bank I am providing details as follows POS[protected] txn#[protected] please help me and cancel the transaction.
          Mobikwik customer support has been notified about the posted complaint.
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            D
            dineshknayak
            from Bengaluru, Karnataka
            Aug 27, 2015
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            While trying to login into mobikwik account I got a message that my account has been blocked because of suspicious activities and was asked to send a mail to [protected]@mobikwik.com for reactivation. I sent mail 2 times but didn't get any response then I called the customer care and they said that I have to send photo copy of id card, address proof and bank statement for verification. I said that the money in my wallet is through transfer from one of my friends so he asked me to send the reference number . I sent all the details but still my account has not been activated. They have not sent any acknowledgement also.
            Mobikwik customer support has been notified about the posted complaint.
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              I
              imranjith
              from Hyderabad, Telangana
              Aug 26, 2015
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              After adding money into wallet...we can not allowed to transfer money to bank...they can not send otp and there is no option for entering otp...it's a kind of cheating. Wallet to wallet it is working but wallet to bank there is an issue with mobikwik app.kindly resolve this issue..as much as possible.
              Mobikwik customer support has been notified about the posted complaint.
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                M
                MamoonKahnn
                from Bengaluru, Karnataka
                Aug 26, 2015
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                Address: Bangalore, Karnataka

                I am a user of Mobikwik Wallet for a long time now but Today when I tried logging into my wallet it says that its blocked as my wallet is suspicious by the payment gateway and it wouldn't let me log in. When contacted the Mobikwik customer care they are asking for all personal details like ID proof, Address Proof, Photo and Bank statement. Now is it okay to submit all those documents to a company which doesn't have a physical presence. Please look into this and confirm if MOBIKWIK is a fraud company or not. They have blocked my Wife's wallet too and it has around Rs.1100 in it. My Email ID:[protected]@Gmail.Com and Number: [protected] Thanks and Regards, Mamoon Khan
                Mobikwik customer support has been notified about the posted complaint.
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                  Y
                  yash bisht 1302
                  from Chandigarh, Chandigarh
                  Aug 26, 2015
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                  Address: Almora, Uttarakhand

                  My email I'd is [protected]@gmail.com and contact no.[protected] ...I have registered in mobikwik with this is..and my wallet contains 452 rupees..and unfortunately not knewing the reason my wallet had been locked.. So please reactivate my wallet
                  Mobikwik customer support has been notified about the posted complaint.
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                  My emailid is ashishchoudhary.[protected]@gmail.com
                  Mob- [protected]

                  unfortunately not knowing the reason my wallet had been locked.. So please reactivate my wallet
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                  My email I'd is [protected]@gmail.com and contact no.[protected] ...I have registered in mobikwik with this is..and my wallet contains 400 rupees..and unfortunately not knewing the reason my wallet had been locked.. So please reactivate my wallet
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                    V
                    vinayhk096
                    Aug 26, 2015
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                    Sir, Recently 2 month back purchased new microsoft lumia 640 at the time Mobikwik is offering Rs 200 cashback on adding Rs 200 to your mobikwik wallet, this offer valid only for Nokia Lumia 640 only and valid for 5 times each month 1 times for 5 months, how to get.?, just follow the steps below:- The code MOBILUMIA can be used once a month for 5 months with a max. of Rs. 200 cashback every month. its showing every month we can add.. But unable to utilised that code, I contacted mobikwik regarding this and rised a complaint ticket no. 3364024 They are not responding simply cheating people ..
                    Mobikwik customer support has been notified about the posted complaint.
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                    15 days passed no response from MOBIKWIK . Very bad ..

                    Kind reminder
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                      H
                      Harsh Sahalot
                      from Mumbai, Maharashtra
                      Aug 26, 2015
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                      Address: Thane, Maharashtra

                      We are complaining that we have paid bill from mobikwik but the amount we have paid is gone from are account but the relianc energy is telling that the have not recived the amount so plzzz give our momey back or pay the money to reliance energy our account no is:- [protected] and the amount we have paid is :- 4860 account no of relianc energy is :[protected]
                      Mobikwik customer support has been notified about the posted complaint.
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                        K
                        Kuldeep Rathi
                        from Roorkee, Uttarakhand
                        Aug 25, 2015
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                        Address: Haridwar, Uttarakhand

