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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 29

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J
joseasha
from Chennai, Tamil Nadu
Aug 26, 2022
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Mobikwik — My Payment Pending
STANLIN JOSE R
from CHENNAI
Dear Sir, I am 23.08.2022 RENT PAY IN 5118 Rupees transfer in mobikwik zippay app, my zip pay balance debit, but not recived in benifery accound, history status pending transaction id-MBK82757712 Please my amound refund
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    K
    Kishu3777
    Aug 26, 2022
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    Address: Gurgaon

    I have returned an order, and Myntra paid back the amount to Mobikwik app...but still it is not reflected in Mobikwik app...
    Amount of 11990 is still test to be reflected in Mobikwik wallet
    +1 photos
    Mobikwik customer support has been notified about the posted complaint.
    Aug 26, 2022
    Updated by Kishu3777
    Ticket ID which concern is raised in Mobikwik 26496790...no rply given from Mobikwik help and support..i tried to call coustom care but no reply from there also...my only hope is through this consumercomplaints.in
    My Mobikwik ID [protected]@ikwik
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      A
      Akash76598
      from Chakdaha, West Bengal
      Aug 26, 2022
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      Address: Village Balia post Balia Dist Nadia west Bengal pin 741223
      Website: www.mobikwik.com

      I have ordered a product from myntra using mobikwik zip but after cancelation of the product myntra send me the refund which is still not credited to my zip account. Even mobikwik helpline numbers are not working. Please help me
      Mobikwik customer support has been notified about the posted complaint.
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        R
        Ravi Singh Beniwal
        Aug 25, 2022
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        A scam and fraud running by a one of the reputed ewallet company mobikwik they deducting the money from their users and not refunding that

        my contact number [protected]
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          S
          sharad9077
          from Noida, Uttar Pradesh
          Aug 25, 2022
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          I have one failed transaction and 3 refunds from myntra that should come to my mobikwik account but after several complains and waste of effort to reach out mobikwik customer care none of these amounts are refunded to me.

          1. Transaction 1 : Success on mobikiwk end but failed on Myntra end. Myntra has reversed this but I don't see it in mymobikiwk account.
          Here are the details (17th August 2022) :
          Paid to L51302_Myntra Designs Pvt Ltd
          Transaction Id: [protected]

          Refund Transactions (3)
          2. ₹1, 366.00 done on 23rd of August
          3. ₹2, 972.00 doen on 23rd fo August
          4. ₹435.00 doen on 23rd of August.

          Requesting you to please take action on these asap.
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            V
            vaibhav bhadani
            Aug 25, 2022
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            I ordered some apparels from Myntra and paid via mobikwik, I cancelled the order after sometime due to some reasons and Myntra said that the amount will be added back to the mobikwik wallet, Myntra confirmed that the amount was added bas in my wallet on 23 August 2022 but I haven't recieved the refund yet.
            +4 photos
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              S
              Shashank Naidu 89
              from Pune, Maharashtra
              Aug 25, 2022
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              Address: Gurugram

              My first false debit was in April 2022 wherein they debited 780 Rs and inspite of raising issue almost ten times they have falsely termed my issue as resolved.

              And currently on 21st August they again debited 1528 Rs from wallet and order has not been placed.
              The customer support number is totally unreachable.
              After also looking at other complaints online it seems that Mobikwik is a running a SCAM by blocking transactions and not replying to Tickets purposefully.
              Mobikwik customer support has been notified about the posted complaint.
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                C
                Chaitanya Hari
                Aug 25, 2022
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                I placed and order on zepto and paid usingg mobikwik wallet but the order was not placed and the amount was deducted from my mobikwik wallet. This amount has not bewn received by me till today. I am submitting the transaction details kindly look into it.
                Date of transaction : 13th june 2022
                Order id :JhPNwbkzcsesk2
                Amount in rupees : 376
                +1 photos
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                  A
                  Ashutosh Bharamgonda
                  from Pune, Maharashtra
                  Aug 24, 2022
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                  I paid Rs. 1141 to Myntra on 11th August and I cancelled the order immediately. Also refund was initiated on 17th August to my Mobikwik account from myntra but amount is not reflecting in mobikwik wallet.
                  +2 photos
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                    A
                    Ashutosh Bharamgonda
                    from Pune, Maharashtra
                    Aug 24, 2022
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                    I paid Rs. 1141 to Myntra on 11th August and cancelled the order immediately. Also refund was completed on 17th August to my Mobikwik account but amount is not reflecting in my account.
                    +2 photos
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                      S
                      sandeep kumar kundu
                      Aug 24, 2022
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                      Zaakpay blocked my card
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                        R
                        RahulKar
                        from Kolkata, West Bengal
                        Aug 24, 2022
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                        On 24.07.2022, one Indane Gas wrongly booked and total amount paid is Rs. 1079 vide Order Id:MK[protected] Transaction details operator ref no. MK012205BAADHZF4L000 by SBI Credit card.Later on 28.07.22, it is canceled by Indane Gas distributor namely Flamecraft, New Alipur, Kolkata 700 053, Tel.No.[protected] and reverse the payment amount Rs 1079/-.But till date Mobikwik app did not refund back Rs 1079.Please make an arrangement such that Rs.1079 can be refund back .
                        Amit Kar.
                        M:[protected], [protected]
                        [protected]@gmail.com
                        Dt:24.08.2022
                        +1 photos
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                          A
                          Asheed N
                          Aug 24, 2022
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                          Website: Mobikwik.com

