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Mobikwik Complaints & Reviews

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Updated: Oct 8, 2025
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Mobikwik reviews & complaints page 298

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S
Sangib Giri
from Pune, Maharashtra
Jul 31, 2015
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Address: Ernakulam, Kerala

I transferred Rs. 1000/- (Rs. 500*2) from my Mobikwik wallet to Bank on 23/07/2015 and total amount Rs. 1040/- (Rs. 520*2) got debited to my account, but not credited to my Bank. The status is showing as "Pending" since 23/07/2015 against transaction ids - TRZODE3SRPYW and RKXBISZWY9NM. I have lodged complaint 4 times through their website and also talked to their customer care executive on [protected], but neither I got any satisfactory reply nor my amount was refunded back. Kindly help.
Mobikwik customer support has been notified about the posted complaint.
I have the same issue. I transferred Rs. 500 from my Mobikwik wallet to Bank on 27/11/2015 and total amount Rs. 520 got debited from my account, but not credited to my Bank. The status is showing as "Pending" since 27/11/2015 against transaction/Reference ID - 1JI79ATURXB36. I have lodged complaint 2 times through their website and also talked to their customer care executive on [protected], but neither I got any satisfactory reply nor my amount was refunded back. Kindly help.
I have the same issue . I transferred Rs. 500 from my Mobikwik wallet to Bank on 27/11/2015 and total amount Rs. 520 got debited from my account, but not credited to my Bank. The status is showing as "Pending" since 27/11/2015 against transaction ids - 1JI79ATURXB36. I have lodged complaint 2 times through their website and also talked to their customer care executive on [protected], but neither I got any satisfactory reply nor my amount was refunded back. Kindly help.

Wallet to Bank Transfer - Comment #2261210 - Image #0
Sir I forget my password and also OTP not received from your side so pls help to login my Id
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    sharathsym
    from Pune, Maharashtra
    Jul 30, 2015
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    Address: Kolhapur, Maharashtra

    I didn't order anything from dominos, I got the message as amount deducted for transaction id DMBK[protected], this site is not safe to fill your money into wallet.
    Government should stop this by not allowing wallet services. Mobiwkik should be banned specially.
    Mobikwik customer support has been notified about the posted complaint.
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      kallolmondal
      from Kolkata, West Bengal
      Jul 30, 2015
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      Address: North 24 Parganas, West Bengal

      Sir, I am a regular user of mobikwik.Suddenly my mobikwik wallet has been locked.I have a amount of 601 in my wallet.I submitted complaint a number of times but no answer was came.please reactivate my wallet.why are they harassing me.please resolve this issue.
      Mobikwik customer support has been notified about the posted complaint.
      Jul 30, 2015
      Updated by kallolmondal
      Hello,

      My mobikwik wallet suddenly has been locked.Please reactivate my wallet.I have 601 rupees in my wallet.For this I am very tensed.My phone number is [protected] and email address is [protected]@live.com
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        banwari lal nitha
        Jul 30, 2015
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        iam add rs 1000 to my wallet by sbi debit card.iam use the coupon GETCASH . the amount is debitted from my bank account but not creditted in mobikwik wallet. i have got a message from sbi that is, .. Thank you for using your SBI Debit Card for a purchase worth Rs1000 on POS[protected] at WWW MOBIKWIK COM txn# 70005453 please add my cash to my wallet immediatly with rs 100 cash back.[protected]
        Mobikwik customer support has been notified about the posted complaint.
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          saramba
          Jul 30, 2015
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          iam add rs 1000 to my wallet by sbi debit card.iam use the coupon GETCASH . the amount is debitted from my bank account but not creditted in mobikwik wallet. i have got a message from sbi that is, .. Thank you for using your SBI Debit Card for a purchase worth Rs1000 on POS[protected] at WWW MOBIKWIK COM txn# 70005453 please add my cash to my wallet immediatly with rs 100 cash back.[protected]
          Mobikwik customer support has been notified about the posted complaint.
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            A
            arpit007jain
            from Bengaluru, Karnataka
            Jul 30, 2015
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            Address: Jaipur, Rajasthan

            I wanted to buy some books from bookadda and paid for the order through mobikwik but the trasaction was failed. It has been 13 days since the failed transaction buy still i haven't got my money back. They are not even replying to me anymore. The amount was 2100.
            Mobikwik customer support has been notified about the posted complaint.
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              Ashwani Kr
              Jul 29, 2015
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              Address: Kolkata, West Bengal

