Mobikwik Complaints & Reviews

hi this is to inform you that mobikwik is a fraud company they have kept my money and delted my account from their website first i was unable to login to their account because of password issue later only i place a complaint as i had balance credit with them but they instead deleted my account from mokwik

Dear I have use mobikwik application in my mobile no. [protected]. My email I'd is Karmjit.[protected]@gmail.com . i have transferred amounting Rs. 1000/- from my bank account number xxxxxx68799 in mobikwik wallet. Transactions number [protected] and debited amount my bank account. But not balance in my mobikwik wallet. Please kindly my balance check the your account and credit in my mobikwik balance. My mobile number is [protected] Thanks From Karmjit singh Cheema

i booked 3 tickets of movie from bookmyshow using mobikwik.Rs. 591 were debited from my wallet but ticket was not booked on bookmyshow.Money was not refunded to my wallet even after raising ticket.what should i do.my mobile no. is [protected]

I have written many times regarding the same but not getting any proper reply.ticket#2819943 I am unable to login into mobikwik.I have alreay tries with forgot password option.They use to send one link on mail to reset password but whenever i click on that link(within 2min), it always shows that it has been expired.I tried this option many times on different day, different time.They always reply to try reset password option even I have already mentioned that this is not working second thing, I have used this site many times, they offer cashback but they don't give.At this time, you don't need password, you can login by otp

Sir,

On 03 july 2015 time between 11:30 hrs to12:30 hrs an amount of rs. 9999 / - has been withdrawn by the fraudsters through my sbi atm card no - [protected]. Call was received from mob no - [protected], identifying herself as staff of sbi, hq mumbai.

The details of transactions is as under; -

Pos[protected] www. Mobikwik.com new del

Sir, i hereby confirm that above transaction is not done by me and i have been betrayed by the fraudsters.

Therefore, may i request your concern to kindly refund / charge back the amount based on cbs transaction narration.

I will be always grateful to you.

Yours

Prahlad gagrai

Mob no - [protected]

sir someone called me and he told me that my atm card is blocked and to reactivate my atm card he asked information about my atm card . fraudly he get my sbi atm card no., cvv, expiry date, name of card holder and one time password (OTP) for online transaction. He made 2 transaction of rs 5000 and rs 4500 on mobikwik. i will fire an fir today only. sir i request you to please get my money back which had been paid fraudly through online transaction on mobikwik.

Dear sirs,

With due respect, i have to inform you as under -

On 8. 6. 2015, some arman (His mobile no. 91 [protected]) told me on my mobile no. [protected] that he want to return the amount of rs. 8905 / - of my sbi card reward points which were through oversight debited in my sbi card and the asked me otp and after having listen otp, immediately my account was debited by rs. 8905 / - again. After contact him on mobile, he said me that sorry it was due to some mistake and on 10. 6. 2015 my account again debited by rs. 8905 / - , i again contact him on mobile but he said that do not worry, no amount will be debited in your account. For any problem, pl. Contact me on my mobile no. Shown on your mobile. And after having received monthly statement from sbi cards, it was known to me that i was cheated by that person and my account has been debited by rs. 8905 / - twice and also an amount of rs. 595 / - . Please make enquiry in the matter and arrange to return my amount which was fraudlant to me i. E. Rs. 18405 / - only. The amount has deposited by me with sbi cards today compulsorily.

Govind prasad soni,
251, vishwakarma nagar,
Indore - 452009
Mobile - [protected]

Sir, With due respect I beg most respect fully to state that I am Sri Manik Chandra Das, Mobile No- [protected] Father of Sri Mantu Chandra Das, Vill- Rajghat, Melaghar. P.O+P.S-Melaghar, Sepahijala Tripura have parmanently resident at this address and I have an saving Bank Account of STATE BANK OF INDIA, Melaghar Branch, Account No-.[protected]. On 26.06.2015 pos[protected] www mobikwik com debited from my account Rs. 500.00 and same day 26.06.2015 pos[protected] www mobikwik com debited from my account Rs. 2000.00, Total Rs. 2500.00 had Debited from my account without any information/with out any causes. So I there fore pray that you would be kindly grant me and help me to get this 2500.00 money.

I had initated transaction with pvr mobikwik deducted amounted tickets where not send all details where send to there helpdesk.

No process with mobikwik for backtracking there transaction just a poor wallet implementation with no ownership

Pathetic service do not go with this wallet vendor.

dear sir i have recharge from mobikwik 250 rs balance deducted from my account and no recharge on my idea number mobikwik team said that recharge is successful but no any recharge on my mobile i call to idea custmer care many time they told me no recharge on your number . my ticket number is- 2932751 when i recharge this msg got- Your recharge for Rs. 250.0 is pending. We are trying to fix this. In case it doesn't work, amount will be refunded to your MobiKwik wallet.

On 30 June 2015 my account is debited with Rs 985 for the payment to Dominos by some one. Immediately reported the matter to Mobikwik. Also informed [protected]@mobikwi.com about it. Later when I called customer care, Mr Fasal said that they can't do anything as the payment has initiated. Ticket number regarding this is 2931126. They could have blocked this transaction since Dominos will take time to deliver pizza.

