Mobikwik Complaints & Reviews

I have made a recharge of Rs 101 from mobiwik.com but i did not get the recharge and i have told them my problem but they did no answer. my no is [protected]. Date of recharge narration debit [protected] POS[protected] MOBIWIK NEW DELHI 101 Transaction id: [protected] Order id: Order ID: [protected] 6 August 2015, 8:45 PM IST

Sir
I have recharged prepaid mobile (mob- [protected] MTNL) of Rs 100.00 through Mobikwik e-wallet Rs100.00 debit my e-wallet but i have not get blance in my mobile .

Transaction ID-MTNL[protected]
Transaction Date- 6Aug 11:16:34 IST 2015
Transaction Amount- Rs 100.00

Received a call from [protected] on the 8th of July 2015 saying he is calling from State Bank of India. The caller spoke in Hindi and said that my SBI ATM / Debit card will expire and told they would help me to renew the same. Thereafter, they took my card number and asked me to share the passwords that I received through SMS. I am over 70 years old and suffer from severe arthritis and my husband is an acute heart patient. Considering it will be helpful for us to get it done over the phone I co-operated with them. Immediately afterwards (the same day) my card was used for the following transaction : ********************************************************************** Date : 8.7.2015 Particulars : POS[protected] Merchant : www.mobikwik.com Amount : Rs9999/- ************************************************************************* Thanks & Regards, Manjusree Chatterjee Kolkata, West bengal

wallet locked! My wallet is funded suspicious by payment gateway. please unlock it. My email [protected]@Gmail.com. i have been ur regular customer at past few weeks plz release my account my account in locked. please reactivation my account. my id:[protected]@gmail.com ph No.:- [protected]

Dt. - 04/08/2015 Dear Sir/Madam, 1) I have not received my cashback of three transaction of Rs. 193.800/each for movie ticket booked on 24/07/2015. 2) I've not received cashback for wallet recharge of Rs. 100 on 25/07/2015 3) I've not received cashback for wallet recharge of Rs. 200 on 26/07/2015 Kindly look into the matter and reverse the cashback amount in Mobikwik wallet Regards Mintu (+91-[protected])

Transaction Reference No :[protected]. Amount 5000 debited from bank account on 15th June while doing transfer to Mobikwik wallet but transaction was failed and money debited from bank but not credited to mobi wallet. Raised a complaint on same day and I was told that in such case amount debited will be credited back to bank in some working days...On 19th June when I tried to login I found that I was unable to login and when i called customer care they said my account is blocked, I clearly said to customer care that after such a bad experience am no longer interested in doing any further transaction through mobikwik . I again raised a complaint for my 5000 and on 25th July after more than a month I was told that amount will be transferred to bank account in few days and I have even posted image of official FB Page conversation/Resolution/Commitments...Now on 4th Aug when I called customer care they are again asking me to activate my account first by providing my bank documents etc...Now when am not at all interested in activating mobikwik why am I being forced to activaye it and add on to harrasment. Am simply kicked like football by Mobikwik customer care (Phone) and Mobikwik FB customer Care(Facebook) and none are sticking to their commitments...In image its clearly seen that Mobikwik Officially FB said that amount shall be credited in Bank account in few days on 25th July 2015 which is till now not credited and currently there is no clue where, when and how I shall be receiving my 5000...Really frustrating and horrifying experience through mobikwik.

On 19/07/2015, I used mobikwik wallet to purchase items from Myntra.com. The amount got deducted from my wallet, but Order didn't plcaed on Myntra.com. Later I asked for refund of amount over submitting support ticket in Mobikwik website and they are not yet solved that ticket and the amount is 1678Rs. Please help. Transaction Id : DMBK[protected]

Hi All, I have the mobikwik Wallet account for past 1-2 years . For that time they donot have any restriction to create the more than one account on mobikwik wallet side. So i have multiple account in mobikwik side . They change the process there after to single account to a person . Now when i trying to access my account [protected]@gmail.com its blocked by mobikwik side stating that u r having multiple account. I will recommonded them to unlock my account but they are refuse to do that. Now please look into this matter and give some solution so that i can use my wallet again. Thanks, Snehasish

i'm booking movie tickets with mobikwik wallet transaction complete but not credit cashbach to my wallet this is fraud wallet all leave this site take care