                          On 19 August 2022 I have made a payment from my mobikwik wallet to the Myntra application. But, on 23 August 2022 Myntra has done a successful refund to my mobikwik account as I had returned a particular item. My issue is that I am unable to see that amount - 539.10 being reflected on my mobikwik wallet. Please help me out on this issue as I am unable to reach out to mobikwik on any of the platforms.
                          +1 photos
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                            N
                            NIDHI KUMARI YADAV
                            Aug 24, 2022
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                            Waiting for response
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                              S
                              Shreyash Mankar
                              Aug 24, 2022
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                              Hi,

                              I had made payment to myntra for placing a order by MobiKwik. Since I cancelled the product Myntra has refunded back the amount successfully but the amount is neither reflecting in bank account nor in MobiKwik wallet.

                              Please do the needful to sort out this issue at an early.

                              Regards
                              Shreyash Mankar
                              +4 photos
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                                S
                                SHER SINGH GURJAR
                                Aug 24, 2022
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                                Address: Ghaziabad Uttar Pradesh

                                I had paid a bill of Rs 1189 whose utr[protected] number hai this bill could not be submitted, after which I had to pay the bill again and my refund of Rs 1189 has not come, so please you have not returned my money
                                +1 photos
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                                  Santhu58
                                  from Bengaluru, Karnataka
                                  Aug 24, 2022
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                                  Address: bangalore

                                  Team,

                                  I have made payment on 1st aug of Rs 6237 using my card and payment was added to my Mobikwik wallet, I treid to utilse that amount for making the payment of Mobikwik zip account on Aug 4th of Rs 6141.6 but dected from wallet and not creadited to my zip account, I got message from Mobikwik that amount debited from Mobikwik wallet.

                                  Till now i have been reaching the Mobikwik customer over the phone[protected] more then 20 time number busy or they disconnect the call from there end, Also no response on email.

                                  Find the attachments and take action aginst the Mobikwik team.

                                  Note:- i want refund of my amount of Rs 6237, Kindly help me on same
                                  +11 photos
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Aug 25, 2022
                                  Updated by Santhu58
                                  any complint number can i get
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                                    P
                                    Pranesh P
                                    Aug 24, 2022
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                                    I paid ₹2099.00 to Myntra on 7th August and the refund was initiated on 19th August to my Mobikwik account but the amount is not added to my account. Reference number[protected]
                                    +1 photos
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                                      G
                                      gaganpanwar27
                                      Aug 23, 2022
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                                      I used to get a refund for mynra order from myntra of a total amount of Rs 685. When i contacted myntra for that they claimed that they have successfully initiated the refund and it should reflect on your mobiwik wallet but it's still not showing up .
                                      It's more than five days but it's still not there .
                                      When trying to reach mobiwik support they are of no use . They are not even reverting back
                                      Please check all attachments .

                                      Kindly help me with getting that refunded amount back to my mobiwik wallet.

                                      Reference number that was provided my myntra for the refund is :[protected]
                                      Ticket id that i created with mobiwik is : 26462223
                                      My registered phone number for mobiwik wallet is : [protected]
                                      my registered email id is : [protected]@gmail.com
                                      +2 photos
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Aug 23, 2022
                                      Updated by gaganpanwar27
                                      My registered phone number for mobiwik wallet is : [protected]
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                                        dineshsharma05
                                        from Guna, Madhya Pradesh
                                        Aug 23, 2022
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                                        I have sent mail many times for noc of my consumer loan but i did not get any reply from mobikwik side of please help me
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