Mobikwik Complaints & Reviews

Address: Gurgaon

I have returned an order, and Myntra paid back the amount to Mobikwik app...but still it is not reflected in Mobikwik app...
Amount of 11990 is still test to be reflected in Mobikwik wallet

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Aug 26, 2022

Updated by Kishu3777 Ticket ID which concern is raised in Mobikwik 26496790...no rply given from Mobikwik help and support..i tried to call coustom care but no reply from there also...my only hope is through this consumercomplaints.in
My Mobikwik ID [protected]@ikwik

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Address: Village Balia post Balia Dist Nadia west Bengal pin 741223

Website: www.mobikwik.com

I have ordered a product from myntra using mobikwik zip but after cancelation of the product myntra send me the refund which is still not credited to my zip account. Even mobikwik helpline numbers are not working. Please help me

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A scam and fraud running by a one of the reputed ewallet company mobikwik they deducting the money from their users and not refunding that

my contact number [protected]

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I have one failed transaction and 3 refunds from myntra that should come to my mobikwik account but after several complains and waste of effort to reach out mobikwik customer care none of these amounts are refunded to me.

1. Transaction 1 : Success on mobikiwk end but failed on Myntra end. Myntra has reversed this but I don't see it in mymobikiwk account.
Here are the details (17th August 2022) :
Paid to L51302_Myntra Designs Pvt Ltd
Transaction Id: [protected]

Refund Transactions (3)
2. ₹1, 366.00 done on 23rd of August
3. ₹2, 972.00 doen on 23rd fo August
4. ₹435.00 doen on 23rd of August.

Requesting you to please take action on these asap.

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I ordered some apparels from Myntra and paid via mobikwik, I cancelled the order after sometime due to some reasons and Myntra said that the amount will be added back to the mobikwik wallet, Myntra confirmed that the amount was added bas in my wallet on 23 August 2022 but I haven't recieved the refund yet.

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Address: Gurugram

My first false debit was in April 2022 wherein they debited 780 Rs and inspite of raising issue almost ten times they have falsely termed my issue as resolved.

And currently on 21st August they again debited 1528 Rs from wallet and order has not been placed.
The customer support number is totally unreachable.
After also looking at other complaints online it seems that Mobikwik is a running a SCAM by blocking transactions and not replying to Tickets purposefully.

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I placed and order on zepto and paid usingg mobikwik wallet but the order was not placed and the amount was deducted from my mobikwik wallet. This amount has not bewn received by me till today. I am submitting the transaction details kindly look into it.
Date of transaction : 13th june 2022
Order id :JhPNwbkzcsesk2
Amount in rupees : 376

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I paid Rs. 1141 to Myntra on 11th August and I cancelled the order immediately. Also refund was initiated on 17th August to my Mobikwik account from myntra but amount is not reflecting in mobikwik wallet.

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I paid Rs. 1141 to Myntra on 11th August and cancelled the order immediately. Also refund was completed on 17th August to my Mobikwik account but amount is not reflecting in my account.

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Zaakpay blocked my card

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On 24.07.2022, one Indane Gas wrongly booked and total amount paid is Rs. 1079 vide Order Id:MK[protected] Transaction details operator ref no. MK012205BAADHZF4L000 by SBI Credit card.Later on 28.07.22, it is canceled by Indane Gas distributor namely Flamecraft, New Alipur, Kolkata 700 053, Tel.No.[protected] and reverse the payment amount Rs 1079/-.But till date Mobikwik app did not refund back Rs 1079.Please make an arrangement such that Rs.1079 can be refund back .
Amit Kar.
M:[protected], [protected]
[protected]@gmail.com
Dt:24.08.2022

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Website: Mobikwik.com

On 19 August 2022 I have made a payment from my mobikwik wallet to the Myntra application. But, on 23 August 2022 Myntra has done a successful refund to my mobikwik account as I had returned a particular item. My issue is that I am unable to see that amount - 539.10 being reflected on my mobikwik wallet. Please help me out on this issue as I am unable to reach out to mobikwik on any of the platforms.

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Waiting for response

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Hi,

I had made payment to myntra for placing a order by MobiKwik. Since I cancelled the product Myntra has refunded back the amount successfully but the amount is neither reflecting in bank account nor in MobiKwik wallet.

Please do the needful to sort out this issue at an early.

Regards
Shreyash Mankar

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Address: Ghaziabad Uttar Pradesh

I had paid a bill of Rs 1189 whose utr[protected] number hai this bill could not be submitted, after which I had to pay the bill again and my refund of Rs 1189 has not come, so please you have not returned my money

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Address: bangalore

Team,

I have made payment on 1st aug of Rs 6237 using my card and payment was added to my Mobikwik wallet, I treid to utilse that amount for making the payment of Mobikwik zip account on Aug 4th of Rs 6141.6 but dected from wallet and not creadited to my zip account, I got message from Mobikwik that amount debited from Mobikwik wallet.

Till now i have been reaching the Mobikwik customer over the phone[protected] more then 20 time number busy or they disconnect the call from there end, Also no response on email.

Find the attachments and take action aginst the Mobikwik team.

Note:- i want refund of my amount of Rs 6237, Kindly help me on same

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Aug 25, 2022

Updated by Santhu58 any complint number can i get

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I paid ₹2099.00 to Myntra on 7th August and the refund was initiated on 19th August to my Mobikwik account but the amount is not added to my account. Reference number[protected]

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I used to get a refund for mynra order from myntra of a total amount of Rs 685. When i contacted myntra for that they claimed that they have successfully initiated the refund and it should reflect on your mobiwik wallet but it's still not showing up .
It's more than five days but it's still not there .
When trying to reach mobiwik support they are of no use . They are not even reverting back
Please check all attachments .

Kindly help me with getting that refunded amount back to my mobiwik wallet.

Reference number that was provided my myntra for the refund is :[protected]
Ticket id that i created with mobiwik is : 26462223
My registered phone number for mobiwik wallet is : [protected]
my registered email id is : [protected]@gmail.com

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Aug 23, 2022

Updated by gaganpanwar27 My registered phone number for mobiwik wallet is : [protected]

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I have sent mail many times for noc of my consumer loan but i did not get any reply from mobikwik side of please help me

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Hello

I tried to transfer the amount of Rs. 4249 to upi merchant on 16 August and it says pending.bill payment id MBK[protected] it's been 7 days it's showing still pending.Please help me to get this issue resolved

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Aug 22, 2022

Updated by Preetam Khandelwal Hello MobiKwik team,

I tried to transfer the amount of Rs. 4249 to upi merchant on 16 August and it says pending.bill payment id MBK[protected] it's been 7 days it's showing still pending.Please help me to get this issue resolved

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 29

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