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Mobikwik Complaints & Reviews

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Updated: Oct 8, 2025
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Mobikwik reviews & complaints page 292

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A
akhilesh swami
Nov 7, 2015
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Address: 416122
Website: www.mobikwik.com

Yesterday at 12.30am i added a ammount of 200rs to my wallet bt it was nt been added to my wallet but the money has been deducted from my bank account. I want to know why still it is taking such a long time to add into wallet. Hoping a positive response
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Mobikwik customer support has been notified about the posted complaint.
mobikwik doesnt care about customers once payment is given to them.
Yes! Same query! On the 31st of October and 6th of November added 200 INR repeatedly 3-4 times due to unsuccessful transactions. Money was deducted from the bank account and nothing has been updated to the mobikwik wallet. Almost 900- 1000 INR lost that way and the bank is ready to give a statement regarding the deduction! While mobikwik has asked me to wait for 15 days. It has been 19 days to be precise now!
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    Pravinkumar Shah
    Nov 3, 2015
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    Address: New Delhi, Delhi, 380063
    Website: www.mobikwik.in

    Date of incident -03/11/205 client no - +91-[protected] they call on morning and ask to verify debit card number. send otp to mobile number. and purchased things from debit card from website www. mobikwik.com. in total we lose 2700 rs. Below i am providing order no. of that: POS442685 POS442594 Pos442531 POS[protected] OMCC[protected]P2141 Kindly resolve ASAP. we want resfund of our money.
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      M
      manoharsubbu
      from Bengaluru, Karnataka
      Nov 2, 2015
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      Address: Tumkur, Karnataka, 572106
      Website: www.mobikwik.com

      I am using mobikwik wallet since 4 years ..since 4 days i couldnt be able to login to my account .when i try to login i am getting error message that your wallet is locked ...i am having around 3k balance in my wallet...manohar123.[protected]@gmail.com
      Mobikwik customer support has been notified about the posted complaint.
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        G
        Gopinath Velan
        from Vellore, Tamil Nadu
        Nov 2, 2015
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        Address: 122002
        Website: www.mobikwik.com

        Dear SIR/MADAM. I have tried to book movie tickets in bookmyshow.com on October 1st 2015 and i made payment through mobikwik wallet since i have seen 15% cashback if transacted through mobikwik. When i was doing the transaction, after the money got debited from my bank account, the transaction got failed. I immediately wrote a mail to mobikwik and they said it will refunded within 3-15 days but till now i haven't received the money. I was writing mail daily but they are not providing correct solution instead they told me to contact my bank. I have also contacted my bank but they said its up-to the payment gateway problem since bank hasn't received any refund request. till date i was waiting for my money. I have attached all the document s and mails i sent to them for claiming my money. Kindly help me to get my money and extra charges for the delay in refunding. You can see from the attachments that they simply replying the same things and not refunded my money
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          C
          chirag937
          from Solapur, Maharashtra
          Nov 1, 2015
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          Address: 411042
          Website: www.mobiwik.com

          Myself chirag Shah from Pune registered number [protected] had made initial data recharge from mobiwik of 198 for which the amount got deducted from account but couldn't recharge my account nd same if Rs 30 talktime and 199 was also recharge the amount got debited from my account but the recharge is not done... Need the clearance on priority basis
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            B
            bchoudhary2k11
            from Mumbai, Maharashtra
            Oct 31, 2015
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            Address: Gurgaon, Haryana, 400074
            Website: www.mobikwik.com

            Dear admin, I recharged my mobikwik wallet registered with [protected]@gmail.com with Rs 297 through online recharge on 31/10/2015 at 21:31 hrs. My mobikwik wallet didn't get refilled but the amount of Rs 297 was deducted from my bank account. I have not recieved any refunds from mobikwik thereafter. Kindly, look into the same do the needful. Regards, Biswajit Choudhary
            Mobikwik customer support has been notified about the posted complaint.
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              P
              Payal bali
              from Delhi, Delhi
              Oct 27, 2015
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              Address: 110039
              Website: M

              I was recharging my prepaid Vodafone number through this site. My recharge amount has been deducted from my account but my number have not received a single money. So I want my amount back on my mobile number or in my account. Very poor service
              Mobikwik customer support has been notified about the posted complaint.
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                K
                khanvskhan
                from Mumbai, Maharashtra
                Oct 24, 2015
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                Address: New Delhi, Delhi
                Website: Mobikwik

