Mobikwik Complaints & Reviews

Hello, i have made payment of 832.30 to ebay using mobikwik wallet on 13th june 2015, but ebay had cancelled this order and amount has been refunded to my mobikwik wallet on 23rd june 2015, but amount doesn't showing in my mobikwik wallet yet. so i have called to ebay customer care and explained whole issue, then ebay customer executive told me that your amount has been refunded with reference Id "DMBK[protected]" and further suggest me that contact to mobikwik customer service to get refunded amount and check status of refunded amount. So, i request you to please give me the status about ebay refund amount of 832.30 INR whose reference id is "DMBK[protected]". Please add 832.30 INR in my mobikwik wallet ASAP. Transaction Details : Reference ID - DMBK[protected] Amount - 832.30 INR Mobile Number - [protected] Register Email Id - [protected]@yahoo.com Merchant Details - Ebay.in

This is for your information Some unscrupulous persons called me on 19.05.2015 at about 5.30 P.M over my cellphone to register my ATM Cards of my two different Accounts. It is astonished that, they have prompted me the said no of my 16 digit ATM card and asked me to tally the same. How could they know my ATM card no is not known to me. Subsequently it is observed that my both the accounts have been fraudulently debited by mobikwik new delhi(all paper are submitted to you as you required). Kindly intervene the matter so as to realise the same amount for credit to my Accounts as you had committed to refund. my phone no is [protected] and email id is [protected]@gmail.com.

Hello, My name is Pratika Shetty. Yesterday on 25th June, 2015 I made a payment of Rs 1200. through mobikwik to incorrect Mobile number [protected] instead of correct mobile number [protected].Now payment has been deducted from my wallet also the number for which i made a payment is not a postpaid number but I have selected postpaid option while making the payment. Also I have created a ticket # 2901971 for the same. But I have not recieved any feed back from your so called happiness officer. I need the refund in my wallet back. Request you yo please look into the matter on high priority since its a huge amount. My email Id is : [protected]@yahoo.com My mobile # is [protected] Awaiting for your favourable response

I had booked ticket in bookmyshow and added booked amount in mobikwik. Again I had make separate payment from my own account. SO I had paid two times, one in mobikwik balance account and another one to bookmyshow. After that my Rs 2034 is not showing anywhere. Where is my amount Rs 2034.00. Kindly help me. my mobile number is [protected] imran.

Respected sir, with due respect i beg to state that by fraud processes two transcanction of Rs 800 at 03:37:49 pm on 25/0602015 and of rupees 2020 at 03:33:45pm at 25/06/2015 is done from the ATM number [protected] . The details of the account are account number - [protected] SBI branch branch code - 64 DEOGHAR Please sir cancel the transcanction and return my money to my account.I will be obliged to you for this type of kind help. Thank you

First thing.. Why isn't Mobikwik banned like UBER, while the same case they don't have a customer care and hence has no right to operate country wide. I am going to file and RTI against Mobikwik for this. 2nd: If you show the offers on your website and then you do not pay the cash back in user's account, your customer care has no reply for this and user is just fooled around. 3rd: Most of the time when payment fails you add the balance to your mobikwik balance. Any reason why you do not decline the payment and hence retransact the money to user's original mode of payment(creditcard or bank account) 4th: Why do you not have a option to change the phone number with account. what about those who lost or changed their numbers.. I need a clarification on this. Call me [protected] before I file the RTI against you.

My no [protected] Email - [protected]@gmail.com Sir i hed rs98 ( but 21/06/15 rob my balance 2 times 1- @70rs and @10rs I have shoke to see this ( mobi kwik is cheater company ) please sir solve my problem and give my money Thanq sir

I had booked ticket in bookmyshow and added booked amount in mobikwik. Again I had make separate payment from my own account. SO I had paid two times, one in mobikwik balance account and another one to bookmyshow. After that my Rs 234 is not showing anywhere. Where is my amount Rs 234.00. Kindly help me.