              Recharged my Tata Sky with R's. 240 through mobikwik which was not successful. Got a message that my money will be refunded back to my wallet but neither got recharge nor got my money. It's happening constantly with me. Mobikwik is eating my wallet's money by false recharges.
              Mobikwik customer support has been notified about the posted complaint.
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                Mrinal Takkar
                from Mohali, Punjab
                Jul 29, 2015
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                Address: New Delhi, Delhi

                Dear Sir, Today I have added Rs 1000 in Mobikwik wallet by using discount coupon of Mobikwik i.e WED1000 at 6:30 P.M but it has not been updated in the wallet Transaction id of Bank is 29/07/2015 MIN/WWW MOBIKWI/[protected]/0 Dr. 1, 000.00 I have raised a ticket but still has not got any reply from Mobikwik support team and I am nt satisfied with the Mobikwik services Kindly resolve the issue asap ...
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                  savan vyas
                  from Ahmedabad, Gujarat
                  Jul 29, 2015
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                  Address: Ahmedabad, Gujarat

                  date ;- 20/07/2015
                  client number ;-[protected]

                  i recieved a call a regarding the detailes about my bank account & atm, which i provide innocently, resulting into loss of 12500, its loss by three times from my atm(bank of baroda)
                  plz help me, give me a positive reply
                  plz i m requiesting you for refund my losses money
                  Mobikwik customer support has been notified about the posted complaint.
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                    rickyronan
                    from Noida, Uttar Pradesh
                    Jul 29, 2015
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                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    I was trying to make a payment for Grofers using my mobikwik account. They charged my account 3 times however didnt pay to merchant. Didnt get any failure msg or success notification however in my bank statement there is charge of Rs 418x3times= 1254. kindly help me getting my money reverted . Thanks Mobikwik account Details email : [protected]@gmail.com [protected]
                    Mobikwik customer support has been notified about the posted complaint.
                    Useless mobikwik is of no use . please ignore them as they have no customer care number or email .. NO way you can address your complaints
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                      Bhumika Wati
                      from Kolkata, West Bengal
                      Jul 29, 2015
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                      Address: South Andaman, Andaman and Nicobar Islands

                      DEAR SIR, YESTERDAY i.e. 28/07/2015 between 3.00 pm to 4.30 Pm, there was a FRUAD transaction from Syndicate Bank, Port Blair, A/c No. [protected] for an amount Rs. 9980.00 without my permission & knowledge. So Sir it is my request to kindly block the amount and refund the same amount in my said account No. please. If the same amount is credited in my account, I will always be thankful to you. My ATM first four Digit No. is 4033 and last four digit No. 5618
                      Mobikwik customer support has been notified about the posted complaint.
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                        Gummadi Dinesh
                        from Mumbai, Maharashtra
                        Jul 29, 2015
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                        Address: Bangalore, Karnataka

                        The worst service ever I had experienced. I had sent mails to fraudalerts, regarding the account got locked. They dont reply on the mail or give the proper details. Today I had called support and after a waiting and trying out for 30 times for 45 mins, I got the call connected. Atlast I had raised the issue, which they closed it stating we didnt receive any information.
                        Mobikwik customer support has been notified about the posted complaint.
                        Dear Worst Mobikwik Service Team,

                        Yesterday I spoke with a TL, he promised the issue will be solved in 2 hours.
                        Still the issue is not solved. He promised that I will get a call back on the issue, by today morning. Till no one reverted or have time to give a least reply to mails.

                        You people just make promises and do nothing on it.

                        I had mailed to your mail ids but no one ever responds to it.
                        You people better close the support desk.

                        Regards,
                        Dinesh.
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                          Jinssmj
                          from Mumbai, Maharashtra
                          Jul 29, 2015
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                          Address: Ernakulam, Kerala

                          iam add rs 1000 to my wallet by sbi debit card.iam use the coupon WED1000. the amount is debitted from my bank account but not creditted in mobikwik wallet. i have got a message from sbi that is, .. Thank you for using your SBI Debit Card 622XX1303 for a purchase worth Rs1000 on POS [protected] at WWW MOBIKWIK COM txn# 154332. please add my cash to my wallet immediatly with rs 100 cash back. [protected]:44:21.0
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                          Mobikwik customer support has been notified about the posted complaint.
                          bhai yahi cheez mere saath hui hy
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                            B
                            banwari lal nitha
                            Jul 28, 2015
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                            Sir recharge not succassageful Prepaid Mobile Recharge Service ID [protected] Transaction ID EN[protected] Transaction Date Sat Jul 25 10:01:36 Rs37 Prepaid Mobile Recharge Service ID [protected] Transaction ID EN[protected] Transaction Date Sat Jul 25 10:03:50 Rs50
                            Mobikwik customer support has been notified about the posted complaint.
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                              satosh kumar singh
                              from Jammu, Jammu and Kashmir
                              Jul 28, 2015
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                              Address: Pulwama, Jammu and Kashmir