                Mobikwik is a Chor company. I deposit Rs1000 cash in ICICI bank but its not reflecting in my wallet. Tired complaining about it and sending emails to Shreya Sawhney but they r not crediting my amount. Its fraud. Please take this up so that poor people dont burn their hands.
                Mobikwik customer support has been notified about the posted complaint.
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                  G
                  gauravmehta9899592593
                  Oct 24, 2015
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                  Address: New Delhi, Delhi, 110086
                  Website: www.mobikwik.com

                  I had recharge my number [protected] of rupee 100 with 9 deals 9 offers at exact 7:00 pm and the offers is for quickly recharge of first 100 customers at 7-8 pm only. The law says that I won the 100 rs cash back but mobikwik didn't give me that Cash back so I complaint plz resolve my quarry.
                  Thanks
                  Gaurav Mehta
                  [protected]
                  +1 photos
                  Mobikwik customer support has been notified about the posted complaint.
                  I had recharge my number [protected] of rupee 100 with 9 deals 9 offers at exact 7:00 pm and the offers is for quickly recharge of first 100 customers at 7-8 pm only. The law says that I won the 100 rs cash back but mobikwik didn't give me that Cash back so I complaint plz resolve my quarry.
                  Thanks
                  Gaurav Mehta
                  [protected]
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                    A
                    arik1994
                    from Kolkata, West Bengal
                    Oct 23, 2015
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                    Address: Gurgaon, Haryana, 122002
                    Website: www.mobikwik.com

                    I did recharge by mobikwik on a number transaction ID EN[protected] dated 21/10/2015 worth of Rs.282 which is failed.
                    I raise a ticket No.#3715396, they said money has been refunded but still my Wallet balance is Rs.0.
                    My Mobikwik ID [protected]@yahoo.com & No.[protected].
                    Please look after this issue & tell them to refund my Rs.282 soon.

                    Thanks & Regards.
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                      Ubedss
                      from Mumbai, Maharashtra
                      Oct 22, 2015
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                      Address: Thane, Maharashtra, 400612
                      Website: www.mobikwik.com

                      Today i paid the Rs.283/- For BookmyShow i haven't Receive any Cash Back in that. also i raise a Complaint on same Mobikwik HelpDesk Ticket No 3715939its Resolved Showing Book My Show cashback offer valid only on Fridays However, you have made transaction on Thursday hence you are not eligible for the same. Please read Terms and Conditions..
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                        C
                        chat2amit
                        from Gurgaon, Haryana
                        Oct 20, 2015
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                        Complaint to RBI about fraud and wrong calculations

                        Address: Gurgaon, Haryana, 122017
                        Website: Mobikwik.com

                        My transactions sum should not be zero as showing in wallet, please carefully check my account else i will send a complaint about mobikwik wrong calculations to RBI banking ombudsman, i will publish the wrong calculations blog on muliple websites, and will raise my voice and inform the complete ncr customers on facebook, twitter and through gmail warning customers about wrong calculations and cheating my mobikwik( my acc registered with [protected]@gmail.com)...
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                        chat2amit
                        from Gurgaon, Haryana
                        Oct 15, 2015
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                        Address: Gurgaon, Haryana, 122017
                        Website: MOBIKWIK.COM

                        As discussed with your customer executive, please transfer my wallet balance of rs 2600.40/- back to my credit card no: [protected] without any debit on the amount.

                        This is my third request to mobikwik, which is not returning my money and i will like to announce that mobikwik si a fraud company and no one should use mobikwik wallet ever.

                        Please do it without anymore harassment,
                        I do not want to create a fuss in your gurgaon office due to this..
                        Mobikwik customer support has been notified about the posted complaint.
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                          chat2amit
                          from Gurgaon, Haryana
                          Oct 14, 2015
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                          Address: Gurgaon, Haryana, 122017

                          Please find below transaction history and net total on my account:

                          Transaction history (since account opening)
                          2516.25
                          1
                          -54
                          -2516.25
                          2017
                          636.4
                          328.4
                          -2018
                          -210
                          -510
                          -636.4
                          3146
                          -100
                          100
                          -3146
                          3021
                          25
                          100
                          -20
                          -200
                          20
                          200
                          Sum 2700.4 (total after the above transactions hows my wallet balance as 2700.40/-, buy mobikwik wallet is showing as 2600.40,

                          This si clear case case of cheat and fraud by mobikwik and i suggest other customers to check their details carefully because mobikwik is not trust worth and ethical company..

                          The net total amount is 2700.40 and not 2600.40 s showing in my wallet account of mobikwik..

