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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
Complaints 7162
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Mobikwik reviews & complaints page 30

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S
Shashank Naidu 89
from Pune, Maharashtra
Aug 25, 2022
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Address: Gurugram

My first false debit was in April 2022 wherein they debited 780 Rs and inspite of raising issue almost ten times they have falsely termed my issue as resolved.

And currently on 21st August they again debited 1528 Rs from wallet and order has not been placed.
The customer support number is totally unreachable.
After also looking at other complaints online it seems that Mobikwik is a running a SCAM by blocking transactions and not replying to Tickets purposefully.
Mobikwik customer support has been notified about the posted complaint.
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    C
    Chaitanya Hari
    Aug 25, 2022
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    I placed and order on zepto and paid usingg mobikwik wallet but the order was not placed and the amount was deducted from my mobikwik wallet. This amount has not bewn received by me till today. I am submitting the transaction details kindly look into it.
    Date of transaction : 13th june 2022
    Order id :JhPNwbkzcsesk2
    Amount in rupees : 376
    Mobikwik customer support has been notified about the posted complaint.
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      A
      Ashutosh Bharamgonda
      from Pune, Maharashtra
      Aug 24, 2022
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      I paid Rs. 1141 to Myntra on 11th August and I cancelled the order immediately. Also refund was initiated on 17th August to my Mobikwik account from myntra but amount is not reflecting in mobikwik wallet.
      Mobikwik customer support has been notified about the posted complaint.
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        A
        Ashutosh Bharamgonda
        from Pune, Maharashtra
        Aug 24, 2022
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        I paid Rs. 1141 to Myntra on 11th August and cancelled the order immediately. Also refund was completed on 17th August to my Mobikwik account but amount is not reflecting in my account.
        Mobikwik customer support has been notified about the posted complaint.
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          S
          sandeep kumar kundu
          Aug 24, 2022
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          Zaakpay blocked my card
          Mobikwik customer support has been notified about the posted complaint.
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            R
            RahulKar
            from Kolkata, West Bengal
            Aug 24, 2022
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            On 24.07.2022, one Indane Gas wrongly booked and total amount paid is Rs. 1079 vide Order Id:MK[protected] Transaction details operator ref no. MK012205BAADHZF4L000 by SBI Credit card.Later on 28.07.22, it is canceled by Indane Gas distributor namely Flamecraft, New Alipur, Kolkata 700 053, Tel.No.[protected] and reverse the payment amount Rs 1079/-.But till date Mobikwik app did not refund back Rs 1079.Please make an arrangement such that Rs.1079 can be refund back .
            Amit Kar.
            M:[protected], [protected]
            [protected]@gmail.com
            Dt:24.08.2022
            Mobikwik customer support has been notified about the posted complaint.
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              A
              Asheed N
              Aug 24, 2022
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              Website: Mobikwik.com

              On 19 August 2022 I have made a payment from my mobikwik wallet to the Myntra application. But, on 23 August 2022 Myntra has done a successful refund to my mobikwik account as I had returned a particular item. My issue is that I am unable to see that amount - 539.10 being reflected on my mobikwik wallet. Please help me out on this issue as I am unable to reach out to mobikwik on any of the platforms.
              Mobikwik customer support has been notified about the posted complaint.
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                N
                NIDHI KUMARI YADAV
                Aug 24, 2022
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                Waiting for response
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  Shreyash Mankar
                  Aug 24, 2022
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                  Hi,

                  I had made payment to myntra for placing a order by MobiKwik. Since I cancelled the product Myntra has refunded back the amount successfully but the amount is neither reflecting in bank account nor in MobiKwik wallet.

                  Please do the needful to sort out this issue at an early.

                  Regards
                  Shreyash Mankar
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    SHER SINGH GURJAR
                    Aug 24, 2022
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                    Address: Ghaziabad Uttar Pradesh

                    I had paid a bill of Rs 1189 whose utr[protected] number hai this bill could not be submitted, after which I had to pay the bill again and my refund of Rs 1189 has not come, so please you have not returned my money
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      Santhu58
                      from Bengaluru, Karnataka
                      Aug 24, 2022
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                      Address: bangalore

                      Team,

                      I have made payment on 1st aug of Rs 6237 using my card and payment was added to my Mobikwik wallet, I treid to utilse that amount for making the payment of Mobikwik zip account on Aug 4th of Rs 6141.6 but dected from wallet and not creadited to my zip account, I got message from Mobikwik that amount debited from Mobikwik wallet.

                      Till now i have been reaching the Mobikwik customer over the phone[protected] more then 20 time number busy or they disconnect the call from there end, Also no response on email.

                      Find the attachments and take action aginst the Mobikwik team.