                              Sir/madam my name is sk singh singh and presently i am in srinagar .Some body called my wife with the phone no([protected]) when i was not at my residence and told that he is speaking from sbi .Your husband aplied for upgradation so one no will reflect on your mobilepls tell that no. My wife thought that he is from sbi and told him theotp of my sbi account. He had done transaction of 7000 rs on 27julyat 1715 hrs. And made a pos [protected] at www mobikwikcomthetxn#017877.Offraudulent.That time i am sending my adhar no photo identity and bank statementof myaccount.My mob no is [protected] and email id [protected]@gmail.Com.My first six digit and last four disit of atmcard which wasused is 622018xxxxxxx5085.Now pls find out what i think mobikwikcom is alien with fraud people because most of the fraud cases are related to this company .Same time my bank sbi is also at falt because the bank had not kept my privacy due to which my card no mob no and other details are with the fraudulent, so pls investigate my case and help me to get my hard ern money.
                              Mobikwik customer support has been notified about the posted complaint.
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                                aman_shrivastava
                                from Indore, Madhya Pradesh
                                Jul 28, 2015
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                                Address: Jabalpur, Madhya Pradesh

                                There was a offer in which they were giving 25% cashback on bookmyshow.com. I have booked 5 times but got cashback only for 3 times. There was no limit in terms and conditions. I had submit complaint to customer care for 2 times, in reply they said i will get within 24 - 48 hours but didnt got it.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Nitin_Thorat
                                  from Mumbai, Maharashtra
                                  Jul 27, 2015
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                                  Address: Mumbai City, Maharashtra

                                  Reliance electricity bill paid by using mobikwik quick pay option, amount of Rs.1510/- deducted from credit card but bills are not paid to reliance energy. Transaction reference no : 007003 Mobile Number : [protected] Date & Amount : 2nd June 2015 ( 6:09 PM) Rs. 1510 Find attached credit card statement where amount was deducted from my credit card. Please note I have been continuously followed with Mobikwik customer care representative (Customer care no. [protected]) with raising ticket (TICKET #2869619 & #2902885) since 21st June still also mailed the concern to [protected]@mobikwik.com with several reminder still issue is not resolved.
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                                    SUBEBA15
                                    from Guwahati, Assam
                                    Jul 26, 2015
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                                    Address: Kamrup Metropolitan, Assam

                                    One fraud has called me from mobile no. [protected] on dated 20 - 07 - 15 at 11:30 am said himself as an atm inquiry officer deepak sarmah, new delhi. He also said that he will verify my atm card otherwise i have to loose my money and my atm will be blocked. Then i gave him my atm no. And he debited rs 9990 to pos prch pos 45733 www mobikwik com new delh. I know this is my fault to believe others. Flipkart has returned me rs 34, 280 on 23 - 07 - 15. Please do justice like flipkart has shown to me. Please return my money then i will be grateful to u forever. My atm debit card no. Is[protected] and a / c no. Is [protected] state bank of india, dadara branch.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      saruvenkat
                                      from Madanapalle, Andhra Pradesh
                                      Jul 26, 2015
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                                      Sir, On 25 july 2015 time between 15:30 hrs to18:00 hrs an amount of Rs. 8900 / - has been withdrawn by the fraudsters through my SBI Debit card Number - [protected]. and my account number is [protected]. Call was received from some mob no, identifying himself as staff of Railway customer care . The details of transactions are as under; - the person mobile no.: [protected]. Sir, i hereby confirm that above transaction is not done by me and i have been betrayed by the fraudsters. Therefore, may i request your concern to kindly refund / charge back... venkataswamy sagabala [protected]
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                                        Dianadsa
                                        from Mumbai, Maharashtra
                                        Jul 26, 2015
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                                        Address: Pune, Maharashtra

                                        Dear support team, Yesterday my dad's account got debited with 5000 against purchase through mobikwik wallet POS [protected] at WWW MOBIKWIK COM txn# 821570. Can you please help me get this fraudulent transaction undo? Can you suggest me a process? Should I do an FIR with cyber cell or go to consumer forum? I have the message which I received from mobikwik. However I haven't done the transaction. Regards, Diana
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