                          I will share same calculations on blogs and websites, and have captures screenshots of these wrong calculations by mobikwik,
                          I will write a blog against this cheat and fraud by mobikwik and also complain to banking ombudsman nd financial regulation india and rbi as a complaint against mobikwik,

                          However please take this second request of refunding amount of 2600.4 back in my credit card
                          Mobikwik customer support has been notified about the posted complaint.
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                            R
                            Ram Nayak
                            from Mumbai, Maharashtra
                            Oct 14, 2015
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                            Address: 400066
                            Website: mobikwik

                            Hello, sir,
                            In my hole life i have yet nkt seen that types of service that mobik provide to us and keep advertising instant recharge facilities. ...this company making mme fool and cheated my rs 140.

                            I have try to recharge my relince mob number through mobikwik account i had mentioned proprly and used net banking to make a rs 140 payment. ..fund has been debited from my account but recharge yet not done...

                            u don't understand urgency of people who are using online facilities. ...

                            Friends don't used mobikwik for any types of recharge im already loss my ra 140 pls don't u do the same
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                              P
                              perspective
                              from Pune, Maharashtra
                              Oct 13, 2015
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                              Address: 411028
                              Website: www.mobikwik.com

                              Hi, From bookmyshow i used Mobikwik wallet as it was mentioned as 15% Cashback. To my surprise for the last two transactions for the below amount 367.62 ( October 12th ) and 304.2 ( September 16th ) there was no cash back. I urge you to take necessary action on mobikwik for deceiving the customers in this way. Regards, Subhash K
                              Mobikwik customer support has been notified about the posted complaint.
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                                M
                                mithu508
                                Oct 10, 2015
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                                Website: www.mobikwik.com

                                Hi. Sir mobikwik email I'd [protected]@gmail.com ...Mobile numbers [protected] my mobikwik account is block plz re - activation my account plz sir sara documents send kar deye ha... apki email address per. [protected]@mobikwik.com per send kar deye ha...plz re- activation my mobikwik account plz sir.
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                                Mobikwik customer support has been notified about the posted complaint.
                                My mobikwik no [protected]
                                Ri- activation
                                ffhhgddh is f Utah yuu's reply, Feb 23, 2017
                                My mobikwik I'd [email protected]
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                                  chat2amit
                                  from Gurgaon, Haryana
                                  Oct 9, 2015
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                                  Address: Gurgaon, Haryana, 122017
                                  Website: mobikwik.com

                                  The refund from ebay was debited by mobikwik by 100/- rs. now i have used this refund to buy more than 3200/- rs products from ebay. Now ethically mobikwik should credit back 100/- rs refund, if mobikwik is not a cheater and fraud organisation. I will not only publish a bad blog but write to ebay requesting a ban on mobikwik for doing this cheating with me/.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    swarupkbasu
                                    Oct 8, 2015
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                                    Address: New Delhi, Delhi, 700050
                                    Website: www.mobikwik.com

                                    Un-authorised withdrawal of money from my Savings bank account of State Bank Of India, South Sinthee BRANCH. In this connection, I would like to inform you that M/S MOBIKWIK & CO having office in New Delhi have no connection with me neither with any TRANSACTION nor with any dealings. My Davit Card 622***1137 was used for a purchase worth Rs. 9999.00 on POS WWW MOBIKWIK CO at WWW MOBIKWIK COM . Transaction No . 963430." This transaction was not authorised by me/ nor any information was furnished to them. It seems it was a planned fraud & cheating case. Any information regarding my account details/ information regarding card no.is with the SBI BRANCH, who is the authority of all this information. I have submitted complain to all the responsible authority but no result. I would humbly request your goodself to look into this fraud case that has happen with my account & would request your personal intervention for a suitable solution . Since I am Senior Citizen completely depends on my savings. Thanking you in anticipation, Swarup Kumar Basu. S/B A/C no : [protected]
                                    Oct 17, 2015
                                    Updated by swarupkbasu
                                    In this connection, I would like to inform you that M/S MOBIKWIK & CO having office in New Delhi have no connection with me neither with any TRANSACTION nor with any dealings.

                                    Money can only be withdrawn from any bank account, if the detail is available with the person who is withdrawing money, but this information is only available with the bank authority and nobody else. Can this fraud case be initiated at the route level to find out the culprit so that my money with interest be refunded at the earliest so that a senior Citizen like me is not deprived
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                                      Z
                                      zyxwv
                                      Oct 8, 2015
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                                      Address: Gurdaspur, Punjab, 143528

                                      as per previous 2 tickets which are not entertained 3638265. and 3628121 now I have filed another complaint my previous complaints not entertained ...why they reducing 3-4 days every month...and we will reduce a full month after 10 months continues transaction..it is against the consumer rights Kindly provide the reason why its happening again and again and still not resolved...what is its repercussion...
                                      Mobikwik customer support has been notified about the posted complaint.
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