Some unscrupulous person Mob: No.[protected] Stating to be SBI Manager called me on 01.07.2015 at about 02.47 P.M over my cell phone & stated that my ATM Cards is blocked as Adhar Card is not submitted for KYC compliance & noted my 16 digit ATM card No.[protected], Name & Security password. to tally the same..Subsequently asked me to confirm OTP (one time password) for updation. My account has been fraudulently debited Rs. 9990 on POS PRCH-POS[protected] WWW MOBIKWIK COM & 3000 *12 = Rs. 36000 on POS PRCH-POS[protected] Freecharge_BD as follows. Account Statement from 30 Jun 2015 to 1 Jul 2015 Txn Date Value Date Description Ref No./Cheque No. Debit Credit Balance 30-Jun-15 30-Jun-15 BULK POSTING-PENSION JUNE 2015-- 2, 222.00 5, 75, 924.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] WWW MOBIKWIK COM NEW DEL-- 9, 990.00 5, 65, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 62, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 59, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 56, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 53, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 50, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 47, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 44, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 41, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 38, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 35, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 32, 934.84 01-Jul-15 01-Jul-15 POS PRCH-POS[protected] Freecharge_BD SBIPG-- 3, 000.00 5, 29, 934.84 01-Jul-15 01-Jul-15 BY TRANSFER-INB SAIL SALARY 201506-- [protected]/[protected]CT[protected] 95, 068.00 6, 25, 002.84 Kindly intervene in the matter. I request you to cancel the transaction, block / stop the despatch of the ordered article and help to realise the amount for credit to my Account No. [protected] in favour of Mr. Gopi Chand . My phone no is [protected] and email id is gopichand.[protected]@gmail.com. Kindly reply. Regards, Gopi Chand Address: Qr. No. : C-29, Sector-01 Rourkela ( Odisha ) PIN-769008

Hi team,

I have made the payment via mobikwik vallet of 1003rs but the same payment not done successfully. I have raised the ticket#2908938. However i am not happy with the resolution provided by your team.

I would appreciate if you assign this to someone who can actually help me in this concern as this is seriously testing my patience.

Please share your manager's contact number or someone who can escalate this further.

I have attached the screenshot for the payment that is still showing due on.
You can also reach out to me on my mobile number: [protected]
Thank you!

Dear sir I was using mobiwik sight for making my landline Mtnl bill payment of rupees 1070 but transaction was unsuccessful but mobiwik deduct 1070rupees from my Kotak bank credit card I am already informed about this issue but representative of mobiwik said payment reverse in 10 days today is last day of June month my payment is not reverse in my card kindly consider this issue Thanks Arun sharma [protected]

Dear customercare, I got a massage on my mobile no.[protected] at 6:49pm today 29June POS PRCH POS 791659 WWW MOBIKWIK COM NEW DELH My SBI account has debited 5000/.Rs for purchase of on your website. I am not purchase any product from my debit card. Please refund my money into my bank account otherwise i will claim an FIR on your website. Card holder name-Anuj Kumar Card no. 622XXXXXXXXXXX59618 Transcition date 29June Amount-5000/.Rs Regards Anuj Kumar [protected]

MOBIKWIK has deducted my money from my bank account to top up the amount my mobile but instead charging it said my traction reverted and money was sent back in there own wallet.

i am tracing them since 5 days now writing complaints on there website with complaint ticket number
1. 2928846
2. 2910935
3. 2904644
after writing three times with above refrence number they message me saying it has resolved and solution is sent on your email but nothing received and last time they told somebody will call you but nobody bothered too.
They do not even give their customer care number, It generates doubt on their intention.
This has to be sorted out.
my EMAIL IS [protected]@gmail.com

Hello, i have made payment of 276.57 to ebay using mobikwik wallet but ebay had cancelled this order and amount has been refunded to my mobikwik wallet on 13 june 2015, but today i have seen that only rs 28 is added in my account against of Rs 276.57. so i have called to ebay customer care and explained whole issue, then ebay customer executive told me that your amount Rs 276.57 has been refunded with reference Id "DMBK[protected]" and further suggest me that contact to mobikwik customer service to get full refunded amount and check status of refunded amount.

Hi, My email ID [protected]@gmail.com is using someone else with his phone number in mobikwik. While I am trying to change it's password and mobile phone number, password goes to that unknown number. Please postpone this account from this site. I don't need it.

Respected sir, Yesterday someone by using my two credit card's detail and use on your mobikwik.com site something was purchased so please cancelled the all transaction which was create by below credit cards:- SBI card no.[protected] Amount 3000+3000+3000=9000( three transaction was create of total amount 9000) at 4:40pm on date of 27.06.2015. and by HDFC card no.[protected] Amount 3000+3000+3000=9000( three transaction was create of total amount 9000) at 5:07pm on date of 27.06.2015. the ref. no .of transaction is 1) 028201 at 5:7:10pm 2) 024963 at 5:7:11pm 3) 026969 at 5:7:12pm The above transaction was fraud and i have done FIR of this fraud case in loni police station Ghaziabad so this is my humble request to you please causal that all transaction immediately. and refund my all amount 18000rs. With regards, Shailesh shukla M# [protected] c 86 ganga vihar near sabhapur check post loni gaziabad. 201102

Hello Mobiwiki Team, Unfortunately, I am (was) the active user of mobiwik application, was recharging my mobile and booking movie tickets from mobiwik everytime. I have booked some 8-10 times movie tickets. To get the amount back in my wallet, need to raise the ticket and in reposnse I get the text like " will get within 48hrs". Please note- I hv booked 2 times movie tickets recently but dint get the amount back. Please return amount back in my mobiwik wallet. it wud be some 300+ rs