Date DescriptionCredit/Debit Amount
03/08/2015
09:53:38 hours Wallet Debit to BookMyShow
Transaction Id WEBIN[protected]-1
debit
167.51 Invoice
03/08/2015
09:50:32 hours Add Balance
via web Transaction Id [protected]
Credit
200.0 Invoice
03/08/2015
01:27:14 hours Wallet Debit to BookMyShow
Transaction Id WEBIN[protected]-1
debit
317.51 Invoice
03/08/2015
01:24:03 hours Add Balance
via web Transaction Id [protected]
Credit
260.0 Invoice
03/08/2015
01:03:29 hours Wallet Debit to BookMyShow
Transaction Id WEBIN[protected]-1
debit
121.34 Invoice
03/08/2015
00:52:39 hours Add Balance
via web Transaction Id [protected]
Credit
149.01 Invoice

My fathers debit card details were taken by saying the card has been expired and we'll renew it on 21/07/2015 and spent 9900 on mobiwik Merchant: MOBIKWIK35456 on 21/07/2015 18:34:50 in New Delhi, How can I know the shipping address or the user who has fraudly used this. please help. Girish Joshi [protected]

I have made a transaction, in BookMyShow through MobikWik and the money got debited from Account, however not received in the MobikWik wallet nor the ticket get booked. Now I want my money back, neither the customer care pick up the phone nor the site link works. Amount : 285.6 TrasactionID: 31/07/2015 INB/[protected]/ZAAK ePAYMENT SERVICES/ Do the needful

sir, i wish to bring your notice that a fraud transaction which took place today using my debit card.i got a call from the no.[protected].the person claimed that he was calling from S.B.I & my ATM card has been blocked he asked debit card no.and the one time password after that i got a sms from bank that transaction of rs.9999 was made from my debit card toward mobikwik.com i quicked block my card and also filed the F.I.R in my local police station.so i am sending a mail to the [protected]@mobikwik.com.so this is request that please help me in getting back my money.
thank you

today i have received a call with [protected] regarding refund money (399) from ask me shopping throw online mobikwik
he ask me Email id & generate the password than login on mobikwik and told me add 1000rs in this login account and remain 600rs refund to ask me .
money 1000rs. add two time due to bad server in this account but not any rs credit in my account 2000 rs debit.
after this call to [protected] found switched off also call to mobikwik customer care to block the account but they suggested to me FIR lunched & mail to fraud [protected]@mobikwick.com with transaction copy.

recharge
iam add rs 1000 to my wallet by sbi debit card.iam use the coupon GETCASH . the amount is debitted from my bank account but not creditted in mobikwik wallet. i have got a message from sbi that is, .. Thank you for using your SBI Debit Card for a purchase worth Rs1000 on POS 70005453 at WWW MOBIKWIK COM txn#[protected] please add my cash to my wallet immediatly with rs 100 cash back.[protected]

iam add rs 1000 to my wallet by sbi debit card.iam use the coupon GETCASH . the amount is debitted from my bank account but not creditted in mobikwik wallet. i have got a message from sbi that is, .. Thank you for using your SBI Debit Card for a purchase worth Rs1000 on POS[protected] at WWW MOBIKWIK COM txn# 70005453 please add my cash to my wallet immediatly with rs 100 cash back.[protected] my id [protected]@gmail.com

I transferred Rs. 1000/- (Rs. 500*2) from my Mobikwik wallet to Bank on 23/07/2015 and total amount Rs. 1040/- (Rs. 520*2) got debited to my account, but not credited to my Bank. The status is showing as "Pending" since 23/07/2015 against transaction ids - TRZODE3SRPYW and RKXBISZWY9NM. I have lodged complaint 4 times through their website and also talked to their customer care executive on [protected], but neither I got any satisfactory reply nor my amount was refunded back. Kindly help.

I didn't order anything from dominos, I got the message as amount deducted for transaction id DMBK[protected], this site is not safe to fill your money into wallet.
Government should stop this by not allowing wallet services. Mobiwkik should be banned specially.

Sir, I am a regular user of mobikwik.Suddenly my mobikwik wallet has been locked.I have a amount of 601 in my wallet.I submitted complaint a number of times but no answer was came.please reactivate my wallet.why are they harassing me.please resolve this issue.

iam add rs 1000 to my wallet by sbi debit card.iam use the coupon GETCASH . the amount is debitted from my bank account but not creditted in mobikwik wallet. i have got a message from sbi that is, .. Thank you for using your SBI Debit Card for a purchase worth Rs1000 on POS[protected] at WWW MOBIKWIK COM txn# 70005453 please add my cash to my wallet immediatly with rs 100 cash back.[protected]

iam add rs 1000 to my wallet by sbi debit card.iam use the coupon GETCASH . the amount is debitted from my bank account but not creditted in mobikwik wallet. i have got a message from sbi that is, .. Thank you for using your SBI Debit Card for a purchase worth Rs1000 on POS[protected] at WWW MOBIKWIK COM txn# 70005453 please add my cash to my wallet immediatly with rs 100 cash back.[protected]