Some unscrupulous persons called me on 19.05.2015 at about 5.30 P.M over my cellphone to register my ATM Cards of my two different Accounts. It is astonished that, they have prompted me the said no of my 16 digit ATM card and asked me to tally the same. How could they know my ATM card no is not known to me. Subsequently it is observed that my both the accounts have been fraudulently debited as follows. Kindly intervene the matter so as to realise the same amount for credit to my Accounts. my phone no is [protected] and email id is [protected]@gmail.com. 1. A/c No [protected] in favour of Mr. Amal Kr. Chakraborty Amount Date POS Nos Debited by: Rs. 4998/- 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. Rs. 9995 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. 2. A/c No [protected] in favour of Mr. Amal Kr. Chakraborty Rs. 9996/- 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. Rs. 4998/- 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. Rs. 4996/- 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. Kindly reply. Regards, Amal Kr. Chakraborty Jalpaiguri.

HI Team, There was around 1519Rs. got credited in my Mobikwik Wallet through Americanswan online shopping, I requested them to refund my amount in Bank Account but, they are not refunding my amount, everytime they are making excuses. I spoke with their senior but, thay are not giving me proper update, they usually keep my call on hold for long hours. I think they don't want to return my money back. Please help me out. Regards, Saumya [protected]

They block the account of any person having money in wallet without any reason and are not at all ready to open it again and are giving excuses only. i do have all record of all conversation done with them I want to file complaint against e commerce site named as mobikwik. They are basically a wallet service and they give cashback. My wallet Id of mobikwik is [protected]@gmail.com as they use to give great offers to new persons i asked my friend to open mobikwik wallet he opened as per my recommendation i asked him to buy his products from purplle.com using mobikwik as they were giving good cashback. he did the payment. he was having some money in his wallet so he decided to transfer me the money. he transferred the money and i accepted the money after i received the money my friend got message there was some problem in sending money after few seconds he got message ashu have received the money. after few minutes both of ours wallets were blocked without any reason this happened nearly on 23-24th may 2015. after that i tried contacting with mobikwik as i have my money blocked in their wallet. i tried contacting them through facebook and gmail. they told me to send my bank statement two id proof. i sent them all the requested documents but there was no reply from them. then i asked them for any contact no they gave me their contact no. i called them they told me because of payment gateway concern they have blocked my account and to send my documents again. i agaion sent my documents and this time i received a mail that they will transfer my money to my account but i did not received any money so i called them back this time they did not picked my phone nearly 10 times after that they picked my phone that my money cant be transferred as i did not got this money from bank as this money belongs to transfer. my question is how there is a payment gateway concern from bank when this money has not been transferred from money. the payment gateway in my case is mobikwik only then they used to say may be someone is trying to hack my account in that case also they should block hackers account instead of common persons . I guess they are planning for a big E-Fraud and should be blocked as soon as possible My wallet id is [protected]@gmail.com My support ticket is 2721659 Please help me out you can contact me at [protected]

Dear Sir, on 14.06.2015 i upload the cash 1400rs(TWO TIMES) to mobikwik wallet from my two bank accounts.one was successfully added to mobikwik wallet and another one is not upload the cash to mobikwik, because it was failed...still i didn't get the refund amount 1400rs to my bank account... ICICI BANK TRANSACTION DETAILS: Transaction ID [protected] Narration: towards payee ZAAK EPAYMENT SERVICES PVT LTD Bill Number: BIL/[protected]/ZAAK EPAYMENT SERVIC/4066_ZP14DF Amount: 1, 400.00 SBH TRANSACTION DETAILS: Transaction date: 14-Jun-2015 Narration: TO TRANSFERINB Avenues India Pvt.Ltd Bank Refference number: CCACF1BTF524IG0AEITWL1 TRANSFER TO [protected] AVENUES INDIA PVT.LTD. Amount: 1, 400.00 suppose if the two transactions was successful, then where is the 2800rs amount in my mobikwik wallet, there was credited only one amount 1400rs and remaining 1400rs wasn't credited. Now u r understand what i'm saying to u...so pls check the two bank transactions and refund my failure amount 1400rs to bank...because its already too late to refund my amount 1400rs.. thank u

