Submit a Complaint
Claimed

Mobikwik Complaints & Reviews

www.mobikwik.com
1
Updated: Dec 1, 2025
Complaints 7161
Resolved
862
Unresolved
6299
So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Mobikwik

Mobikwik reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chaitanya Hari
Aug 25, 2022
Report
Copy

I placed and order on zepto and paid usingg mobikwik wallet but the order was not placed and the amount was deducted from my mobikwik wallet. This amount has not bewn received by me till today. I am submitting the transaction details kindly look into it.
Date of transaction : 13th june 2022
Order id :JhPNwbkzcsesk2
Amount in rupees : 376
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ashutosh Bharamgonda
    from Pune, Maharashtra
    Aug 24, 2022
    Report
    Copy

    I paid Rs. 1141 to Myntra on 11th August and I cancelled the order immediately. Also refund was initiated on 17th August to my Mobikwik account from myntra but amount is not reflecting in mobikwik wallet.
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ashutosh Bharamgonda
      from Pune, Maharashtra
      Aug 24, 2022
      Report
      Copy

      I paid Rs. 1141 to Myntra on 11th August and cancelled the order immediately. Also refund was completed on 17th August to my Mobikwik account but amount is not reflecting in my account.
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sandeep kumar kundu
        Aug 24, 2022
        Report
        Copy

        Zaakpay blocked my card
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          RahulKar
          from Kolkata, West Bengal
          Aug 24, 2022
          Report
          Copy

          On 24.07.2022, one Indane Gas wrongly booked and total amount paid is Rs. 1079 vide Order Id:MK[protected] Transaction details operator ref no. MK012205BAADHZF4L000 by SBI Credit card.Later on 28.07.22, it is canceled by Indane Gas distributor namely Flamecraft, New Alipur, Kolkata 700 053, Tel.No.[protected] and reverse the payment amount Rs 1079/-.But till date Mobikwik app did not refund back Rs 1079.Please make an arrangement such that Rs.1079 can be refund back .
          Amit Kar.
          M:[protected], [protected]
          [protected]@gmail.com
          Dt:24.08.2022
          Mobikwik customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Asheed N
            Aug 24, 2022
            Report
            Copy

            Website: Mobikwik.com

            On 19 August 2022 I have made a payment from my mobikwik wallet to the Myntra application. But, on 23 August 2022 Myntra has done a successful refund to my mobikwik account as I had returned a particular item. My issue is that I am unable to see that amount - 539.10 being reflected on my mobikwik wallet. Please help me out on this issue as I am unable to reach out to mobikwik on any of the platforms.
            Mobikwik customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              NIDHI KUMARI YADAV
              Aug 24, 2022
              Report
              Copy

              Waiting for response
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shreyash Mankar
                Aug 24, 2022
                Report
                Copy

                Hi,

                I had made payment to myntra for placing a order by MobiKwik. Since I cancelled the product Myntra has refunded back the amount successfully but the amount is neither reflecting in bank account nor in MobiKwik wallet.

                Please do the needful to sort out this issue at an early.

                Regards
                Shreyash Mankar
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SHER SINGH GURJAR
                  Aug 24, 2022
                  Report
                  Copy

                  Address: Ghaziabad Uttar Pradesh

                  I had paid a bill of Rs 1189 whose utr[protected] number hai this bill could not be submitted, after which I had to pay the bill again and my refund of Rs 1189 has not come, so please you have not returned my money
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Santhu58
                    from Bengaluru, Karnataka
                    Aug 24, 2022
                    Report
                    Copy

                    Address: bangalore

                    Team,

                    I have made payment on 1st aug of Rs 6237 using my card and payment was added to my Mobikwik wallet, I treid to utilse that amount for making the payment of Mobikwik zip account on Aug 4th of Rs 6141.6 but dected from wallet and not creadited to my zip account, I got message from Mobikwik that amount debited from Mobikwik wallet.

                    Till now i have been reaching the Mobikwik customer over the phone[protected] more then 20 time number busy or they disconnect the call from there end, Also no response on email.

                    Find the attachments and take action aginst the Mobikwik team.

                    Note:- i want refund of my amount of Rs 6237, Kindly help me on same
                    Mobikwik customer support has been notified about the posted complaint.
                    Aug 25, 2022
                    Updated by Santhu58                     any complint number can i get
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pranesh P
                      Aug 24, 2022
                      Report
                      Copy

                      I paid ₹2099.00 to Myntra on 7th August and the refund was initiated on 19th August to my Mobikwik account but the amount is not added to my account. Reference number[protected]
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        gaganpanwar27
                        Aug 23, 2022
                        Report
                        Copy

                        I used to get a refund for mynra order from myntra of a total amount of Rs 685. When i contacted myntra for that they claimed that they have successfully initiated the refund and it should reflect on your mobiwik wallet but it's still not showing up .
                        It's more than five days but it's still not there .
                        When trying to reach mobiwik support they are of no use . They are not even reverting back
                        Please check all attachments .

