Mobikwik Complaints & Reviews

Recharged my Tata Sky with R's. 240 through mobikwik which was not successful. Got a message that my money will be refunded back to my wallet but neither got recharge nor got my money. It's happening constantly with me. Mobikwik is eating my wallet's money by false recharges.

Dear Sir, Today I have added Rs 1000 in Mobikwik wallet by using discount coupon of Mobikwik i.e WED1000 at 6:30 P.M but it has not been updated in the wallet Transaction id of Bank is 29/07/2015 MIN/WWW MOBIKWI/[protected]/0 Dr. 1, 000.00 I have raised a ticket but still has not got any reply from Mobikwik support team and I am nt satisfied with the Mobikwik services Kindly resolve the issue asap ...

date ;- 20/07/2015
client number ;-[protected]

i recieved a call a regarding the detailes about my bank account & atm, which i provide innocently, resulting into loss of 12500, its loss by three times from my atm(bank of baroda)
plz help me, give me a positive reply
plz i m requiesting you for refund my losses money

I was trying to make a payment for Grofers using my mobikwik account. They charged my account 3 times however didnt pay to merchant. Didnt get any failure msg or success notification however in my bank statement there is charge of Rs 418x3times= 1254. kindly help me getting my money reverted . Thanks Mobikwik account Details email : [protected]@gmail.com [protected]

DEAR SIR, YESTERDAY i.e. 28/07/2015 between 3.00 pm to 4.30 Pm, there was a FRUAD transaction from Syndicate Bank, Port Blair, A/c No. [protected] for an amount Rs. 9980.00 without my permission & knowledge. So Sir it is my request to kindly block the amount and refund the same amount in my said account No. please. If the same amount is credited in my account, I will always be thankful to you. My ATM first four Digit No. is 4033 and last four digit No. 5618

The worst service ever I had experienced. I had sent mails to fraudalerts, regarding the account got locked. They dont reply on the mail or give the proper details. Today I had called support and after a waiting and trying out for 30 times for 45 mins, I got the call connected. Atlast I had raised the issue, which they closed it stating we didnt receive any information.

iam add rs 1000 to my wallet by sbi debit card.iam use the coupon WED1000. the amount is debitted from my bank account but not creditted in mobikwik wallet. i have got a message from sbi that is, .. Thank you for using your SBI Debit Card 622XX1303 for a purchase worth Rs1000 on POS [protected] at WWW MOBIKWIK COM txn# 154332. please add my cash to my wallet immediatly with rs 100 cash back. [protected]:44:21.0

Sir recharge not succassageful Prepaid Mobile Recharge Service ID [protected] Transaction ID EN[protected] Transaction Date Sat Jul 25 10:01:36 Rs37 Prepaid Mobile Recharge Service ID [protected] Transaction ID EN[protected] Transaction Date Sat Jul 25 10:03:50 Rs50

Sir/madam my name is sk singh singh and presently i am in srinagar .Some body called my wife with the phone no([protected]) when i was not at my residence and told that he is speaking from sbi .Your husband aplied for upgradation so one no will reflect on your mobilepls tell that no. My wife thought that he is from sbi and told him theotp of my sbi account. He had done transaction of 7000 rs on 27julyat 1715 hrs. And made a pos [protected] at www mobikwikcomthetxn#017877.Offraudulent.That time i am sending my adhar no photo identity and bank statementof myaccount.My mob no is [protected] and email id [protected]@gmail.Com.My first six digit and last four disit of atmcard which wasused is 622018xxxxxxx5085.Now pls find out what i think mobikwikcom is alien with fraud people because most of the fraud cases are related to this company .Same time my bank sbi is also at falt because the bank had not kept my privacy due to which my card no mob no and other details are with the fraudulent, so pls investigate my case and help me to get my hard ern money.

There was a offer in which they were giving 25% cashback on bookmyshow.com. I have booked 5 times but got cashback only for 3 times. There was no limit in terms and conditions. I had submit complaint to customer care for 2 times, in reply they said i will get within 24 - 48 hours but didnt got it.

Reliance electricity bill paid by using mobikwik quick pay option, amount of Rs.1510/- deducted from credit card but bills are not paid to reliance energy. Transaction reference no : 007003 Mobile Number : [protected] Date & Amount : 2nd June 2015 ( 6:09 PM) Rs. 1510 Find attached credit card statement where amount was deducted from my credit card. Please note I have been continuously followed with Mobikwik customer care representative (Customer care no. [protected]) with raising ticket (TICKET #2869619 & #2902885) since 21st June still also mailed the concern to [protected]@mobikwik.com with several reminder still issue is not resolved.