                        Sir, It is to submit that i am a regular user of Mobikwik. But last 1-2 days i am not able to login my mobikwik wallet vide user id rathi.[protected]@gmail.com . Several time i registered my request online at mobikwik support desk but no positive response received. I have an amount of Rs.6359/- balance in my mobikwik wallet. I have an acute need of menoy but i am unble to get back that balance. your good self is requested to look into the matter why mobikwik is harrasing me. this time you help me to login my mobikwik wallet and promise that i will never use mobikwik in future and also will suggest my friends who are using it to stop using mobikwik. what a worst company it is. Kuldeep rathi mob. [protected]
                        Mobikwik customer support has been notified about the posted complaint.
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                          Kuldeep Rathi
                          from Roorkee, Uttarakhand
                          Aug 25, 2015
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                          Address: Haridwar, Uttarakhand

                          Sir, It is to submit that i am a regular user of Mobikwik. But last 1-2 days i am not able to login my mobikwik wallet vide user id rathi.[protected]@gmail.com . Several time i registered my request online at mobikwik support desk but no positive response received. I have an amount of Rs.6359/- balance in my mobikwik wallet. I have an acute need of menoy but i am unble to get back that balance. your good self is requested to look into the matter why mobikwik is harrasing me. this time you help me to login my mobikwik wallet and promise that i will never use mobikwik in future and also will suggest my friends who are using it to stop using mobikwik. what a worst company it is. KULDEEP RATHI [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            Sarbjeet Kushwaha
                            from Gurgaon, Haryana
                            Aug 25, 2015
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                            Address: New Delhi, Delhi

                            I have opened a wallet with mobikwik and added money to purchase items. But as soon as I had added money that have blocked my account without any information.
                            I have been following up with the team to transfer my balance back but there is no response from them. Now they have stopped answering
                            calls as well. I think their intent is to forfeit my money.
                            Mobikwik customer support has been notified about the posted complaint.
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                              A
                              amitphpprogrammer
                              from Mumbai, Maharashtra
                              Aug 21, 2015
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                              Address: Ludhiana, Punjab

                              I redeem 10% cashback coupon but got no cashback. And when I contact them, they said coupon is only for mobile users but its nowhere mention while availing it. Its a technical blunder from their end. Proper error message must be displayed if anyone tries to avail such coupon that meant for mobiles only. In my case, error message must come that this coupon is valid for app only or atleast not valid. Person while redeeming coupons think that they will actually get cashback but nothing happens. They are making people fool by making this complex system of cashback offer.
                              Mobikwik customer support has been notified about the posted complaint.
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                                M
                                malkitbajwa
                                from Gurgaon, Haryana
                                Aug 20, 2015
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                                Address: Gurdaspur, Punjab

                                Sir mera account locked ho gaya tha.maine account re activate karwaya tha apke customer agent ke throw per mera account abhi tak re activate nai hua mere account se 5000rs cut bi ho gaye hai please iska solution karo mera mobile number hai [protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                  A
                                  akhilesh133
                                  from Mumbai, Maharashtra
                                  Aug 18, 2015
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                                  Address: Bilaspur, Chhattisgarh

                                  I had downloaded dainik bhaskar app for windows mobile phone and gets a promo code of mobikwik of rs 50 but when i tried to reddem it a message appears invalid code . After that i get various types of messages from mobikwik providing different types of promo code but all are invalid. I don't know why these app developer trying to cheat people. Please help me to solve problem which help to protect other people from this kind of cheating.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    V
                                    vishalgarg579
                                    Aug 18, 2015
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                                    Address: Bharatpur, Rajasthan

                                    I have received a massege form mobikwik (Thank you for using your sbi debit card xxxx for a puchase worth rs9999 on pos 70005454 at www.mobikwik.com new delhi ind txn#[protected] even i have no mobikwik accont and i was never open mobikwik website how this please call me [protected]
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                                      A
                                      anuj0105
                                      from Delhi, Delhi
                                      Aug 18, 2015
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                                      Address: North East Delhi, Delhi

                                      On 17 aug 2015 rs 98 deducted fot net recharge for my mobile no.[protected] and another top up of rs 50 deducted but not reached to airtel please solve it quickly and give me feed back money which was deducted from wallet not yet refunded to me
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        CA Sweety Jain
                                        from Mumbai, Maharashtra
                                        Aug 18, 2015
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                                        Address: New Delhi, Delhi

                                        I have opened a wallet with mobikwik and added money to purchase items. But as soon as I had added money that have blocked my account. I have been following up with the team to unblock my account and transfer my balance back but there is no response from them. Now they have stopped answering calls as well. I think their intent is to forfeit my money.
                                        Mobikwik customer support has been notified about the posted complaint.
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