                      Note:- i want refund of my amount of Rs 6237, Kindly help me on same
                      Mobikwik customer support has been notified about the posted complaint.
                      Aug 25, 2022
                      Updated by Santhu58                       any complint number can i get
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                        P
                        Pranesh P
                        Aug 24, 2022
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                        I paid ₹2099.00 to Myntra on 7th August and the refund was initiated on 19th August to my Mobikwik account but the amount is not added to my account. Reference number[protected]
                        Mobikwik customer support has been notified about the posted complaint.
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                          G
                          gaganpanwar27
                          Aug 23, 2022
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                          I used to get a refund for mynra order from myntra of a total amount of Rs 685. When i contacted myntra for that they claimed that they have successfully initiated the refund and it should reflect on your mobiwik wallet but it's still not showing up .
                          It's more than five days but it's still not there .
                          When trying to reach mobiwik support they are of no use . They are not even reverting back
                          Please check all attachments .

                          Kindly help me with getting that refunded amount back to my mobiwik wallet.

                          Reference number that was provided my myntra for the refund is :[protected]
                          Ticket id that i created with mobiwik is : 26462223
                          My registered phone number for mobiwik wallet is : [protected]
                          my registered email id is : [protected]@gmail.com
                          Mobikwik customer support has been notified about the posted complaint.
                          Aug 23, 2022
                          Updated by gaganpanwar27                           My registered phone number for mobiwik wallet is : [protected]
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                            D
                            dineshsharma05
                            from Guna, Madhya Pradesh
                            Aug 23, 2022
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                            I have sent mail many times for noc of my consumer loan but i did not get any reply from mobikwik side of please help me
                            Mobikwik customer support has been notified about the posted complaint.
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                              P
                              Preetam Khandelwal
                              Aug 22, 2022
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                              Hello

                              I tried to transfer the amount of Rs. 4249 to upi merchant on 16 August and it says pending.bill payment id MBK[protected] it's been 7 days it's showing still pending.Please help me to get this issue resolved
                              Mobikwik customer support has been notified about the posted complaint.
                              Aug 22, 2022
                              Updated by Preetam Khandelwal                               Hello MobiKwik team,

                              I tried to transfer the amount of Rs. 4249 to upi merchant on 16 August and it says pending.bill payment id MBK[protected] it's been 7 days it's showing still pending.Please help me to get this issue resolved

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                                N
                                navin goyal
                                from Chennai, Tamil Nadu
                                Aug 22, 2022
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                                I would like to bring your notice your service and specially customer care service are becoming worst day by day.on 4th August, 2022 i have added money from my debit card and made zip payment of Rs 1911.My payment got debited from my wallet but my zip balance was showing outstanding.On 5th Aug, 2022 i made payment again to avoid late fee and interest charges and to avoid negative cibil score.i raised complainant through help section but still no one has reverted.i have raised complainant for many cashback which was not credited till now.my supercash got expired but no message from your end about expiry and debiting from my account.

                                kindly provide my Rs 1911, Rs 22 refund from zepto which is not reflecting in my wallet and many cashback which are pending on urgent basis or else i have to lodge customer complainant against your company.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  E
                                  entertainment and entertainment
                                  Aug 21, 2022
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                                  While trying to book irctc train ticket, tickets got filled and transaction was rejected by irctc for order id ZP5e67d73128083 paid from zip pay later ...amount has not been refunded till date waiting since 4 days..
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    H
                                    Himmat94
                                    Aug 21, 2022
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                                    My both cc Bill Payment pending And there is no responses by Mobikwik payment Showing pending Money got debited and Not credited to Credit Card so plz look into This matter.

                                    My both Ticket no are here 26465954

                                    And 2nd Ticket I'd 26465510
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      H
                                      HarikaMaragani2410
                                      from Vijayawada, Andhra Pradesh
                                      Aug 21, 2022
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                                      I have paid my bill yesterday and today an executive called me and telling im fraud and spoke to me in unparliamentary language and hurt me. I ask you to take severe action such people. I paid my due with penalty but they are saying i donot pay and asking me to pay again as it is not updated in their portal. [protected], and [protected] these are the numbers in getting call to pay they are saying they are from mobikwik and asking me to pay my money again.i told them i paid but they are not checking and asking me to pay again
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        L
                                        Lalitha Pasupuleti
                                        Aug 21, 2022
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                                        Address: Tadepalligudem, Andhra Pradesh,near venkatrama theaterstreet, west godavari district

                                        I have ordered a fossil smartwatch from myntra shopping by mobiwiki wallet..due to some reasons I canceled the order and I am waiting for my refund this morning they given the money was successfully initiated in mobiwiki wallet but it is not reflecting.mobiwikj customer care is not responding.please help me with this issue
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Aug 21, 2022
                                        Updated by Lalitha Pasupuleti                                         They given bank reference number.Myntra already shown the refund was successfully initiated but money not came to my wallet

                                        Aug 21, 2022
                                        Updated by Lalitha Pasupuleti                                         Already it is a 7th day.what shall I do mobiwiki customer care is not responding
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