                        Kindly help me with getting that refunded amount back to my mobiwik wallet.

                        Reference number that was provided my myntra for the refund is :[protected]
                        Ticket id that i created with mobiwik is : 26462223
                        My registered phone number for mobiwik wallet is : [protected]
                        my registered email id is : [protected]@gmail.com
                        Mobikwik customer support has been notified about the posted complaint.
                        Aug 23, 2022
                        Updated by gaganpanwar27                         My registered phone number for mobiwik wallet is : [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dineshsharma05
                          from Guna, Madhya Pradesh
                          Aug 23, 2022
                          Report
                          Copy

                          I have sent mail many times for noc of my consumer loan but i did not get any reply from mobikwik side of please help me
                          Mobikwik customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Preetam Khandelwal
                            Aug 22, 2022
                            Report
                            Copy

                            Hello

                            I tried to transfer the amount of Rs. 4249 to upi merchant on 16 August and it says pending.bill payment id MBK[protected] it's been 7 days it's showing still pending.Please help me to get this issue resolved
                            Mobikwik customer support has been notified about the posted complaint.
                            Aug 22, 2022
                            Updated by Preetam Khandelwal                             Hello MobiKwik team,

                            I tried to transfer the amount of Rs. 4249 to upi merchant on 16 August and it says pending.bill payment id MBK[protected] it's been 7 days it's showing still pending.Please help me to get this issue resolved

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              navin goyal
                              from Chennai, Tamil Nadu
                              Aug 22, 2022
                              Report
                              Copy

                              I would like to bring your notice your service and specially customer care service are becoming worst day by day.on 4th August, 2022 i have added money from my debit card and made zip payment of Rs 1911.My payment got debited from my wallet but my zip balance was showing outstanding.On 5th Aug, 2022 i made payment again to avoid late fee and interest charges and to avoid negative cibil score.i raised complainant through help section but still no one has reverted.i have raised complainant for many cashback which was not credited till now.my supercash got expired but no message from your end about expiry and debiting from my account.

                              kindly provide my Rs 1911, Rs 22 refund from zepto which is not reflecting in my wallet and many cashback which are pending on urgent basis or else i have to lodge customer complainant against your company.
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                entertainment and entertainment
                                Aug 21, 2022
                                Report
                                Copy

                                While trying to book irctc train ticket, tickets got filled and transaction was rejected by irctc for order id ZP5e67d73128083 paid from zip pay later ...amount has not been refunded till date waiting since 4 days..
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Himmat94
                                  Aug 21, 2022
                                  Report
                                  Copy

                                  My both cc Bill Payment pending And there is no responses by Mobikwik payment Showing pending Money got debited and Not credited to Credit Card so plz look into This matter.

                                  My both Ticket no are here 26465954

                                  And 2nd Ticket I'd 26465510
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    HarikaMaragani2410
                                    from Vijayawada, Andhra Pradesh
                                    Aug 21, 2022
                                    Report
                                    Copy

                                    I have paid my bill yesterday and today an executive called me and telling im fraud and spoke to me in unparliamentary language and hurt me. I ask you to take severe action such people. I paid my due with penalty but they are saying i donot pay and asking me to pay again as it is not updated in their portal. [protected], and [protected] these are the numbers in getting call to pay they are saying they are from mobikwik and asking me to pay my money again.i told them i paid but they are not checking and asking me to pay again
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Lalitha Pasupuleti
                                      Aug 21, 2022
                                      Report
                                      Copy

                                      Address: Tadepalligudem, Andhra Pradesh,near venkatrama theaterstreet, west godavari district

                                      I have ordered a fossil smartwatch from myntra shopping by mobiwiki wallet..due to some reasons I canceled the order and I am waiting for my refund this morning they given the money was successfully initiated in mobiwiki wallet but it is not reflecting.mobiwikj customer care is not responding.please help me with this issue
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Aug 21, 2022
                                      Updated by Lalitha Pasupuleti                                       They given bank reference number.Myntra already shown the refund was successfully initiated but money not came to my wallet

                                      Aug 21, 2022
                                      Updated by Lalitha Pasupuleti                                       Already it is a 7th day.what shall I do mobiwiki customer care is not responding
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Hitesh Rathva
                                        from Pardi, Gujarat
                                        Aug 21, 2022
                                        Report
                                        Copy

                                        Doe to some issue, I got 10min late.to pay my due in mobikwik pay later, earlier they said 800rs. Will be charged as late fees i[censored] got late but When I see there is Rs.1500 late charge, no company is charging Rs.1500 as late fees, late fees should be Rs.500
                                        This company should be banned and I want refund.
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Bank of Maharashtra
                                          1
                                          (870)
                                          Ideal Commercial Credit Multistate Cooperative Society
                                          1.4
                                          (18)
                                          Oriental Bank Of Commerce
                                          1
                                          (613)