Mobikwik Complaints & Reviews

I would like to bring your notice your service and specially customer care service are becoming worst day by day.on 4th August, 2022 i have added money from my debit card and made zip payment of Rs 1911.My payment got debited from my wallet but my zip balance was showing outstanding.On 5th Aug, 2022 i made payment again to avoid late fee and interest charges and to avoid negative cibil score.i raised complainant through help section but still no one has reverted.i have raised complainant for many cashback which was not credited till now.my supercash got expired but no message from your end about expiry and debiting from my account.

kindly provide my Rs 1911, Rs 22 refund from zepto which is not reflecting in my wallet and many cashback which are pending on urgent basis or else i have to lodge customer complainant against your company.

While trying to book irctc train ticket, tickets got filled and transaction was rejected by irctc for order id ZP5e67d73128083 paid from zip pay later ...amount has not been refunded till date waiting since 4 days..

My both cc Bill Payment pending And there is no responses by Mobikwik payment Showing pending Money got debited and Not credited to Credit Card so plz look into This matter.

My both Ticket no are here 26465954

And 2nd Ticket I'd 26465510

I have paid my bill yesterday and today an executive called me and telling im fraud and spoke to me in unparliamentary language and hurt me. I ask you to take severe action such people. I paid my due with penalty but they are saying i donot pay and asking me to pay again as it is not updated in their portal. [protected], and [protected] these are the numbers in getting call to pay they are saying they are from mobikwik and asking me to pay my money again.i told them i paid but they are not checking and asking me to pay again

I have ordered a fossil smartwatch from myntra shopping by mobiwiki wallet..due to some reasons I canceled the order and I am waiting for my refund this morning they given the money was successfully initiated in mobiwiki wallet but it is not reflecting.mobiwikj customer care is not responding.please help me with this issue

Doe to some issue, I got 10min late.to pay my due in mobikwik pay later, earlier they said 800rs. Will be charged as late fees i[censored] got late but When I see there is Rs.1500 late charge, no company is charging Rs.1500 as late fees, late fees should be Rs.500
This company should be banned and I want refund.

Hey Mobikwik I done 2 cc payment but still Showing pending And you are Not responding on call mails Twitter My Twitter handle @CatterPillers11 Check Dm and solve My query And Refund back money thanks posting both queries

My 2 cc payment showing pending and money got debited plz cancel order and Refund The money no Reply on Twitter emails etc.

I have made fund transfer of Rs 45000 on 16August 2022.Money deducted but not received to beneficiary account. I have contacted customer care they told that it will credited within 48hours but till now it is still showing as pending.Ticket ID[protected].Please resolve my issue ASAP

For your references, attaching the transactions screenshot made in mobikwik, which clearly suggests that a amount 2664rs has been struck in mobikwik payment gateway.
Simple equation is that out of my 30, 000rs credit limit, used 16, 929rs(Electricity bill)on 16-7-22, so 13, 071rs ramins.In between done small transactions, which were failed and amount refunded too. Again 531rs(electricity)used on 28-7-22, so 12, 540rs was balanced by me to mobikwik.
On 30th July, made payment of 2953rs to PepperFry(previously too made some transactions to them), out of some fee(89rs) charged by PepperFry for cancelling the order, an amount of 2864rs refunded and credited back into my mobikwik account.So a total of 17, 549rs was due to mobikwik by me, but a bill of 20, 413rs was generated against me by mobikwik. When enquired with so called busiest customer care executives of mobikwik(who will connect to ur calls by luck, after dailing/waiting on hold for not less than 2hours)said that a bill of 20, 413rs was generated on me bcoz the refund initiated by PepperFry for previous transaction was not taken into account at the time of bill generation and this extra 2864/2664₹ will b calculated and transferred back in 7-10days.
But from August 4th to August 20th, 16Full days/12working days completed, still am waiting for my refund amount. But my 3rd repayment bill too was generated and paid by me without fail, neither mobikwik nor its executives showing such sincerity and willingness to solve my problem.

My money has got deducted via Google pay and shows successfull but the amount has not been added on the mobikwick wallet

I am all ready complain to app help dashbord not solved my complain company side not contect me, i trai company no. not contect any person.
my security pin is blocked so not payment clear in outstanding bill in zip account for compani. not paid any other charges paid and not available other way to company payment option

Wallet money lost without transaction id

Sir maine mobikwik zip use kiya h lakin m ab payment nahi h mere pass maine mobikwik employe ko bola job lagte hi payment kar duga lakin vo mere contact list pe call kar ke gandi gandi galeya de raha h

I have made payment to zestmoney of Rs12447 on 04/08/2022 thru mobiwik wallet. Transation was failed but amount was deducted 12061 from mobiwik main wallet and 386 mobiwik pay later wallet and failed transation doesn't see on history. Rs386 was refunded on mobiwki paylater wallet but Rs12061 is not refuded till date i.e. 19/08/2022. everytime when i called customer care they do not give any satisfactory answer, they say only refund will provided but dont give time. i have already raise complain but unsatifactory response. Ticket ID 26271995

Ye message mujhe mobiwik ke staff ke trf se aa raha h ki family members ko call krungi ki aap emi nahi de rahi h mtlv koi company ye v kr sakti h agr aukat na ho loan do hi mt n

I have withdraw my money from mobikwik xtra service. According to their terms and conditions the money should reflect in my account under 24 hours after withdrawl but it have been more than 45 hours still i haven't received amount in my account.

Mobikwik extra earn me bank add nahi ho rahi h
Mene try kiya to ek hi problem bata raha h
Please add money to wallet to bank verification
Please solve the my problem

Hello Team,

I have placed withdrawal request in mobikwik which I had invested in mobikwik xtra but the amount is struck and not getting credited to my bank account.

Request help in resolving the issue ASAP.

My contact number is [protected].

Not able to repay the bill of zip bill trying since 3 days