Date of incident:21/06/2015, Client number(lady culprit):[protected] Full description of incident: Fake call stating SBI manager then ask my SBI debit card number for extending validity.Then note the card number & take do the transaction The details comes from mobikwik given below: SBi card 459xxx3620 for a purchase worth Rs:9900 on POS 70005454 at www. mobikwik.com newdelhi inTxn#[protected] by that person Desirable resolution:I request cancel that transaction order Txn#[protected] & refund my money to my SBI card 459xxx3620 which was debited on 21/06/2015 time-00.03

Dear Sir, on 14.06.2015 i upload the amount 1400rs to mobikwik wallet from my SBH bank account through u, unfortunately amount 1400rs was debited from my SBH bank account but the amount 1400rs upload was failed, so pls verify and refund my amount 1400rs to my bank account. Transaction date: 14-Jun-2015 Narration: TO TRANSFERINB Avenues India Pvt.Ltd Bank Refference number: CCACF1BTF524IG0AEITWL1 TRANSFER TO [protected] AVENUES INDIA PVT.LTD. Amount: 1, 400.00 thank u

Dear sir,
I got a call from [protected] unknown person 'who has asked my sbi debit card no to renew the card but i could not checked & i told him. He has shopped 5 times on 19. 6. 15 & 20. 6. 15 from my sbi saving account [protected] a / c holder braj lal verma.
Purchase worth rs 9990 on pos [protected], rs 4990 on pos [protected], rs 2000 on pos [protected], rs 2000 on pos [protected] and rs 990 on pos [protected] at www. Mobikwik.com
Unfortunately purchasing of every time he asked us generated password & we told him.
And i lost my hard money.
You are requested to cancel all these orders and refund all amounts on my sbi account [protected].
I will be always grateful.

Dear sir, This is sathyanarayanan.s from chennai.i had paid tata docomo post paid([protected]) bill using your website through hdfc credit card on 04.01.15 and 10.01.15 (rupees 278+278)two times. The two transaction i made was debited in hdfc credit card.But the tatadocomo customer care said they were unable to claim the amount.Regarding this i try many times to your customer care.But there is no response.Please kindly follow this complined and refund my amount rupees 278+278=556

i recharge my number 758875**** with Rs125 on 11th May evening for 2 times. I got a message from Mobikwik that your recharge can not be processed so adding your amount to wallet.And when I checked in Wallet it was showing balance as 0.Hence, I request you to kindly credit the amount either to my wallet or to my Bank account at the earliest. Emailid: [protected]@gmail.com

I wish to bring to your notice, a fraud transaction which took place yesterday, 20.06.2015, using my mother's debit card. She got a call from the number [protected]. The person claimed that he was calling from the SBI n told his name was Ravi Kumar, branch manager, and that my mother's ATM card will be blocked within two days. He asked for the debit card number and then one time password. As my mother does not have much knowledge about...

Hello sir My mobile number is [protected] I am a regular user of mobikwik. Now a days you are not giving me the cashback ? Please check my mobikwik profile. And refund my money for the last four transcations. I am not able to place a ticket . You guys are not helping me.

i recharge my number 9313836*** with Rs 949 on 16th June morning at 8 am. I got a message from reliance instantly " your recharge can not be processed at this time. Thank You. Reliance". i lodged a complaint vide mobikwik ticket numbe #2843040 and #2849539. No action has been taken yet. I even wrote a mail onto [protected]@mobikwik.com. No action or reply yet. i got my pack renewed yesterday. i want my money back into my wallet asap as your grievance system has shook my faith in you. i had been a great admirer and proponent o[censored]r quick recharge app bt i hate ur resolution mechanism. its non-dedicated and totally at ur will. i think ur app is gud for small amount recharges only. Freecharge is better on this front as they instantly revert the money back into the wallet. Get my money back.