One fraud has called me from mobile no. [protected] on dated 20 - 07 - 15 at 11:30 am said himself as an atm inquiry officer deepak sarmah, new delhi. He also said that he will verify my atm card otherwise i have to loose my money and my atm will be blocked. Then i gave him my atm no. And he debited rs 9990 to pos prch pos 45733 www mobikwik com new delh. I know this is my fault to believe others. Flipkart has returned me rs 34, 280 on 23 - 07 - 15. Please do justice like flipkart has shown to me. Please return my money then i will be grateful to u forever. My atm debit card no. Is[protected] and a / c no. Is [protected] state bank of india, dadara branch.

Sir, On 25 july 2015 time between 15:30 hrs to18:00 hrs an amount of Rs. 8900 / - has been withdrawn by the fraudsters through my SBI Debit card Number - [protected]. and my account number is [protected]. Call was received from some mob no, identifying himself as staff of Railway customer care . The details of transactions are as under; - the person mobile no.: [protected]. Sir, i hereby confirm that above transaction is not done by me and i have been betrayed by the fraudsters. Therefore, may i request your concern to kindly refund / charge back... venkataswamy sagabala [protected]

Dear support team, Yesterday my dad's account got debited with 5000 against purchase through mobikwik wallet POS [protected] at WWW MOBIKWIK COM txn# 821570. Can you please help me get this fraudulent transaction undo? Can you suggest me a process? Should I do an FIR with cyber cell or go to consumer forum? I have the message which I received from mobikwik. However I haven't done the transaction. Regards, Diana

My wallet is locked please re activate of my account Id: [protected]@gmail.com I am Nagendra Reddy from Hyderabad.This is my pathetic experience with MOBIKWIK. My wallet is locked on 26th July while i making transaction by using MOBIKWIK Wallet, during this my wallet is locked.After that i searched for customer support number but any of these numbers not working always saying wait and wait, Numbers are [protected] (Noida),[protected]Delhi),[protected]Mumbai). I filed three tickets in their website with ticket numbers 3120577, 3133820, 3172324. I got reply only from my first ticket i.e., 3120577, they mailed me to send Id Proof and Bank Account Statement to [protected]@mobikwik.com, I do so on 26th.But from that time not even a single mail from MOBIKWIK. I try another method also "may be i forgot my password" I tried by clicking recover password, but it saying that "We do not have any account registered under the address ."What is this???? I filed complaint in consumer complaints website also.My wallet has ? 5141.00.So i am writing to you.Please help me in this regard which is useful to other members with this type of issue.

Respected sir,
One fraud has called me from mobile no. [protected] on dated 20 - 07 - 15 at 11:30 am in the morning said himself as an atm inquiry officer deepak sarmah of new delhi. He said me that he will verify my atm. At first i refused to give my atm debit card no. But he said that i have to loose my money of my account and also my atm will be blocked. Fraud has debited rs 9, 990 to pos prch pos 45733 www mobikwik com new delh. My atm debit card no. Is[protected] and a / c no. [protected] ifsc code sbin0007390 of state bank of india of dadra branch. Please do justice for me returning my money then i will be grateful to u forever. Already flipkart internet has returned rs 34, 280 to my a / c on 23 - 07 - 15. Sir, kindly return my money.

Sir, On 24 july 2015 time between 16:30 hrs to17:00 hrs an amount of rs. 9990 / - has been withdrawn by the fraudsters through my sbbj atm[protected]. and my account number is [protected] Call was received from some mob no, identifying herself as staff of sbi, hq mumbai. The details of transactions is as under; - the person mobile no.: [protected] Sir, i hereby confirm that above transaction is not done by me and i have been betrayed by the fraudsters. Therefore, may i request your concern to kindly refund / charge back... Tarun Gupta [protected]

I tried to pay my reliance energy bill through mobikwik. however, the deducted the money and put it into their wallet but they didnt pay the bill to reliance energy. Due to this reliance energy cut my electricity connection. Mobikwik isnt refunding my money nor is it paying it to reliance energy.

My registered email id on Mobikwik is hetu.[protected]@gmail.com, I saw an offer on Mobikwik app about 35% cashback for purchases made on Pepperfry of Rs. 383 on 21 July 2015 using mobikwik wallet. I used the link provided there and made the purchase, after which I was informed that the offer had expired on 11 July 2015 and hence I will not receive a cashback on the purchase made. There was no expiry date mentioned on the offer. Attached is the offer screenshot clicked from my mobile which displays all details of the offer except the date of expiry which is willing not displayed to just market the site and make money out of it by fooling customers. When I tried calling their customer support they hungup the call saying the have conditions mentioned on the website Mobikwik has a right to change any offers at anytime. The offer conditions also mention that the offer is valid for up to 3 transactions in a month.

Transaction Id: EN[protected] Transaction Amount:100 Phone Number On which Recharge was made:[protected] Transaction Id: EN[protected] Transaction Amount:100 Phone Number On which Recharge was made:[protected] Registered Mail Id:[protected]@gmail.com ineed my recharge back as early as possible